10/29/2012 10:37 AM. Caller ID said CNAM. The recorded message said the caller was from "Cardmember Services".

To file complaints go to:
"http://www.donotcall.gov"
"http://esupport.fcc.gov/complaints.htm"

For fun, here is a site to get recorded phone messages to download to your computer, and then play when a telemarketer calls. For example, the message will tell them that their phone has been disconnected, or that they will be charged $1.50 for tracing a call, or that your phone automatically rejects anonymous calls.
"http://www.payphone-directory.org/sounds.html"

Let's harass the harassers.

robo call from card services,  Its from pacific telecom communacation group who allow all these calls into our systems.  Start callin them and their legal mouth peice  as one of the others on here listed.  maybe if they get enough badgering they will quit.

Didn't catch the call but saw CNAM listed on Caller ID. Since I didn't recognize it as anyone I knew, I checked number and found it here.

They've called 2 days in a row now.  The first time I asked to be taken off the list, I was told, "No".  The 2nd day, they just hung up on me.

Who the suspects are:
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing/
http://latimesblogs.latimes.com/money_co/2011 ... -companies.html
http://investing.businessweek.com/research/st ... vcapId=23957705
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ocregister.com/articles/cox-353170-agency-companies.html
http://articles.latimes.com/2011/nov/29/business/la-fi-lazarus-20111129
http://www.scamwarners.com/forum/viewtopic.php?f=4&t=22278
http://www.consumeraffairs.com/debt/client_services_inc.html
http://www.scambook.com/report/view/71722/Ambrosia-Web-Design-Complaint-71722-for-$998.00
http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services/
http://www.scamchecker.com/content/cardmember-services-another-scam
http://www.state.ia.us/government/ag/latest_n ... fundraiser.html

How it works:
http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/
http://onthespotblog.com/tag/cardholder-services/
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing/

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. They will charge thousands of dollars on your credit card without performing any services.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of digital business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the TeleZapper products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
It is also through this separate call information message that the spoofed caller ID information is transmitted.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Check here first to see if it is one of their phone numbers:
http://telemarketerspam.wordpress.com
Pacific Telecom Communications Group
Follow JD's recommendations in the blog and stop them at the source.

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.

Please report these calls to the National Do Not Call registry.  I have registered with them so this company should not be calling me, yet I've gotten two calls in two days!  Please file a complaint: https://complaints.donotcall.gov/complaint/complaintcheck.aspx

(FYI - I saw on another site that the JD post was not true; that those Washington numbers were for person cells and that they ask for personal info!)  Use the government-approved "National Do Not Call Registry" complaint form: https://complaints.donotcall.gov/complaint/complaintcheck.aspx

20 minutes of ringing and they still will not hang up. I too am on a no call list

They also use 253-246-8588  ~They lie and tell you that they are calling to lower your interest rate on your credit cards, when you tell them that you are NOT interested and that your number is on the Do Not Call Registry they tell you that it does not count as your creditor had them contact you to lower your interest rate..

NOW At this point Ask them "If this is true then Can You Tell Me My Name?" They will more than likely hang up on you.....They did it to me! lol.... Never give a caller your name when they call you....let them tell you who you are...if they do not know...It a F'N Scam! Hang up black their numbers every-time they call, and report it to your States Attorney Generals Office and the Do Not Call Registry.

NEVER Give Them ANY information!!!  Let Them Answer Your Questions and Tell You Who You Are, If a caller cannot Identify You...They are a lying, cheating bunch of scumbag scammers and need to be reported, or beaten and dumped into the pits of hell to get these a$$hat's stopped!!

PLEASE STOP THESE CALLS THEY ARE SO ANNOYING.

Another jackleg call from a credit card telemarket wanting to lower my rates. Its a shame ATT wont block these calls for free,I think they are on the take. The only way to keep them from calling,calling & calling is to have my land phone line cut off. THANKS ATT.

they call and call and call and when you ask them to remove your number they hang up on you!!!!

Received another call from this company.

Me again! Oh *67 before you dial their number blocks caller ID so they won't see your number.

I meant blow a whistle in the mouthpiece but I assume you knew what I meant.

I wonder if all of us people getting these calls would unite and  dial *67 and their number and just blow a coaches whistle in the earpiece would they get the message.  A few hundred calls every few minutes might just discourage them.  What do you think?

Stop calling me, especially late at night!!!!

Recorded message about lowering credit card debt APR. Called once, then again within a couple of hours. Second recorded message said that this was our second and final call, so they are keeping record of what number answers the phone.

I AM ON THE NO CALL LISTS AND RECEIVED CALL FROM 253-246-8592

Its a voip phone look up cnam and you will find where they get there info from

Am on the do not call list and am tired of this number calling with bogus credit card interest reductions.

In addition to 253-246-8592, these scammers also are illegally robocalling from (or spoofing) these numbers with their "financial stimulus" message:

202-367-9973
209-416-3994
250-352-9679
289-396-0141
501-321-4569
508-475-1337
508-475-1388
512-247-8202
626-209-5661
800-200-1052
800-842-2900
800-919-2345
877-298-8855
914-227-5803

... and how many dozens of other spoofed numbers?

Thanks for the info; however, both websites you cite seem to be for Washington State residents.  Plus they ask for a lot of personal information.  No thanks.  I did, however, submit a complaint to the do not call list website.

"This is your final notice as it relates to the financial stimulus, so press one now to take advantage of this today." That's all that was left on my voice mail, but it's another one of those 'lower your credit card interest rate' SCAM robocalls.

If you Google the above phrase, you will find that these crooks are using (spoofing) dozens of different numbers.  All we can do is REPORT THEM to www.donotcall.gov and the other websites mentioned above.  We all need to report them each time they call from every single number they are using.

After you've done that, block the number (if you can) or add them to your phone's address book under SCAM so that you don't bother answering when they call back.  Don't press any number to speak to someone because they will only laugh at you or curse at you or simply hang up on you, and you don't need the aggravation.  Also, you're confirming to them that yours is a real number by doing so.  Hang up or don't answer and remember to report them!

This telephone number belongs to Pacific Telecom Communications Group.  They are a public utility who's business involves facilitating illegal telemarketing calls in apparent violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  http://telemarketerspam.wordpress.com


If you want to stop these unsolicited telemarketing calls, PLEASE send a complaint to Washington State regulators about these illegal calls from Pacific Telecom's phone numbers:

Washington Attorney General Online Complaints:  https://fortress.wa.gov/atg/formhandler/ago/ComplaintForm.aspx

Washington Utilities and Transportation Commission Online Complaints:  http://www.utc.wa.gov/consumers/Pages/ConsumerComplaintForm.aspx


Contact info for Pacific Telecom Communications Group's legal representative, F Antone Accuardi:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066