car insurance company. a voice record tells you that your insurance is about to expire.

car insurance company. a voice record tells you that your insurance is about to expire.

It started about a month ago, I'd get these calls about three times a day.  The ones about the extended vehical warranty..with the dumb aZZ pre recorded lady staing this is their third and final  attempt to contact us.  I've gone as far as asking them to  take me off the call l;ist....the compter promted me to a message that said my number would be taken off......unfortunetly, when the computer read back the number....it was no where near being close to our company number....even area code for that matter. The second and third time i was hung up on. Now it's just static and a busy signal....Later I have tried to put them on hold.....that does not work anymore. I am up to over 300 calls a day....HELP!!!!!  This has to END!!!!!!!!  I am gonig nuts at work, I just placed our company on the do-not-call list....hopefully it will end this maddness!!!!

Very simple.  Company Name: Metro Marketing, based in Howell, NJ.  Large call center with multiple divisions: National Student Loan Center, Chiropractic Care, Warranty Division, Warranty Warehouse.  They are hired by chiropractors to call people in their practice area, to offer free exams to get you to continue to go to the that particular chiropractor.  They call students who have loans to consolidate their loans.  They call anyone who's auto warranty is about to run out offer updated warranty coverage.  Unfortunately, the people who work there have sometimes no other opportunity to earn more than $7.15 an hour other than working there.  
Handle the problem?  Company president: Ariel Freud, Manalapan, NJ, home number: look it up.  Company vice president: Lawrence Finkelstein, Manalapan, NJ, home number; Look it up.

Thank you for the FCC link. I have filed a broadcast complaint, on behalf of both myself and the information listed on this page.

I received unsolicited two calls from this party on a cell phone, spaced roughly a week apart, regarding insurance renewal. I went so far as to verify with my insurer that this was not the case (online) prior to filing.

I also attempted to call this party after the fact, and received a busy signal (aka, dead telephone).


I agree, based on the evidence, that calls from this number are fraudulent and should be reported.

ditto. I got the "warranty about to expire" recording a couple days ago and hung up. I got another call (see 7199489988 Spanish lottery scam) and found this Web site. Is anyone using this service to actually do anything about these calls?

I receive many calls from this number because they are telling me my warranty on my car is about to expire.  My car is a 1999 BMW and doesn't have a warranty.

Damn "congress!"


So,sick of all these kinds of calls! They should be made to pay "our" ("the people!") phone bills!


PS: Feel free to copy this note...!

To answer the questions about how a criminal call center apparently in Orange Co. CA is pretending to be home phones in other states, and what's needed to nail these crooks.....

In most cases, CID is generated in a telco central office.  

For some businesses, with trunk connected PBX systems, starting around 24 lines and nearly universal for several hundred lines or more, CID is generated (or sometimes left blank) in the business' own phone system, that acts like a mini-central office in this respect.  That's how some telemarketers or other con artists (eg, police benevolent associations, commercial marketers giving trivial payoffs to so-called charities to be partially exempt from DoNotCall) can set calling hardware to leave CID blank, or criminally forge someone else's number (as in this case).  CID in non-fraud cases may also be set to a dummy reference number for out-only WATS, or be set to a real incoming line that misrepresents (but not fraudulently) the calling line to refer callbacks to an incoming line or main operator number of the same company.  

That does not make these fraudulent calls entirely untraceable, but simply more difficult to identify.  Telcos keep network operating logs for 2-15 months of all local and long distance calls in and out from each line.  Those are based on SS7/ANI, the data packets used for call routing and billing purposes, that cannot be forged or left nul as CID can.  

What's required in this case is for several of us, or the owners of forged numbers, or the real insurance businesses with names similar to the scam operator, to get incoming records of calls to us at known times and numbers to be traced against telco operational logs, to identify the source of the actual calls.  

While in theory this is all illegal under FCC regs (can be reported on form 1088G online), what's needed are telco fraud investigations that trace internal technical records, linked to telco fraud complaints against the call center, and linked to local police, state attorney general, and FCC or other fraud criminal complaints, acted on within a time frame before the crooks responsible up and move.  The challenge is to convince telcos on which calls are received, and local law enforcement or state AG fraud offices, that this is a far larger case than just one call to you, but a national interstate operation of large enough scope to be worth pursuing.  It's likely that those behind this are entitled to thousands of counts of 5 figure fines and decades of Federal plus possible state prison time.  

In addition, if the calling phone account(s) can be traced, that customer qualifies to have his entire telephone account and every line and other service disconnected for criminal use.  That takes convincing the source telco's legal department that the customer is doing what it's obviously doing to generate this number of reports here and on similar sites.  

In addition, this activity suggests further state and Federal investigations are invited, as to wire fraud, banking fraud, and insurance fraud.  Is the company behind this selling real insurance policies using criminal tactics (and if so, for what real company, that might act against an affiliate if presented with evidence)?  Is this company taking charge card info and pretending to sell nonexistent insurance policies, an outright fraud, where most "customers" don't discover they've bought fake policies until after the merchant chargeback period from their banks has expired?  (If anyone bought through these crooks, go to your bank ASAP and ask their fraud division to investigate.)  

