keep getting calls from  this company calling themselves  " ifix web solutions" from Microsoft . . . advising me that I have dangerous " infections " in my computer that they will help me fix . . .  it's happened several times in last few months . . . today I decided to play dumb and see what they could "fix' for me  - they asked me to sign into my computer and which keys to press for access to the "fix" -which -  i , of course , wouldn't do . . .   I hung up several times -  and they kept calling me back  . . . he spoke w/ heavy indian accent I believe - this concerns me because I'm sure these idiots are calling less computer-savvy people than me ( not that I'm a rocket scientist . . . )  who ~do~ fall for this scam   . . .
is there any official fon nbr to call to report these people ?  
oh and the fon nbr ~this time~  is  215 - 249 - 6100   from Perkasie, PA -  altho when asked he said he was calling from Texas . . .  and I've recd calls in past from WA and OR state  

i posted that article above cuz i found it right after i left the first comment i left and thought it would shed some light for someone possibly...  ;)

Virus phone scam being run from call centres in India
Britons targeted by cold callers pretending to be from Microsoft phoning to fix a fake computer problem

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   Charles Arthur    
   The Guardian, Sunday 18 July 2010 15.48 EDT    
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Hand holding telephone receiver
Beware cold callers ? especially those claiming your computer has a virus. Photograph: Corbis

The scam always starts the same way: the phone rings at someone's home, and the caller ? usually with an Indian accent ? asks for the householder, quoting their name and address before saying "I'm calling for Microsoft. We've had a report from your internet service provider of serious virus problems from your computer."

Dire forecasts are made that if the problem is not solved, the computer will become unusable.

The puzzled owner is then directed to their computer, and asked to open a program called "Windows Event Viewer". Its contents are, to the average user, worrying: they look like a long list of errors, some labelled "critical". "Yes, that's it," says the caller. "Now let me guide you through the steps to fixing it."

The computer owner is directed to a website and told to download a program that hands over remote control of the computer, and the caller "installs" various "fixes" for the problem. And then it's time to pay a fee: £185 for a "subscription" to the "preventative service".

The only catch: there was never anything wrong with the computer, the caller is not working for Microsoft or the internet service provider, and the owner has given a complete stranger access to every piece of data on their machine.

An investigation by the Guardian has established that this scam, which has been going on quietly since 2008 but has abruptly grown in scale this year, is being run from call centres based in Kolkata, by teams believed to have access to sales databases from computer and software companies.

Matt, a Londoner who has recently set up his own company, had just arrived home at 7pm when the phone rang and someone with an Indian accent asked for him by name, quoting his address. "It's Windows tech support here," said the caller. "We have reason to believe that there's a problem with your computer. There have been downloads of malware and spyware, and they're slowing down your computer."

He went along with the caller's demands to log into a website and enter a six-digit code into his computer. "I thought it was a new service from [Microsoft] Windows," he said. "I could see them moving the cursor about. It took about half an hour."

The caller could not have obtained Matt's name via HP or PC World, where he bought the machine, because he gave his business address, not his home address, during the purchase.

This suggests that the caller was using the phonebook to find names. Patrick McCarthy, who lives in Dublin, received a call from one of the companies ? but they addressed him by the name of the apartment block where he lives instead of his own name, a longstanding error in the Irish phone book.

Often, the victims are inexperienced or elderly, convinced by the apparent authority of the callers and the worrying contents of the Event Viewer. In fact, such "errors" are not indicative of any problems.

Investigators who have spoken to the Guardian on condition of anonymity say that one man, based in the city of Kota in Rajasthan, is behind the centres running the scams.

He has provided fake documentation to a number of payment companies including PayPal and Alertpay, a Montreal-based online payment company, to set up accounts which route money to a bank account in Kota with Axis Bank.

Though people on dozens of web forums have recorded their experiences with the scammers, police and trading standards officers in the UK are powerless to stop them.

UK telephone numbers for contacting the company on the sites are not "geographical" ? tied to a location ? but instead allocated to voice-over-internet providers.

That means that the calls connect internationally, but cost the scammers almost nothing when anyone calls them.

In the same way, it costs them virtually nothing to make the calls because the international part of the call goes via the internet.

