701-264-5001
ND, US
KarnDog
KarnDog
2013-02-13 22:43:28
Telemarketer
I have been receiving calls from these 'card services' telemarketers for over a year now. I have been blocking each number they have called with (over 35 at this point). And I have been filing complaints with the FTC Do Not Call Registry and the FCC complaint site, to no avail. I do suggest you all do the same, and do not talk to them or call them back.

But to really get some attention, I created a petition on the White House We The People site. Please go there and sign it, we have to get the word out any way we can:

http://wh.gov/pJ8s
Jim M
Jim M
2012-11-27 20:12:28
Unknown
I've made their number as "Ignore" but they keep changing numbers...I have 12 ignore contacts now.
Jim M
Jim M
2012-11-27 20:10:07
Unknown
I've tried to stop them and anytime you get anywhere near the word "take me o..." they hang up. I even tried going through the whole process of getting to someone that was trying to get me to spend $2,000 to reduce my credit card bill.  As soon as I said anything about removing me from list they too hung up.
ND Attorney General
ND Attorney General
2012-11-26 15:35:57
Unknown
You may be interested in reading a news release this office issued in May 2010, warning about scam telephone calls using spoofed North Dakota (701 area code) telephone numbers, at http://www.ag.nd.gov/NewsReleases/2010/05-25-10A.pdf. Since then, we have received reports from across the country of other scams using spoofed ND phone numbers. Unfortunately, scam artists ignore state and federal laws, which is why the Do Not Call registry is not preventing these calls.

We cannot take complaints about these calls. Complaints about spoofed calls must be filed with the federal FCC at www.fcc.gov. You will need to contact your own state's attorney general to complain about calls made by PTCG. Under federal law, the ND Attorney General's office can only address Do Not Call complaints made TO (701) area code phone numbers.
ND Attorney General
ND Attorney General
2012-11-26 15:27:11
Unknown
You may be interested in reading a news release this office issued in May 2010, warning about scam telephone calls using spoofed North Dakota (701 area code) telephone numbers, at http://www.ag.nd.gov/NewsReleases/2010/05-25-10A.pdf. Since then, we have received reports from across the country of other scams using spoofed ND phone numbers. Unfortunately, scam artists ignore state and federal laws, which is why the Do Not Call registry is not preventing these calls.
Anoonymouse
Anoonymouse
2012-08-30 12:51:32
Telemarketer
How it works:
http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services/
http://onthespotblog.com/tag/cardholder-services/

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The calls are being made from outside the US however most of the call centers (where you actually talk to someone after pressing 1) are in the US and the companies making the money from the scam are owned by people in the US. They will charge thousands of dollars on your credit card without performing any services.

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC. Keep complaining to the FTC and FCC, and start bugging our politicians to pass laws to make it punishable in criminal court instead of handing out fines that they don't pay. Another course of action is to contact phone companies to find out why they won't block spoofed numbers. With today's technology that should be an easy thing to do, unless they are somehow profiting from the use of their systems.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

For anyone thinking of using Special Information Tones (or as they're called in the industry SIT tones) to fake a non working phone number, they won't work. Since around 2001-2002, the costs of "digital" business lines have dropped dramatically, along with Voice over IP (Internet) telephone service. Neither of these use the SIT tones as the call information is carried separate from the audio.
This separate call information tells the calling party digitally if the call was answered, busy, voice mail, forwarded, rejected, etc. This renders SIT tones useless. Also the "TeleZapper" products that used to be on the market used this method as well, and were rendered ineffective for the same reasons.
It is also through this separate call information message that the spoofed caller ID information is transmitted.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls/  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf

Check here first to see if it is one of their phone numbers:
http://telemarketerspam.wordpress.com
Pacific Telecom Communications Group
Follow JD's recommendations in the blog and stop them at the source.

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).These businesses have ripped people off for millions of dollars, yet have paid only a couple of thousand dollars in fines. The only way to stop them is to throw them in prison for a few years to make this criminal activity less attractive.

