469-241-7000
TX, US
Dave
Dave
2014-04-16 19:08:13
Debt Collector
I get multiple calls per day every day even when out of the country. I cosigned a loan for my son, who has been making payments regularly. Then his bank changed his account number due to the Target issue. When my son sends the money electronically for some reason Capital One sends the money back. I am assuming because of the account change. Then Capital One changed his account number which again causes the money to be returned. Getting someone on the phone who speaks English and can resolve this issue is impossible. Unfortunately there are no Capital One facilities anywhere near where we live. My advice is refuse Capital One as a loan provider. They are a completely fouled up organization, who sends more money on collection practices then on resolving their own issues.
halo12welve
halo12welve
2014-04-04 12:43:49
Unknown
Please be careful..... as of 04/01/14 these people are pretending to be Capital One.
Jennifer
Jennifer
2014-03-21 22:13:12
Debt Collector
Capital One Auto Finance - they keep calling despite payment being made through their online website and other payment arrangements being made to catch the account up
Tushco
Tushco
2014-02-26 22:18:01
Unknown
We own Both our cars and have for a few years now. We haven't applied for anylones recently and now they are blowing up my phone.
frustrated
frustrated
2014-02-10 17:18:06
Unknown
Your an a** hole if they could pay it on time they would s*** happens people get sick lose their job or whatever the case thats why its called hardship stupid a**
Tim
Tim
2014-01-02 19:02:37
Unknown
How about they just come face to face with me. Lets see how bold they get then. I will take care of it.
HomieShawn
HomieShawn
2013-12-19 19:55:06
Debt Collector
They call my business every day for an employee. How can I make them stop? Literally every day, multiple times a day. They are clogging up my phone lines and slowing productivity. I get they are trying to get paid, but I am too and they are making it difficult for me to do so.
SickandtiredofCap1
SickandtiredofCap1
2013-12-17 03:04:44
Unknown
I am going through Capital One myself, and they will not take a credit card payment until the damned payment is three days do, since I do not have a bank account from them.  And let me tell you they call non stop.  So unless you have been through this with them, then you have no authority what so ever to speak.
jma
jma
2013-11-15 16:47:37
Unknown
Not true -- Capitol One (at least for my note) had a 3-day grace period. And life can play funny tricks on you.  Let me guess -- you're a bill collector and you get paid for harassing people, right?
cat
cat
2013-09-29 16:57:35
Unknown
Got 2 calls from 469-241-7000, no messages.  I am registered with "Do Not Call" .  Government really works, doesn't it?    Quit calling me azholes.
JamesDC
JamesDC
2013-08-25 03:04:44
Unknown
Dennis -- Contacting an attorney to ensure the law is being followed is great in general but your comments indicates that you think you could successfully sue Capital One for denying Maria the loan after approving it. I am pretty sure they terms and conditions would have a clause that the pre-approved "Blank Check" loan program could be denied if additional information comes to light, etc. Large companies have huge legal departments. I could be wrong but I think it's unlikely that I am on this issue.
JamesDC
JamesDC
2013-08-25 02:55:05
Unknown
Tracey -- I'd doubt it'd considered harassment when a collections department is trying to contact a past due customer multiple times per day when that customer is avoiding paying and isn't picking up the phone to make any arrangements. What is the company supposed to do?
JamesDC
JamesDC
2013-08-25 02:53:23
Unknown
Pete -- I have to agree with the other commenter that said it is has to be a coincidence that Capital One called you from the same area code two minutes after someone else called you from that area code. Like many commenters have said, they don't travel and are called from many of the same area codes.
JamesDC
JamesDC
2013-08-25 02:48:36
Unknown
Peggy -- If you don't have a loan through them you probably are connected to someone that they are trying to find. One of their systems have linked you as a possible associate. They're probably calling to ask you about that.
JamesDC
JamesDC
2013-08-25 02:45:53
Unknown
Emrald -- Personally, I understand that many people are going through financial issues. I don't know the best answer or what different companies can or can't do, but I do know if they gave too many of their customers in collections too many breaks, credits, long term extensions, etc. they start losing money. They do have a lot of money so a single customer doesn't so much matter but when you expand this out to all of their customers it could be a big issue.

They have employees to pay and shareholders to pay. Shareholders are everyone from the rich to your average people's 401k's, pensions, etc. There are limits to everything.
JamesDC
JamesDC
2013-08-25 02:37:45
Unknown
I'm not sure why you'd think this. Your thoughts and reasoning are definitely out of the main stream; I'd argue for good reason. No one is creating money. It isn't even a good example to explain it that way. A bank gathers money from many people allowing them to loan money out money for cars, etc. The customer's balance shows how much money they have deposited. It doesn't make much sense for a bank to take  your money, put it is a box with your name on it, and store it in a big room.

