I sent an email expressing concern to TWC about this number. My bill WAS late, but I had paid it before I sent this. The original email at the bottom, their response immediately below. WOW. They didn't even care about the rudeness or vulagarity of the phone message. I replied back to ask if they had actually read my email???? I didn't write to ask WHY I was getting calls...
Way to go Time Warner Cable! Hmmm and WHY do I keep having service with you? The prices are double what I used to pay and you don't even give a committed customer a "special" every now and then...



Dear Ms.......
Thank you for contacting Time Warner Cable Email Support.

I understand you are receiving calls from Time Warner Cable and you want to know why.

I apologize for the inconvenience caused. I will be glad to assist you.

The calls you are getting are for making the payment on your account. I have checked your account
and see that the available balance in your account is $356.04. Out of this, $172.04 is the past due
balance.  Your services are scheduled to be interrupted on 12/15/12. To avoid service interruption,
you will need to pay at least $172.04 by 12/14/12.

If you have any other question or concern feel free to email us and we will assist you resolve it.

If you have any further questions, please respond to this email or contact our Live Chat at the
following link: .......

Customer support is available 24x7.

Sincerely,
El###
Time Warner Cable Online Customer Service

Please include all previous correspondence in your reply.
Messages are not saved indefinitely after they are responded to.


Original Message Follows:
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You've received a new form based mail from
http://www.timewarnercable.com/content/campai ... dion/tx/_jcr_co
ntent.content.html.

Values:

First Name :
Last Name :

Phone Number :
Email Address :

What is your feedback about? :
ecare6

Briefly summarize your feedback :
I keep getting a call from 210-254-1143 during mainly business hours (when I'm working). I don't
answer/have my phone. Any way this number, if you google it (and you should), states it's a TWC
company of some sort calling. The last time I received a call, just recently it left this message
after hearing air and then a low gruff voice muttering (like I wasn't supposed to hear...) left
these kind words

"Just f#cking answer my calls, infidel"

....ok...now, I don't know really whose
number it is, but it is rounding out back to TWC. If it isn't your number, you all need to do
something about it, because it's making your company look bad and after that LAST call...well..it's
not looking good.And I did save the message..Recevied on 11/21/2012 At 317pm CST. If it IS your
number, or you outsourced a company to do calls (and has that number) well...you REALLY REALLY need
to look into that company. Terrible PR.

Received a voice message that you had to listen to air then in a deep, low gruff voice...(like muttering), the words "Just f#cking answer my calls, infidel"....WHAT??? really...I do get phone calls from this number frequently. More so during business hours..HELLOOOO...I am at work...can't take your calls and then I don't keep my phone with me 24/7 in the evenings either..Send me a letter! Jerks. I saved that message, too

This number calls my cell everyday at least twice. Never leaves a message. It's extremely annoying.

Want to report bogus calling at all hours

Super annoying, calls twice a day.  will not leave a message and you can not call the number back.  Picked up once and it was TWC wanting to tell me about their deals.

Martha

When I call back, it says the phone is out of service(?)
When I answer, it says the phone is out of service(?)

I KNOW! I am so sick of them calling... It was once a day for about two weeks and now we are up to 3+ times a day. Anyone know who we can file harassment charges with?

These guys keep calling me.  Their is no one speaking on the other side when I answer, call back and says cant be completed as dialed.  Been happening for a few weeks now.  This is getting ridiculous! Other people say it's TW on here, I am a TW customer, but there is still no explanation for this!  Almost like their records were hacked or something.

Call me at least 4 times a day and noone answers

I get several calls a day on my cell phone from this number.  When I answer it, there is no one there.  If it goes to VM, no msg is left.  If I call it back I get a recording that the number is not a working number.  Does anyone know how I can make this stop?

I get one or two calls from this number every day and cannot get it to stop.

This number calls me multiple times a day and no one is on the line.  This is ridiculous.

I have receiving a call from this number for so long now. No one talks when I pick up. I called back and got a message saying the number was disconnected.

I'm getting tired of the calls...everyday twice a day for a month

They have called me once every day for the past 2 weeks. I told them the first time I wasn't interested, but they keep calling.

They call and I say kiss my ash.  We don't need or want anything

This number has called SEVERAL times even though I said put me on the "do not call list." I answered today with a few colorful words, so hopefully they'll stop.

This is plain pure and simple BS. Have told them not to call half a dozen times. Think I'll show them how I get my name!!

called back and siad it was time warner and i sat on hold for 5 minutes and no one ever picked up.

This is evidently Time Warner but since they never leave a message or respond when I answer, I had to look it up here and on 4 other sites to confirm this. Quite rude, irritating and actually ineffective if they are trying to sell me something....

They called me several times and left no messages. I called back and I get that it can't be completed as dialed? Wtf?

Got a call from this number said he was from time Warner and if I added a home phone it would make my package price go down, then he said he had to connect me to some one else to process this and would call back in a few seconds, the number called back and no one was there so I called time Warner and they called the number and said it was disconected.  They also said that sometime time Warner uses out side sources for call to do their advertisement.

Do not want calls from Time Warner or anyone else trying to sell me something when I am paying them too much a month and my service is not that great, I had my home phone cut off because all I was getting was calls from soliticers.

Time Warner sucks!

Time Warner sales call....they call my cell # every day at least once...quite annoying, indeed!

Stop calling.  I answer but no one answer back.  I have registered my phone with the FCC.  Do not call again

It's a Time Warner advertisement. Answer and tell them you demand to speak to someone higher up, and demand they take you off their list, otherwise they'll just keep calling you OVER and OVER. It's crazy ridiculous; pretty much harassment. They called me 11 times.

Yes, it is Time Warner, and they kept calling me 4 or 5 times a day, even after I said I wasn't interested.

Time-Warner sales call.  Very annoying.  Called me 6 times in 2 days.  Caller ID says "Anonymous"