I found the office that's calling you.  See www.thecaribbeancruisescam.com for all the details.

This company uses robo dialing and when you press the number indicated to talk to someone and tell them that your number is on the do not call list and that I've told them this many times the guy hangs up.  I've lost many minutes dealing with this company.  I don't have unlimited minutes on my cell phone.  Apparently, this company don't care about the Do Not Call registry.

Received an other call from the "CAPTAIN" !!  This time  the number was 702-520-2329!!!
This would be funny, if it was not so darn annoying.
Anyway, heads up for this number.

I have never give my phone number out to anyone and I have been receiving these calls for three years.  First they started to call with the number 1-210-280-8487 then I made them a contact on my phone and put the name do not answer for that number.  Then they started calling me with the number 1-702-705-5227 and I did the same thing.  Now just 22 min ago this piece of s*** telemarketing scam.  With their G*d Dam Boat horn called me from a Private number.  I can no longer add it to my Do not answer list because now there is no number to call back with.  I'm just tired of receiving these calls.  If any of you figure out a way to get this cruise line scam to stop calling me I will be forever in your debt.  I have even listen to the hole message and you know what they do they just keep repeating the message over and over and when you call them back it says the number is unlisted.  It just frustrates me to no end.  Please make the bad man stop.

I got a call from this number at 4:11 p.m. on March 6. I have call display, and I did not recognize the number, so I did not answer. (The call display showed no name, just "long distance" and the number.)

I have an unlisted number, because I work at home and wish not to have my intellectual concentration disturbed by telemarketing calls. I do not get telemarketing calls. But occasionally I get calls from numbers like this, where there is an automated message if you pick up the phone. Evidently the computer dialing the number just dials all the possible numbers rather than working from a database of phone numbers.

call from a number I did not recognize and no message left.

The foghorn and the caribean steel drum music makes me laugh every time.  I don't trust the captain, he sounds too chipper.

I recieved a call on my cell from a BLOCKED number first. It rang three times and then hung up.  Then 10 seconds later, 702-705-5227 started calling me, the caller ID said Las Vegas. I didn't answer it.

we have better things to do than receive calls from them.
i went through to the end last year, and then received 2 calls from managers asking why i couldn't possibly want a "free" cruise.  'cause I get them through work and they're legit!!

Got a call from this number this morning and didn't recognize it so I let the machine get it. There was a long pause and then it disconnected. Placed the number in my blocked caller list.

Several calls on home and cell phone. No messages left, no one spoke when I did answer call.

My mom got a call from this number at 7:59 pm saying:" this is ur captain speaking u have just won a trip to the Bahumas".

Just got a call. These people are still trying to scam canadians

http://callowl.com/lookup/7027055227/

for anyone who wants to know/

This is a timeshare telemarketing company. Timeshares use U.S. based marketers in order to bypass the Do Not Call List. If you wait until the end of the call, you can have your name deleted but the deletion is only good for 3 months.

I would love a number to call those gutless a***oles who  phone my cell phone and my sons cellphone randomly day or night twice a week ! If anyone has info Please post a picture of him , his family , and his residential phone number , his cell number and the cell numbers of his family ........ I'd REALLY like to return the favour , this has gone on for THREE F****NG YEARS !!!!!!

Here at work these people keep leaving annoying messages start with a cruise ship horn blast. Reverse search comes up Digitcom in Las Vegas Nevada (right by the sea shore, I guess). I'd like them to bloody well knock it off!

Received a call from this number at 11:05 am today. No message was left and the call wasn't answered. I wish these clowns would wasting our time.

Just got a call from this number.. didnt answer though!

Called my Ottawa-based cell twice in a row before I had a chance to block. (10:45 am Eastern)

Why isn't the CRTC doing anything!

http://www.phonebusters.com/  is OFFLINE!
https://www.lnnte-dncl.gc.ca/plt-cmp-eng - Try complaining here.

called but no message left

whoever dreamed up this telemarketing scam must be suffering from acute brain damage. First they wake me up by calling my cell at 11 pm .  Then they blast my eardrum with 2 blasts of a cruise ships air horn. Now that I am p-off and deaf in one ear the "captain"  gets on the line to try to sell me a cruise. Well captain my captain you too happy sounding mental misfit I truly and most sincerely hope you fall overboard in shark infested waters. Stop calling me. I hate you.  You suck!

