They go after time-barred debt.

It's that simple.

I have been getting calls for a few years from IMR, whatever IMR was before they picked that name, and now New Leaf.

I told IMR I didn't do business over the phone.  Send me their claim in writing.  They did.  I forwarded the claim to the AG office of the state they said the claim was made in.  The AG office told me it was time barred debt and that IMR could ATTEMPT to get me to agree to pay it.....but that there was NO LEGAL action that could be taken.

I see Zachs and Randalls scumbag nut huggers are back @ it

NLS is dedicated to providing the best service we possibly can, if you need to talk to us for any reason please do so by:

   Phone: (425) 212-1566
   (888) 943-2994
   Fax: (425) 212-1585
   Mail: P.O. Box 12274 ? Everett, WA 98206
   E-Mail: freshstart@newleafsolutions.biz
owner: Rocco Liace
Customer Care Tim schmoker
Owner: Katelin Marie Roussos
Owner: Jesse Franklin Wofford

This company is a group that buys bad debit and does not care if the limitations have been reached, DO NOT GIVE IN TO THEM.  THEY KNOW YOUR BIRTHDATE AND WILL SCOPE IN ON SENIORS,  People like these scum bags should be arrested but once again Law is not on the Peoples side.  Disregard them, they dont like when you WHISTLE LOUDLY INTO THE PHONE, They don't like when you use curse words, turn the table on them.  Too many crooks out there and these guys are slim bags.


Customer Complaints SummaryRead complaint details
17 complaints closed with BBB in last 3 years | 17 closed in last 12 months
Complaint Type    Total Closed Complaints
Billing / Collection Issues    15
Problems with Product / Service    2
Advertising / Sales Issues    0
Delivery Issues    0
Guarantee / Warranty Issues    0
Total Closed Complaints     17
- See more at: http://www.bbb.org/western-washington/busines ... 81#reasonrating

Why is NLS spending so much time defending themselves when they could be using the feedback people give and try to improve their customer service and their company as a whole? If they are a legitimate business they would be using this feedback and hopefully changing the way the do business. Based on the complaints I've read on the BBB site all NLS does it try to push the blame off on others. As far as I'm concerned that's EXTREMELY unprofessional. They complain about how people are rude to them but, from what I've heard they can be pretty rude and pushy themselves. I get that they are a collection agency but that doesn't mean that every person you talk to needs to be treated like trash. How can you expect someone to give you money when you can't even prove they owe it? Remember NLS treat people the way you want to be treated.

I just checked the BBB website. This company is riddled with complaints all of the same nature. They are not BBB accredited because of this.

A representative of this company called and asked for a relative who isn't a resident of this home, which belongs to an 87 year old woman in the advanced stages of Alzheimer's.

The agent will not stop calling although I have repeatedly gave him all the information I have and let him know the condition of the woman who owns the land line. He was rude and is insisting he will not stop calling,  when I asked him to please stop. His response was "You don't get to tell me what to do" then just continued to call and call. He even went so far as to make a disparaging remake about how he'd like to speak to the woman with Alzheimer's and he didn't care about her condition, because she would "just forget about it in 5 minutes anyway".

He has called here this evening the following times:

5:29 pm
5:30 pm
5:31 pm
5:33 pm
5:35 pm
5:42 pm

This is nothing short of harassment and I will make a report with your local Washington state law enforcement agencies if it continues.

Received a message on my voicemail from them. I copied the message left on my machine and turned it over to my attorney, along with a log of the times they called and the dispute letter I sent to them. I currently have a case against them in Federal Court.

Always dispute, through proper course, alleged debts and keep records of everything! Even the messages left on your voicemail and date & times they have called you.

This company is a scam and has false info that has passed the statute of limitations (most states over 10 yrs)  They continue to harass people and their families trying to collect money not owed. I have a credit score over 800 and they are trying to threaten me to pay something that is not real. They have gone on line and found family members outside the state I live in and threatened them if they do not divulge my personal info and location. I have referred them to the FBI for review as they are doing things against the Federal Fair Debt Collection Practices Act and County Statute of Limitations. Do not fear these people just refer them to FBI.  They are not paying taxes and use telemarketers that are on welfare and can't understand anything they are saying in a canned speech. They lie on the phone and say they have relatives ready to testify in court against you?  Stop this scam so they cannot  continue  to scam people.  Whatever you do don't pay them a dime !!  FBI tip line E-Mail address   ("fbitips1 FBI Tip Line" <fbitips1@leo.gov>; )

Received another call from their bogus company, from Joe Steele who explained to me very politely and professionally how they are trying to help. In closing Mr. Steele provided me with his number, stating "again, this is Joe Fox with New Leaf Solutions"... Mr. Steele, Mr. Fox.... who ever you are, practice your name before making that call.