Besides all of us commenting here, the other victims of this criminal operation are the legitimate owners of numbers forged in CID data (could you imagine the irate calls to your home if your number was used by these crooks, as a girl's in MS has been?), and real businesses selling similar products legally.  

ATT Wireless declines to indepently investigate cases like this, suggesting targets need to file complaints with the FCC, FTC, FBI, or local law enforcement, to in turn follow legal process to have them investigate the actual call source in cases like this.  Major PITA, but what's needed, to shut down these crooks.

I just found out this too

METRO MARKETING related article I found in google

http://www.ripoffreport.com/reports/0/272/RipOff0272796.htm

I just got a call from these guys too.

Dude: If you didn't bother to read the other posts mentioning it, the caller ID information is spoofed.

If I get bugged more I might try to report it to people who could trace the call or whatever.

hey guys it looks like they call all of us at the SAME EXACT TIME cause if you look at our comments we are minutes from each other lol......means we are all curious to know wtf is going on....I say we create a mob and take over the "company."

I also got this call and didnt pick it up lol

How the hell is it possible for someone to call from a working number, but when u call that number back its invalid?

I got this call. Ignored it (let it ring out) and goggled the number as well as check yellow book. Both came up as Rebbecca Knight. Knowing a Rebbecca Knight, I called back and it said, the number you have dial is invalid.

I have been getting similar calls about an expired vehicle warranty for over a month on my business cell phone from 508-534-1282 and 702-720-1489 and 702-520-1311 and just a moment ago from 601-892-3529.  I am averaging two calls a day now from these jerks.  I reported the other numbers to the FCC, so now I'll report this one as well. I also just regeistered my cell phone on the "Do not call" list.  This scam is getting completely out of control.

I was called from 571-261-0103 at 2:03ps 7/16 no one there .........recieved call from 601-892-3529 at 2:45pm 7/16 ... telemarketer recording " a 4 room tv satellite system worth 1200$" and then hangs up 31 seconds in.

Miami also, recently purchased used car.

I recently bought a new car and I am ABSOLUTELY FRUSTRATED because I did get an extended warranty and these people are calling me saying "the warranty needs to be activated".. I waited for someone, asked the name of the company and then they said "Warranty Services".. I asked if that was the name of the company, they said yes and then hung up. I don't know if I do actually need to activate my warranty or if they are just trying to scam me.

This is ridiculous - I'm 1 second away from just moving back to Europe because I'm tired of being hounded by marketing people in this country. It's just not worth it.

Maybe what they do is legal by some loophole or something, but it's just wrong and immoral. What has happened to integrity?

Called me 10 min ago, about the expiration of my car warranty.  Spoke to the rep, asked me the make and model of my vehicule, when he suddenly hung up when I asked where he got my number from.
SCAM!!!!!!  I'm in Miami too...

Yea i see the Rebbeca Name... but i doubt thats the person.. probably using her old number...

Just Curious.. what areas are you in? Im in Miami...

Just called me & I looked it up on google, their name says Rebecca Wright? Idk. They need to stopppppp!

I was conneceted a "manager" and after an attempt to tell him that I do not even have a lisence, he began to accuse me of "lying", and claimed to have photos of me driving a Blue Honda Civic, one of which no one in my family, nuclear or extened, owns. This is definately a scam, and should be stopped.

Looking into filing a formal complaint with every agency I can about them (and with small claims court to get my $500).  They have called my cell phone for months.  I've been keeping a log of the calls, tracking the different numbers used, including those I've ignored, those I've used the automated "remove me from your list" option, and the ones I've talked to someone and requested they remove me from their list.  I think I'm up to 8 numbers or so, and have asked to be removed 3-4 times now.  AND this is all on a cell phone, which they're legally not allowed to call through automated means anyway.

I just got a call from this number, I didnt answer. Half an hour ago someone called me from 571-261-0103. I guess they both are connescted. It happened exactly 30 before the 2nd call

I just reported them for the 4th time to the FTC. They aren't doing anything either. I am getting a lawyer and filing a suit for the 20-30 minutes of my cell time I am having to pay for every couple days becuase of the jack@$$es. It is absurd!If anyonei s successful at getting any further company info please email it to me @ anali_of_sumer@comcast.net. Thansk and good luck to the rest if you all!

calls everyday about renewing my car warranty. some how they have every number in my house hold even my husband number. who are these people?

Yeah, I just got the call. Didn't answer.

This is a national scam they will not stop calling despite several requests to be put on their do not call list. When you ask to speak with a supervisor they will hang up on you or put you on indefinate hold. Start reporting them to the FCC

CALLING EVERYDAY SELLING CAR WARRANTY WORK.   7/15/08  &  7/16/08

Just got a call, I did not pick up because i knew it wasnt anyone i knew.  I'm now used to getting these types of calls all the time. This is just plain stupid, how could this be legal??