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... arketing-firms/
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls

Proof that current laws mean nothing to these scum suckers, these same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved. Since they are operating across borders it should become a federal felony and should be handled by the FBI under the RICO Act.
kb
kb
2012-08-29 22:26:37
Telemarketer
they call me EVERY DAY!!! one time i pressed 1 and talked to a live person....told them to stop calling, they told me "we didnt call you, you called us"...i wish it would STOP!!!!
Jerry Quintana
Jerry Quintana
2012-08-28 22:07:35
Unknown
they keep calling i don't know whom they are trying to reach i don't know who they are they hang up when you answer please investigate and have them remove my contact number from their call list.
35209
35209
2012-08-28 15:17:24
Telemarketer
These yahoos keep calling - Robo message says Account Services. When they answer they say they are Card Services - Just just keep on lying about who they are and what they think they can "help"  you with.
Yep the same credit card scam to lower your interest rate.  Dialing the # back - it is a disconnected #.

SCAM Alert
Maddy
Maddy
2012-08-27 21:30:38
Unknown
I think these people have the do not call list and use these numbers as they are sure they are good numbers.  I get way more of these calls on my registered phones than my friends who are not on the list!
Maverick
Maverick
2012-08-27 20:49:00
Telemarketer
I have received several calls from "Card Services" to lower my credit card rate. After pressing option 1 to speak to live person, I kindly asked how I could get my number removed from their calling list. IMMEDIATELY, that person hung up. The CallerID shows as "PROCESSING".
Annoyed
Annoyed
2012-08-27 20:35:53
Telemarketer
Debt collectors probably. I called back...non-working number.
fedup
fedup
2012-08-27 20:29:47
Unknown
The problem with blocking the number is that it keeps changing! Every time I get the same call, the number is different. AT&T allows me to block 20-30 numbers and I had just about used them up when I realized it was not worth my time. Also, using the Press 1 to opt out doesn't do anything either. I've done that several times with no change to the harassing calls. I don't know who these people are, but they are the WORST sales people and/or company to work with in the history of life itself!
The Old Wolf
The Old Wolf
2012-08-27 19:52:57
Telemarketer
The credit card scammers are as busy as ever. I just got another call telling me that I could reduce my interest rates (robocall), and the company rep hung up when I asked for their company name and address. He did provide Options Marketing Group in Casselberry, FL - but the company doesn't have much of a good rep itself. It's a bit disturbing how many evil people are out there trying to get your money. http://www.ripoffreport.com/options-marketing-gr/telemarketing-companies/casselberry-florida-D7E21.htm
Sedona
Sedona
2012-08-22 02:10:08
Unknown
well you came out of it good that same number called me and I was getting sick of those ppl calling so like you I said, yes I have 3 cards which I really don't have any, which I have told them in the past, then he said what's your interest rate I said 21% he then asked What's your card number I said I DON'T HAVE ANY CARDS. well he called me ever nasty name in the book. these are nothing but PHISHING SCAMMERS, I pitty the fools that give these jerks (putting it mildly) any info, they don't go by the laws the best thing to do is write down there phone # and call the FTC @ 877-382-4357 and give them the #/#'s
Sedona
Sedona
2012-08-22 02:00:11
Unknown
I've gotten many calls like this from "accout services" it's all a PHISHING SCAMMERS, I spoke with the FTC and he said there are many callers like that so I gave him the numbers that showed up on my caller ID  Don't know how to get rid of them. guess everyone should call FTC 877-382-4357. If we all take note of the numbers and keep calling the FTC to complain maybe, just maybe something will be done. But these are not telemarketers, I used to be one and when we called someone and they said "take my number off your list." We did it's the law. but these crooks don't play by the law, in fact one of them called me every name in the book I mean really bad name. So don't call these ppl telemarketers they are PHISHING SCAMMERS.OUT TO GET YOUR CREDIT CARD INFO. THEY DO NOT GO BY ANY LAWS.
Ms Monroe
Ms Monroe
2012-08-20 19:36:14
Unknown
I believe these calls are phishing to get credit card information and I don't trust them. I have tried to file a complaint with the FCC but it does nothing to stop the calls. I stopped answering these phone calls as opting out of their call list just validates mine is a real number and continues to call every week or two with a new number. So annoying and I wish it would stop.
JD
JD
2012-08-20 19:14:32
Telemarketer
This telephone number belongs to Pacific Telecom Communications Group.  They are a public utility that provides services to telemarketers, a possible violation of 16 C.F.R. §310.3(b) of the Federal Telemarketing Sales Rule.