Haha to funny! That's why your so called manager would hang up when the Police Dept dialed them
Back. Actually we do have reports made with the Police Dept for harassing calls from
Your Office. We are just waiting the next call to peruse the issue of harassment.
But your statue of
Limitations have well exceeded!

They threatened me. They said I better have an attorney. They said it was their last call but called 4x in 3 days and told me my time was up.

First, I additional research on the side of pending civil litigation

Court: Snohomish Superior Case Number: 13-2-04284-1
Court: Snohomish Superior Case Number: 13-2-04080-6

Now, here is some research on Michael Ralbovsky (A New Leaf rep who even posted his number while shilling here http://800notes.com/Phone.aspx/1-425-212-1582/2_

Subject: RALBOVSKY, MICHAEL
Court    KING  Case Number  061092771 Offense    9A.44.130(10)
Court    KING Case Number 051051872  Offense    9A.44.040
Court    KING Case Number 051051872    Offense     9A.56.210
Court     KING Case Number 051051872    Offense                    9A.56.030(1)(B)
Court    SNOHOMISH Case Number 111001932    Offense       46.61.024
http://www.sorarchives.com/directory/WA/R/Michael_James_Ralbovsky_347927
http://www.justmugshots.com/washington/klickitat-county/16806543

Check with the State of Washington business licensing service for New Leaf Solutions LLC here http://bls.dor.wa.gov/LicenseSearch/   You will find that 603250930 is a valid UBI number and you will also find links to the Department of Revenue http://dor.wa.gov/content/doingbusiness/registermybusiness/brd/  and the Secretary of State http://www.sos.wa.gov/corps/search_detail.aspx?ubi=603250930 then if you check maps.google.com you can see a pic of the building at 1912 Everett Ave, Everett, WA 98201

All of our calls are recorded.  I'm sure if there was a shred of truth to what you claim here we would already have seen something from your attorney by now.

Since we haven't it's obvious that you are lying and none of what you claim actually happened and in fact you are just a deadbeat who doesn't pay your bills.

You have done no research and your best judgement is terrible.

If you had done any research other than on a website dedicated to trashing legitimate companies you would have found we are fully legitimate.

Check with the State of Washington business licensing service for New Leaf Solutions LLC here http://bls.dor.wa.gov/LicenseSearch/   You will find that 603250930 is a valid UBI number and you will also find links to the Department of Revenue http://dor.wa.gov/content/doingbusiness/registermybusiness/brd/  and the Secretary of State http://www.sos.wa.gov/corps/search_detail.aspx?ubi=603250930 then if you check maps.google.com you can see a pic of the building at 1912 Everett Ave, Everett, WA 98201

425-412-1560
Joe Thorton
New Leaf Solutions
Calls for a relative that lives in another state, is very rude and harrassing and refuses to stop calling.

Received a call from a Joseph Steele (probably an alias). He was looking for my ex-husband for a line of credit debt which dated back to 2005. I informed "Mr. Steele" that we were no longer married.  He tried to tell me that I was responsible for the debt since Texas is a community property state.  I told him that I was in no way responsible for the debt since it was affiliated with my ex's business and my name was never on the account. "Mr. Steele" got extremely angry and was telling me he was going to check my credit and make sure it got reported on my credit.  NLS are bottom feeders that use bullying tactics when they get a live person to answer the phone, regardless if it's that person's debt or not.  I hope things improve in "Mr. Steele's" life and that he can find a real job and get out of that phone bank cubicle that he lives in so he doesn't have to call and act like a child on the phone after normal work hours.  I will also be reporting them to appropriate harassment agencies.  BEWARE if these people contact you and hang up immediately and don't engage in conversation which just causes them to make empty threats.

I was called about my Daughter. I don't know how they got my number. She's in another state,now. Wouldn't identify reason for call . I've heard that they are a bogus company?

I was called and threatened. I was also cussed at and called a Bit** supposedly by the manager. Mr. Steele made the call to my home, cell and then my 13 year olds cell. There were several threats made to me that were out of context and against the law. I contacted my Attorney and I am pursuing legal actions against  NLS. The a count they called and made all the accusations and threats were pass the statue of limitations. I look forward to working with my Attorney on this case, due to a legitimate Collection Agencey their calls should be recorded, I also have recorded info on calls made to me and I made Mr Steele very aware he was being recorded. So I have a good case of harassment. And then the supposedly manager calling me a name. I will see them in court.

