when this  call  coming     please            stop  it     for  me  please .   i dont want to receive    a  charge from this number again   ok   .  thanks

This is a Runescape Membership, All of your children Paid for it.

Waz - we got done too for 1x call at $13.97 when we weren't home. Just called Telstra and they credited my account straight away.

Wow after checking my bill I was unsure what the number was and decided to google and I got to this page.   Will thanks so much for the link, so good to know that it confirms these numbers really aren't mine..  I had two calls at $13.97 so I will need to call AAPT and see what they say and hopefully they will remove it.

I got done in Park Steeet 4 x $13.97 calls..Telstra have refunded...

Check page 1 in Newcastle Herald Wedesday April 4, 2012

No problems mate ... it is concerning but i had to jump through hoops to get it refunded im more concerned for my privacy but ...

Thanks Will for link to Newcastle Herald. Have just had the amount cancelled by

Telstra on second long call to them/Phillipines/India.

Yes NOTT St am on phone to Telstra again now

contact T.I.Oombudsmen

Franko do you live near kempster road by any chance this is were im located ? my phone also got done

http://www.theherald.com.au/news/local/news/g ... ls/2510905.aspx

Telstra charge of $13.97 for supposedly calling this number.  My wife and I havenever called a 19 number.  Telstra saying they are investigating!!

Go to Telecommunication Ombudsmen (TIO) with complaint to sort!

Thank you so much for posting re your experiences with this number. It was very helpful when I found one of these charges (for a call we clearly did not make). I rang Telstra and she credited the amount.  She also barred 1900 number dialling from our phone, which gave me a some peace of mind. Kate

Just got a bill from AAPT - 4 x 13.97 .... Can't have been us that made them .......DEFINETELY SUSPECT!!!

We have had 8 calls to this number recorded on our fax line with no handset.We didnt make these calls. After 3 long phone calls to them, Australia Star (our provider) say we have to pay- This is bull s***!

have just had telstra wipe these costs...4 x $13.97 from my bill. took 3 40min phone calls!
they tell me that they have had no complaints about this number (bulls*&t)
it belongs to a company called "cloudtel"

call geoff on 0292802670  (number supplied by Telstra) to get explanation and possible refund

good luck!!!

I too just received a Telstra bill including almost $100 worth of calls to this 1900 number! The calls were definitely never made and no-one was even home when some of them were supposedly made. I just reported it to Telstra and have had the amount removed from my bill. I also let them know about this site and how many complaints there have been about the same number. The Telstra man said he would report this to his boss and they would look into it.

I have 10 charges totalling $139.86 from this number on my last bill. I've just spent 30min on the phone trying to reach Telstra through their ridiculous voice recognition system and sitting on hold but finally got the credit for this amount.

3 calls made to this number which were made when noone was home. and now telstra is charging me 60$ for those calls!! Does anyone know what this is about?

Got my Telstra bill 1 call to 1900910080 $13.97 for 37 sec call..

No one called this from my place 10pm on a Monday night . Will be calling Telstra and post back info ...

Yes i have a $69.85 phone bill for a 1900910080
Telstra(India) said they will not remove the call cost. My Son denies using the phone to call this number for any games.
This paymenr method is used by Surfpin.com. They have software that games use to charge your home phone by simply giving you a number to call and you get a code in return to use on the game.

I have a feeling that there is some shonky business going on with this company as we were not home and did not call these numbers either.

apparently it's not even a phone call. If you sign up online to this gaming thing, instead of charging your credit card they charge it as a phone call. The lady from Telstra left a message with the company to call me so I'm just waiting on them otherwise I'll have to call them directly. My hubby insists he knows nothing about it so hopefully I'll get somewhere with them.

Am on the phone to telstra now. I have one call at $13.97 and they are trying to sort it out. They are checking if it went through the exchange from my landline. Will see how we go. Better to get on top of it before it happens again. Apparently they have no listing for it as a number that's been complained about which I find interesting since it's happened to so many of us.

I have3 never made any call s to this number , bu t I have been charged $125.895 for calls made on and after 7 Feb 2012. Which I will not pay

I just got 8 of these calls on my bill! $90 extra to my bill, not happy Jan!

Had 2 calls to this number recorded on our bill. Premises is vacant at the moment with no phone handset.
$25.40 ???????? on February 16th

I have received 2 lots of $13.97 charges on my account for this number which my wife and I have never dialled.How do you get rid of these charges?

I thought the same until my son admitted that he dialed the number.
Its paybyphone Runeskape membership number.

we had a call registered on our telstra bill for $36 on 20th Jan. Wed definately did not make this call. has anyone had any luck with telstra getting it removed from your bill?