425-988-6412
WA, US
random
random
2011-06-06 20:49:13
Unknown
called twice in a row on thu, dec 6th
shiyra
shiyra
2011-06-06 20:49:13
Unknown
I get the same recorded message as everyone here, incoming number is 425-988-6412 and they asked to be called back at 1-866-365-2211. They do not identify themselves or who the are calling for. It does sound like a collection agency and I did recently have a baby at Swedish Hosp. but I have not been billed yet. Legit companies usually send out bills and notices through the mail. I have had legit calls from Swedish before and it is a live person who has no problem identifying themselves or their company. It really seems like some kind of identity fishing and I will not call back when I have no idea who is calling me.
AF
AF
2011-06-06 20:49:13
Unknown
I do owe Providence a bit of money. I would not be surprised to find out that this is a collection agency that buys Providence and Swedish debt. They buy the debt for a fraction of what is owed and then try to make a deal with you to pay your bill at a reduced price. Do any of you have an old outstanding hospital bill?
GB
GB
2011-06-06 20:49:13
Unknown
Be careful, people. As "pleasant" as the "representatives" may be, there is something really odd about this. In another forum like this, one guy mentioned being told this was Swedish's something or other, so he hung up, called Swedish directly and Swedish basically said, "We don't know who these people are. We advise not calling them back."

I too got a call from them. I was seen within the last several weeks at one of Swedish's ER's and am still in the middle of the billing process, so it did make me wonder. However, the electronic voice mail asking me to call another number felt "weird." So, I Googled the number and found this and the other forum. I then looked at my most recent correspondance that I know for a fact is from Swedish and it says that another statement will be sent to me at some point. Doesn't say anything about needing to call them at all.

I think these guys are good at what they do, and just happened to get lucky, in my case, with the timing of their call. Beware!
John
John
2011-06-06 20:49:13
Unknown
Calls my cell phone repeatedly.  I finally called back and was hung up on.  When they called again, I answered.  The woman to whom I was speaking would not identify self other than saying that she was "associated with Swedish Hospital." She then asked me personal questions.  Naturally, I refused to answer these questions as they seemed like questions designed for identity theft.  I hung up with her and then called Swedish.  SWEDISH VERIFIED THAT THIS PHONE NUMBER IS NOT A NUMBER THAT BELONGS TO SWEDISH!
Regular Joe
Regular Joe
2011-06-06 20:49:13
Unknown
When I called back, the woman who answered claimed to be from an organization that does "billing for Swedish and Providence."  Apparently, she was not actually with Swedish or Providence.  She would not identify herself further unless I gave her my account information.  That seems a little fishy.  I told her that  I do not give personal information to strangers on the telephone and said, "Goodbye."
Sounds like a classic setup for some "identity mining."
NW
NW
2011-06-06 20:49:13
Unknown
I just received a legitimate phone call from this number. It was the customer service representative that I've working with to correct a billing error from Providence Health System.
GH
GH
2011-06-06 20:49:13
Unknown
Recieved this message last evening to call 'Patient Accounts Billing Office @ 866-365-2211' Today I called and inquired about who they where affiliated with before I offered any information over the phone; the very friendly individual said she completely understood my concern and said 'Swedish and Providence billing offices' She did ask that I make a final payment on one of my outstanding accounts if possible and knew specifically how much was paid on this particular account. I said I would wait for the statement and satisfy the balance @ that time and I prefered not to give any more information over the phone. SHe said that would be fine; no hint of hostility or pressure in her tone what so ever.

At this time I would say they are legitement but still would not advise anyone to give thier personal account information to make payments over the phone.
kD
kD
2011-06-06 20:49:13
Unknown
I go this call also. I naswered Hello.... nothing said hello again...  I usually hang up by this time just as I was about to a lady came on and wanted personnel info. I asked who it was she said Everett Medical Center. I have never gone to Everett medical center. I called back and got the same message as above. If this is acutally who they say thay are you would think they would realize it's 2008 and ID thief is far to numerous for these kind of calls.
denise
denise
2011-06-06 20:49:13
Unknown
it is the billing department for providence hospital they do call constantly and i do owe them money but they will have to wait for insurance to pay there portion first.