Nothing anywhere says they are a legit company.
Except the NLS shill posting on here.
The moron on the phone didn't even know what zip code he worked in .
If they were so legit they would know better than to threaten
Civil lawsuits.  that's completely against the law ,
The debts they are trying to collect are well past statue of limitations
I was willing to pay, but I told them I have to do
Research on this NLS , my research and my better
Judgement tell me not to pay them a penny ,
If they are legit I will see them in court they threates 8 times on
My voicemail .

I also, recevied phone calls from Joseph Steele @ NLS in regards to a debt from over 10 yrs ago. A debt that I had been paying with IMR. Once I spoke to NLS,who advised me that IMR was scamming me, I immediately cancelled my debit card and was ready to pay them. Then, I read everything here, and immediately received another call from IMR stating the almost EXACT same information I received from NLS. At this point, I have filed a complaint with my Attorney General's offce, and if this a debt I owe, I am assuming a judgement will be placed and/or reported to the credit bureau agencies, only at that point, will I know who to pay. Oh and for the NLS rep who is talking about the validity of your 8 month old company, please advise your reps to not use scare tactics such as garnishment until your company has a judgement granted.

New Leaf Solutions LLC is in no way shape or form associated with Randall Goins. The owners have been fighting to get him stopped for a long time and will continue to do so. We are a legally licensed and bonded company operating fully within the law. Randall Goins is a thief and is calling on accounts from stolen databases legally owned by several companies including ours.  If you are not the individual we are trying to contact we would like to verify and notate the file so we do not waste any more of your valuable time or ours.

If you feel the need to waste the limited resources of several law enforcement agencies that is your decision.  We are located in the city of Everett, Washington. You can find the Everett Police department contact info here http://www.ci.everett.wa.us/default.aspx?ID=53

So what you are saying is that you are one of these bottom feeding zombie callers who can't get a job with a regular collection agency?  Can't get a job a collection agency?  Wow, that's worthless.  Keep up with those anti-depressants, you'll need them.

New Leaf called today today and now I have proof that this is a spin off company of Randall goins or a company that bought his debt file , I blocked the phone # and Contacted the snohomish county sherrifs department with all the info I had from IAM, IMR and other companies Randall Goins used. Once again I told them they had the wrong number and the person they were looking fore did not live here. I also asked them not to call back. I did not tell them I was contacting the police on the phone, however,The Police and FBI Will also be notified.

A pending litigation means we are preparing to file a civil action. Our call is to notify you of this and give an opportunity to resolve it before that happens.  If you are not the individual we are trying to contact we would like to verify and notate the file so we do not waste any more of your valuable time or ours.

Please have them stop calling my number.
Supposely for a pending litagation -- there is no such thing on me.

These people are making harassing phone calls over fake debts.

it's a debt collector.

Looks like the other fake posts didn't work. You think this one will?

You are the one with zero relationship to the truth. You know full well that we are in no way affiliated with Randall Goins and operate fully within the law. The owners of New Leaf Solutions LLC make no secret of the fact that they were previously employed by and were victims of Randall Goins. See the news story here. http://www.kirotv.com/news/news/man-charged-w ... w-wage-c/nTR2Q/  

There is nothing vindictive about giving people a chance to make good on their obligations. New Leaf Solutions gives everyone the opportunity to setup a payment plan that is within their individual means. As a credit reporting agency we can report those payments as an account that is being paid as agreed and potentially improve their credit situation. All settlement offers and payment arrangements are confirmed in writing and when an account is paid in full a letter signed by one of the owners is sent confirming that the obligation has been satisfied. We avoid litigation whenever possible but when a person who has the ability to pay refuses we can and will take action to obtain a judgment and garnish wages as allowed by state law.

1505 Roy Rd is a small office building that was previously home to New Leaf Solutions LLP. The trees in the Google image block the entire building from view. In November 2011 The company reorganized and moved to its current Everett location as New Leaf solutions LLC. The change from LLP to LLC required a new business license from the state and a new UBI number.

Telling someone to ignore a call in hopes it will go away is terrible advice. Read what this website says about that. http://800notes.com/arts/KBN5c2IZiAC_wQjKBNRWFA
?Also, never ignore the collector either. They will not stop contacting you, and may even file a lawsuit against you.?