253-246-8589
WA, US
Jazz
Jazz
2012-10-30 21:20:16
Telemarketer
On my phone they (now) show up as "DO NOT ANSWER"
John
John
2012-10-29 21:18:56
Telemarketer
Same as many of the above messages.

Identifies themselves generically as 'Member Services' or 'Card Services,'  offering a means to reduce credit card interest rates on a card we do not have.  Punching the number to stop the calls does nothing, and asking to speak to a supervisor to ask them to stop calling results in a hang up.  They use rotating numbers, so blocking a particular number accomplishes nothing.  I'filed complaints, but either the National Do Not Call complaint function doesn't mean anything,m or these guys have so much money that the fines are easily swallowed up by them.
Cheyenne,Wyoming
Cheyenne,Wyoming
2012-10-29 20:15:14
Telemarketer
I posted this following message on 971-208-9936.
This number has called all weekend long and then again, finally at 1400 today.  I had called the number yesterday to be taken off the list, but the message said it could take up to 21 days before my number would be removed from their database.  Go Figure!  The identification for me comes across a M10291540260001 along with the 971-208-9936 number.  I am surmising this ID is utilized, since I have a block on anonymous calls and they use this ID to get through.  I have now blocked this number through my phone company.  They will get a message when they call their phone number has been blocked.  I can only imagine what new telephone number they will come back with to try to get through.  No sooner than I was finishing up this post, I received another telephone call from KENT, WA 253-246-8589.  How much you want to bet it is the same group?!  I am now blocking this number.  Luckily both my telephone and my telephone company has the ability to block numbers to double the blocks to these scammers.



Caller: M10291540260001

Call Type: Telemarketer
Suzy
Suzy
2012-10-29 16:20:41
Telemarketer
CID said CNAM. Apparently same as Lower Interest & Card Services, just a different number & name. I stopped answering all calls that I don't know who is on the other end a long time ago. Sick of these calls, all from the same people. Mix in all the political calls and this phone doesn't stop ringing all day. I don't answer any of them.
Nancy Kingery
Nancy Kingery
2012-10-16 16:09:40
Unknown
I keep getting calls from this number, but there is no one there when I pick up the phone
Kwitcherbellyakin
Kwitcherbellyakin
2012-10-12 19:41:50
Telemarketer
Seek action against phone scams like Card Services.  Sign Resa's petition.
https://petitions.whitehouse.gov/petition/see ... rvices/XSmmhlSc

The FTC is having Robocall Summit on October 18th.  For more info go to:
http://www.ftc.gov/opa/2012/10/robocalls.shtm
http://www.ftc.gov/bcp/edu/microsites/robocalls

What To Do When You Get an Illegal Robocall; http://www.ftc.gov/bcp/edu/microsites/robocalls
1.    Hang Up. Do not press 1 or any other numbers to get off the list.
2.    Consider blocking the number
3.    Report it at http://www.fcc.gov/complaints
4.    Report it at https://www.ftccomplaintassistant.gov
Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want removed).

When I receive a call from a new number I put it in my contacts list under Scum Suckers and assign it NO ring tone so at least after the first call they don't bother me anymore (I have filled all of the numbers in each and am up to Scum Sucker 47 now). Some phone companies will allow you to block a limited amount of numbers, however this is only a whack-a-mole solution but the only one I can offer.
gertie
gertie
2012-10-12 19:39:43
Prank Call
Caller ID says CNAM. There is a partial recorded message telling me this is my "last chance" to take advantage of their offer to lower my credit card rates, press one to talk to somebody, press three to be taken off the list. PESTS!
fedupwithdebtcollectors2
fedupwithdebtcollectors2
2012-10-10 17:19:32
Unknown
This is crazy, just decided to look-up CNAM and look what I found....LOL

http://www.voip-info.org/wiki/view/CNAM

A CNAM database contains calling party names to be used when identifying a calling party.....you gotta be kidding me....LOL
fedupwithdebtcollectors2
fedupwithdebtcollectors2
2012-10-10 17:15:40
Telemarketer
Well, they called me and I returned their call and they proceeded to let me know that the  Do Not Call Registry does NOT apply to them because they are NOT selling anything.... That is biggest bunch of  CRAPOLA  and believe me I let them know that....LOL