For more information about the people behind this unsolicited call, go here:  http://telemarketerspam.wordpress.com


If you want to stop these unsolicited telemarketing calls, PLEASE send a complaint to North Dakota State regulators about these illegal calls from Pacific Telecom's phone numbers:
Be sure to list your unsolicited telephone call from Pacific Telecom Communications Group?s network as the subject of your complaint.

North Dakota Attorney General Online Complaints:  http://www.ag.nd.gov/ConsumerProtection/ConsumerProtection/ConsumerComplaint

North Dakota Public Service Commission: Informal Complaints filed by calling 701-328-2400, formal complaints can be submitted in writing by emailing ndpsc@nd.gov


Next, contact info for Pacific Telecom Communications Group's legal representative, F Antone Accuardi, and ask to be removed from their call list:
Interlaw@justice.com
legal@pacifictelecommunications.com
Cell:   971-404-4185

Pacific Telecom Communications Group
12228 Venice Blvd. Suite 559
Los Angeles, CA  90066
nathaN
nathaN
2012-08-20 18:48:50
Telemarketer
They want to lower my interest rate on my card. They identify themselves as Card Services, and it's a recording. They tell me my account is in good shape, and I can lower my rates by pressing 1 to talk to a rep. Then the rep always hangs up. Probably because I tell them to p****off. They have nothing to do with my bank or my current cards. Total spam, and totally annoying. Do not call registry does nothing.
Linda
Linda
2012-08-20 16:01:31
Unknown
I stopped at least one call by answering "Metro - Fraud Division, how may I help you?"
Wes
Wes
2012-08-17 20:25:29
Unknown
Obnoxious caller. I have registered my number with the DNC registry but it doesn't seem to matter to these people. Really?
hendersonlng
hendersonlng
2012-08-17 20:11:54
Unknown
Please stop calling 310-560-2814. I do not want your calls and will not answer.
Becky Fairchild
Becky Fairchild
2012-08-17 19:38:59
Unknown
I keep getting these calls on my cell phone and do not answer.
Claudia
Claudia
2012-08-17 17:47:07
Unknown
Please stop callin
Richard
Richard
2012-08-17 16:29:09
Unknown
I got fed up with these daily calls which, if I answer the call, no one is there, so I called them back this morning. What did I get? A notice that this number has been disconnected and is no longer in service per the Pacific Telecommunications Group which I understand is being investigated by the FCC. Obvious scam.
Unwanted calls
Unwanted calls
2012-08-17 16:10:39
Telemarketer
I keep getting calls from area code 701 or whatever, they need to stop. They never leave a message and everytime I try to call it back to get off the list they have me on it is magically disconected. so far it is only once a day but, I am going to see if verizon can block it.
BILL
BILL
2012-08-16 20:49:47
Unknown
SHOOT THEM!
BILL
BILL
2012-08-16 20:47:44
Unknown
They should be shot in the head.
BILL
BILL
2012-08-16 20:38:36
Unknown
I'm sure they get yelled and cursed alot. They have cursed me back on occassion. I would love to find their location. But the phones are always cell phones. I would be happy to beat the crap oit of a few of them.
BILL
BILL
2012-08-16 20:33:18
Unknown
Dont answer.
1-855-547-7871 1-786-522-2312 1-641-691-2937
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