If the payment has been made on a debit card ? as many are ? there is no hope of reversing the payment. A number of payment organisations used by the scammers have shut down their accounts. PayPal, the eBay-owned credit transfer company, and AlertPay have both taken rapid action against scam sites which used them.

In March, site hosting company Hostgator shut down one of the longest-running sites used for the alleged scam, F1Compstepuk.com, after complaints.

After confirming with Microsoft that the site was not acting for it, Hostgator immediately shut it down. Josh Loe, Hostgator's co-founder, said that following the initial complaint, "we asked for more information regarding this to confirm. We received a message from a Microsoft representative via this particular person who contacted us first about this. At that time it was enough evidence to close the site and it was done so the same day."

But one investigator who has been tracking the growth of the scam says the challenge is that new sites offering the same fake "service" keep popping up "like mushrooms".

At first the scammers tried desperately to maintain the reputation of their sites, by flooding any forum which garnered enough criticism of their activities with postings claiming that the site helped fix their machine.

But the poor spelling and grammar of the replies ? allied to internet addresses which show that the commenters are based in India ? contrasted sharply with that of people in the UK, US and Australia complaining about the attempted scam.

Now they have shifted to creating multiple sites from templates, using stock phrases and photos. However, investigators are sure that the same man ? and central operation ? is behind all of the schemes. "I don't think that this could really have spread that far. Even if they can see that some of their friends are making money from this, the calls are too similar every time," said one. "It's got to be the same organisation each time."

Microsoft denies any connection with the companies that call people up offering these services.

When contacted about the scams, Microsoft said it was "currently investigating a series of instances in which the business practices of an organisation within the Microsoft Partner Network [that] have given rise to significant concerns from a number of sources. We take matters such as these extremely seriously and will take any action that is appropriate once our investigation is complete."

Three weeks after being contacted by the Guardian, it issued another statement: "We confirm that we have taken action to terminate our relationship with certain partners who are clearly misrepresenting their relationship with us and using our company name in order to facilitate their telephone scam operations."

However, this week, two sites alleged to be involved were still listed as "Microsoft Gold Certified Partners", which Microsoft says means that they must have "demonstrated expertise" and "must employ a minimum number of Microsoft Certified Professionals".

The company has noticed the problem. "Microsoft does not make unsolicited phone calls to help you fix your computer," it says on its website.

"If you receive an unsolicited call from someone claiming to be from Microsoft Tech Support, hang up. We do not make these kinds of calls."

just got a call from that same dumb b!7ch with the accent, who then handed it to the "manager" guy with the different accent,both saying the same scam theyve tryed with everyone here....theres GOT to be a good way to get them back good for trying that crap!

They call almost every evening. Any time I answer the phone goes dead like they hung up or their multi-dialing switchboard is dialing people faster than they can keep up.  Tonight I did get a women, who I could hardly hear, who said "I am calling about a probwem weeth Weendows, I hope yeer near yeer computer". I immediately said "don't call back" and hung up.  They sound like they are Asian Indian. Scammers make me vomit and I hope they get what's coming to them.

Repeated phone calls through out the day, never leaves message, when answered I asked them to please stop calling my number, the male caller replied "Please F*ck off", not the reply I was expecting.

Multiple calls over multiple days, they don't leave messages.

He claimed windows support in N.C.; they were getting error message form my computer. Told him why would windows get an error from my Mac? Then I asked for his visa card to cover the $10,000. fine for dialing a do not call number; was polite enough to say good bye before hanging up.

Calling on behalf od Microsoft to let me know that Microsoft has been recieving error messages from my computer and they wanted to direct me to a site where I could log in and figure out what was wrong.

YEP!  got yet another call telling me I have a problem with my computer.....  LAID HIM OUT!  too bad this doesn't work but it sure made me feel good!

do not call our number

Indian man claiming I have a virus on my PC. I tell they I don't own a computer---and laugh
He asks if this is Susan.  No! But take me off your list anyway.  
I think I would know if I had a virus.   Everything is running smooth and I have a firewall and virus software on a NEW computer. What an idiot
What will they come up with next?

Just got a call from this number.  Let the machine get it, as I never answer any calls that just identify as "OUT OF AREA".

