Good honest post, Lisa. If you also Googled the 866-582-7130 number you found that it is a scam just like this one.  The posts there also follow the same pattern as for this number--honest posts about a scam followed by a shill post saying the number is legitimate. I assume many of the shill posts are sent by the same person who is obviously one of the scammers.

I came on here to say that it was a legit number, but after reading how vehemently everyone called it a scam, I decided to call Chase directly and the confirmed that they had NOT called me in regard to that card today and that it was very possibly a phishing scam. The call I received left a voice mail telling me to call them back at 866-582-7130 ext.15672 so I did, everything seemed legit, and they didn't ask me for any information (which should have been my first red flag). They said it was in regard to my old closed account and the disputed charge we had with Fedex. They asked if I had a shipping account with Fedex then asked if I minded if they put me on hold to get Fedex on the line. After 5 minutes on hold, I hung up. So they didn't get any real info from me, but if I hadn't bothered to google the number, I would probably have been fooled. Definitely fake.

I couldn't agree more as the same thing happened to me. The person who called and knew all the details about the fraudulent charge was the person who made it. That is why I will respond to any shill post as whoever makes the claim that this number is legitimate is part of the scam gang.

224-222-5000 IS A SCAM CALL. I just called the number on the back of my Chase card 888-682-3297. They verified that they would not be calling from the 224#. This is a phishing/ scam call. I asked if they needed any further info from the card that was stolen. They told me because I received that call, they will add this to the investigated stolen card because it may be the same people wanting to hack into my accounts again.

It's Chase Bank Fraud Dept.

A shill post that makes Robert look like a beginner.

The number is valid.  It is one of many call centers that Chase uses.  This was confirmed by the rep. I spoke with when I called the 1800 number on the back of the card.  I called the 1800 when my call from the 224 number was abruptly disconnected after giving them my last four for verification.  Thought I had just been scammed!.... but they knew about the dispute I had placed on a suspicious charge on my account?  So I immediately called the 1800 number and he was able to bring up all the notes from the call I had from the 224 area code.

Are you ill, Legit?  Here is the Chase web page for reporting fraud--https://www.chase.com/resources/report-fraud   And as all of us non shill posters know, this number is not on it. Just in case you haven't been able to access the Chase web page, the fraud number for Credit Cards is 1-800-432-3117.

I too got a call from this number and a voicemail was left that it was from Chase Fraud Prevention Dept.  I returned the call using the number on the back of my Chase card.  There was indeed a good reason for them to call me.  So calls from this number is legitimate.   I hope when Chase makes these calls, they use a better identifiable caller ID than using 224 area code or they prominently list numbers of their Fraud Prevention dept on their website.

Another memorable shill post.

This was Chase calling to confirm the details of a dispute I posted online. Legit.

dont call 224-222-5000 back

call number on back of credit card to confirm

Another shill post. Anyone who calls from this number about fraud that turns out to be true is responsible for it.  Chillipepper's post has the truth about this number.

Got a call this afternoon from the same number to which i didnt respond as it looked suspicious, called chase and inquired and to my surprise they acknowledged this as a phishing number and went on to state that chase would always call from 1800 or 1888 or 660 number , they did transfer me to dispute team as i had a dispute open and they confirmed they were trying to reach me but not from this number.

I too was skeptical so I hung up and called the # on the back of my card...To my surprise they were really trying to reach me about fraud on my account

Thank goodness some do not fall for the scam!

This belongs in the shill post hall of fame. Out classes anything sent by SubTank, Debbie, GirlJ, and Joe.

Good Post. Have you noticed how a truthful post about the number being a scam is always followed by a shill post saying it is legitimate?

I got a call from this number CHASE 224-222-5000 yesterday. It was Chase Fraud Prevention Department. They Didn't ask any personal info except to speak to me by name. They had about 20- unauthorized transaction attempts on my Chase Credit card on that day which red flagged my account as unusual activity. None of the online transactions had gone through but they wanted to verify if they were all fraudulent attempts which they were. I hadn't used my card at all that day. After advising the investigator they were fraudulent he advised me the fraudulent activity would not show up on my statement and I would get a new card in a few days because my credit card number had been breached. I immediately called the Chase 1-800 number from the back of my credit card and they verified the call as valid and confirmed that a new credit card was being mailed to me to destroy the old one.
Everyone is smart to be wary of these calls though and NEVER give them any account info over the phone. If it is a legitimate Bank investigation call  they will already have the info.

And the score is....

SCAM - 65 votes
Not a scam - 1 vote

We will let you decide.

Sorry, we don't trust scammers

Totally legit. Those stating it's not really don't know what they're talking about. Called me to inform about a fraudulent charge that actually did take place. Trust it..

got a call from this number claiming they were the Fraud Dept from Chase.  I hung up and called the number on the back of my chase card where I was told there was no fraud on my account -they connected me with the fraud department to be sure- and when I told Chase the telephone number they said it wasn't from them, it's not one of their numbers.

One of the best shill posts ever, Joe. You obviously need to be retrained!

First, let me state that I  am a cyber security professional and I am trained to identify online scams. For those of you who have stated that this is a phishing scam, where is your evidence? It is irresponsible to urge others to ignore a call from their credit card providers Fraud Dept. If you get a call from this number, and you doubt the identity of the caller, I strongly urge you to simply call Chase via the number on the back of the card. Do not risk being victimized based on the opinions of uninformed message board responders.

Correction.  My card company said they NO record of calling me or having any issues.    Don't fall a victim to these scammers.

Don't give them any info.  I got a call.  Message pretended is form Chase Credit Card Co.   Then I called the number on back of my credit card.  they said they have to records of calling me or any issues.   Plus they will always call form 800 number not a local area code or 855.    Just ignore these calls .  

Received a call from this number today saying they are Chase Fraud Services and asked me to call back at 866-582-7170.  They had the last few digits of my credit card.  I called Chase directly and was told there was no record of anyone calling me and no fraud alerts on my card.

This is a scam. Chase does not acknowledge this phone number and there is no issues with my accounts.

The previous poster (SubTank) goes around to these websites trying to legitimize the calls.  Things must be tough in the phishing world these days.