Saw the number calling in from Vegas,never answered,knew straight away it was no one i needed to speak to,thanks gawd for call display.

The Skippy on the Skipper Scam
from cruisecritic.com


We're told that collecting our free cruise is easy: Call an 800 number, or fill out a form, and it's time for two nights of zero-cost cruising.

Naturally, "scam" might be the first thing that comes to mind with such an offer. And it quickly becomes apparent that the * means it's not actually free. It'll cost you a minimum of $59 per person for government fees and port taxes.

--

Still, people have had serious complaints when trying to book the offer, ranging from confusion about which company is making the offer (Caribbean Cruise Lines, which sends the deal, or Celebration Cruise Line, which operates the ships) to forced timeshare pitches and misleading pricing.

--

Who is Caribbean Cruise Line, Anyway?

Let's clear up a key point of confusion right away. Celebration Cruise Line is the actual name of the line on which you'll be sailing. Caribbean Cruise Line is not a cruise line at all, but the name of a wholesaler that's touting the free cruise. But the difference between line and wholesaler seems to be blurry at best, with numerous complaints on sites like Cruise Critic, complaintsboard.com and ripoffreport.com conflating line and seller. It doesn't help that each has a telegenic spokesmodel -- Daisy Fuentes for Celebration and Carmen Electra for Caribbean.

As a travel wholesaler, Caribbean Cruise Line is licensed and bonded in the State of Florida, "Fla. Seller of Travel Reg. No. ST-37425." (Though, there are timeshare marketing outposts in locations where the company is registered; for instance, in New Jersey, it's registered by the New Jersey Real Estate Commission.) Regardless of the official license, the charges against Caribbean Cruise Lines have been fast and furious -- consumers have had difficulties getting refunds, been subjected to aggressive sales tactics, discovered that salespeople had misrepresented cabin locations -- and many equate the two companies or confuse one for the other.

--

Angelina from Pennsylvania, who booked an extended-stay vacation after seeing Carmen Electra touting the cruise on TV, told us a horror story, which included more than five hours of timeshare presentations that they were not told they'd have to attend. "You have to go, or you will not be allowed to get on the cruise ship if you don't," she told us.

---

Florida's Division of Consumer Services has record of at least 40 complaints, the content of which we've yet to receive in the form of a public record request. Moreover, the Better Business Bureau gives Caribbean Cruise Line and "F" -- and the BBB has documented 459 complaints filed against the business, 396 of which have been considered resolved.

--

Still, according to a spokesperson at the Florida Attorney General's Office, the body responsible for responding in earnest to those consumer complaints, no official investigation has been opened or closed on Caribbean Cruise Line.

--

The line offers two-night budget cruises out of Palm Beach to the Bahamas aboard its converted ferry, Bahamas Celebration. It's the first cruise line to offer multi-day sailings out of the Florida port since 1996, according to the port authority.

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[The IMCL and CCL Connection]

Celebration Cruise Line is filling the void left by Imperial Majesty Cruise Line, a similarly budget-minded, first-timer-focused offering -- and one that also relied on the free cruise timeshare pitch to help fill its only ship. IMCL ceased operations in March 2009. (In fact, Celebration's parent company is Fort Lauderdale-based Celebration Cruise Holdings, which previously owned Regal Empress and chartered it out to Imperial Majesty Cruise Line.)

--

Collecting Our Free Cruise: What Happened When We Called?

