mark's latest scam is taking your terminal out of your business and never returning. When you start getting bills from NAB and your accounts are hit, NAB is no help. Explain to NAB that the rep took your terminal and you have no way to be processing with them, they don't care. I talked with several people who have filed police reports for theft on him.
he is a scum bag like no other, do not let him remove any equipment from your business, if you have to return equipment do it directly with NAB, certified, signature required.
I cannot believe NAB lets him run around claiming to be a director of the company.

my wife is one who has by scammed by him as well at her small business unfortunatly he now has north american card services llc as his company name which is similar to north american bancard that he sells contracts for as an independant agent. i am sure this is purposely. eventhough he lives in jamesville ny, doing his fraudulant bussiness in syracuse area, his bs DBA i believe is out of albany. I hope enough of us can get together and sue his company; eventhough, if we win i am sure we will not get paid because he would probally declare bankrupcy  as he had in NJ when he was arrested for insurance fruad and theft , but he could not operate from that business anymore.
I am amazed that someone that has been ordered to pay back monies for fraud can get a dba and the protection that comes with an LLC so easily

they are fishing for info ~ credit card sales company but don't sign with them - they are not honest and you will end up having to pay way more $$ to get out of the contract than other companies charge. Mark got ppl I know, one was talked into changing his machine and my friend got in a SECOND contract which took months to get corrected - dozens of phone transfers and b.s. all the way around. then they finally voided the first contract, making start date almost a year later (on a 3 yr contract) and it cost over $600. to get out of it after two years, plus almost $40. to sent the machine back so they did not charge another 860. for a machine not worth $50. (and supposedly FREE according to Mark). do your homework and pick a reputable company - say from YOUR CREDIT UNION!

Thank Jackson,
I did as you said and now the cancelled/clear merchant account has been placed with another agent again!

In September 2010, we had made to let the NAB got access to our bank account and we had to close our bank account Around the end of 2011, the NAB placed the merchant account (No. 8788290220884) with a collection based on a NON-BINDING contract agreement. After hassle with them for about a month, they said that they had cancelled the account and removed all amount from the collection. However, now they have placed the account (No. 8788290220884) with another collection agent.

My advice is DON'T EVER THINK DOING BUSINESS WITH THE NAB. Period.

HAHAHAHAH Honesty my BUTT!!

To all of you complaining on here about NAB please contact me at my email address for info on a class action suit to get our money back!

jadenrosesmom@comcast.net

working on a class action suit now against these scammers.  Please contact me to get information for the attorney if you would like to see your money back!

jadenrosesmom@comcast.net

So I just canceled my NAB account because the agents all have told me something differnt and it has cost me too much money.  On top of that, they don't take acccurate notes so when I call to complain, it's my word against the system. I wasn't able to get my money refunded because they said it's in my agreement but the fact is the agent is able to change my agreement, never did, didn't note it in the system and now I lost money.  Makes no sense.  I'm writing the CEO now.

You have to be an idiot to think that it is ok for your agents to lie to people?  Jackson has obviously been scammed himself by his boss.  There is no way you could sleep at night if you understood what you are saying.  Northamerican bancard is the worst bunch of criminals who don't care about their customers.
they lie and then lie again and then they say well, you signed it so you lose.
then when you cancel they lie again and tell you go ahead and cancel...but when you do they start taking more money from you...24 hours later you can't even get it back, because of the ACH payment rules?
They will steal your money using all diffent aliases like...First Data, merchant services, NAbancard5783, FDGL and others.  You must close your account or they will suck it dry...
No morals, no concern for individuals they rip off.  They just stick it to you because they can!!!
Jackson please send me your routing number and bank account #.  I promise to send you a thousand dollars if you sign here_______________.

Why does his google profile say he is the national director for NAB, yet when you call NAB says he is not employed by NAB, he is an independant contractor

your background checks for new hires must be pretty weak, just google "credit card processing mark zames", multpile complaints, also if you call NAB says sorry he is an independant rep we cannot help you, i know of three biz owners that are very upset and of course no return phone calls. He has a very bad reputation yet NAB does nothing

North American Bancard has hundreds of independant sales agents.  I am one of them.  I treat my customers fairly, always tell them the truth about what they are getting and leave nothing out.  

2 things:

1.  Anytime you sign your signature on anything, READ IT FIRST, AND MAKE SURE YOU UNDERSTAND EVERYTHING.  This is your number one obligation and responsibility when you do business with anyone.  If you were scammed by an agent and North American Bancard did not settle with you or reimburse you, YOU MADE THE MISTAKE.  You signed a contract, entering into an agreement with NAB, and now you are trying to break that agreement.  By not reading the agreement, essentially what you did was say "YES! GIMME FREE FREE FREE, I DON'T CARE ABOUT THE CONSEQUENCES!" because if you did read it and you did care, you wouldn't have signed it.

2.  If you have a problem with a particular sales agent, report this immediately to North American Bancard.  They keep a file on every single sales agent and will terminate their agent status if instances happen too frequently.  Don't blame NAB corporate for an independent agent's lies or your unwillingness to read the agreement.


