Please report at both websites:

https://esupport.fcc.gov/ccmsforms/form1088.action          

www.fcc.gov/complaints

I am not a business and still get calls from this number repeatedly the last week. No one on the phone when I answer. Frustrating.

That isn't Google robo calling. We are getting calls every day from a company claiming to be google and asking you to "press 1 to update your listing" and if you do they are trying to sell you placement on the front page of Google and other search engines. They won't tell you their company name but since we have received over 200 calls from these idiots even after informing them we are on the national do not call list and their own list they still call each and every day.

The company turns out to be 29 Prime in Irvine owned by Russell Wallace. They are a scam and have hundreds of different business names and they are listed on every complaint site for damaging businesses rankings, ripping them off, and annoying them with calls. A bunch of their site names and phone numbers have been found at http://beware29prime.wordpress.com or you can just google their own name "29 Prime" or "29 Prime Scam" "russell wallace" etc

REALLY ANNOYING! The robocalls and harassment are relentless. I have had these employees get so rude and have asked to speak to management, ownership, anyone that could please get my name off of their robo call list and some say they will and hang up, others hang up, and some have actually laughed about it and told me if I paid for their service it would stop!

I WILL NOT PAY TO GET OFF OF YOUR LIST! That site above had links on places to complain to so I filed complaints with all the places they had listed. I hope to have this stop soon!

I was also defrauded by 29'Prime

Hello,
Thank you for your blog site.
I am emailing to let you know that I also was a victim of 29'Prime.

I was called by 29'Prime on April 17, 2012, and given a sales pitch that they could place my website on Google Page 1 (for a minimum of 3 out of 10 keywords) and of course I was a little doubtful, but I listened to their guarantees ("Rank On Google Page One in 60 Days...or IT's FREE".
So I decided to try them out.
Their initial Set-up charge on my credit card was $299.

The following day, April 18th, they called me to remind me and clarify that I would be receiving a Google Postcard with a 5 digit PIN from Google, and that I MUST call them immediately upon receipt of my Google PIN for them to activate my account and begin the SEO for my 10 keywords.
Again I asked how long this would take, and he replied 3-5 days, at the most, and to make sure that I called 29'Prime as soon as I got it.
I then asked him again, how long will it then take for my site to rank on Google Page One? and he confirmed that it could take up to 60 days, but often some of my keywords would rank sooner, even in 30 days or less.
Again I asked him to confirm that if they could not get at least 3 of my keywords to rank on page one in the 60 days, their service was FREE ... and he assured me that the 29'Prime Guarantee was exactly that: "Rank On Google Page One in 60 Days...or it's FREE".
Later that same day a charge of $99 appeared on my credit card statement (apparently for the first month's 'service charge').

Four days later I had not yet received my Google PIN, so I emailed them a service ticket...immediately received a service ticket auto-confirmation response...but no one ever personally replied or answered my questions, and no one ever called me to resolve my inquiry!

One month after signing up, May 17th, I still had not received my Google PIN.
Later that same day a charge of $99 appeared on my credit card statement (apparently for the second month's 'service charge').
So I sent another email service ticket...and again I received the same auto-responder service-ticket auto-confirmation response...but no one ever personally replied or answered my questions, and no one ever called me to resolve my inquiry!

19 days later, May 26th, I finally got fed-up with them totally ignoring me and emailed the following:

"I am extremely frustrated and angry at the total lack of service from 29 Prime...
Since my initial payments of $299 on Apr 17th and $99 on Apr 18th, I had waited for 29 days for your postcard with my PIN number to arrive in order to activate my account!
Nothing had come...
Another payment of $99 was taken from my credit card again today, May 17th, and still nothing has been done with my account.
So I had by then already spent $497, with absolutely nothing to show for.
So I wrote you an e-mail with my displeasure and also placed a service ticket (#21928) to get an answer, but no one ever responded!
I was completely ignored...

