I was just called by this outfit, except caller ID showed a number that reverse calling showed to be an insurance agency.  So they may have been able to use the number as a screen.  The guy who called, an Indian with a very heavy accent, was difficult to understand.  Said his name was Mike Williams, and he gave me a call-back number that was different than the caller ID....646-843-6254.  I looked THAT number up on reverse calling and saw these other messages.  Thanks, everybody!

Someone from this number called me today and identified themselves as from Microsoft Tech.  They said they were getting messages on the Microsoft server that my computer was being hijacked (or something to that effect) and that they would walk me through a resolution of the problem.  I asked them to give me some verification that they were from Microsoft.  He gave me this phone number and then said he could quote my Microsoft license number (CLS ID).  I typed CMD into the search box.  Then assoc at the command prompt.  A long string of text followed and he told me to look at the line third from the bottom.  I made him read what he had on record.  The number he read matched the number on my computer.  Then he wanted me to type in Eventvwr at the prompt.  That's when I stopped him and said, "Before we go any further, I will need to call Microsoft headquarters in Seattle to verify the number you gave me, your identity, and the purpose for your call."  He said, "Alright, thank you very much Ma'am" and hung up.  I tried to contact Microsoft support but it was taking tooooo much time.  I googled the number instead and found this web page.  I think they were telemarketers.  I just hope that confirming the CLSID wasn't a mistake.  

Just got the same call referred to here. He gave me this number and said his manager would answer. He said his manager would explain everything and to ask for him. Jake Miller.

These people called my elderly parents and convinced my mom that for 199.99 he would  give total computer support and clean up the the problems on her computer.   Called back 5 days later and told her that someone was trying to hack into her computer and for another 199.99 for a year he would take care of it.   She said she wouldn't do anything until she talked to me.  So he said he had to shut down her computer!  I had her unplug it and when I get there in a couple days I will try to get it straightened out.  The guys name was  Shane Watson.  Heavy accent, fake name I am sure.  Really get steamed by people who prey on the elderly!!

Received a call from 646-843-6254 said he was from Advance PC Care and his name was "Peter"
Said my computer was reported by my server as having many problems and wanted me to go to the run and type in an access code to allow him to check and repair my unit.
Told him I did not have time to work with him and hung up'

Have received several more calls that I have not answered.

2 Oct 2012

Got a call from that number and my report is similar to the other posts below.  The Microsoft rep "Jane Martin" knew the registry number of my computer.  I didn't accept the offer because it sounded phony.  I then had to spend the next hour deleting entries on "regedit" to eliminate all entries for "multimi" and "ammyy" that I had permitted to be installed on my computer.  

This morning I called that number and talked to a man claiming to be Jane Martin.  It wasn't the same person I spoke with last night.  Anyway, I told them that I declined their kind offer to clean up my computer.

Received call from a Kurt Williams who spoke with a foreign accent.  He said he was receiving warning messages and error reports from my computer and was calling about my windows operating system and used the term CLSID.  The phone number he provided for a return call was 606-843-6357.

I got the same call at 9 pm from "Roger Williams".  Very heavy accent - hard to understand.  I kept asking him what he was selling and he said there was no charge unless I needed to purchase new virus protection.  He said the same thing about having the license on my computer, he was with Microsoft Tech Support and gave me a 32 digit license number.  I have been trying to find out what my license number actually is...was this totally made up or what.

I knew it had to be a scam so I told him I would call him back.   I was thinking it was a call made from India so I would not call back anyway.  I googled the phone number and saw all of these posts so I'm glad I didn't let him on my machine.

Thanks everyone for sharing.

I got the same call and got this same phone number to call.  My license number is not linked to my phone number so I didn't agree to anything.  Told her, Alena Wilson, with a foriegn accent, that I would have my tech guy look into it.
Beware of cold calls.

Got the call on 8/6/12.  Same mo as above.  Call came in from Kirkland, WA.  Caller kept saying he was from Windows and they have been receiving error messages from my computer.  Didn't believe the guy so I said I'm not going to my computer right now, give me a number to call you back and he gave me 646-843-6254 but he had to check that number several times.  Thought it sounded like a scam so I'm glad I checked it out.  Thanks for having this post.  If I get the call again I think I'll try to play with his mind like some of you folks did.  Thanks for the tips.

They told me my Windows was corrupted and walked me through all these procedures. Of course the outcome was a catastrophic. However, they could fix it if I purchased some sort of security they provide. When I said that I'd never heard of it and couldn't afford it they hung up on me.

I received a call from this number at 9:00 p.m. this evening  stating they were with Windows Service Center and proved it by showing me on the computer that they had my id number, etc.  I kept questioning this person and was assured they were a service center, and not selling anything and were alerting me of issues with malicious and junk e-mails.  They were only notifying me and would show me how to fix it.  The man had a foreign accent and did go on my computer remotely and "proved" that I needed the $139.99 software security updated as mine as expired.  It is all very real as they scan the computer and it does show a screen with red letters that tell you of this high risk.  I was on the phone for 45 minutes with him and did not accept the offer.  I said that I would need to research this and got the number to call them back tomorrow.  As the others, it is "Roger Williams".  It is definitely a scam and I ran my AVG virus on the whole computer as soon as I read these other reports and all seems ok now.  But, be warned, do not take this call.  In checking my caller id, the call came in from Beaverton, OR and the incoming number is 971-217-9514.  When I researched that number, it is a cell phone from New York.  It is very scary that they have so much information on your computer.

