they dont hire no one else to collect on they debt but they do sell it.........

multiple calls they dont leave a msg  they called 9 times in 15 mins   any one who is a reputable company is listed and will leave their msg on a voicemail

Bottom feeding agency - Frontier Financial Group (and affiliates) - do not deal with these bottom feeding aggressive pond scum bill collectors.

Collection Office, "North American" in Las Vegas, Nevada
They say its a law office, but they are not! Somebody with the name Tom.

These supposed collection agencies which seem to be multiple in number since they have quite a few phone numbers called and left a message that I was being sued with the statement of a "civil lawsuit" that I should contact them immediately and that I should give them a case number.  I called and called and called each time being treated other than personably, one person called me "nasty", and most of them told me that they did not call my number and would hang up.  I finally started recording the calls and conversations, there was one person who kept asking me for my personal information, to include my social security number, by stating that "well I do not know who you are so I cannot give you any information unless you confirm your social security number" he then proceeded to give 4 numbers to have me confirm that these were my last 4 of my ss.  I did not comply with this, this all seemed a little too weird.  I proceeded to look up this company and so far except for the scripted and totally ridiculous input that I see in most of these complaint sites, most of the input was stating a scamming or illegal process.  I proceeded to call the FTC and filed a complaint, filed a complaint with the local police, am in the process of filing a complaint to the Nevada state attorney general's office.  I also put an alert on my credit report which will cover all credit agencies.  No collection agency will give you a run around and tell you that if you do not give them all your info then they will not disclose the nature of the call, most of them go straight to the point and tell you about your debt and advise you that this is call to attempt to collect a debt, not "this is concerning a civil lawsuit".  I called them again on another occasion and I asked the individual if he knew what a civil lawsuit was and he stated "no I am not an attorney"  so if that is the case then....why are you misrepresenting yourself as representing an attorney's office?????? Robbio and Associates......please give me a break get a real job and stop scamming and being a nuisance to others.....you will do jail time for a very loooooooong time......because it just takes one person to bring your whole pathetic operation down.  And for future reference here are some helpful tips on credit collectors and consumer protection:

FDCPA?
The FDCPA restricts debt collectors from engaging in conduct including the following:

•Contacting a third party who does not owe the debt, such as a relative, neighbor, or your employer. Co-signers to the debt, however, may be contacted by the debt collector;

•Threatening to refer your account to an attorney, harm your credit rating, repossession or garnishment, without actual intention of action on the threat. Please note that a debt collector may warn you of an actual impending intention to refer your case to an attorney or to report your debt to a credit agency. What they cannot do is use a false threat to try to intimidate you into paying;

•Making repeated telephone calls or telephone calls at unreasonable times. The act defines unreasonable times as contat before 8:00 AM or after 9:00 PM, unless you have given the debt collector permission to contact you during those hours;

•Placing telephone calls to an inconvenient place. For example, contacting you at work in violation of a policy by your employer that is known to the debt collector or following a request by you that they not contact you at work;

•When placing a telephone call to you at work, informing your employer of the purpose of the call, unless first asked by the employer;

•Using obscenity, racial slurs or insults;

•Sending letters which appear to have come from a court;

•Seeking collection fees or interest charges not permitted by your contract or by state law;

•Requesting post-dated checks with the intention to prosecute if they bounce;

•Suing in courts far removed from your place of residence;

•Making certain false representations in association with efforts to collect the debt, including the false claim that the person contacting you in relation to the debt is an attorney, falsely claiming to have started a lawsuit, using a false name, or using stationery that is designed to look like an official court or government communication;

•Using false claims to collect information about the debtor, such as pretending to be conducting a survey;

•Threatening you with arrest if you do not pay the debt.

Also call the Nevada Department of Business and Industry....you can make a complaint there

multiple calls.

