623-492-6031
AZ, US
Fed Up
Fed Up
2014-01-15 22:59:06
Unknown
No, it's not a valid number. You are either a shill for the scammers or you are dumb as dirt.
Fed Up
Fed Up
2014-01-15 22:58:25
Unknown
No, it's not a valid number. You are clearly a shill for the scammers.
Fed Up
Fed Up
2014-01-15 22:57:23
Unknown
So because their message says they are AMEX, then they must be AMEX? Wow, Jake, could you be dumber? And then people wonder why these scams are so successful.
Fed Up
Fed Up
2014-01-15 22:54:04
Unknown
I confirmed with American Express that this is a SCAM!!
CT
CT
2013-07-05 19:32:28
Unknown
This number has called our office asking for the person who handles our merchant services account.  Instead of a name, a different phone number (6025379012) shows up on caller ID.  This IS AMEX calling on behalf of another customer of theirs (they are not calling us about OUR Amex).  This other customer paid my company using their Amex card.  It was a large bill they were paying and they did it by phone so we did not have a signature.  THAT is why they are calling.

Although why the caller ID doesn't SAY AMEX is beyond me.
JJ
JJ
2013-04-18 21:30:10
Unknown
Called Amex just got a call from this number and Amex said it was NOT theirs. They checked my
Info and said they did NOT call me.
Janeal
Janeal
2013-03-12 20:13:47
Telemarketer
Came up Unknown,  the number in the voice-mail was 800-555-4318  said she was from Serve or Surf from America Express to verify information from an application they received for me  ( I would never apply as I know my credit is terrible and I would never be accepted).  I suspect its a tellamarketer or something but I think they called not only my cell phone but my google voice line.  The timing of the 2 calls was with in minutes of each other.  I have not given my google voice number as a primary number in at least 3 years so it would not be on an application for me either.
Jonathan
Jonathan
2012-11-30 15:19:48
Unknown
it's a legitimate number. AMEX gave me this number, its their "verification" department. Their wait time is freaking long, though
stomper
stomper
2011-11-19 17:39:44
Unknown
email received
888-800-5234

don't forget the scammers are HERE TOO
call the # on back of card

I did, he said it was that time of year and had 6 calls today like this
Small Dose of Logic
Small Dose of Logic
2011-10-29 05:16:16
Debt Collector
Have any of you ever read your posts? If they ask you for information, it's a scam. If they already have your information, it's a scam. If they speak English, it's a scam.

This is American Express collections calling about a past due account. They make mistakes, and might have somehow associated my Centurion card with your phone number; they can correct it. But it's really them - think through it.
Doh
Doh
2011-10-14 22:52:12
Unknown
Dude, good luck! It's probably been stolen 10x over again...They were verifying as much as they could while they had you on the phone. THAT is how IDs are stolen.
Amy
Amy
2011-08-30 01:20:29
Unknown
It is not legit. If you give them any information, I would freeze your credit immediately (with all three major credit reporting agencies). Without thinking, I gave them my social security number to look up my information and I was promptly disconnected after they had my social.  My phone number has now been blocked and they will not receive my calls.

Freeze your credit!!! Don't wait for these jerks to do any harm to your credit report.
AAT
AAT
2011-06-06 20:53:10
Unknown
I'm replying to my own message.  For the most part I think what I said was true. However, I could see how if a scammer could find out who might be late on a payment that they could potentially pose as AMEX if the individual is expecting a call.  THE BEST THING TO DO IS TO TELL THEM YOU WILL CALL BACK AND CALL THE NUMBER ON YOUR CARD.  If it is really a scam, then why do they stop calling when you handle the situation with AMEX? I guess if they know you are late, they can also know when you have paid... spooky.
T.Y
T.Y
2011-06-06 20:53:10
Unknown
I just got a call from this number.  I didn't answer it because I won't answer calls that are unknown to me.  I did google it and found that it is some AMex number according to others here.  Thing is, I don't have AMEX.  Never have.
AAT
AAT
2011-06-06 20:53:10
Unknown
It is really AMEX. Frustrating how shady they are when they call.  The best part is that I called AMEX about it once and they could not find that number. Apparently they have thousands of them. They were calling my parents for a while.  Its amazing, they werent calling the numbers I actually gave them to call.
Don't Be Scammed!
Don't Be Scammed!
2011-06-06 20:53:10
Unknown
This is a SCAM!  Even worse, there are comments being submitted on this web site by the scammer to make you think this is a real American Express phone number!  It's not!  I called Amreican Express customer service, described what this caller said and they confirmed that it wasn't a call from American Express!  So if you do get a call from them, tell them you'll call back through the real American Express Customer Service phone number, which is on you card, on your bill, or on the web.

They use "American Exp" as thier caller ID legally, because that's not the same as "American Express"

