I looked up this number, after answering the call--haha; anywho.

For me it was Bloomingdale's calling to confirm the delivery address for an order I placed with them the previous day, that was all

It was Macy's calling concerning an online order that I indeed make but since we moved they wanted to make sure it was really me that placed the order, they could not have been nicer, I am grateful for their fraud department looking out for me!

This number is from a third party collection agency

Financial Administrative and Credit Services (FACS) Group
9111 Duke Blvd
Mason, OH 45040-8999      
(513) 398-5221

This number is from a third party collection agency

Financial Administrative and Credit Services (FACS) Group
9111 Duke Blvd
Mason, OH 45040-8999      
(513) 398-5221

I made an online purchase from Macys and later that day received a message saying I must call back the samme day.  I did not call.

I'm Glad I took this Call!
This number called twice last night, and left one message.  Said they were from Macy's.com, used my husband's name, and said they needed more information about an online order placed yesterday.  I asked my husband if he placed an order yesterday (knowing full well that it was way too soon for him to do any Christmas shopping).  He said he did not.  I looked online and saw these posts, and figured it was a big-time scam.  We don't have a Macy's credit card, and how would they get our home phone number connected with the right name?  
This morning, they called again, and something told me to pick up.  The woman again said she was from Macy's, and told me the charges were made with his AMEX card, and said my husband needed to call them back.  I looked online, and sure enough, there were two charges to Macy's that we did not authorize, along with another small charge to a sporting goods company.  AMEX was called and they are issuing us another card.  These charges were too small for AMEX to pick up as being suspicious.  So thank you, Macy's, for alerting us to these charges.  You may have saved us a bundle of hassle.

i received several calls from this number but i didn't answer as i didn't recognize the number.  then i got an email saying a macy's order i had placed the previous night had been cancelled.  i called the 800 number listed in the email.  they had cancelled the order because i didn't answer those telephone calls from the 513 number; they apparently were trying to verify it was really me who had placed the order since the shipping address was different from the billing address.  so yes, the 513 number is definitely legit and not a scam or fraud.  they were just looking out for me :)  nice to hear this day and age.  i was a little peeved that they were so quick to cancel the order, but it wasn't an issue reordering everything, at the same sale prices i had paid the night before.  

They will also call in regards to interviews for this number so if you have appiled for a job with them I would recommend calling back. They were calling to confirm my interview.

who is this? weird voicemail that hangs up on you?

IT IS REALLY FROM MACY'S CUSTOMERS SERVICE!!!! :)))

This is legit. They get your number from the bank.

Called and left message regarding a purchase

This phone number is legitimate and it's Macy's; however, it's part of the Consumer Fraud Department. I shipped items to my work address, but I forgot to change my maiden name to my married name. Macy's was kind enough to call and verify this information with me before placing the order.

You should check your bank statement to make sure no one used your information on Macy's site.  Some one called me from this number just to find out that some b*****d out there got my information and purchased $100 gift card under my account.  Check yours...

This is the Macy's consumer protection line. I purchased cosmetics online as a gift for my mother and they needed to verify that the purchase was authorized since the billing and shipping addresses were different.  

This was the second time I made this purchase since two weeks ago and I apparently had the same problem. I didn't call back to verify the purchase so they cancelled it.

MCCS is macys credit card survices

This was actually a legitimate call that I received from this number. I looked up Bloomingdales toll free customer service number and called that just to be sure that it wasn't spoofing or spam and it turned out that they connected me with their Fraud department as someone had placed an online order in my name using my card but was shipping to another address.

It's Macy's I made a payment but they still call daily and harrass me because I didn't make the payment amount what they thought it should be. Don't they realize we are in an economic crisis?

It's Macy's. I didn't answer, they left a message to call back regarding some activity on my account. Yesterday I added an authorized user to my account. They wanted to confirm the changes.

Caller Id shows: MCCS Inc

It is Macy's.  If you do not answer they will leave a message that they are Macy's.  I called back and received Macy's customer service regarding an order I placed.  It is legit.

Its Macys I just received a sectional couch and it was two different colors when received. I just called the Macys customer care line and received a call back from this number. They didnt leave a mess. on my cell . I just googled it and found these posts. I will answer next time they call.

Its not a fraud. It's probably Federated who owns Macys and Bloomingdales.  Sometimes they just ring 2 times and don't leave a message.  Trust me on this one.

I get a call from the above number about once a month. I'm going to put a block on it...do you know who it is?

This can't be legitimate.  I have a Macy's credit card, and they do not have my cell phone number on my account - only my home number (I am 100% certain).  I imagine someone is using this number as a spoof (making it look like they're calling from Macy's when they're not) and they're looking to conduct fraud.  How do we get these calls to stop?

I got a call from this number 513-398-5221. They left me a message and asked me to call back at 1-866-xxx-xxxx with reference number XXXXXXX by 9pm
I called and it was Dell computer to confirm a purchase using that reference number!!  This is a fraud!!!

It is not fraud.  It really is macy's Credit and Customer Service Call Center.  They have different departments including the collections department.  So if your Macy's account is past due, they will call you over and over again between the hours of 8 am and 9pm.  Also Kelly...don't you know that anytime you apply for a credit card or any extension of credit, that is then public record and any of your creditors have access to it.  They would only need to do this type of research of you were past due on your account and you were avoiding their calls so you must've been in collections.  Do your research first before you start screaming Fraud!!!!!!!!

It's Bloomigdales customer service checking on an internet order I placed for a wedding. They just wanted to make sure I was the one who placed the order since it's not being shipped to my own address.

you are dumb..just call the number back and you will see FYI IF YOU ARE PASSED DUE ON ANY CREDIT CARD YOU OWN. VISA, MASTERCARD, AMERICAN EXPRESS, THEY ALL CALL YOU ON PASSED DUE ACCNTS..AND GUESS WHAT..THEY PROBABLY KNOW YOUR CELL NUMBER BECAUSE YOU HAVE CALLED IN ON THAT NUMBER. A BUISNESS HAS CALLER ID JUST LIKE A HOME PHONE!!!!

In Australia we have 1800mumdad for reverse call charges. If that happened to me I would call them back through mumdad nonstop hahahaha

If it's not FRAUD, it certainly is annoying. I've never owned a Macy's card. Ever.

These calls have been coming from three different numbers for the past two months!
I picked up today and it was some woman looking for someone I've never heard of.