I got scammed by an advertisement on Mega 94.9.  I had supposedly won a trip to Orlando Disney, Daytona, and 1 international trip of my choice after answering "Quien es el cantante que canta La Camisa Negra?" .  It was a SCAM!!!  I had to pay $299 upfront for admin fees and then pay for hotel fees separately. A Patty Cox from Travel Laguna Suites charged me for $299, promising me that it was not a scam.    

When it was time to make my first reservation to Daytona, I spoke to an Alejandra Divo from Vacaciones Laguna Suite/ Jexor LLC (Reservations Department) to book trip.  I had to wait 3-4 business days, so that hotel could process my request.  3-4 business days passed and I was advised by Alejandra that days were already booked.  When I asked the name of the hotel, she advised that she wouldn't know until she received confirmation from them.  Another set of days were requested and needed to wait another 3-4 business days.  

Once the days were successfully booked, I was given a website to go to (greatvacationsnow.com) in order to print confirmation letter with details of hotel.  I couldn't open letter on website and Alejandra asked me to contact greatvacationsnow directly at 1-866-280-3120 to confirm hotel information.  Once contacted, I was advised by a customer service rep. that request was just submitted (truly submitted four days before) and that days were already booked.  The booking process had already been going for two weeks at this point.

I got fed up and asked Alejandra to refund $299 for vacation package and $148 for hotel taxes/ extra night.  She said that she could not refund $148 until hotel notified her that days were booked.  Needed to wait 4 business days to process refund.  The $299 package will need to be refunded by sales, she is not under sales, she is in the reservations department.  

She advised that Travel Laguna Suites, which handled sales, could be reached at 1-888-789-0968 or 786-456-2550  to get refund for initial transaction of $299.

I contacted the number given and a Miguel answered.  He advised that he was not part of sales department either, he is under reservations and asked if I wanted to make a reservation with him instead.  He asked me to reach the sales department at 1-888-244-1909 to obtain $300 refund.  Once I called the number, a recorded message said:

?Felicidades su llamada a sido registrada.  En breve uno de nuestros agentes se communicara con usted.?

I called Travel Laguna Suites at 1-888-789-0968 back to advise them of non-working number and this time Cristina answered. She rudely advised that if I wanted to receive refund for $300 to fax her the bank statement with the company name or to call bank to dispute charges.  

These scam artists keep changing the names of their companies and their numbers.  Be careful and do not believe anything that they tell you!!!

I got a call from that (305) 599-3227 number a couple of weeks ago and they told me i won a free vacation, i told them no thank you, i used to work with Time Shares so i know all the tricks. But the other day i heard them advertise on the radio station 94.9 Mega as well.

My name is Carlos, I have a wife and a 3 year old child. I was scammed by this “Magic Tours.” It began when I was listening to Radio 94.9 Mega, the Spanish radio station. They said “who ever can name the song will get a free vacation.” I called in, and got it right. They told me i was the tenth caller and i won a radio contest for 94.9 Mega (today I found out they were only a commercial on 94.9 Mega). I would get a free “vacation package” for 3 people, in  the Marriot Hotels in either Orlando, Daytona, Las Vegas, or Cancun (Cancun ended up being BS). They told me it was a $3,500 vacation which i will be getting for free, and everything will be COMPLETELY paid for and they will pay everything, and all i would have to pay is the taxes which was $400.00. Which I agreed because I never won anything in my life.

I gave them my credit card number to pay the 400$, and they told me it was non-refundable, and I agreed. I spoke to the individual for over 35 minutes. At the end of the 35 minutes the call ended by him saying, “pleasure to do business with you, hope you will enjoy your vacation” and I said “thank you so much for everything” and as I was hanging up he said “ok, just remember plane tickets are not included.” I replied “EXCUSE ME?” But it was too late and he already hung up. I called right back and a woman picked up, I told her what happened, and she said “that is correct plane tickets are not included.” And then she put me on hold for twenty minutes and then the line got disconnected, so I called back and they told me to call customer service in the morning and complain. The next few days I consistently called customer service and I was told by them, every time something different like: “leave a message,” “call this number,” “send in a fax,” etc… and I got the run around for 3 days until I finally got worn out. So I decided to just bite the bullet and go on the vacation, I live in the Florida Keys so to Orlando it is 6 hour drive. Plus they told me I would get a free pass from them to “one” Disney theme park. So this past Saturday I took my wife and my 3 year old son to Orlando, so I can take my son to Disney.

