Paid off three different items on my credit report all for $30 each which really messed up my credit. Although I didn't acknowledge the debt or know what it what I agreed to pay the $90 as a bona fide gesture to have it removed, to which they agreed.  Now it says it will be there until 2019! They are liars. I will be absolutely sure to share their information with anyone able to disable their lying system. I have them recorded on Google Voice as well making the agreement.

This thread has the makings for a class action suit

This company has an F rating from the BBB. Also the address given to the BBB appears to be a parking lot next to a vacant building.
Mr Dietz Why haven't you contacted the BBB to correct the information they requested? That's just bad business and it makes you look like a friggin' lying fool!

Mr dietz,  you are a debt collector. In order to stay in business, you must do business in an ethical manner. Having different employees call and say they are "mark blue", is ridiculous. Please take me to court, so that your company can spend thousands of dollars on attorney fees. The judge will discover, as I have told your trained monkeys, that I  bankrupt. Just lost my house, and have no money. If you are smart though to look at a map, you will see I  am in Texas. Your company can not garnish wages, or put me in jail. I beg you, please spend the money to take me to court. Your company will get nothing, and eventually it will fail.  Any business built with shady, unethical, rude people like yours, will always fail. Hope to see you soon.

You apparently have lots of breakdowns from your staff if what you say is true.  Your company has called, sent letters, called, sent letters...called, sent letters.. called, sent letters, (get the picture?) some of them threatening legal action and some of those were for zero....ZERO balances.  The other, payments were being made to the business owed in a timely manner.

I have been harrassed by these people for the last 8 months! I told them once I didnt owe the $ they are claiming I owe and they told me they will take me and my husband to court to GARNISH his wages!!!
One day its an urgent matter concerning my name and SS# that has crossed their desk, the next day I am called and left a message that "they have great news"  What is it? Mark Blue has left MULTIPLE messages on my VM as well as a Female threatening me to call her by end of day or she will proceed without my consent.....I am fed up and tired of these calls!

They are not allowed to call us while in bankruptcy and is federal offense to do so. Have reported to AG Office and alerted firm handling our case. Also plan to make a formal complaint to FCC and BBB. Have contacted family attorney to investigate fraudulent collection practices and possible harassment charges.

Alex Simanovsky & Associates, LLC  |  www.fdcpalawyeronline.com  |  Toll Free:  1-800-303-9840  |  Free Legal Help for Consumers



COMMON FDCPA VIOLATIONS



1. Ask you to pay more than you owe -- The collector cannot misrepresent the amount you owe. [15 USC 1692e] § 807(2)(a)

2. Ask you to pay interest, fees, or expenses that are not allowed by law -- The collector can't add on any extra fees that your original credit or loan agreement doesn't allow. [15 USC 1692f] § 808(1)

3. Call repeatedly or continuously -- The FDCPA considers repeat calls as harassment. [15 USC 1692d] § 806(5)

4. Use obscene, profane, or abusive language -- Using this kind of language is considered harassment. [15 USC 1692d] § 806(2)

5. Call before 8:00 am or after 9:00 pm -- Calls during these times are considered harassment. [15 USC 1692c] § 805(a)(1)

6. Call at times the collector knew or should know are inconvenient -- Calls at these times are considered harassment. [15 USC 1692c] § 805(a)(1)

7. Use or threaten to use violence if you don't pay the debt --  Collectors can't threaten violence against you. [15 USC 1692d] § 806(1)

8. Threaten action they cannot or will not take -- Collectors can't threaten to sue or file charges against you, garnish wages, take property, cause job loss, or ruin your credit when the collector cannot or does not intend to take the action. [15 USC 1692e] § 807(5)

9. Illegally inform a third party about your alleged debt -- Unless you have expressly given permision, collectors are not allowed to inform anyone about your debt except: your attorney, the creditor, the creditor's attorney, a credit reporting agency, your spouse, your parent (if you are a minor)  [15 USC 1692c] § 805(b)

10. Repeatedly call a third party to get your location information -- The collector can only contact a third party once unless it has reason to believe the information previously provided is false. [15 USC 1692b] § 804(1)

11. Contact you at work knowing your employer doesn't approve -- A collector is not allowed to contact you at work if you?ve let them know your employer doesn?t approve of these calls. [15 USC 1692c] § 805(a)(3)