Only message left was a femaie voice saying "Goodbye"

Creepy as hell.

FILTHY SCUM.

Just got a call from Window Technical Services claiming my computer has a problem and banking information has been hacked.  I asked what is my computer name and he said "windows".  I told him everybody has windows. If my computer has a problem you would need to identify the name of the system that's having problem first.   His name was Jack with an Indian accent.

I'm from Quebec and I receive a call from this number 678-251-4584. I see they call all around the world...

Received 4 unanswered calls today..

I've been called twice this week from men with an Indian accent telling me there is a problem with my computer but only once with this number.  The other was a different number but also a Georgia area code.  These people are like "whack a mole"! One can't report them since they constantly change numbers!  I just laugh and hang up.  

Caller stated that my windows operating system is putting out malicious feedback... I stopped him right there and said I don't run windows, he asked what I run, I said an android. He said sorry ma'am I must have the wrong number and hung up. I had the feeling that he was bogus so I did this reverse lookup and glad I did. Thank you all for taking the time to post your experience with this number.

they keep calling 5 or 6 times a day and hanging up and when I call back they say I have a $100. gift voucher to press 1 to redeem.

Keeps calling and does not leave a message,  I call back and a recording says I won 100.00 walmart or target cash voucher. All they wanted was my info. SCAM.

These people call back to back, I have gone from nice and courteous to a straight up b****! And they keep calling. Can anyone do something about this!?

Folks, why are you answering these calls which are from numbers that you aren't familiar with?  How do you know that these are scam calls and then complain about them?  Let them go to voicemail;then screen them--if they leave a message, you can decide what to do ON YOUR TIME instead of the scammers taking up your time ON THEIR TERMS!
C'mon people! These people don't care about the Do Not Call list because they are doing something ILLEGAL!  The DNC list does work for those who abide it or the calls would be almost 24/7.

These calls can stop making an inconvenient dent on your lives IF YOU DON'T ANSWER!!
WHY DO YOU ANSWER?

Call saying they are from Windows and my computer is being hacked.  Asked for me to log on so they can "help me" defend my computer.  It's a Scam!

Some guy with an Indian accent just called and said he is calling about my Windows computer.  I asked him, "What makes you think I have a Windows computer?"  He stuttered and then told me he must have the wrong number.

the same message I got when I answered, that he was from windows and my computer was wanting him to call me and he could hardly speak english, when I said I don't have a computer he started to argue with me, it is none of his business and I hung up. this happens every month at the beginning of the month like on a rotating call list. enough is enough.

I received a call from this nuckle head claiming to be Mark from windows.(.Saying all he told most of you, ) I confronted him and said "YES MARK! You were with AOL when you called me in Nov. 2013...since they were not me internet provider...you then claim you can assist me regardless.....I YELLED.. YOU FRAUDULENT A@#HOLE.HE HUNG UP. All this to say, The number is also suspect because WHEN YOU CALL THE PHONE NUMBER BACK, IT SAYS THE NUMBER YOU HAVE DIALED IS NOT IN SERVICE, AND IT IS THE SAME NUMBER HE USED IN NOVEMBER CLAIMIMG TO BE WITH AOL. BECAREFUL ...THIS IS A FRAUD CALL. I almost forgot to add : I was told in November for 350.00 he could clean out the virus/malware...LIAR.

I got the same call from "microsoft".   I know it's a scam, so I told them I didn't have a computer.  How can these people be stopped?  The phone company should be able to refuse service.

This is the second time this number has called.  this time they didn't respond when I answered.  Last time they called, they claim to be repair person for windows computers.  They claimed my computer was sending error messages.  When I inquired what operating system I was using, they gave me the wrong info. I said, "Wrong and good bye" then hung up.

got calls from this number a couple of times on two phones. one phone was mine the other was my mothers.  not even in the same house hold. my parents just got new computers at thanksgiving. some how my fathers got linked to me. they called my mothers phone again to night asking for my father (same name) but from a deferent number it was 212-789-4566. it was the same voice and ploy as with the other number. with four kids doing different stuff with computers my parents know not to do anything that someone on a phones tell them to do.

they call and say they're from microsoft and if we dont log in then, they will need to terminate our computer! dont fall for it and report them to donotcalllist