The banks charge interests on money they loan for good reason -- they're providing a much needed service and there is a risk of them losing money. If a car is repossessed the bank usually loses a lot of money meaning a vehicle isn't very good collateral if a customer doesn't put much down, which most don't.) Depending on a customer's credit history they can get a very good interest rate. Capital One Auto Finance mainly deals with high-risk customers, from what I understand. Many car buyers can get a 1% APR but you could definitely get 3%-10% as an average buyer.

Here are some examples of what one would pay for different interest rates on a loan of $15,000 on a five year term:
--A customer with a 3% APR (good credit history) would pay an average of $19.53/month in interest for that loan. That's a pretty good deal.
--A customer with a 10% APR (average or little credit history) would pay an average of $68.71/month in interest for that loan. This is 3.5 times more than a loan at 3% APR but being able to finance a $15,000 vehicle for five years and only paying $68.71/month (or $2.26/day) really isn't that bad.

Kevin (or anyone else reading these posts), feel free to tell me what you think about my views on the benefits of bank loans, how I think your example's logic is way off, or anything else about this.
Susan Dotski
Susan Dotski
2013-08-06 18:35:31
Unknown
I get calls from them but do not have a car loan nor am I looking to buy a car right now.
meta
meta
2013-07-22 14:32:48
Unknown
Been getting called regularly from 7000....only today picked up the phone and said, "Hello"   no response.   one hour latter phone rings again...7000...number...I .did not answer.....

no prefix number just 7000.   I am reporting this....would like to understand what is going on.   I moved to this  home in Austin, Tx just 5 months ago....I moved only 2 miles away from previous address at which residence did not have this harassment.   My phone number remained the same.....for 7 years.
sg
sg
2013-07-18 18:45:46
Unknown
Just purchased a vehicle and financed through Capital One. Call was to verify information.
Chris
Chris
2013-07-14 18:49:56
Unknown
Called Sunday morning. No message...
ann
ann
2013-07-13 01:03:57
Unknown
If one of these number call you 4692417376, 9725325001, dont give them no information, they say
They are capital one auto, they are not, they are either a collection agency or it a scam.
469-241-7376
972-532-5001 These are not capital one auto phone number...BEWARE!
wtf
wtf
2013-07-10 03:28:25
Debt Collector
Confused on why they called i dnt have credit cards or payments on anything. Ive never cosighned on anything and they keep asking for other people when they call and they dnt believe me when i tell them im not that person. And they wont say what company their with.
Don't have a car loan
Don't have a car loan
2013-06-05 22:21:30
Unknown
Capitol One Auto Finance - left voicemail with a reference number and saying they were calling for someone who I have never heard of.  Possible scam.
Annoyed
Annoyed
2013-06-03 23:56:10
Debt Collector
I got a call from 4692417000 for some person I had never heard of. They left a message saying they had important information for this person. Tried calling them back to say that I was not, nor had I ever heard of, the person they were trying to reach and to stop calling, but as capital one is famous for, they have no one human manning the telephone.
tobias
tobias
2013-05-16 17:52:52
Debt Collector
I've gotten a call from this number several times in the past month. I never answer it and they never leave a voicemail..
sheri
sheri
2013-05-07 17:44:39
Unknown
we are in same area code 99.9% of time. & still they call from random area codes. just saying. I don't think they actually know where you are, just a wild coincidence, maybe. they do try to fool you by calling from area codes of nearby metro areas.  ;)
Hope
Hope
2013-05-02 17:43:51
Unknown
I just applied online thru Capital One to see if I could get an auto loan through them, so this is why they called me (within 10 min). I did not complete the loan but saw that I was approved for a good amount :)
JimB
JimB
2013-04-02 14:38:34
Debt Collector

They are horrible...was in the hospital for a few weeks came home to nothing but Capital One missed calls from the 855-256-3789 number and then lastly from 469-241-7000.  I only have 2 payments left on my car which is worth over $10K still....how do they get away with calling at 1:54, 2:23 3:13 and 3:33? then 7:07 and 7:22?  6:14 and 6:51....talk about harassment Capital One should be shut down by the consumer protection agency for illegal collection practices...I am mailing out my last two payments to be done with them forever.
Jim
Jim
2013-03-27 19:30:53
Unknown
Late payments are unacceptable, without exception? I guess they should stop collecting late payment fees then. You charge a fee for something then your offering a service. You don't want late payments, stop encouraging them.
gargoyle999
gargoyle999
2013-03-22 00:34:16
Debt Collector
Calling me about a very urgent matter that they request be given a higher priority.  Thanks for the laugh but the two names they give are not me or anyone I know.  Kind of call someone would get when they are behind on their car payments.  Adding number to blocked list.
1-202-241-0806 1-513-275-1387 1-561-935-4527
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