12. Fail to send a written debt validation notice -- Within five days of the collector's initial communication, it must send you a notice include the amount of the debt, name of the creditor, and notice of your right to dispute the debt within 30 days. [15 USC 1692g] § 809(a)

13. Ignore your written request to verify the debt and continue to collect -- A collector can't continue to collect on a debt after you've made a written request to verify the debt as long as the request was made within 30 days of the collector's written notice. [15 USC 1692g] § 809(b)

14. Continue to collect on the debt before providing verification -- After receiving your written dispute, the collector must stop collecting on the debt until you have receieved verification. [15 USC 1692g] § 809(b)

15. Continue collection attempts after receiving a cease communication notice -- If you make a written request for the collector to cease communication, it can only contact you one more time, via mail to let you know one of the following: that further efforts to collect the debt are terminated, that certain actions may be taken by the collector, or that the collector is definitely going to take certain actions. [15 USC 1692c] § 805(c)





Alex Simanovsky & Associates, LLC  |  www.fdcpalawyeronline.com  |  Toll Free:  1-800-303-9840  |  Free Legal Help for Consumers

We need to organize and contact the city of Dallas Police Department, The Sheriffs of the county in which this business is located, the Texas State Department of Criminal Investigation and the Texas Rangers (State Law Enforcement) to file felony criminal complaints. Also a complaints should be filed with the Texas Attorney General, requesting immediate closure of this business and seizure of the companies assets and records. This should also be filed with the United States Attorney General, the US Marshall's Office and the Federal Bureau of Investigation. A class action lawsuit needs to be started, once charges are determined.

I have received several phone calls and when I asked for a supervisor, was disconnected, a woman called me back and kept calling me by the doctors name that they are supposedly calling for... can't even get their facts straight.

I requested paperwork, from the caller... I was told I received paperwork in 2008 and again in 2009. I have a traumatic brain injury, suffered in 2005, I have no memory of that time period to date, I have no organizational skills left from my TBI. I was told by your "employee" I am better now, funny how the doctor, who's bill they were collecting for, said that is no longer possible for me to get better, and I have to learn to live with this. All I am requesting is paperwork. I have legal rights to request that phone calls end and this servers as written notification to your company. I am not leaving my phone number Several of your employees with the same voce have said their names are: Mark, Jim Moore
Several of the phone numbers are: 214-628-8512, 214-628-8518, 214-387-8068, 866-558-3328 ext 2210, 214-628-8534. I have also received previous phone calls from 2 disconnected numbers, one belonging to a computer sales company, which I informed their number was being used in a scam. The police also told me not to give out any information over the phone.

I have recieved harassing phone calls ever since I got a new cell phone.  Never have done business or warrant these collection calls.

Once again I received a message and they AGAIN did not state "who" they were calling for or "where" they are calling from!!!!

They called my homesurgery number and asked for someone who worked with me over 10 yrs ago, at a job i retired from in 2009. Why would they call ME asking for a former coworker, using the maiden name she hasnt had in 4yrs? Odd ....

Keep getting messages from this number but they NEVER say what company they are calling from and NEVER say who they are calling for.  It may not even be for me??  Also from a Mark Blue that says it's very important I speak to you.  Well, if it's that important you would leave the company you are from and why you are calling.  This day and age, I'm not going to just call back some random guy that says I need to call him back.

Got a VM AGAIN from this phone # 214-387-8068 said his name was Mark Blue and he sounded Caucasian! Other times they have left VM it was  an African American guy calling with the same name!

it wont stop 9 weeks going now

I have been getting phone calls left on my voice mail stating to call 214-387-8068 because of an outstanding debt.  I have no outstanding debts that I know of.  Now I am being told my credit will be effected if I do not call back by 10/1/2007.

Crazy people. I have two accounts I am paying on for my daughter who is a college student and incurred medical bills. They have called her 15 times in two days during school and work hours. When she answers she gets an answering service. She tried to return the call and gets an answering service.  Finally she left a message asking that no more calls be made unless an actual person was on the line. A man called her back and said, "We will continue to call as much as we want uintil you or your Mom contact us and you figure out how you're gonna pay your hospital bill." I think that's what she was trying to do idiot!  Pretty sure this qualifies as harrassment. The number we are asked to call is 866-558-3328 ext 2206 and ask for Phil.