however i get the holiday message most of the time
Heidi W on Vashon
Heidi W on Vashon
2011-06-06 20:49:13
Unknown
Same thing is happening here--other than Valentine's I can't imagine that's a holiday to close on, but my GOD they call daily, incessantly, and now I've made contact w/ Swedish.
Ms. Shabazz
Ms. Shabazz
2011-06-06 20:49:13
Unknown
It is Swedish Hospital's Collection Billing Department
cindys
cindys
2011-06-06 20:49:13
Unknown
got the same lame holiday message when I called it back.
john
john
2011-06-06 20:49:13
Unknown
i dont even live in the area of the zip code and i got a random call from this number.  same results as everyone else.
ben
ben
2011-06-06 20:49:13
Unknown
Same complaints as those listed above.  One message said call the billing department.
Extremely Frustrated
Extremely Frustrated
2011-06-06 20:49:13
Unknown
They call at least twice sometimes three times in a row - never anyone or anything on the other end of the line.  Same thing when I call the number back - they're closed due to the holiday.  Maybe if everyone calls this number over and over again it'll blow up their stupid system.
kelly
kelly
2011-06-06 20:49:13
Unknown
have recieved 3 calls at various times from this number..NO ONE EVER ANSWERS!!!
silence
silence
2011-06-06 20:49:13
Unknown
Called me 8:06am Alaska time, I answered with "hello", nothing was said. I repeated myself, still no answer, disconnected.  blocked my number and called back, got the message "due to the holidays no one is available to assist you please call back later".
dancinqn13
dancinqn13
2011-06-06 20:49:13
Unknown
They called twice in a row, but did not leave a message.  I called the number back and got this message "thank you for calling. due to the holiday, no one is available to take your call - please call back again later."
Megan
Megan
2011-06-06 20:49:13
Unknown
I got a call from them, and ignored it.  I listened to the message left and it was like the middle of a message and it gave me a 6 digit number, and then said thanks. That was it, so I called and it said something about being closed for a holiday...
Kris
Kris
2011-06-06 20:49:13
Unknown
This is the patient accounts services number. It is automated and i would guess incoming calls are not monitored. The outgoing message from this phone directs callers to a different 800 number.
Kendall
Kendall
2011-06-06 20:49:13
Unknown
I got a call from this number on Tuesday 1/15 when i tried calling back it said the office was closed due to the holiday...very strange.
foresight
foresight
2011-06-06 20:49:13
Unknown
got call from 425-988-6412 many times. When I picked it up, no one speak.
Frustrated
Frustrated
2011-06-06 20:49:13
Unknown
4259886412 on caller ID.  Left message but no info other than to call them back.
chris
chris
2011-06-06 20:49:13
Unknown
They keep calling me. Here is the message:
"Hello this is the patient accounts billing office calling. At your earliest convenience please call 1-866-365-2211.  Again, this is the patient accounts billing office calling. At your earliest convenience please call 1-866-365-2211. Thank you."
Computer generated, male voice. Friendly.
They don't leave a company name, I don't see any doctors in that area (though I do live in Washington) and I am up to date on all my doctor bills.  So they can bite my shiny metal a**.  
Hmmm...though now I am really curious.  Hang on, let me call back that number...
Now I get a computer generated female voice. "Thank you for calling. Due to the holiday, no one is available to take your call. Please call back later."
I'll try the 800 number...
The person answered the phone, "Patient accounts billing...".  When I asked what company this was for, she (very friendly) answered that they were they were working for Swedish and Providence hospitals.  When I asked if they had any hospitals in my area (Spokane), she mentioned Sacred Heart and Holy Family.  
I mentioned the cryptic call and she said that they are restricted in what information they can leave on an answering machine due to privacy laws.
Purpose of her call was to either confirm that we were aware of a bill because payment has not been received or to gather insurance information.
When I told her I would check our records and call her back if I discovered any anomalies, she said, "that would be great. Thank you for calling. Have a great day".  Very friendly and not taken aback by my line of questioning.
Still-didn't feel comfortable enough to give her any information.
We did just move. I wonder if they had some mail returned to them?
Donna
Donna
2010-06-08 16:28:55
Unknown
Got a call twice no one on the other end of the line
annoyed
annoyed
2010-05-13 17:48:24
Unknown
Received two calls but no one on the other end.
Chris
Chris
2010-03-24 23:12:42
Unknown
This is the 2nd time this week I've received a call from a weird number (the first one, when called back, called me a bi*** & hung up).  This one, I got a recording saying they could not process information without verifying my identity.

Here's the deal.  It's called phone phishing.  

But I would like to know how they know I have outstanding medical bills, just 2 weeks after I accrued them.
John
John
2010-03-03 23:33:33
Unknown
Beware!  Swedish Medical center verified that this number is NOT a Swedish/Providence number.  They advised me to NOT give any information over the telephone to whoever is calling from this number.
John
John
2010-03-03 23:08:42
Unknown
Calls my cell phone repeatedly.  I finally called back and was hung up on.  When they called again, I answered.  The woman to whom I was speaking would not identify self other than saying that she was "associated with Swedish Hospital." She then asked me personal questions.  Naturally, I refused to answer these questions as they seemed like questions designed for identity theft.  I hung up and called Swedish.  SWEDISH VERIFIED THAT THIS PHONE NUMBER IS NOT A NUMBER THAT BELONGS TO SWEDISH!
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