Got same call today and twice last week. I let them have it and called them scammers. Told them I don't even have a Windows PC and he stated that all computer use Windows. Sorry they don't I told him and he continued on. I told him he should be a shame of scamming people for the hard earned money and he should get another job and he asked me how? Go figure! I asked each time to remove my phone# and of course they didn't.

I keep calling the number 561-401-0188 every day and tell them they should be a shamed of themselves, maybe they will take my # off their list.

Same story as above...Peter Franco...notified that a virus had been downloaded into our computer, making it not able to run well...I told him I would have my husband call back and he gave me the number of
561-401-0188.   (Caller ID showed 855-210-3300).  I asked if he was there each day and he said they would divert the calls to him!  Glad I'm dumb and don't take those kinds of calls!  (Maybe smart for NOT doing it?!)

I get several calls per week and per month from these guys-no matter what you say they will not stop calling.  They have been asked to remove our number from their list and they refuse.  They are very persistent and sometimes abusive if you challenge them.  I have alerted every person in the house not to respond or give out any information.  The number used is 1-800-855-210-3300 and when you ask for a call back number you are given 561-401-0188.

Just remembered something else ...

He insisted they were legit and gave me the website www.itechalert.com to go to.  Turns out that Domain Name is available?!?!?

I got the call THIS MORNING, shortly AFTER having been on the phone with iYogi (techical support company in India).    First guess was it was them following up trying to sell me something else.  After quizzing the caller, I hung up.  He called right back and again wanted me to type in something that "I think" was going to give him access to my computer.  Since I had just been through that with iYogi, I recognized where we were probably heading and HE disconnected after me telling him I thought it was a SCAM.

The number used for MY CALL was  855-210-3300.  

Shortly after this, I received another call that showed "BLOCKED CALL" as the number.  I lifted and hung up the receiver on that one!

The CALLER ID shows "850-210-3300".
I've had these guys call here before.  They never give up.  So, this time I played it straight and asked for a call back number.
The number he gave me was "561-401-0188".
Always the same saying that he was from Microsoft and that they'd noticed I had downloaded a virus/malware into my computer.  I always ask them for my computer name but they can never give me that.  
I actually had them call me last week.  I figured out it was a scam and told them so.  I got very abusive with the guy (just for fun) and he took my abuse for a while until he finally gave up and hung up.  But they still keep trying.  
How can we stop this?  

You need to file fraud with your bank or CC holder. Also with your LE, and the FTC & CFB.

As for your computer, make sure your antivirus is on, run it, and get malware bytes and run it. Change all your passwords every place you have one and on your computer.  You can bet they stole any and all info off your computer.

One important thing to remember if these losers have any of your personal information such as your social security number, date of birth or drivers license make sure you register with identity protection notify the credit agencies as well as your banks!!
**************************************
credit reports:  Experian, Equifax, TransUnion
http://www.consumer.ftc.gov/articles/0155-free-credit-reports

By State DNC lists:
http://www.donotcallprotection.com/do_not_call_chart.shtml

Federal:
https://www.ftccomplaintassistant.gov/#&panel1-1
https://esupport.fcc.gov/ccmsforms/form1088.action
https://complaints.donotcall.gov/complaint/complaintcheck.aspx?panel=2
http://www.consumerfinance.gov/complaint/
http://www.stopfraud.gov/report.html
http://www.fraud.org/

The only persons who should be touching your computer is you, your manufacturer, Real Windows support that you have called and/or maybe a real live tech you see face to face!

http://www.ftc.gov/news-events/press-releases ... rt-refund-scams
http://consumerist.com/2014/01/03/that-guy-on ... ably-a-scammer/
http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx
http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml
http://www.ftc.gov/opa/2012/10/pecon.shtm
http://www.scamwatch.gov.au/content/index.phtml/itemId/989316
http://www.net-security.org/secworld.php?id=13376

I fear I have been taken.  I got one of these calls from this number and agreed to buy their services
for a big amount of money.  They were very convincing and it sounded like my computer was in
big jeopardy.  Now I will have to see what can be done to correct the problem.

Domain Name: ITECALERT.COM
Registrar: GODADDY.COM, LLC
Whois Server: whois.godaddy.com
Referral URL: http://registrar.godaddy.com
Name Server: NS55.DOMAINCONTROL.COM
Name Server: NS56.DOMAINCONTROL.COM
Status: clientDeleteProhibited
Status: clientRenewProhibited
Status: clientTransferProhibited
Status: clientUpdateProhibited
Updated Date: 11-dec-2013
Creation Date: 11-dec-2013
Expiration Date: 11-dec-2014