We arrived at the Marriot at Orlando on Saturday night, and when I got there there were 200 other people just like me who also were told they won something. I was confused and didn’t know what was going on. All off a sudden I realized I was duped into a “time share.” I realized that it was a scam, there was nothing paid for as they promised, except for the room. Which even, THAT, wasn’t paid for by them, because it was paid for with ‘my’ $400. So I went to the reception and pretended like I was a visitor and asked her “how much is it per room tonight” and her reply was “Throughout all of January, February, and March we are running a special 3 night package for $75 per night or a 4 night package for $50 per night. Which would total $200.” I was pissed. I was paying 100$ a night for a room which was currently 50$ a night.

The next day, Sunday, I was forced to sit at the “time share” which I was told was going to be no more than a half hour long presentation. It started at 11:00AM, I was planning on it lasting until 11:30 and then being able to arrive at Disney with my son and wife at 12:00. But I was held there and held there, at the “time share” until 4:30PM. And by 4:30 I realized considering all the traffic and everything it would have taken me an hour to arrive to Disney, and if I would arrive at Disney at 5:30, and by that time, the whole day will be lost. So I couldn’t take my kid to Disney yesterday as I promised him. So I had no choice but to take the long drive back home, because me and my wife had work the next day. I am pissed, I still have 3 more nights at the Marriot that I can use, but I don’t even care anymore. I complained to my credit card today, and they told me “vacation packages” are non-refundable. I am considering on just letting it go because it will be too much head-ache for me, and I learned for my lesson.

The name of the company is:
"5 Star Vacations" they are based in Doral, Florida. They commonly operate under the name "Magic Tours".

Esta compania llamada "5 star vacation" con sede en el Doral, Florida, algunas veces utiliza el nombre "Magic Tours". Esta compania es un SCAM.

Their address is:
Su direccion es:

3403 Nw 82nd Ave
Doral, FL 33122

The company operates out of many different numbers, watch out if you get a call from any of these following numbers, and if you do then you have been scammed:

Tenga cuidado al recivir llamada de cualquiera del siguientes telefonos, que dicen que se ha ganado unas vacasiones:

(305) 599 3200
(305) 599 3201
(305) 599 3202
(305) 599 3203
(305) 599 3204
(305) 599 3205
(305) 599 3206
(305) 599 3207
(305) 599 3208
(305) 599 3209
(305) 599 3210
(305) 599 3211
(305) 599 3212
(305) 599 3213
(305) 599 3214
(305) 599 3215
(305) 599 3216
(305) 599 3217
(305) 599 3218
(305) 599 3219
(305) 599 3220
(305) 599 3221
(305) 599 3222
(305) 599 3223
(305) 599 3224
(305) 599 3225
(305) 599 3226
(305) 599 3227
(305) 599 3228
(305) 599 3229
(305) 599 3230
(305) 599 3231
(305) 599 3232
(305) 599 3233
(305) 599 3234
(305) 599 3235

They tell you you won a vacation and in reality it is a Time Share
And if you already paid call your credit card and dispute it.

NO PAGUE NI UN CENTAVO A ESTE SCAM. SI YA LO HIZO, LLAME A LA COMPANIA DE SU TARJETA DE CREDITO Y PIDA QUE LE REEMBOLSE SU DINERO.

If you think you won a vacation, wake up! you just been lured into a time share
Si pienza se gano unas vacaciones, despierte. Usted ira a una PROPIEDAD COMPARTIDA

My dad told me he won a trip & that if I called up "they" would transfer the trip he won to me (4 days in Orlando 3 days in Daytona & Park entry- all expenses paid except flight & taxes). I called, they sounded professional & took my debit info for the $314.29 plus taxes. Something did feel funny & now I feel so stupid after reading this website. I don't even want to admit this to my husband. Calling my bank didn't help- they were suggesting that I cancel my card & wait to get my new card- which is not a viable option for me since I use this card for everyday expenses. My other option was to complete a "dispute form". I now feel resigned to go along with this... I finished calling "5 star" & they told me I couldn't get my $ back & that when I asked about the time-share commitment, they said that would only be a morning-breakfast situation & that I would get 1 day at Universal, plus 1 day at wet &wild (&/or?) Disney Quest.  :( then they go & politely wish you to have a nice day.

We were given names of Maya Tours and Total Tours. The number is 866-666-1114. My wife heard the same adversitement on FM104.5 Radio Latina in San Diego. The advertisement question is "Who is the Son of Mexico?" She called the number given above and the person on the other end immediately answers "Do you have the right answer?" My wife responded "Luis Miguel" they proceeded to tell her that she won Disney, Las Vegas and Cancun packages and that she had to pay the taxes of $314.00 She did not have her credit card with her at the time and was told that she would have to pay it in the next 10 minutes or lose it. She was able to get her AMEX card number and pay over the phone. After a 2 minute look at the internet I did find that this is a timeshare scam. We called Amex and cancelled our card. If you fall prey to this you will have to cancel your card as the transaction cannot be blocked. I'm even more pissed about this as we contacted Radio Latina and the said they are not responsible for any wrongdoing as this was an advertisement. THe problem with this is the commercial that is run is MADE to sound like a radio contest. I will be making complainds about FM 104.5 to the BBB, Federal Trade Comission and the Office of the Attorney General

Today I called a station in Puerto Rico.  They asked a question about the Television Show "Fliper" and I answered that it was a dolphin.  They asked me to pay $199 plus the ticket airplanes.  I told them I din't had the money.  4 days in Orlando and 4 days in Tampa Bay.  I was checking the Internet and found out it is just a scam.  Thank God I didn't do nothing.  I just gave them my name and my celular phone numbre.