Some guy name Tom Called me to, very irrate.  Advising he was an attorney

SOME LADY IS CALLING AND LEAVES A MESSAGE THAT SAYS THAT THEY ARE CALLINGA ABOUT YAKIMA COUNTY AND HAS A CLAIM I WAS WONDERING IF ANY OF U GUYS NOW WHAT THAT MEANS
THANKS

I had the same person call me.  Daniel.   Told me I can only pay on the phone thru Frontier (call was from North American)   I told him that I will call back on payday & or I send a check & he got pissed!!  He would only take a post dated check by phone only, today.   I said no way & he said I'll be sued.   I laughed at him & promptly hung up. He also said he was working for lawyers & had sent me a letter.  I had no letter so I know he was trying to rip me off...

This man was looking for my brother but did not want to tell me anything else. I asked to give me a message for him but he began an argument... He told me he was going to call the Sheriff??? What???

Very agressive caller commanding that I run money through illegal means to pay his firm... name "Daniel".

Frontier Financial Group called me about two weeks ago for four days straight.  During the first phone call I was very suspicious because they did NOT tell me they were attempting to collect a debt, and any information obtained will be used for that purpose. Debt collectors have to say that even if you are returning a phone call from them, they ignored my comment about that and said they were from an attorneys office, which when researching that attorney I not only could not get ahold of that attorney but it was a real estate attorney. Anyways they pushed and pushed for my banking information and I refused, but told them I would load a prepaid debit card and pay the balance if they gave me time to do my research. Well I did my research and only fould Very bad comments about the so called company. they have called me from local numbers in my area, the number 702-473-5316, and 877-683-5490.  Please do not give these people any of your banking information, they know how to scare you into thinking that you will go to court, or get sued but the bottom line is EVERY SINGLE bill collector that ive delt with that is legit, can tell you EXACTLY what company the debt is obtained from, and how to contact them. not give you the runaround and claim they are from an attorneys office. On that note they could not tell me exactly what company it was supposedly from but gave me a list of ten different compaines that it "could have been" from.  What kind of attorney's office doesn't know exactly who is supposedly about to sue you?  Report this to your local police, your state attorney generals office, and the state attorney generals office from which they are claiming to call you from.  For me they claim to be out of the state of Nevada.  I will be calling the state of Nevada Attorney Generals office first thing in the morning.  I also flagged my credit report and if you get a phone call like this I strongly urge for you to do the same thing if anything just for piece of mind.  Be carefull everyone.

ace case express was reliable, but DO NOT give frontier your info....I myself spoke with ace cash and if they didnt call you themselves its a scam. ace told me they dont hire other people for their debts.

this number is harrassing me at my place of employment and my family members, it is illegal and needs to stop

This company has called my home a few times leaving messages. They represented themselves as a law office which I have found out they are not. I personally will not answer the phone when these people call. They are nasty. My advice to anyone who gets a call from this number, do not answer it. Sit down and figure out which bill they are most likely calling about and then call the company you have that bill with to make arrangements for payment. Don't deal with these nasty people at 702-473-5316.

PEOPLE...IMPORTANT INFO ON FFG...
PUBLIC DOCUMENT...
BBB ON FFG...
UNAUTHORIZED DEBITS FROM YOUR BANK ACCOUNT AND OVERCHARGING...
GO TO BBB.ORG AND READ IT YOURSELF...
BE VERY CAREFUL WHEN DEALING WITH THESE LOW LIFES FFG,THEY WILL WIPE OUT YOUR BANK ACCOUNT ILLEGALLY...

These supposed collection agencies which seem to be multiple in number since they have quite a few phone numbers called and left a message that I was being sued with the statement of a "civil lawsuit" that I should contact them immediately and that I should give them a case number.  I called and called and called each time being treated other than personably, one person called me "nasty", and most of them told me that they did not call my number and would hang up.  I finally started recording the calls and conversations, there was one person who kept asking me for my personal information, to include my social security number, by stating that "well I do not know who you are so I cannot give you any information unless you confirm your social security number" he then proceeded to give 4 numbers to have me confirm that these were my last 4 of my ss.  I did not comply with this, this all seemed a little too weird.  I proceeded to look up this company and so far except for the scripted and totally ridiculous input that I see in most of these complaint sites, most of the input was stating a scamming or illegal process.  I proceeded to call the FTC and filed a complaint, filed a complaint with the local police, am in the process of filing a complaint to the Nevada state attorney general's office.  I also put an alert on my credit report which will cover all credit agencies.  No collection agency will give you a run around and tell you that if you do not give them all your info then they will not disclose the nature of the call, most of them go straight to the point and tell you about your debt and advise you that this is call to attempt to collect a debt, not "this is concerning a civil lawsuit".  I called them again on another occasion and I asked the individual if he knew what a civil lawsuit was and he stated "no I am not an attorney"  so if that is the case then....why are you misrepresenting yourself as representing an attorney's office?????? Robbio and Associates......please give me a break get a real job and stop scamming and being a nuisance to others.....you will do jail time for a very loooooooong time......because it just takes one person to bring your whole pathetic operation down.  And for future reference here are some helpful tips on credit collectors and consumer protection:

