This company is fraudulent they use those kinds of practices to scare you into paying tell them you are not going to pay and hang up call attorney generals office better business bureau and ftc they wll get them off your back most of the debts they are buying is out of statue of limitation and you dont have to pay. If they even have a debt of yours.

Jim Moore with this company continues to call . When supposedly we reached an agreement I asked for a settle ment letter and he refused. This company is a scam. He wont answer the phone when I call now, and I have asked for his supervisor to call nothing. This is BS. and they wont get a penny out of me.. take me to court I know my rights!

Guy called a relative of mine asking for me. Said he was with a property management company that I have never done business with. Trying to collect money.

Tip: we use Google Voice to record all their calls. They HATE that! I've tried to make payments TWICE and they are refused! I've been hung up on, threatened, and laughed at...AND I've got the recordings to prove it!

We have asked not to be called at a specific number, and yet it continues. FDCPA violation!!! It. Is. ON!

THEY PICKED THE WRONG PEOPLE TO MESS WITH! We personally know the owner of the "client" they bought (past tense) debts from, and when we told them what was going on, the client was shocked and embarrassed! In addition, they won't be hiring Dietz in the future. Here's the score...Me: 1...SWR: 0.

Stevie Dietz, Ricky Williams and Jim-bob More (it's misspelled in their system on purpose) break the law. I will work HARD to make sure they go out of business.

they  have call me since october of last yr ,threating to have my kids taken, that i was going to prison. not sure what to do bout the constant harassing

Got a call stating that I owe for a cash loan. Never had one and never will get one.

I got the same call stating that I owe them money. I told them to give me the number to the attorney general so I can call them myself. Once I said that they hung up.

Name: Southwest Recovery Services
Phone: (214) 387-8068
Address: 15400 Knoll Trail Dr. Ste 300
Dallas, TX 75248
Principal: Mr Steven Dietz, Owner / Manager
Customer Contact: Mr Steven Dietz, Owner / Manager
File Open Date: January 2005
Type of Business: Collection Agencies
BBB Accreditation: This company is not a BBB Accredited business.

Additional Addresses
2591 Dallas Parkway
Suite 300
Frisco, TX  75034

Business Management
According to information in Bureau files the owner of this company is Steven Dietz. Prior to owning Southwest Recovery Services, Mr. Dietz was the owner of DFW Direct. The primary type of business of DFW Direct is collection agency. Southwest Recovery.

BBB Rating
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
40 complaints filed against business
BBB does not have sufficient background information on this business.
Failure to respond to one complaint filed against business.

Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 40 complaints about this company in the last 36 months, our standard reporting period. Of the total of 40 complaints closed in 36 months, 17 were closed in the last year.
These complaints concerned :
+ 36  regarding Billing or Collection Issues  
1 - Failure to correct billing errors
1 - Failure to provide itemized billing as requested
6 - Failure to substantiate charges
18 - Improper collection practices
7 - None of the Above - Credit, Billing or Collection Complaint Issue
3 - Unauthorized credit card charges

+ 4  regarding Customer Service Issues  
1 - Inappropriate behavior by customer service personnel
3 - None of the Above - Customer Service Complaint Issue

These complaints were closed as:  
+ 24  Resolved  
 13 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
11 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.

+ 15  Administratively Closed  
 15 -  The parties could not provide sufficient information to support their positions nor were they agreeable to make reasonable efforts toward resolving the issues of the dispute.

+ 1  No Response  

Collection Agencies represent creditors and are hired to collect debts owed to those creditors. The creditors furnish information about the debtors to the collection agencies, including the amount of the debt and how to contact the debtor. That information may be incorrect. If contacted by a collection agency having incorrect information about an obligation you supposedly owe, go back to the creditor to correct the error, if you cannot straighten out the mistake with the agency.

If a collection agency keeps calling you after you have asked them to stop or if they are abusive to you, there are steps you can take. You can complain to the creditor the agency represents. If the problems continue, you can complain to the Bureau about the agency and the creditor if the creditor did not take steps to control their agency's actions.

Collection agency practices are regulated by state and federal laws. You may obtain free information about allowed and prohibited practices by calling the Texas Attorney General at 800-252-8011 and the Federal Trade Commission at 877-382-4357.

http://www.bbb.org/dallas/business-reviews/co ... las-tx-90016921

Caller leaves a voicemail recording stating that he is the director or advisor of legal services and that he has an affidavit regarding a loan on his desk and that it is imperative that I call him today regarding this issue.  Identifies himself as Jim Moore, phone is 866-558-3328 ext.2223.  Very convenient that who he represents is not divulged. I record all the voice mails, but haven't a clue what to do with em.y

I got a call from this number . It was a recorded mesage saying they were some legal  office and that I owed them money. I called the number back and talked to Jim Moore. Says i owe money for a payday loan from cash net. I told him ive never had a loan from cash net. He threatened me with small claims court.  This is some kind of scam.

Got recorded message from this number too. said they had important thing with me and I can take big advantage from it on my credit score. I don't think I am having any credit issue anywhere.

Recorded message telling me to call 214-628-8533 called on 3 phone's I have one after another with same recording. Returned call and got recorder.  I belive he said he had important news for me. Technology is in there favor but we are catching up.