So after patiently waiting for another 8 days, with no response from anyone human, I received an automatic auto-responder canned e-mail!
Your service is absolutely non existent and deplorable. You should be utterly ashamed!
It is now 38 days and I still have not received my PIN or even one single courtesy or follow-up call from any one at 29 Prime...
This is terribly and shamefully unprofessional behavior.

I have been in the construction service industry 30 years and I personally respond to every call within 8-12 hours, by myself, with no secretaries.
Your total lack of response is absolutely inexcusable and unacceptable.

This morning, May 26th, I finally made a phone call and waited, and was finally told that I was now first in line in the queue when a recorded message directed me to leave a voice message, so I opted for speaking with a service consultant, and waited, and repeated the process twice, and waited, and waited, until finally I could wait no longer and left a voice message...but no one responded to my message either.

I now have come to realize that 29 Prime cannot be relied upon or trusted at all. Your service really stinks!
I am so incensed with 29 Prime...yet I am still by the grace of God restraining my anger...for now...

I actually trusted your promise: "Front Page Placement Or It's FREE"!

Well the reality and the fact is that I already paid out $497 and 29 Prime has done absolutely nothing for me in 38 days, not even activated an account.
This is absolutely disgusting and totally intolerable!
NOT ONE SINGLE thing was done! An Absolute BIG FAT ZERO?
EXCEPT TAKE MY MONEY !

I thus demand a FULL REFUND of all my monies paid to date...and an immediate termination of any further or future payments ever again.

PLEASE REVERSE ALL AMOUNTS CHARGED TO MY CREDIT CARD IMMEDIATELY
- ALL CHARGES UP TO THIS DATE - ALL $497 - AND NOT ONE RED CENT LESS -
AND DO NOT EVER APPLY ANY FUTURE CHARGES - EVER AGAIN -
YOU DID NOT EVEN COME CLOSE TO KEEPING YOUR PROMISE
I DEMAND A FULL REFUND - NOW - - IS THAT CLEAR ENOUGH ?

Furious,
--
Peter L Brenner?



Well, as usual... that was totally ignored as well, just like all of my other attempts.
8 days later, June 4th, I sent another email cancellation notice, and again was ignored on my third attempt.
I realized that in 2 weeks they would again be charging my credit card with another $99 for their 'monthly service charge' so I then called my credit card company to bar this merchant and stop 29'Prime from taking any more money from my account, and also initiated a dispute to reverse the first 3 charges (total of $497) for NON-PERFORMANCE of so-called services. So Mastercard proceeded to reverse these 3 charges on my behalf. Boy was I relieved!!!
The next day, surprise, surprise! I got an email from 29'Prime ...
Never got any responses before this, not even once, until I finally cut them off and got the 3 previous charges reversed...!
They had the gall to sound surprised as to 'Why I had Cancelled?"
So I sent them a long email with all of the service tickets' numbers and finally they responded by email that they had closed my account and confirmed that my account was now shutdown.
And yet the "push-button Template webpage" they had put up for my so-called personal account, was still live, and still is today (August 13th, 2012) as of this writing.

Then about two weeks ago the BAD NEWS came that 29'Prime had sent my credit card company a 12 page record of service performance and Mastercard had re-billed my account with the 3 original charges, and I was out $497 ...

I have tried several times to dispute these fraudulant charges with Mastercard, but they insist that since I voluntarily gave 29'Prime my card number and agreed to their TOS that I am on the hook...

In order to re-open my dispute I now have to prove to Mastercard that 29'Prime DID NOT perform the service as per their Terms Of Service, by providing an unbiased Third Party letter on that company's letterhead, providing a documented Second Opinion to the improbability of 29'Prime ever achieving their promises, demonstrating they did not perform the service, and that they violated their TOS...(since I paid for 60 days but nothing at all was done), and only then can my dispute be re-opened, with no guarantee that I will get my money back.

So the long and short is that I have been screwed out of my $497...

29'Prime is a scam and they will try to take you for as much money as they can.
Please beware?Stay away from them like the plague.