Don't be scammed by these people, they are very slick, very persistant.  Block their phone number using *60 - go to the AT&T website for instuctions on how to block incomming calls from unwanted phone numbers.  Also, go to the web and report the number to the Federal Communications Commission .
Don't Be Scammed
Don't Be Scammed
2011-06-06 20:53:10
Unknown
SCAM CALLER!  This caller is a very scophisticated scam!  Even though your caller ID shows AMERICAN EXP, it's NOT AMERICAN EXPRESS, nor are they working for AMERICAN EXPRESS.  They're phishing, trying to get your personal information like account number, social security number, etc.  When they called they said I was overdue on my last payment.  I was immediately suspicious, because I hadn't yet activated my account, never used the card.  I told her this.  I then asked what were the last charges on the account and she rattled off some charges, then she asked for my social security number!   I hung up, then looked up the real AMERICAN EXPRESS customer service phone number on the internet and called them to explain what had just happened.  They confirmed my account hadn't been activated yet and that I had no charges.  They suggested I was being scammed and told me to be sure to never give my personal information over the phone to a incomming call like that.  When in doubt, you should always call the credit card company yourself using the credit card company's official customer service phone number listed on your card and on you bill.
Tigerlily
Tigerlily
2011-06-06 20:53:10
Unknown
I didn't answer the call because I didn't recognize the number.  I'm suprised to hear it has something to do with AMEX because I don't have an AMEX card and never have!
Eric
Eric
2011-06-06 20:53:10
Unknown
Got a call from this #.. asked what it was about and the lady wouldnt answer me unless I gave a social.. then she hung up on me.. called back and a man said it was Amex Credit line.. and needed my social.. I declined to give it to him.. called Amex direct and they said they would never ask for a social, but they asked me for my acct # and since I canceled the card and cut it up Io didnt have it so she asked me for my social.. Declined to give it to her.. I thought they said they dont ask for it... I think It may be Amex, but If you have questions you should just call Amex direct to be safe.
GC
GC
2011-06-06 20:53:10
Unknown
I believe this is a scam to get your Amex card number or SSN. I called the Amex number on my card and Amex rep said they would never ask for a card number. They advised me not to provide ANY personal information to the caller from this number.
A. Nonymous
A. Nonymous
2011-06-06 20:53:10
Unknown
This is a valid American Express number for their security group - message left said there was a fraud alert placed on my account.  I logged into my online AmEx account and there was a fraud alert notice there as well.  Called the 800 number on my card and had it cleared.  Planning a trip to Hawaii and all the hotel / travel reservations threw up a red flag as unusual activity.
Brandon
Brandon
2011-06-06 20:53:10
Unknown
Got a call from this number.  Gentleman spoke clear English.  He knew my name and account balance.  Even though my account is in good standing, he offered to settle it for about 95% of the balance.  My card would be frozen for about two weeks and my credit limit would be reduced.  I said to send it to me in writing.  When the letter arrives, I will verify it through AMEX and likely pay them off.  They must still be in financial trouble and trying to decrease exposure and get rid of less profitable accounts.  My original credit limit on this card was 25K.  Will now be down to 6K

Brandon
Skooty
Skooty
2011-06-06 20:53:10
Unknown
I got a call from this number. The person claimed to be from American Express and that they needed to relay urgent info about my American Express account. I don't have an American Express account. American Express would know that.
623-492-6031
623-492-6031
2011-06-06 20:53:10
Unknown
Seriously? They are asking for information such as where you work, how much you make, where you bank, and what is your social security number.  And you give it to them over the phone?  Heck no.  I don't care what private information of mine they already claim to have.  Not happening over the phone or over the internet. Duh!  I have noticed that I keep getting calls from this number and another number: 336-393-7010.  About a month or two ago I got repeated calls asking for someone I never heard of and the caller claimed to be Discover. I figure either some idiot has applied for credit using my phone number OR my number is on a phishing list. Either way, I don't have any credit cards because I hate paying interest. I work too hard for my money to give a percentage of it to somebody else unless I absolutely have to. The banks can have my mortgage interest, but that's about it!
AB
AB
2011-06-06 20:53:10
Unknown
I received a call from 6234926031 - i did not answer and the recorded message was from an ENGLISH speaking person - very clear. and then a recorded message was played stating it was from AMEX and to call 1-800-555-4318, that there was a time sensitive opportunity.
I called the AMEX number on the back of my card and asked customer service - she checked - and they did NOT call me, and my account is in excellent standing.  She said AMEX would NEVER ask you for you account number - that if anyone ever does ask you for information - do NOT give it to them.  Always call the number on the back of your card - never take phone calls coming in!!!
greg
greg
2011-06-06 20:53:10
Unknown
This was the second phone call I got from a possible AMEX number.  They had the wrong number.  I don't even have an AMEX acct.  Someone has the wrong number on their file.  Sucks for me.
Careful One
Careful One
2011-06-06 20:53:10
Unknown
I have received 4 calls from this number today.  I googled the number and found your helpful comments.  I do not have an AMEX card, and this is clearly phishing!  I will add the number to my blocked list!
Saul Pachman
Saul Pachman
2011-06-06 20:53:10
Unknown
Call identified me by my full name. The message said
"This call is for Saul Pachman. Call back using reference number S0Z-UJV to help expediate this call"

What was odd was that the caller did not identify themselves (female voice)
nor did she give a call back number.
bmae
bmae
2011-06-06 20:53:10
Unknown
I was getting this call repeatedly from AMEX, I contacted them and they verified the number is theirs. If you want to stop the calls then contact Natacha St.Louis, Executive Office She was very helpful and contacted me after I emailed everyone listed here with a complaint. She apologized and sent me a gift card for $50 and stopped the calls, well worth the time of registering a complaint.
Direct Dial: (212)640-2000 Ext: 56843
Toll-Free: (800) 297-6197 Ext: 56843
email natacha.n.stlouis@aexp.com,
also helps to contact
Christa Burkhalter, Corporate Affairs and Communications(623)492-7474 / (623)492-7411(fax) email christa.k.burkhalter@aexp.com
Marina Hoffmann Norville, Public Affairs and Communications (212)640-2832 / (212)640-9238(fax) email marina.h.norville@aexp.com
Judy Tenzer, Department of  Corporate Social Responsibility (212)640-0555 / (212)640-9238(fax) email judy.g.tenzer@aexp.com
ML
ML
2011-06-06 20:53:10
Unknown
I received several phone call from this number too; my phone numnber is un-listed too. I am not sure what is going on. I have my phone number in the do not call list too.
1-843-491-5824 1-800-656-3176 1-714-551-6873
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