I also called Jim Moore and told him all calls should be directed to me since I'm the one paying. Not to call my daughter. She can't do anything about the payments. Still they call her.

Why would a company, trying to collect money, want to be a jerk to the person who is acctually trying to pay their debt?  Makes no sense to me! I will be calling the hospital who they represent to complain. I'm sure they would like to know the harrassment being given to those trying to pay...however small the amount, we are making an effort.

15400 knoll trail dr
dallas tx, 75248

south west recovery

Tip: we use Google Voice to record all their calls. They HATE that! I've tried to make payments TWICE and they are refused! I've been hung up on, threatened, and laughed at...AND I've got the recordings to prove it!

We have asked not to be called at a specific number, and yet it continues. FDCPA violation!!! It. Is. ON!

THEY PICKED THE WRONG PEOPLE TO MESS WITH! We personally know the owner of the "client" they bought (past tense) debts from, and when we told them what was going on, the client was shocked and embarrassed! In addition, they won't be hiring Dietz in the future. Here's the score...Me: 1...SWR: 0.

Stevie Dietz, Ricky Williams and Jim-bob More (it's misspelled in their system on purpose) break the law. I will work HARD to make sure they go out of business.

Southwest Recovery at 15400 Knoll Trail Dr, Dallas, TX 75248 (214) 387-8068


Mr. Rick Williams called our main company line today for one of our employees which cannot receive personal calls. He went in telling all of that employees business which i thought should be confidential. When advised we don?t accept personal calls and he would need to contact her on her home phone he was extremely rude and said "Thanks for nothing" and hung up. What type of people call a place of employment and get upset at the person answering the phone. All I can say is "if you don?t like your job find a new one and stop taking it out on people you don?t even know"

STEVE DIETZ continues to call and harass me. I've told him SEVERAL times he has the wrong number, he has accused me of lying and demands I put the person on the phone for who he is looking for. This Steve guy is extremely unprofessional and it is beyond me how he is still working for this company. As a manager, I would never want anyone like this working for me. Steve has resorted to name calling (loser, bankrupt, etc), yelling and hanging up in my face. I've asked many times to remove my name/number from his database, but I think because he works on commission, he'll continue to harass whomever he can so he can get paid and prevent himself from going bankrupt. I will be reporting him to the FCC asap.

It was YOU!

I keep getting calls at work midn you!from this number and finally i called back spoke with someone who tried to say that I owed money on a loan that I have never in my life took out i think I would know if i had tooken out a loan before! talking about they were going to take me to court in a few days! doesn't make any sense if i owed money then wouldn't i get some kinds of letter or something in the mail saying i owed? and surely get served with papers! now a call out of no where 3 years laters they said this took place in 07! i told them to send me the paper work and guess what never received it and they have my address I think its a scam sorry there not screwing this person over!cause i don't owe anybody anything!i'm reporting them to the better business bureau this is B.S!

I received a couple calls from Mr. Dietz myself.  I'm a service member, serving in the Middle East since before Thanksgiving.  I only set this number up on Yahoo, so I could receive voice-mail from friends and family back home.  No idea how he attained this number, but I'm sure I have no debts that "sprouted" up out of nowhere.  The messages left do not contain any of my personal information, like my name or even what the call is in relation too.  I'm assuming this is another scam.  As I will only have to use this number for a short time, it's really of no concern to me, as I'll be back on my cell phone in the US soon enough.

Calling my work after being told by myself and supervisor I can not take personal business calls at work; are very rude even when I'm polite. Told my boss if I don't come to the phone they were going to have to take me to court. If I didn't have a cool boss, this could be a disaster. I had a car accident and am struggling with my insurance to get bills paid, but I will never pay a dime to these guys. They are scum. I am documenting everything, maybe I WILL see them in court.

Google FDCPA and use it.

I have been getting phone calls from southwest recovery services for about a month. They never say what the call is about except that it is imperative that I call back. I don't even know how they obtained my cell number since I don't give out my cell number except to family members. In the last two days the calls say that if I don't call back then my credit rating will be affected. We have always paid our bills on  time and don't owe anybody any outstanding deb ts except our mortgage. Any help in getting these calls would be appreciated.

Automated calling machine looking for relative not talked to in years. When I talked with someone telling them I had no idea why they were calling me and requested they stop. Still trying to find an address to send the letter requesting they stop calling my house.