I grabbed the awards booklet that came in the mail from Caribbean Cruise Line and called to go through the process. Here's what I found:

I reached Jerry Porter, who told me the conversation was being recorded to make sure he didn't "promise me a trip around the world on the Queen Mary." Jerry went on to clearly state that I would be responsible for the payment upfront at the time of the call and that I'd have to book now or lose out on this exceptional offer. He asked me if I had my credit card handy. Expecting my total to be $118, port and government fees for two people, it was actually $217 -- Jerry had, by default, tried to sell me an upgraded oceanview cabin instead of the cheapest room available. Jerry didn't tell me until I asked, but there is also a $10 per person, per day, fee for gratuities, which is automatically added to your onboard bill. It's a standard practice for cruise lines, but it's not something that first-timers would necessarily know.

After my second question, I was transferred to the supervisor. No one was particularly rude, but the sales people stayed strictly on script. I had additional questions and was given the number for the corporate office -- or, rather, "Travel Services," a fulfillment center.

A woman who answered the phone and identified herself as Tanesha provided information about Celebration Cruise Line and Caribbean Cruise Line, stating that the companies were one and the same. She said that the promotional department, Caribbean Cruise Line, handles the free cruise giveaways and the extended-stay vacation packages, and the cruise line, Celebration Cruise Line, sells cruises and cruise-stay packages.

Again, according to Glenn Ryserson, Celebration's Vice President-Marketing, there is no connection; they are two separate businesses.

I tried calling a different free cruise 800 number I found on the Internet. The drill was the same. On the second attempt, additional questions were met with a curt, "We're instructed to send you to the Web site," and then they hung up on me.

For the next week, I received at least three phone calls a day from the wholesalers. When I picked up, I heard a recorded message touting Caribbean Cruise Line.

--

Booking Directly Through the Line: A Different Story

Attempting to book directly through the line was different. I was quoted $199 per person for an oceanview cabin. With port and government fees and auto-gratuities, which are collected onboard, the total came to $269.92 per person. (A number of readers on the Cruise Critic message boards have noted that they've had to pay the fuel surcharge as recently as April. It's $9 per person, per day. I asked the sales woman directly, but was told there were no fuel surcharges. Ryerson confirmed that the company's policy was currently not to charge surcharges.)

That's $540 total -- quite a bit more than the $217 I was quoted by the wholesaler.

--
More Hidden Costs from the Free Cruise Offer? The Timeshare Pitch

Okay, so there's a savings potential to be sure. But there's yet another potential catch. On the back of the mailing, we spotted this statement: "Promotion requires the attendance at a presentation on the sale of independent vacation ownership resorts." The fine print continues, clarifying the company's intent: "The advertising material is being used for the purpose of soliciting sales of a vacation ownership plan." In other words, the "free cruise" is the lure to get you to buy a timeshare.

And yet, on the two separate calls made to two different 800 numbers -- one received in the mail and one found online -- I was told that, in booking the cruise-only portion, I would not have to attend a timeshare presentation.

At least a few Cruise Critic members have posted slightly different stories. "I received my cruise confirmation from Celebration in the mail yesterday for our April 24 sailing. Of course it says we must go to Fort Lauderdale to pick up our vouchers prior to boarding in Palm Beach," wrote member TracyESQ on the message boards. Others have confirmed that the post-payment booking packet that arrives in the mail directs passengers to a "welcome center," rather than to the Palm Beach pier (or an online location) to pick up their boarding passes.

To confuse matters, some readers have noted that, after calling the cruise line directly, they were told to proceed right to the pier and bypass the "welcome center." Definitely follow the instructions of the wholesaler, says spokesman Ryerson -- again, the real name of which is Celebration Cruise Line, not Caribbean Cruise Line. "We wouldn't want you to come to the pier and be unable to board."

In a telephone conversation, Ryerson aimed to distinguish Celebration Cruise Line from Caribbean Cruise Line. Ryerson tells Cruise Critic, "There is no free cruise offer from Celebration Cruise Line and never has been. A few wholesale companies may be promoting it as part of a package, the same as with most other cruise lines."

So what does the line say about how Caribbean conducts business? "I know that they do go up there with a taxes-only cruise with the goal of selling a bigger package."

And those wholesalers are very important to Celebration. Ryerson mentions that that some 30 percent of passengers get onboard by way of wholesalers like Caribbean Cruise Line.

