602-296-3902
AZ, US
sick of it 2
sick of it 2
2014-04-09 03:02:53
Telemarketer
They keep calling and they told me they don't care about the BBB. So harrassment must be the only way to stop it.
Allison
Allison
2014-02-04 23:27:25
Telemarketer
Ace Air calling to get you to sign up for HVAC tune up
mlou
mlou
2014-01-13 23:59:10
Telemarketer
I called them backed and asked them to please remove me from there calling list
Bait and Switch
Bait and Switch
2013-10-02 03:15:17
Unknown
Received a call from this number and answered it. Being a previous customer, they knew my name. "Mark" stated he was calling to schedule our annual service as per our agreement. I stated this service was done just three weeks ago. Mark stated our record probably was not updated and he would be sure to document this. We received a call the following day from the same number. Answered it again. This time ACE Air was trying to sell us their new service.....Plumbing. We told them we were not interested. Each day after, we are still receiving phone calls from this number. We do not answer them and they just hang up. I will follow up with the owner letting him know of this annoying practice, being that we have spent a great amount of money with this company in the past. Overall, we have been very happy with the company, however, we are not happy with the harassing phone calls we are receiving after our service was complete.
NotSo
NotSo
2013-09-18 01:55:28
Unknown
My numbers have been on the National Do Not Call registry for a long time. Since I moved into your area, you now call regularly. So don't lie about your using the list. What's more, as others have stated, you do call more than once a day. Perhaps your computers are not following your instructions, eh?
Joe B
Joe B
2013-07-29 21:13:47
Telemarketer
Received a call on my cell this morning at 1100 am. I am on the Do Not Call registry but they knew I had just bought a house too so maybe someone in the mortgage process sold my number.

PS: I'm in TX, born & raised & I do business w/ Texans!
Ms Mitchell
Ms Mitchell
2013-07-15 18:36:50
Unknown
I have left messages with my phone number asking to be taken off of your call list. my number is 623 451-1242 I have advised that its a cell phone and that I am on the national do not call registry. I am still recving calls from this number next I will report you!!!!
Grumble
Grumble
2013-03-19 16:41:36
Unknown
Why must these ppl always call, I'm guessing its ace air the same company that came out and told me they couldn't help me and just charged me a trip charge to not fix my condensation pipe, the man just kept saying bro over and over. Pathetic. That was over 2 years ago now. They've never left a vm either and I have no idea how they got my cell number because I gave them my bfs that they call often as well.
Guy trapped under a bus
Guy trapped under a bus
2012-09-24 18:31:53
Telemarketer
I am typing this from my phone.  I was driving my car down the road when my phone rang.  I am on the do not call list and keep my phone handy because I am an suicide prevention counselor and never know when my line will get a call from a desperate person about to end it all.  I answered and told the person who was trying to sell AC services not to call this number but was hung up on.  I got frustrated and took my eyes off the road for a second.  I guess that is when the bus full of special needs children pulled out.  I am currently covered in special needs children blood and body parts waiting for the fire that started in the bus engine to reach me.  The pain is unbearable....I just want it all to end.  I wish there was a number I could call where I could speak to someone to help motivate me and give me the strength to go on but that was my number and my job.  Why did they have to call?  ahhhhh.....
kh
kh
2012-09-11 16:42:37
Unknown
Received a call from this number and called it back but it only rang.
ProfGood
ProfGood
2012-08-16 19:23:19
Unknown
Have received three calls. First time had a long pause, so I hung up. They have called three times in two days
Tofo
Tofo
2012-06-02 20:42:41
Unknown
I am reporting you to Gary Harper 3 on you side if I get one more call. You need to stop!
Dan HATES telemarketers
Dan HATES telemarketers
2012-04-07 18:20:21
Telemarketer
Just got a call that rang twice and then disconnected. I googled the number, 602-296-3902 and found this page.  Thank you for posting the comments. I returned the call and left a voicemail stating that I am not interested in their services and that I found several complaints regarding their company's calling practices online and that I had no need for air conditioner service seeing as I have a brand-new unit and that I have a maintenance contract with the company that installed it. I then went on to state that if I received another call from them, I would be visiting their office in person to discuss the matter face-to-face. I'll update with any developments...
Derwin Skipp
Derwin Skipp
2012-02-18 15:22:43
Unknown
Unintelligible voice mail.
Mike
Mike
2012-01-28 06:40:21
Unknown
It worked.

I received a copy of a letter from Ace Air replying to the letter the AZ BBB sent to them.

Ace Air informed the Better Business Bureau that they immediately moved my telephone number to the "forbidden list" and "rest assured this will never happen again" (Ace calling me).

The AZ Better Business Bureau got into this LIGHTNING FAST and as a result, I expect no more calls from Ace Air.

Moral of the Story: You have to make it crystal clear to these harassing telemarketers / businesses that you're serious about terminating these type calls and that that you create serious problems with "the authorities" if they persist.
Mike
Mike
2012-01-24 00:16:42
Unknown
I handled it this way...

I called and left a voicemail message that I am on the "Do Not Call" list, but have been called since I informed Ace Air of same and that I am taking /have taken the following action.