All of that being said, one must realize that these forums are designed for people to vent their frustrations.  So obviously out of 100,000 happy merchants, there will be a few who are not.  It's statistics.  As a sales agent of NAB, I have never lost a merchant because they were un-happy with my service.  I am that merchant's 100% rep from the day I enter into business with them until I die or they go out of business.  I am a sales agent trainer as well and this is what I teach.  Honesty and Ethics are above all the 100% requirement of my classes and my company.  Our programs we've designed are always beneficial to the merchant, or we turn away their business.  I personally over see every single application and agreement that comes into our LOB.

Again, don't blame NAB for a few bad apples.  Just call NAB, complain and see if you can get a settlement or refund, and let NAB do its job of weeding out the bad agents.

I've been gathering info from other folks like me who got ripped off.  A couple of people have him setup multiple accounts when only one would be necessary.  But the same pattern emerges.  Free, Free, Free, then a leased terminal, higher fees and unexplained charges!  I can't believe he still has a job there.  I'm worried because he has all our individual info SS#, DOB and checking account info.  I've changed my bank account but knowing a person who has committed fraud in the past has this info in downright scary!

ANY MORE INFO ON THIS GUY

I got a call at 8:07 PM Pacific time and a womem said sorry I must have the wrong number. Next time I'm letting it go to voice mail and see what the heck they want to say.

I have had this call before.

I got a call at 9:10pm EST and when I answered a woman said - Sorry I must have the wrong number and quickly hung up

8:08PM EST - "I'm sorry, I must have called the wrong number thank you.." CLICK

If you are really the ceo of North American Bancard you should visit the following sites:  my3cents, superpages. ripoffreport and complaintwire just to name a few.  Are you aware of the unethical and lying salepeople that work for you??  Have you ever tried to call your "customer service" extension??  I couldn't get thru for 4 days!!!  Finally a worthless "supervisior" called me after 5 days of being on hold listening to awful music.  If you really care about what your people are doing to customers you should check into this stuff, or call me if you wish at 1-609-558-7751.

Avoid this company at all costs, there sales people are poorly trained and do not care about your business whatsoever. There selling practices and contracts and fees are all bs.

I also got a call around 9:00pm from 248-283-6090 and the woman said, sorry I have the wrong number, and quickly hung up.  I found it to be strange too.

Marc
It must suck for your family to find out what a scum bag you are.

check out the BBB website
Business Contact InformationBack To Top Company Name:  North American Bancard
North America Bankcard  
Company Address:  969 Chicago Road
Troy, MI 48083
See the location on a Mapquest Map
See the location on a Google Map  
Original Business Start Date:  1/1/1985
Principal:  Mark Gardener , President  
Phone Number:  (248) 269-6000
(800) 226-2273
(248) 643-6111  
Fax Number:  (248) 283-6204  
BBB Accreditation Status:  This company is a BBB Accredited Business  
Date Joined BBB:  5/4/2001
Type of Business:  CREDIT CARDS & PLANS
PROFESSIONAL SERVICES (GENERAL)  

BBB Rating Back To Top Based on BBB files, this company has a satisfactory record with the Bureau.

To have a "satisfactory record" with the Bureau, a company must be in business for at least 12 months, properly and promptly address matters referred to it by the Bureau, and be free from an unusual volume or pattern of complaints and law enforcement action involving its marketplace conduct. In addition, the Bureau must have a clear understanding of the company's business and no concerns about its industry.


The Bureau processed a total of 180 complaints about this company in the last 36 months, our standard reporting period. Of the total 180 complaints closed in the last 36 months, 91 were closed in the last 12 months.

These complaints concerned:
4   regarding Advertising Issues
4   regarding Advertising Issues  

27   regarding Billing or Collection Issues
27   regarding Billing or Collection Issues  

29   regarding Contract Disputes
29   regarding Contract Disputes  

7   regarding Customer Services Issues
7   regarding Customer Services Issues  

1   regarding Delivery Issues
1   regarding Delivery Issues  

1   regarding Guarantee Or Warranty Issues
1   regarding Guarantee Or Warranty Issues  

1   regarding Product Issues
1   regarding Product Issues  

9   regarding Refund Or Exchange Issues
9   regarding Refund Or Exchange Issues  

28   regarding Selling Practices
28   regarding Selling Practices  

73   regarding Service Issues
73   regarding Service Issues  





These complaints were closed as:
180    Resolved
58    Resolved  
30    Assumed Resolved  
4    BBB determined that despite the company's good faith effort to address complaint issues, the consumer remained dissatisfied.  
2    BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.  
5    Company offered a partial (less than 100%) settlement which the consumer failed to acknowledge acceptance to the BBB.  
3    Company resolved the complaint issues. The consumer acknowledged acceptance to the BBB.  
76    Company resolved the complaint issues. The consumer failed to acknowledged acceptance to the BBB.  
2    Resolved  





This report reflects national complaint activity.