Time to file my complaint and then sue the britches off them....
janellw
janellw
2012-10-10 16:29:55
Telemarketer
Buncha dumba$$es.  Why don't you crawl back into the hole you originated from .  STOP HARASSING PEOPLE!
Fraggle
Fraggle
2012-10-10 15:47:57
Unknown
Called here and didn't bother to answer. Caller ID said Customer Service (yeah right).
RICK
RICK
2012-10-02 22:21:07
Telemarketer
Illegal call w/ recording to lower interest rate on credit cards-never answer-they will steal your information   just another frikkin spammer-report to don ot call registry
soozeq520
soozeq520
2012-10-02 22:07:36
Unknown
We got a call from this number and the caller ID had the name CNAM.  I hung up on them and then they call right back.  This is the same B***sh*t every day...sometimes it is a different number.  Lower your credit card rate.  The do not call list is no help.
Jae
Jae
2012-09-30 17:12:27
Telemarketer
Receiving calls several times a week from 253-246-8589 and will not stop. Sometimes the recording is actually a person but doesn't sound like one. When I asked a question during his speaking he paused.  This number askes you to reduce your credit card rates but will not identify themselves. You get to choose a prompt to be taken out of their Do Not Call list but it will not be successful. Last week I heard a story on the tv news that said the National Do Not Call registery is not being monitored these days and they ware permitting these calls to take place because their is actually revenue being made from these calls, per the new story.  So it seems lots of people are falling for these telemarketing calls.
Kwitcherbellyakin
Kwitcherbellyakin
2012-09-30 14:05:34
Telemarketer
The criminals behind this operation do not come to this site and even if they did they would have no intention of removing someone that posts here.
I use this site to pass on information that I have gathered and hopefully it will give some insight into these criminal operations. I'm just a poor ignorant uneducated country boy from backwoods Wisconsin who has received more than 300 calls from these scum sucking criminals.

Who the suspects are:
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing
http://latimesblogs.latimes.com/money_co/2011 ... -companies.html
http://www.bbb.org/west-florida/business-revi ... ter-fl-90107305
http://investing.businessweek.com/research/st ... vcapId=23957705
http://www.ocregister.com/articles/cox-353170-agency-companies.html
http://www.ftc.gov/os/caselist/0923193/index.shtm
http://articles.latimes.com/2011/nov/29/business/la-fi-lazarus-20111129
http://www.scamwarners.com/forum/viewtopic.php?f=4&t=22278
http://www.consumeraffairs.com/debt/client_services_inc.html
http://www.scambook.com/report/view/71722/Ambrosia-Web-Design-Complaint-71722-for-$998.00
http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services
http://www.scamchecker.com/content/cardmember-services-another-scam
http://www.state.ia.us/government/ag/latest_n ... fundraiser.html

How it works:
http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services
http://onthespotblog.com/tag/cardholder-services/
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC.
These scum are making money by sending their bogus Caller ID information to your phone company. Telephone numbers are Calling Name (CNAM) provisioned and stored in a special database accessible to other telecom utilities.  This means that for any outbound call that transmits a special  code corresponding to one of their phone numbers, these criminals collect a fee for transmitting the caller ID information to the Local Exchange Carrier receiving the call.  When you see a  phone number in your caller ID (along with some name like Card Services), your phone company has to reimburse the caller for downloading that info from the database where it?s stored.
These fees are typically fractions of a cent per call however when these fees are aggregated across tens of millions of outbound calls per week, it amounts to significant money.  Huge volumes of unsolicited telemarketing calls can drive significant revenue into the pockets of these scum sucking criminals. In return your phone company charges you a fee (it may be hidden or $5 to $15 on your phone bill).  Since they only pay out a small portion of this fee you can see why your phone company allows this to continue.
If someone makes the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
You can also try suing them in small claims court. This site has some information on how to proceed.  http://www.killthecalls.com

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).
http://telemarketerspam.wordpress.com

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... marketing-firms
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls
Mississippi sues robocallers:
http://msbusiness.com/tag/telemarketing

FTC is sending refund checks to 4,468 consumers ?who allegedly were defrauded by a telemarketer who used robocalls (prerecorded voice messages) to pitch worthless credit card rate reduction programs for an up-front fee.?
http://bbbconsumereducation.com/the-checks-in-the-mail-this-time-its-true

Proof that current laws mean nothing to these scum suckers. Civil action by the FTC against such criminals is totally ineffective. These criminals need to be charged with Federal Felonies and subjected to significant jail time. All of those involved know that they are violating FTC regulations. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future telemarketing. The criminals sign off, then go right back to business as usual. These same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm
http://www.ftc.gov/opa/2012/09/nelsongamble.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved.
Mackenzie
Mackenzie
2012-09-25 18:13:40
Unknown
Called me at around 12:30pm today.  I didn't answer because I didn't know the number.  I wish this would stop.
mom
mom
2012-09-24 21:52:46
Telemarketer
This is the 2nd time I have received this call from CNAM, 9-24-12,at 5:44PM, the first time was on 9-4-12 and I did speak to some guy there and requested to be removed from their list, as this number is on the DO NOT CALL LIST and it is an UNLISTED number, he hung up on me.This time it was a recorded call and I hung on them!
Ang
Ang
2012-09-24 19:40:33
Unknown
425-390-8132

SAME company same recording.  Add it to the list.
DON'T ANSWER OR HIT BUTTONS
DON'T ANSWER OR HIT BUTTONS
2012-09-24 19:38:39
Unknown
All you did Michelle was to verify to them they have a "live" working number.  They don't stop.  Your number, once verified, makes the rounds to many of these illegal scammers.  