1. I have lodged a complaint with the Better Business Bureau.

2. If I receive one more call, I will consider these calls "harassment" and as a result I will lodge a complaint with the AZ Attorney General.

3. If I receive a subsequent call, I will escalate this issue to the appropriate federal authority and lodge a complaint with the F.C.C. (since my calls came over a wireless device: my cell phone).

4. If I receive any additional calls from Ace Air (even a call to express apology), I will then direct my lawyers (in my case Roth & Roth, Scottsdale AZ) to look into lodging a civil lawsuit against Ace Air.

I further mentioned that any legal action against Ace Air will stop if Ace Air terminates its repetitive / harassing calls to me... and that this seems to be the wise thing to do.
John
John
2011-12-26 19:33:00
Unknown
They just called my cell. Like I always do when I get a call from a number I don't recognize, I checked this site. Glad I did. Hopefully I'm not going to be re-called excessively, or else I will file with the DNC.
unhappy person
unhappy person
2011-12-21 18:02:13
Unknown
you called my cell phone on
12/15 at 2:51pm & 4:22pm  
12/19 at 12:15 and 1:01  
12/20 at 8:48am & 12:20  
today 12/21 at 8:48am, 10:49am and 10:50am -  that is a lot more than one time every 4 days!!!  I think if people want to talk to you they will call you - stop calling people that don't want to hear from you!
vic
vic
2011-12-20 22:50:46
Telemarketer
asked them to remove my number from their list and still calling. 3 times yesterday and once today. Wanting to do A/C inspection and tune up. Just bought the house and it was done before I moved in. Frustrating as heck.
Kristine Harman
Kristine Harman
2011-08-30 18:20:33
Telemarketer
Called me on my cell while I was at work.  Didn't leave message. Went online to see who was calling.
ACE AIR LOWLIFES
ACE AIR LOWLIFES
2011-08-25 19:03:12
Unknown
296-3902 is Ace Air.

Call their ACTUAL number that they DO ANSWER and give them Hell ! or Take them to Court which is what I am about to do as I repeatedly asked them to remove my Phone # and Not call it.
This time I recorded phone call to 602-457-6330 asking them to Remove it, One more Phone call and I am at Small claims court asking for $ 1000 dollars in Damages !! ( I know a guy that got it too ).

457-6330 is their Front Office Number !!!!
Stephanie
Stephanie
2011-08-22 17:45:03
Telemarketer
They call my cell everyday and never leave a message and my number has been on the Do Not Call List since its inception.  I have called the the number back which puts you into the voicemail of their marketing department which indicates that "if you wish to be removed from the calling list to please leave your phone number as that is the only way they can guarantee it be done".  I have also filed a complaint with the Do Not Call Registry.  Hopefully that stops the incessant phone calls!
janie
janie
2011-08-02 20:22:16
Unknown
EVRY DAY.......c'mon stop already !
reported to the do not call registry....it hasnt stopped them at all
John
John
2011-07-07 19:48:01
Telemarketer
Called me today - Asked to be transfered to their marketing dept. to ask how they got my number, went to voicemail.

fail.
262-424-0689
262-424-0689
2011-06-14 17:19:35
Unknown
Please stop calling me.  I've already asked you this one other time here.  I have cancer and don't need the added stress at this moment.
treetop
treetop
2011-06-06 20:52:08
Unknown
They constantly call my cell so I finally called back and threatend to take legal action if they call me again. Let's see how it goes
Don
Don
2011-06-06 20:52:08
Unknown
With the number of complaints I have been receiving, I had our IT guy check our server. Apparently the server has not been recognizing the latest DNC list we downloaded. We receive an updated list once a month & immediately compare it against our calling list. I was assured the problem has been fixed. If you are on the current DNC list. You will not receive another call from Ace Air.
treetop
treetop
2011-06-06 20:52:08
Unknown
They constantly call my cell so I finally called back and threatend to take legal action if they call me again. Let's see how it goes
billygoat
billygoat
2011-06-06 20:52:08
Unknown
I have 17 missed calls from this number in the last 6 days.  There has to be a way to get these people to stop!
Alex
Alex
2011-06-06 20:52:08
Unknown
I got a call from this number today, here is the info from the SEC of State:

File ID 170248
Description Trade Name
Status Active
Name A.C.E. AIR CONDITIONING EXPERTS
Address 1 4507 NORTH 48TH DRIVE
City PHOENIX
State AZ
ZIP 85031-
Business Type AIRCONDITIONING SERVICE 848-9552
Domestic Begin Date 2/6/1997
State Of Origin AZ

Agent/Owner Information Agent ID Type Fullname Address City State ZIP Phone
238961 Owner STEPHEN C. HERBERT 4507 NORTH 48TH DRIVE  PHOENIX AZ 85031-  

Registration Information Received Amended Assigned Expiration Cancelled Revoked
12/28/2006     2/10/2012    
12/21/2001     2/10/2007    
2/10/1997     2/10/2002    

Correspondence History Description Date Printed Filmed Loc. No. Page No. Pages
Application 2/10/1997 1/3/2001        
Renewal 12/21/2001 12/24/2001 4:59:00 PM       1
Renewal 12/28/2006 1/3/2007 4:19:55 PM       1
1-416-645-2105 1-801-902-2938 1-877-395-3125
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