"What we do with every customer on the ship, whether they come through a wholesaler or directly through us -- we don't care how they get on the ship -- we only care once they get onboard that the experience is a very positive one, and 98 percent of the comments are positive. We haven't had the need to talk to any business partners. From what I understand, these people are getting on the ship for taxes only, and they would have never experienced a cruise otherwise. The salespeople are earning commissions, and some of the people might be a little more aggressive, but I definitely don't think they're disreputable in any way."

But does the cruise line have rules that wholesalers must follow when selling the brand?

"The only guideline for selling the cruises is that if someone is promised a completely difference experience than was actually experienced -- then we have a problem ... but there have not been any red flags from our standpoint, and people are getting as much, if not more, than they expected."

For its part, Celebration Cruise Line is accredited by the Better Business Bureau, and has a rating of A-. Yet the line is not without its own unusual business practices, such as its fuel surcharge policy. It reserves the right to reinstate fuel surcharges of $9 per person, per day, if the price of crude exceeds $40 per barrel -- a price at which oil hasn't been close to in years. All other mainstream lines put the threshold at $65 or $70. And it seems that passengers have actually been paying the fuel fees in the recent past, perhaps unknowingly. According to Ryerson, the line now "rolls everything into the cost into the cruise, while we had, in the past, had a separate fuel surcharge."

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The Take Away

What we can say at this point is this: Do your research as to the product being sold, sight unseen. Read reviews of the ship on sites like Cruise Critic. Understand that the ship is a converted Baltic ferry, this is a mass-market cruise experience, and you will likely get a small inside cabin, perhaps set up with bunk beds, if you pay the minimum $59 per person.

--

SUMMARY:

Ryerson aimed to distinguish Celebration Cruise Line from Caribbean Cruise Line. Ryerson tells Cruise Critic, "There is no free cruise offer from Celebration Cruise Line and never has been. A few wholesale companies may be promoting it as part of a package, the same as with most other cruise lines."

"you can get great cruise deals for less... on a real cruise ship"

"I have to say, they hire some slick operators who do stay with the script...the intention being to get your credit card number and get $118 out of you before you hang up the phone. When I told them I did not have a credit card or debit card and asked if I could send a check to pay the "government fees", they hung up on me...LOL. This was more entertaining than Larry David."

"I asked a bunch of questions and how I could verify the required tax fee. He told me port of palm springs website where it said they do not charge and haven't since 1975, they hung up on me! He also said he was in Florida and caller ID said California! Too funny!"

"We purchased the package 2 yrs. ago and was not able to go. We tried to transfer the cruise before it expired and somehow our paperwork was not processed. The cruise expired and we have been told that we can't have our money back. This is a scam and I would advise anyone not to cruise with Caribbean Cruise Line. I should have researched first. There are a lot of hidden fees that they do not tell you about."

"What if u have given them your card number already? What should you do? I tried calling back the number that called me, but it was either busy or disconnected each time."


Arg Matey!

We be Pirates out for your gold.

Just called and so I assumed it was a telemarketer     I just don't answer numbers I don't know


then they called my cell phone right after

It is payas you go and so I don't know where they got the number   I only gave it to family

It is time the Government did something about them because the DO NOT CALL LIST IS NOT WORKING

Got a call from this number and didn't answer
Apparently after reading about this, I'm absolutely crushed to learn that the Captain has remained undefeated.

Really? Do you think we're really going to mush some random numbers in hopes to hop on the Flying Dutchman and sail off happily ever after in the arms of the Captain?  Please don't try again.

Got this f*** phone call  but no answers!

I just received this call on both my phone lines.  ITS THE CAPTAIN!!!  He's back!!  I don't know what to do except hang up when I hear the boat approaching.

Received call did not answer. Scam.

This guy has been doing this scam for years and just keeps changing the number, but the "Captain" recording never changes.  It's too bad he can't be stopped.  Of all the bogus telemarketing scams, this one has to be the most obnoxious and persistent.