202-446-1821
DC, US
Cooky
Cooky
2012-10-13 03:37:33
Unknown
I have justnoticed the same thing and I see now that I've been charged this since about August.  I guess the first thing to do is call the bank.
Susanne, Sweden
Susanne, Sweden
2011-08-16 12:48:09
Unknown
Hi, I am being charged usd 4,95 on my credit card for something called TB* PERFECTSPEED and I do not know what this is. Anyone has the same problem?
How to get rid of this?

Br susanne
Tom
Tom
2011-06-06 20:41:28
Unknown
These guys hit my bank account 4 times!  When you call the number you can't talk to a customer service rep.  There is a message to leave you email address and they will get back to you - which they don't.  I left several messages.  I have changed bank accounts and filed an affidavit for unauthorized debit card use with my bank.  A whole lot of work for nothing.
AABarnes
AABarnes
2011-06-06 20:41:28
Unknown
Perfectspeed - debited my account two months in a row.  On the phone with my bank now to reverse the transaction.  Hope I don't have to cancel the card - it's my primary! What a pain in the neck it would be!  I'm worried now about how they got my card info.  I'm pretty careful.  Good luck to all.  Not a lot of money $4.95 - but if they are doing this to thousands of people, they are making a killing.

I believe this falls into the secret service for law enforcement...
David/Kay Boyle
David/Kay Boyle
2011-06-06 20:41:28
Unknown
This is the 3rd time I have seen this deduction in my banking account.  It is not an authorized payment or debit.

What can we do to stop it?

How does this happen?

Thanks,
Kay Boyle
Bob Petitpren
Bob Petitpren
2011-06-06 20:41:28
Unknown
I am being charged $4.95 each month from this entity, whomever they are.
Will report to bank and FTC.
mk2010
mk2010
2011-06-06 20:41:28
Unknown
It's a credit card scam.  They charged my card $4.95 two months in a row.  I have no idea who these people are and I haven't even used my credit card in 5 years.  Luckily AMEX gave me my money (plus late fees and interest) back!  I put a block on this merchant and will file a report with the FTC.
jroman
jroman
2011-06-06 20:41:28
Unknown
RUN to your Bank and stop the card used. Have the bank issue a new card and the bank will credit back the 4.99 charges to your account. It's the only way that can be stopped. Take it from me it's the only way out of this mess.
If you don't there is a good chance whom ever is doing this will make another charge and my be a BIG one. It's my advise to all that was hit with this "TB system mechanic" charge. FYI bank will put out a bulletin to stop payment only if you act fast. Good Luck
George
George
2011-06-06 20:41:28
Unknown
I got hit too on monthly bank bill. Thanks for your advice, put in report to my bank for fraud. Hope everyone does!!!!!
Deb
Deb
2011-06-06 20:41:28
Unknown
I have a charge on my credit/debit card as well.  This was included in a bunch of fraudulent activity on my account.  Someone charged over $1000 in various transactions this was among them.  I wonder if they are related.  I suggest that anyone who has this on their account to cancel the account so the same thing doesn't happen to them.
Matthew Metz
Matthew Metz
2011-06-06 20:41:28
Unknown
I am a class action lawyer who was myself victimized by Perfectspd.  I also have a $4.95 charge monthly on my bank account.  The notation on my bank statement reads *PERFECTSPD ON MCAF 202-446-1821.  As I cannot represent myself in a class action, I am looking for 3 or 4 people to represent.  My goal would be to recover and return the money of everyone from who it has been unlawfully taken and to shut down this business.  If you are interested in recovering your money, please call my office at 206-583-2745 and ask for my paralegal Patricia or email her at patricia@metzlaw.net.

Thank you.