FDCPA?
The FDCPA restricts debt collectors from engaging in conduct including the following:

?Contacting a third party who does not owe the debt, such as a relative, neighbor, or your employer. Co-signers to the debt, however, may be contacted by the debt collector;

?Threatening to refer your account to an attorney, harm your credit rating, repossession or garnishment, without actual intention of action on the threat. Please note that a debt collector may warn you of an actual impending intention to refer your case to an attorney or to report your debt to a credit agency. What they cannot do is use a false threat to try to intimidate you into paying;

?Making repeated telephone calls or telephone calls at unreasonable times. The act defines unreasonable times as contat before 8:00 AM or after 9:00 PM, unless you have given the debt collector permission to contact you during those hours;

?Placing telephone calls to an inconvenient place. For example, contacting you at work in violation of a policy by your employer that is known to the debt collector or following a request by you that they not contact you at work;

?When placing a telephone call to you at work, informing your employer of the purpose of the call, unless first asked by the employer;

?Using obscenity, racial slurs or insults;

?Sending letters which appear to have come from a court;

?Seeking collection fees or interest charges not permitted by your contract or by state law;

?Requesting post-dated checks with the intention to prosecute if they bounce;

?Suing in courts far removed from your place of residence;

?Making certain false representations in association with efforts to collect the debt, including the false claim that the person contacting you in relation to the debt is an attorney, falsely claiming to have started a lawsuit, using a false name, or using stationery that is designed to look like an official court or government communication;

?Using false claims to collect information about the debtor, such as pretending to be conducting a survey;

?Threatening you with arrest if you do not pay the debt.

Also call the Nevada Department of Business and Industry....you can make a complaint there

they called that i need to call them in regards with a reference to somebody's court appearance that i do not know of

a lady (Dawn Bone) left a message from a law firm FFG calling on a civil complaint with a case number to reference. this sounds like a scam

Called threatening to put someone in jail that they said they knew resided at my address.  Called 3 times threatening. Claimed to be a attorney's office but when I did a reverse look up, it came up with no such identity.

was called multiple times. I had a payday loan that I didn't completely pay for last year, from Ace Cash Express. I owed $200 on it, originally is was $300. I was called by a woman saying the "statutes" are running out on this "check I wrote". She said I could make payment arrangements - but wanted 3 payments of $97. I owe $200, and will pay for it - but want to make sure I'm not being scammed and they're walking off with my money. They didn't let me know they were a collection agency, instead, I was made to infer they were some kind of legal office, and I had written a bad check. I don't think these people understand payday loan laws. I'm in California, they're in Nevada. They didn't appear to realize that a check written as collateral for a payday loan in California that bounces is not a prosecutable offense. They also did not provide me an accurate balance for my account. I tried to contact ACE corporate and did not get a response yet. When I tried to call them back at 2pm on a Friday they were not in the office, and their voice mail was full, so I couldn't leave a message. I decided the best thing to do is go to the store where I took out the loan myself and just pay it. At least THAT way I'll know that I paid this money to the right place.

they just called me to say that they were trying to verify a big inhertitance claim, asked me my name, and about my social (not specifically but is the last 4 of your social XXXX it wasnt.. no big deal.  asked if i was born in 1932... no... that kinda thing.

called said someone needs to call about a court date monday