I HAVE BEEN TRYING TO SPEAK TO SOMEBODY FOR ABOUT TWO HOURS AND THE PHONE NUMBER LISTED IS ALWAYS BUSY. GET WITH THE NEW CENTURY AND GET A PHONE SYSTEM THAT CAN HANDLE MULTIPLE LINES INBOUND.  ONE NUMBER FOR THE STATE OF TEXAS IS JUST LIKE BING AS SHARP AS A BALOON.

512-424-7181 is a legit number guys. I called the other 424 number and it was busy non stop. i actually think it's a dead number. 512-424-7181 is the number you should call. an english man assisted me and helped me get everything situated. Thx to the above post, Mark.

You cant get welfare if you're an illegal immigrant and legal residents only get limited benefits. You have to be a U.S. citizen to receive it in full. Get your facts straight. You make yourself look dumb with random information that you haven't fact checked.

The state of Texas is full of s**t!!! The only time you can get service is if you are an illegal immigrant on welfare who makes money under the table without paying taxes. . . I hate our congressmen, state officials, and most other representatives of this state. . . I hope they all burn in hell. . . I get my liscense revoked when I'm sixteen, try to get it fixed nine years later, and nobody has any type of information on what I need to do. . . F***in Texas sucks a fat dick. . .

My DL has been on hold in Texas and I am trying to get a DL because I moved to Illinois.  This has already been a long hassle and it continues to amaze me.  This number is crap.  It is always busy and something needs to be done.  I've already paid my ticket from hick town Texas for my registration being out of date.  Showed the officer the sticker  of the new one that had not been put up yet and still got a ticket for $260.  Made me sick as this number is doing right now.  People wonder why others go mad and do crazy things to the gov.  Anyways fix this number you have your money so let me leave.

I love texas but i hate this surcharge laws even though i paid my tickets i got this texas surcharges n they got accumalated through out this years now i have to pay $4,995 dollars in surcharges which i think is rediculous they tried to give me a payment plan its almost 500$ a month with rent and all i dont ghave enough money to pay but texas just wants their money i feel this is not right this is the only state that i know that does this ineed help do u kno of any number thatcould reduce this bill lower?

its always busy i just paid my surcharge fee wanted to know how long it takes to get licenses reinstated been trying to get that info for weeks with no results what are we to do.Its frustrating!!!!!!

Every time I dialed the number it was busy

I just returned from Iraq and received a Surcharge Notification for $260.  I have not been in Texas for the past two years, my home base is in Alaska.  Because of my travel I use my Grand Fathers address to collect my mail.

Would you please tell me what this Surcharge is all about.  The reference number is HQ8298, my drivers license # is 21120976.  I would like to get this resolved ASAP, since I may be going back to Iraq next month.  

Please send your response back to me through my Grand Fathers Email or his US mail address.

Sincerely,
Roland J. Gendich

The correct # is: 1-800-686-0570

Had the same problem for 7 days, calling from 9-10AM and from 11-noon every day....

Call 1-866-955-5455 and enter liscence# and DOB to get your information. You can even hold to speak with an operator who can give you more information.

On a side note, the system was mostly correct but lists only the original charges. IE: If you received a speeding ticket in 2003, the ticket fine and FTA will be announced but if between that time and present, there are new charges or other court fees, these may not appear.

So I had the same problem.  For the past 2 weeks I'm only getting a busy signal.  I finally called the Spanish only line and guess what, they picked up on the first ring.  I dont speak spanish so I asked the lady to speak english to me and she did and she was very helpful.  I think its rediculous that I had to call the spanish line to get someone to help me, then again arent we always catering to the minorities.  The spanish line is 512-424-7181.  Good luck!

My word! Its nearly May 2009 and no one answers this. I live in NYC and need to transfer my TX liscence, they gave me this number and its a dead end. Come on TX, this is why the Yankees pick on us!

I've been trying to contact them for the past 6 weeks they are never available. All I can say is you have better visiting the website!

I have been trying to call this number for the past 2 weeks and the number listed is always busy. They need to come up with a better plan in order to help people or get another number.

Texas DPS Customer Service Inbound, down 1/22/08

I just called the Spanish line.  A recording said if you are calling about the surcharge payment, call this number: 1-800-688-6882.  And the website for the payment is at the following URL: www.txsurchargeonline.com.  The English line was busy.  Ridiculous.