I sure would love to get these crooks behind bars, where they can no longer scam innocent business owners, but first must try to help all of us victims to get some of our stolen money back while we still can.

--
Peter L Brenner
Toronto, Canada
August 13, 2012

P.S. I give my express permission for you to publish this story on the site.

There currently is NO DNC list for business's. ONLY consumers fall under the DNC list federal laws. So complaining to the FTC or the Federal DNC list will not help. UNLESS they change the laws first.

My nephew is in prison and wants me to add his father's number to this so called free google 405 numbers., any idea how I can find out what this is and whether we should do it?  I know I do not know you, but thought since you put the time in to comment, you may help.
Thanks Sheila

Everyone should email the State Attorney Generals Office stating this company  is harassing them.  We get calls every two days!  I emailed the Oklahoma Attorney Generals Office to file a complaint.  The Attorney General will send them a letter demanding they stop their telemarketer practices.  It's the only way to end the calls.

I was going to start a business 3 years ago but didn't and at the time I posted a listing on yellowpages and ever since then I have been getting unwanted calls

IF YOU HAVE VERIZON WIRELESS, GO TO MY VERIZON AND SET UP YOUR ACCOUNT IT ALLOWS YOU TO BLOCK 5 PHONE NUMBERS. 405-283-8500 JUST CALLED AND I IMMEDIATELY ADDED THEM TO MY BLOCK CALLS LIST. IT HAS WORKED SO FAR FOR OTHER UNWANTED PHONE NOS

Ok, can I say F@#@#KING A**@#@#* These people claiming to work for Google to get your biz on the front page are a joke. They called this morning and I asked to be put on their do not call list, two hours later, call again... mind you this is my cell phone. A guy called Ken started to yell at me saying that they are not the same company. I freakin caller id jerk! I yelled back at him and he hung up. Loser!

Thank you for pressing 1 and taking the punch for me, for us.. I was tempted to just to "get them to stop calling"   Has it worked for you?

I've got'n this twice now... it's some company (not sure it's Google) but it says they want me to update my Google profile/business information to please press 1 now.. please press 1 now...

I don't press anything... they hang up...

i think they are idiots, who's using automated calling system to solicit buz. people.

Call is IDd as OKLAHOMA. For the past several weeks, they've called nearly every day and sometimes more than once a day. This is my business phone, so I don't ignore phone calls. A couple of times I answered and either no one was on the line or there was a recording of some kind. I just hung up, of course. Now I look at my caller ID, see that it's this number, so I just pick up the phone and put it right back down.

No end to awful people and the stuff they do. What's the lesson here? Be a good person.

THESE AZZ CLOWNS CALLED MY CELL 3 TIMES WITN IN AN HOUR ALL WITH THE SAME MESSAGE PRESS 1 TO TALK ABOUT TOP PAGE PLACEMENT ON GOOGLE SEARCH LISTINGS.  THE THIRD TIME I PRESSED ONE AND SPOKE WITH A MALE NAMED "RENEE" AND ADVISED HIM I WAS ON THE DO NOT CALL REGISTRAY AND ASKED HIM TO REMOVE MY CELL PHONE NUMBER FROM THEIR SYSTM TO WHICH HE SIMPLY REPLIED; (BY YELLING) F|_|CK OFF" AND HE HUNG UP; WHEN I CALLED BACK I RECIEVED A MESSAGE THAT NUMBER WAS NOT IN SERVICE; THESE CLOWNS ARE UTILIZING A SPOOF SYSTEM TO MASK THEIR ACTUAL PHONE NUMBER.

Robo call to put my business, in massachusetts, on the front page of Google.

This # has called me two times daily every day this week.

From past posts I have learned that this company is in Newport Beach, CA
www.29prime.com  949-777-6616

Check out the web site. This loser makes his company sound like the bees knees.