itecalert.com registrar whois
Updated 1 second ago

Domain Name: ITECALERT.COM
Registry Domain ID: 1838853811_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2013-12-11 23:46:59
Creation Date: 2013-12-11 23:46:59
Registrar Registration Expiration Date: 2014-12-11 23:46:59
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: email@godaddy.com
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: Registration Private
Registrant Organization: Domains By Proxy, LLC
Registrant Street: DomainsByProxy.com
Registrant Street: 14747 N Northsight Blvd Suite 111, PMB 309
Registrant City: Scottsdale
Registrant State/Province: Arizona
Registrant Postal Code: 85260
Registrant Country: United States
Registrant Phone: +1.4806242599
Registrant Phone Ext:
Registrant Fax: +1.4806242598
Registrant Fax Ext:
Registrant Email: email@domainsbyproxy.com
Registry Admin ID:
Admin Name: Registration Private
Admin Organization: Domains By Proxy, LLC
Admin Street: DomainsByProxy.com
Admin Street: 14747 N Northsight Blvd Suite 111, PMB 309
Admin City: Scottsdale
Admin State/Province: Arizona
Admin Postal Code: 85260
Admin Country: United States
Admin Phone: +1.4806242599
Admin Phone Ext:
Admin Fax: +1.4806242598
Admin Fax Ext:
Admin Email: email@domainsbyproxy.com
Registry Tech ID:
Tech Name: Registration Private
Tech Organization: Domains By Proxy, LLC
Tech Street: DomainsByProxy.com
Tech Street: 14747 N Northsight Blvd Suite 111, PMB 309
Tech City: Scottsdale
Tech State/Province: Arizona
Tech Postal Code: 85260
Tech Country: United States
Tech Phone: +1.4806242599
Tech Phone Ext:
Tech Fax: +1.4806242598
Tech Fax Ext:
Tech Email: email@domainsbyproxy.com
Name Server: NS55.DOMAINCONTROL.COM
Name Server: NS56.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2014-05-13T19:00:00Z

Domain Name: ITECHALERT.COM
Registry Domain ID: 1734285446_DOMAIN_COM-VRSN
Registrar WHOIS Server: whois.godaddy.com
Registrar URL: http://www.godaddy.com
Update Date: 2013-07-12 14:21:36
Creation Date: 2012-07-17 05:06:41
Registrar Registration Expiration Date: 2014-07-17 05:06:41
Registrar: GoDaddy.com, LLC
Registrar IANA ID: 146
Registrar Abuse Contact Email: abuse@godaddy.com
Registrar Abuse Contact Phone: +1.480-624-2505
Domain Status: clientTransferProhibited
Domain Status: clientUpdateProhibited
Domain Status: clientRenewProhibited
Domain Status: clientDeleteProhibited
Registry Registrant ID:
Registrant Name: sharique manzer
Registrant Organization:
Registrant Street: mangolpuri
Registrant City: new delhi
Registrant State/Province: Delhi
Registrant Postal Code: 110083
Registrant Country: India
Registrant Phone: +91.9873784627
Registrant Phone Ext:
Registrant Fax:
Registrant Fax Ext:
Registrant Email: shariqalert@gmail.com
Registry Admin ID:
Admin Name: sharique manzer
Admin Organization:
Admin Street: mangolpuri
Admin City: new delhi
Admin State/Province: Delhi
Admin Postal Code: 110083
Admin Country: India
Admin Phone: +91.9873784627
Admin Phone Ext:
Admin Fax:
Admin Fax Ext:
Admin Email: shariqalert@gmail.com
Registry Tech ID:
Tech Name: sharique manzer
Tech Organization:
Tech Street: mangolpuri
Tech City: new delhi
Tech State/Province: Delhi
Tech Postal Code: 110083
Tech Country: India
Tech Phone: +91.9873784627
Tech Phone Ext:
Tech Fax:
Tech Fax Ext:
Tech Email: shariqalert@gmail.com
Name Server: NS11.DOMAINCONTROL.COM
Name Server: NS12.DOMAINCONTROL.COM
DNSSEC: unsigned
URL of the ICANN WHOIS Data Problem Reporting System: http://wdprs.internic.net/
Last update of WHOIS database: 2014-5-13T19:00:00Z

This is a SCAM to get your computer information. A friend of mine went along with them and ended up with all types of problems with his computer and his personal information. They say that your phone number is linked to your IP number however they have called me on a phone that is only linked to my address. They always say that they have received a report that my computer is vulnerable...that my firewall is not protecting my computer...etc. They also say that they work for Microsoft Windows. I have requested that they stop calling and take me off their call list. The law states that once you make this request they are supposed to remove your name and phone number. I took down their number and will be contacting Microsoft about their claim.

I just received a message from this same number telling me I had problems with my computer and not to access my email or any account. said his name was Eric Carter from Itechalert at Microsoft. I asked for his phone number and told him I'd get back to him. Difficult to understand him...sounded like he was from India. very persistant. I hung up and googled this number.

I've been getting calls from these people for weeks now, maybe months.  They are persistent and won't stop calling us.  I also asked "which PC" and the caller could not say.  I haven't tried working with them to find out what they are trying to accomplish but don't think they have my best interest in mind.  The last caller said his name was Brett Taylor; yeah, right.  Like the others have said, just hang up.

Received same type of call today from same number.  This is the third time they have called in one month.  Definitely a scam.  Did same procedure wanting access.  Said it was a windows computer that is sending the flags.  Interesting that he could not tell "which" computer was sending flags.  They are very persistent.  No problem.  I never grant access to anyone.  So I just hang up on them.  I would recommend to anyone.... never let anyone have access to your computer !!!!!!  When you get this type of call, just hang up.  It is very easy.  That way you are safe, and your computer is safe.

just got a call from a man saying his name was Peter Franco, with same phone # who wanted access to my computer to clean up the bugs.  he somehow knew I had a PC , said he was a microsoft 35 technician, and he noticed a lot of error reports on my computer. ( he was right about those things)  he wanted to guide me in the "right direction" looking for bad files.
He sounded like he could have been from india with a foreign accent. I told him not now and asked for his name and phone number saying I will call him back later.  Yes, be careful.

My wife got a similar call from the same number.  She told him to send us an email.  No email was received.

I get a call everyday from phone number 561-401-0188 states I have a virus and flags on my computer with windows. I called Microsoft to report this have a case number.The company he stated was www.itechalert.Microsoft said they are not affiliated with that company. When he called he wanted access to my computer. Be carefull.