Another you've won a vacation timeshare scam.  Don't give out financil info.  Report the number.

Today I called answering to a radio station "advertising commercial" from Puerto Rico. The phone number was  866-666-1114. They aske about a city name that doesn't have the letter "A" in it. I gave the answer "Ponce" and they started asking for my name and phone number. Later they called telling me about the package and telling me about calling them back once I make a desition of getting the "prize" to this number, 305-450-3067.

A latin program calls "Levantate" from TELEMUNDO. They give you a question that you have to answer calling to this number 1888-833-7558 and then you receive a call from 305-470-4821 and then you know the rest of this nightmare.

This company is a TimeShare, that tell people they won a vacation and all they have to pay is the taxes. They are trying to lure you into a Time Share!
Check out: http://800notes.com/Phone.aspx/1-305-599-3227

To learn more.

My name is Carlos, I have a wife and a 3 year old child. I was scammed by this ?Magic Tours.? It began when I was listening to Radio 94.9 Mega, the Spanish radio station. They said ?who ever can name the song will get a free vacation.? I called in, and got it right. They told me i was the tenth caller and i won a radio contest for 94.9 Mega (today I found out they were only a commercial on 94.9 Mega). I would get a free ?vacation package? for 3 people, in  the Marriot Hotels in either Orlando, Daytona, Las Vegas, or Cancun (Cancun ended up being BS). They told me it was a $3,500 vacation which i will be getting for free, and everything will be COMPLETELY paid for and they will pay everything, and all i would have to pay is the taxes which was $400.00. Which I agreed because I never won anything in my life.

I gave them my credit card number to pay the 400$, and they told me it was non-refundable, and I agreed. I spoke to the individual for over 35 minutes. At the end of the 35 minutes the call ended by him saying, ?pleasure to do business with you, hope you will enjoy your vacation? and I said ?thank you so much for everything? and as I was hanging up he said ?ok, just remember plane tickets are not included.? I replied ?EXCUSE ME?? But it was too late and he already hung up. I called right back and a woman picked up, I told her what happened, and she said ?that is correct plane tickets are not included.? And then she put me on hold for twenty minutes and then the line got disconnected, so I called back and they told me to call customer service in the morning and complain. The next few days I consistently called customer service and I was told by them, every time something different like: ?leave a message,? ?call this number,? ?send in a fax,? etc? and I got the run around for 3 days until I finally got worn out. So I decided to just bite the bullet and go on the vacation, I live in the Florida Keys so to Orlando it is 6 hour drive. Plus they told me I would get a free pass from them to ?one? Disney theme park. So this past Saturday I took my wife and my 3 year old son to Orlando, so I can take my son to Disney.

We arrived at the Marriot at Orlando on Saturday night, and when I got there there were 200 other people just like me who also were told they won something. I was confused and didn?t know what was going on. All off a sudden I realized I was duped into a ?time share.? I realized that it was a scam, there was nothing paid for as they promised, except for the room. Which even, THAT, wasn?t paid for by them, because it was paid for with ?my? $400. So I went to the reception and pretended like I was a visitor and asked her ?how much is it per room tonight? and her reply was ?Throughout all of January, February, and March we are running a special 3 night package for $75 per night or a 4 night package for $50 per night. Which would total $200.? I was pissed. I was paying 100$ a night for a room which was currently 50$ a night.

The next day, Sunday, I was forced to sit at the ?time share? which I was told was going to be no more than a half hour long presentation. It started at 11:00AM, I was planning on it lasting until 11:30 and then being able to arrive at Disney with my son and wife at 12:00. But I was held there and held there, at the ?time share? until 4:30PM. And by 4:30 I realized considering all the traffic and everything it would have taken me an hour to arrive to Disney, and if I would arrive at Disney at 5:30, and by that time, the whole day will be lost. So I couldn?t take my kid to Disney yesterday as I promised him. So I had no choice but to take the long drive back home, because me and my wife had work the next day. I am pissed, I still have 3 more nights at the Marriot that I can use, but I don?t even care anymore. I complained to my credit card today, and they told me ?vacation packages? are non-refundable. I am considering on just letting it go because it will be too much head-ache for me, and I learned for my lesson.