Additional Locations & Phone NumbersBack To Top
3221 West Big Beaver Road Troy , MI 48084
See the location on a Mapquest Map
See the location on a Google Map

8:08PM EST - "I'm sorry, I must have called the wrong number thank you.." CLICK

I am ceo of north american bancard.  call me at home.  (248) 645-1116

Same thing just happened to me 8:10 pm pst.  Woman said "Sorry, I must have called the wrong number" then hung up.  Does anyone know what for sure what this about?

These dumb a**es are trying to sell credit card equipment.  I called the number backed blocked of course and it says that you can press 1 to be removed from their calling list or press 2 to take advantage of their crappy low rate offer and be connected to a low life telemarketer

There is a scumbag Mark Zames in the CNY area who specializes in lying and ripping people off.  Unfortunately, I was one of them.  When you complain to North American Bancard they say I should read the contract instead of listening to their representative!  Everything is free free free, and then you find yourself in a lease for the terminal with annual fees and PCI fees and then you cancel and they tell you that there is a $1,000.00 cancellation fee after Mark says there is no contract!!

He also has a criminal record check out this link

http://www.cliffviewpilot.com/bergen/197-high ... authorities-say

US PRINTING OFFICE >FOR INTERNAL USE ONLY<
TERMINAL 874458954
PRINTER  21112522
OFFICE ID XXXXXXXXX


**********************************************************************************
                   REPORT FOR NORTH AMERICAN BANCARD  
**********************************************************************************

North American Bancard
969 Chicago Road
Troy, Michigan 48083
Main Telephone:  
248-269-6000
800-226-2273

North American Bancard
3221 W. Big Beaver
Troy, MI 48084

**********************************************************************************
Marc A Gardner    (248) 645-1116   1421 Pembroke Dr,  Bloomfield Hills, MI 48304
CEO - North American Bancard 248-269-6000 ext. 1009
Birth: March 1967
Wife: Rena
Father:Lawrence Gardner
**********************************************************************************
Gary Rutledge     (248) 922-9956   5770 Meadows Dr,  Clarkston, MI 48348    
Gary D Rutledge   (517) 529-4182                     Clarklake, MI 49234
COO - North American Bancard
**********************************************************************************
Julianne Gordon   (248) 273-1962   481 Kirts Blvd, Troy Mi
Public Relations - North American Bancard
jgordon@nabancard.com
**********************************************************************************
Janelle Wilbert   (810) 655-3479   7010 Hayes St,  Swartz Creek, MI 48473
Director of Human Resources - North American Bancard
jwilbert@nabancard.com
**********************************************************************************
Bill Pirtle       (248) 541-4238   1402 Cherokee Avenue Royal Oak, MI 48067
           Cell:(231)-200-5559
billpirtle@yahoo.com
**********************************************************************************
Main website
http://www.nabancard.com
**********************************************************************************
Other nab company listed communication numbers

866-607-0959 fax
888-664-7452 fax
248-283-6253 fax
248-283-6224 fax
248-283-6160 fax
**********************************************************************************
Other nab companies working under assumed name

NAB
Capital For Merchants
Go NAB
The credit card processing center at NAB
Advanced payment solutions
Direct merchant services
Express merchant services
Commerce Services
The credit card processing center
Money machine inc.
*********************************************************************************
Other nab company Dot Com. names

AmericanElectronicPaymentProcessingPartners.com
usapaymentsolutions.com
nbypmerchantservices.com
FREE-MERCHANTPOS.COM
aznabancard.com
professionalmerchantservices.com
actnabancard.com
AppSubmit.com
CardAnswer.com
HappyMerchants.com
NaBanCard.biz
NaBanCard.org
NaBankcard.net
NabPay.com
NorthAmericanBanCard.com
NorthAmericanBanCard.org
Ncbancard.com
Nabwest.com
Nabsouth.com
Agentinfocenter.org
********************************************************************************
Also see:

http://www.websupp.org/data/DAZ/2:04-cv-00974-101-DAZ.pdf
http://www.historicalcourtyards.com/news/crains05.html
http://www.transactionworld.com/articles/2004/December/commonGround1.asp
http://findarticles.com/p/articles/mi_hb5251/is_199905/ai_n20126934
********************************************************************************
                                END REPORT

********************************************************************************

I think those clawns look for people to answer the phones, and that system discriminates those numbers from fax mchines, and answer machines.

Telemarketer # 1-248-283-6090  Name on caller ID: North American

If you?re not already registered, then register on the ?National Do Not Call Registry?
https://www.donotcall.gov/

You can register land line phones and cell phones.
Your registration will not expire. Telephone numbers placed on the National Do Not Call Registry will remain on it permanently due to the Do-Not-Call Improvement Act of 2007, which became law in February 2008.
 

Then file a complaint with them, if enough people do this the caller/callers get contacted by the Federal Trade Commission. The phone calls will stop.

Just complaining or leaving messages here without contacting the ?National Do Not Call Registry? is a waste of time and doesn?t help anyone stop this caller harassment.

Register on the ?National Do Not Call Registry? then report all your telemarketer calls there also.

i also received a call on a Sunday evening i called marc Gardner at his number and told him i am sorry i have the wrong number