The only thik that is buzzing there is all the people trying to scam us in the call center(s)

Your current charges are $1,500.00
Due immediately. If not paid within 7 business days I am filing criminal charges.

Send Immediate Payment to:
**** *******
****** ****** Drive
********, ** ***67

And any calls from this Moment forward will reslut in additional charges to your account. My current rate is now $2,500.00 per call and by making any further calls you are entering into a contract. This is a legal and binding contract that you affirm by dailing my number.

It may stop in time. However, who is going to reimburse me for having to go to voice mail to clear it out of my message system. When are Americans going to stand up and say enough is enough. Why the HELL do WE have to pay for some A-Holes advertising????? I'm sick of being the one that always gets the BILL!!!!!!!!

called no message left

calls from 405-283-8500 and 941-761-9545 and 732-734-8400 and 505-369-1289. I get these on a regular basis, one is in Oklahoma, one in Florida, one in New Jersy and one in New Mexico. Also get calls from ADT security service in S. Carolina.  No one ever speaks when I answer. They are a nuisance.

I answered.  Before I was connected to a telemarketer, a recording identified the company as 29 Prime.  I asked them to add me to their Do Not Call Llist.
see:  www.29prime.com

no answer, but it's annoying cause they call during business hours and peak business hours.

not in service? what? how do I make them stop calling?

I think this # and 704-220-0645 are both from Prime 29.
Their website: www.29prime.com

I called the # back and it does not ring it just goes right to a recording taht states..."This number is not in service"    What? Cause someone just called me from this number???

no message left.

http://www.complaintsboard.com/complaints/29-prime-c422768.html

http://www.trustlink.org/Reviews/29-Prime-206394538

http://www.yelp.com/biz/29-prime-newport-beach-2

http://www.ripoffreport.com/Search/29-prime.aspx

all make for interesting reading!

29 Prime
(949) 777-6616
2233 West Balboa Blvd # 115, Newport Beach, CA 92663
http://www.29prime.com
I don't answer the phone for these calls

I got a call from this number. After a delay an automated voice asked me to press '1' to update "GOOGLE 411" - Sounds like a scam trying to latch onto google's phone info service. I doubt Google has anything to do with them.

If you call this number (405-283-8500) back it will be silent but their system actually picked up.   Press one and you will be in there system and you will be on hold for a short time.   They answer and they think the system actually called you, ha.

They will immediately ask you for your name.   Ask them what this is about.   Currently it is a so called page optimization service.   When they call you they say they are calling about your Google account or something making you believe this is a call from Google.  When you press one you will be put on hold most likely for a minute or so.  I was on hold for several minutes.  That should be a sign right there that this is a real low class operation.

This sounds to me like a telemarketing company that does campaigns for different entities.   Most probably scams or highly questionable in there practices.  I am amazed that these companies are in business.  There must be people who actually respond to their offer and actually do business with them.   And they probably get screwed every bit as much as they deserve for being so gullible and stupid.

I've got an idea.   Most of these stupid and unprofessional telemarketing companies usually just ask for the owner like, "huh, is the owner there".   Like Im going to say sure here he is or YES I am the owner.  Ha Ha.  Why not when they ask to speak to the owner you ask to speak to the owner.   When they say no you say back, "why? you called to ask for the owner, if so I would like to speak to the owner there" "Why would I want to speak to you?"  Hey, if you actually got to speak to the owner why not offer your services as a business consultant and charge them a load of money to show them how to actually operate professionally.   Maybe you could actually get the gig.

Why not everybody call this number try to get them to tell you who they are and get the contact info and address for there company.   See how many different responses you get.   I called three times and got Irvine, Arkansas and Oklahoma.   Ironically the company actually appears to be from Oklahoma.  The girl stumbled when she tried to give me the number and then came up with a lame excuse.

If enough people call maybe they will get bothered enough that we hinder there operations and they go out of business,  hurray.   We should organize and take an assault on all unprofessional telemarketing.

If they can't state their name and who they are calling for up front then they should be run out of business in my opinion.