Matthew Metz
John
John
2010-10-20 18:16:22
Unknown
You're all idiots.  Read agreements before submitting debit card information.  You DID give these people your debit card info whether you admit it or not.  I see it all the time at the bank..."free" porn trials people never cancel, "free" software demos...it never ends.  Basically, if you sign up for a free trial of anything, read the fine print.  You're agreeing to let them charge you a monthly fee after you trial ends.
RichA
RichA
2010-07-31 19:54:29
Unknown
I called my credit card company (Capital One) and they had a file on System Mechanic.  The reversed the charge on my account and said they would assure me of two months reversal and would try to reverse the past six months if possible.  I have NEVER signed up for this service and it is not on my hard drive.  Heaven knows how many people are being billed $4.99/mo and don't even know it.
scammed by tryandbuy
scammed by tryandbuy
2010-06-06 17:37:10
Unknown
I've bee charged for the past 8 months for 4.95/month. I called my credit card company and they gave me the contact number of these scam b*****ds and wanted me to contact them which I did thru email Let me see how it turns out.
PHROGGY
PHROGGY
2010-06-05 15:38:13
Unknown
WOULD LOVE TO GET IN ON ''ACTION'' BUT NOW AM SCARED TO ANSWER ANYTHING ON LINE!
Pam
Pam
2010-06-05 15:21:03
Unknown
How does one start a class action? Maybe thats how we get our money back.
Gregory J Sawyer
Gregory J Sawyer
2010-05-31 16:41:18
Unknown
I am being charged for something I never ordered or have any idea? I am sending this complaint to the Better Business Bureau and warn others of this fraudulent activity.
anna butner
anna butner
2010-05-27 01:30:35
Unknown
I have your number and 4.99 ch. on my bank statement and dont know  why.
Morgan
Morgan
2010-04-10 15:50:52
Unknown
Today I got a leter from BBB telling me about they have contacted ARPU INC,
The situation is clear , as per yesterday  they have refunded the money they took from my checking account .
Thank you BBB one more time .
Morgan
Morgan
2010-03-30 17:00:31
Unknown
Matthew Metz
Write my name down if you are planing to have a class action againt this company.
MORGAN
MORGAN
2010-03-30 16:56:21
Unknown
I did a Free Phone Number Search
Search name & address for (202) 446-1821
(202) 446-1821 is unpublished
therefore you can leave a message ( they will not call you back )
the best way will be ( maybe ... ) at 202-446-1800  www.arpuinc.com
where tryandbuy is owned by, I called them but  I couldn't talk with a human, best of all is to talk with BBB and report them .
Morgan
Morgan
2010-03-30 16:43:46
Unknown
I have noticed ( too late ) that my credit card has been charged for several month small amounts of $4.95, till this become systematic for the last past 7 month:
by a Ph:# 202-446-1821 belongs to a www.tryandbuy.com and www.arpuinc.com
I got name of company from Business Week and the answering machine for the above referenced number. Here is the info. You can only reach Ambrose:
Company Overview ARPU, Inc. operates an online advertising network. ARPU, Inc. was founded in 2005 and is based in Washington, District of Columbia.
3333 Water Street NW 4th Floor
Washington, DC 20007
United States
Phone: 202-446-1800
Fax: 202-298-5563
www.arpuinc.com
Key Executives: Mr. Ned Brody
Co-Founder and Chief Executive Officer : Mr. Bill Lynch
Co-founder and Vice President of Marketing : Mr. Mark Ambrose
Vice President of Finance and Operations : Mr. Shendan Grove
Chief Technology Officer :Mr. Morgan Wright
Vice President of Business DevelopmentCaller: ARPU/Tradevibes
Thanks to Annjeannette for having this info also.
..................................................
Please , Please use this service after you talk with your Credit Card Company and Bank and cancel the card.
The BBB that will handle your complaint is:
BBB of Metro Washington DC & Eastern Pennsylvania
(Washington, DC)
1411 K St. NW, 10th Floor
Washington, DC 20005-3404
Phone: (202)393-8000
Fax: (202)393-1198
Email: info@mybbb.org
Web: http://www.mybbb.org
.......................................................................................
McAfee is involved in this situation , if you bought any product from MaCafee.
kaska
kaska
2010-03-27 21:14:10
Unknown
They get from McAfee I both on line ,I read a 1000 's people who get mcafee on line get this s*** too
ciref
ciref
2010-03-10 16:33:03
Unknown
My credit card has a charge of $4.99 by TB * SYSTEM MECHANIC 8664826493 DC
pat
pat
2010-02-21 08:09:50
Unknown
did not get a call but still have been charged
by them
Denny K. Cain
Denny K. Cain
2010-01-17 21:47:56
Unknown
A charge for $4.99 has shown up on my banking account.  They used either mine or my wife's debit card.  We never ordered this service.  How do I stop this from happening.
Colleen
Colleen
2010-01-13 14:19:30
Unknown
I believe this charge originated for me when I got help with a virus or renewed my McAffee Software.  Just emailed them the required info to have them cancel subscription and remove charges.  If this is not done I will be disputing the charges with my credit card comany who I already spoke with earlier.  They amazingly have an A- rating with the BBB?!  More people should definitely file a complaint if they are not getting resolution.  Here is their page.  http://www.dc.bbb.org/report.html?national=y&compid=162104423     I will most definitely do so if I don't get resolution in a timely manner.  Will keep you posted.
Pisces
Pisces
2010-01-06 21:46:14
Unknown
I also found this charge on my credit card: (202)446-1821.

I HAVE NEVER SIGNED UP FOR A MONTHLY FEE FROM THIS COMPANY OR ANY OTHER COMPANY. WHO IS THIS COMPANY?? HOW DID THEY GET MY CREDIT CARD NUMBER??
niecy
niecy
2009-12-28 19:38:04
Unknown
they hit my card for 4.99 and never heard of such place then i called alls u get is a voicemail i want my money
upsetmommie
upsetmommie
2009-12-23 17:29:27
Unknown
I got 4.99 charge on my account as well. I called the bank and told me to contact the merchant. But this ripped off merchant has the answering machine for their billing whatsoever department. And so now, I am stuck with this stupid carp this company has. They need to be reported for fooling people and trying to rip people off. These hard economic situation we are in right now, how can they do that? No conscience stupid company. I've never been to their site but I purchased a McAfee anti virus online. This is just making me sooooooo upset.
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