You have caller I.D.:  If you don't recognize the name/number, don't answer.  As bad as you think it is now, answering will only make it worse.
One Name 2 Numbers
One Name 2 Numbers
2012-09-24 19:36:12
Telemarketer
425-390-8132
253-246-8589

Their name came up today as CNAM.  We received calls from both numbers in 30 minutes with the same pre-recorded spam despite our number being a home on the DNC.  And, yet again, the recording promises this is my last reminder.  Right....

Illegal call w/ recording to lower interest rate on credit cards.
One name 2 Numbers
One name 2 Numbers
2012-09-24 19:34:41
Unknown
425-390-8132
253-246-8589

Their name came up today as CNAM.  We received calls from both numbers in 30 minutes with the same pre-recorded spam despite our number being a home on the DNC.  And, yet again, the recording promises this is my last reminder.  Right....
CRB Shumate
CRB Shumate
2012-09-21 17:05:05
Unknown
I received the recorded message after 10 in the morning East Coast Time.  I had just gone back to bed.  My husband had to awakend at 3 a.m. before leaving for work.  I perfromed a star 57 trace on the call and reproted the call to the FTC  to the Do Not Call List registery.  The number which received the call is on the registry.  Actually, I have two land lines which are listed on the Do Not Call List registry, and I regualry reprot all incocming unwanted solication calls tcoming into both lines on that registry.  The call I just reproted came in on my Verzon line.  I also have a land line with another service.  However, I do not know whether or not any of this inframition is helpful to any investigators.
Jim
Jim
2012-09-11 20:37:47
Unknown
Oh I like that idea.
Michelle
Michelle
2012-09-11 17:20:22
Telemarketer
I receive this call regularly  I have hit 9 to speak to a rep and every time I get hung up on as soon as I say they have the wrong person they do not give you a chance to have your number removed.  Caller ID shows CardServices and that is the computer info that comes up when they call.
Sue
Sue
2012-09-11 16:58:59
Telemarketer
It gives a short message about lowering credit.
John
John
2012-09-11 16:09:21
Telemarketer
I received a a recorded message from them called asking if I wanted to lower my interest rate. When I pressed 1 to talk to an operator, I was connected to "Courtney" who said she was from "account services". When I asked her for the company's address (so I could fill out a Do Not Call report), she hung up.
RBF
RBF
2012-09-11 14:33:26
Telemarketer
Have now received 2 calls in the  past 18 hours. I have received these before and filed complaints  with the do not call registry......to no avail!!!

Why do we have a do not call registry if it is not enforced?  We have been receiving more and more unsolicited calls. Now on a average of 4  or 5  a week.
HSMOM6
HSMOM6
2012-09-06 22:04:22
Telemarketer
This number just called me.  Thanks to caller ID I did not answer.  Then I decided to call them after I clicked the link to the complaint forms and they both asked if I had complained to the company itself.  When I called an automated system picked-up and stated that if I wanted my number removed from their system to press 1.  I did and was told it would take 24 hours for this to take effect.  We'll see.  I am on the do not call list.  It is ridiculous that you would still have to contact these companies individually to be removed from "their" call list, if it even works.  I pay for my phone.  If they want to contact me, they should spend their own money to purchase a stamp and mail it!
lola234
lola234
2012-09-05 16:53:56
Telemarketer
got pre-recorded call about reducing my rates and to call back. I blocked my number and called the number back. Pre-recorded message says they can't take my call with number blocked, and to call back, with my number UNBLOCKED to opt out. Yea right.

I'm also on state of Fla. and National do/not/call list. Reporting them ... but probably won't result in anything being done.
mom
mom
2012-09-04 18:39:45
Telemarketer
I received this call on 9-4-12, CALLER ID came up as CNAM.
When I answered it it was a recording about credit cards, I pushed "0" and a gentlemen answered it, he would not give me his name or where he was calling from and he kept on saying that I called there, I told him what happened and told him do not call here again as this number is UNLISTED and it is on the DO NOT CALL LIST!! He hung up on me!!!
1-949-210-2848 1-213-702-9791 1-515-327-4485
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