Aloha
I received a call at 9:00pm on June 20 from an older female who had a slight accent, but not sure what nationality. She stated calling for Microsoft windows operating technical support and needing confirmation on my license id #. I stated I was not sure if she was a scam and to give me her name and number and I would call her back. Name given was Nancy Wilson and the number was (646) 843-6254. I requested the license # she was showing for the error reports and she gave me a very log sequence.
Luckily, I have smart friends I can rely on and I did not call her back.
It is interesting that my caller was an older woman.

I have had this person call on many occasions and told him to stop calling.  He never listens.  He will put up an argument and be demanding with you.  Each call came in at 830 - 900Pm.  Roger Williams is his name (maybe fake).  His accent is hard to communicate with.  No professional business ethics (especially for Microsoft).  Told me he had my license number to my computer too.  Did not feel safe about giving out info. On mythe computer.  He was demanding.  Beware.

They claim to be "Windows" but are careful to say they are not Microsoft. They have a site: <https://www.advancepccare.com/contact_us.php>.  They also have a 213 (LA) number.

If you go to your computer and let them walk you to where they want you to go, they will do very bad things to you. Unlike with most people who want to do bad things with you, this won't even feel good in the short term and a shower won't help.

So this guy called, and i knew he was scamming, so i just trolled him super hardcore. We asked if it was the dell computer or the vaio (neither of which we have) he said it was a dell. I said i love Adele, and asked if he liked her music. Then continued trolling.... eventually it ended in "do you have hairy pubes"? then he hung up, lol

picked up, and no answer. Has any one or this Website ever found out who they are?

Scam!  Dont believe the hype!!! Got tbe call tonight.  Another reminder not to be naeve in this world or youll get taken to the cleaners!!!

In a nutshell, got a call from UNKNOWN CALLER at 9pm.  Answered to tell whoever it was to take me off their list and not call so late.  

Same situation.  Said he was calling from Windows about error messages.  I questioned everything and argued everything and kept trying to make him prove who he was for real.  

Long story but basically he told me "trust me" and "I am a Microsoft Certified Technician with a Master's Degree" and to log in and "I will prove myself".  

When I insisted on getting a number to return the call because it was an inappropriate hour and that I didn't believe who he was and needed to get back to them when I was ready, he couldn't give me a number and refused.  Finally he gave me this number you posted (the 646 number).  

But after that he was obviously mad that I wasn't falling for it and questioned everything he said so he proceeded to insult me.  Told me that I was "uncultured", "rude", that he has a higher education that I do and ever will have.  

I got so mad that I called him a FA and hung up.  Be warned!!!!  He called me back and left me a threatening voicemail.  So I am filing reports with any authority I can because if they find them and can take them down then the more ammunition they have the better.

OMG I just received this unknown call from one lady saying that my computer was in trouble and it has a lot of warning and error in it. Thank you to these people or website that I am right about them. What a scamer!!!!

I had the same phone call this evening. I told the person I would investigate his information and he told me the same thing about knowing my license number. Since I'm not sure what my license number is, that wouldn't have been helpful. I just knew i was not letting anyone who called me into my computer. He then told me that my computer was 95% corrupted. With that much corruption I'm sure there would have been some problem that I noticed. In any case I told him several times I was not letting him into my computer.

THIS IS A SCAM. Read about the your-PC-is-infected scam here http://news.softpedia.com/news/Cold-Call-Tech ... on-150170.shtml They lie about your PC sending out malware, error messages, etc., and say your PC is about to crash to frighten you into giving them remote control of your PC to fix the nonexistent problem (don't let them!). If they ask you to open the systems tab in eventvwr.msc to see all the errors, these harmless errors are *normal* for any Windows PC (mine has several and it runs just fine). Don't let them take control of your PC because they can download *real* malware, possibly a malware suite, that can spam, steal bank logins and personal info, etc. If they've remoted into your PC, the safest fix is to re-format your drive and re-install your OS assuming you have clean backups of your data. You can try scanning with various antivirus software but scanning may not find all the malware. If you don't know how, get help from friends or pay a local shop to do it. THIS IS A SCAM.

Same thing, just got a call from an Indian lady trying to convince me to run a program. I build my computer myself and acted like I knew nothing. TOTAL SCAM.

Got a call tonight (Sunday) at 8:30 pm.  Wasn't going to answer as it showed up as an unknown number.  Call had a heavy Middle Eastern accent and said he was with Microsoft Windows support and that there were errors on my computer.  I questioned why he would call me and said he could prove he was legit because he knew my computer license  number.  He was wanting me to enter letters into my "command" box.  I felt very uncomfortable so asked for his number to call him back.  He gave me a number and said I was to ask for him, Curt Williams (???).  Don't think I will be returning the call after reading some of these comments.

I got a call from this number, they said they were Microsoft technical support and they wanted to do a scan on my PC because it wasn't running correctly. They walked me through the RUN program and had me download ammyy admin v3.0 - Free to scan  my PC, then told me I needed to buy a licensed version of AVG for $139,99 1 yr. or $239.99 2yr all the way to a 4 yr. and lifetime version for $539.99. I got their number and said I will call when my wife is home and we had talked. Then I called AVG and they told me it was a SCAM as AVG protects just as they (AVG) say it does and I can purchase a licensed version from AVG for $50.99 on special right now

This caller said he worked for windows technical support in florida and I could verify this because he knew my computer license number.  He said my computer had been infected and needed cleaning up. I didn't believe him so ended the call.