727-556-5492
FL, US
Moonsade
Moonsade
2014-05-30 15:58:03
Unknown
I answered no one there  hu! no voicemail, no nothing. ugggg that is #stpd#  geeze anyway your not gonna get  something from  me  eithier. BLOCK
Zippy
Zippy
2014-05-26 22:28:22
Unknown
Same here... We blocked (800) 511-3207
On our iPhone and then started getting this number. Same tactic. It rings once or twice only and calls a few hours later.  We checked with Macy's and it turns out that my wife failed to pay last month.
Macy's Card Holder
Macy's Card Holder
2014-05-26 21:17:25
Debt Collector
Turned out to be a real person (from Philippines)  who really works for Macy's, as my account was three days past due.  HOWEVER, two problems, they said I had purchased stuff at a store I did not use on a date that was not possible for me to buy on.  I accused them of fraud and hung up on them.  

Then I called the 1-866 macy's support number (got a person in the USA), and found that I really did have a balance due, and they identified the right store and date.  The USA office even showed the transcript of the conversation I had with the Philippines office, which I assumed was a fraud as they had the date and store wrong, but the conversation was all noted, except the erroneous information they had shared with me.  The USA office was pleasant to deal with and fixed things quickly.
Cynthia
Cynthia
2014-05-26 21:12:36
Unknown
I got 8 calls from this number in last 48 hours.  Other information I found on Internet states this may be from Macy's.  I am on time with my payments and have no idea why I am getting all these calls.
Cynthia
Cynthia
2014-05-26 21:09:38
Unknown
I have received 8 phone calls from this number in the last 48 hours.  One was at 2:34 am.  
metoo
metoo
2014-05-25 20:35:42
Unknown
several calls in the past few days from this as well as 513 7549841.  i tried to call back and got the same recorded message everyone else is reporting.  I just reopened my macy's account and the balance wasn't due until June 16.  It's only May 25.  i emailed fraud@macys.com about this.
Ron
Ron
2014-05-25 20:35:14
Debt Collector
This is MACY's from the Philippines and they will call over and over again and even on the hoildays if you are late with a Macy's payment. They called me on a Sunday because my $25 payment was 5 days late.
macyscustomer
macyscustomer
2014-05-25 20:19:13
Unknown
I also got a call from this number today.  I went online and checked my bill.  It's not due until 6/17.  Today is only 5/25.  WTF
Deb
Deb
2014-04-27 20:49:37
Debt Collector
Getting calls from both 727.556.5492, AND 513.754.9822  Macy's.  Looking for a relative who lives in another state.  pffft!!
cj
cj
2014-04-24 14:50:58
Debt Collector
I too am suffering from these calls.. day and night and I live in the North West Territories of Canada,,, (Artic Circle area) and they are harassing me up here . I do have a Macys card and it only ever had one charge and was  paid off immediately but these folks keep saying it was a late payment and that I owe an amount that doubles each month because of the late fee.  Last call I asked them to send me a full statement showing my balances.  I am at wits end with these guys... it will be weeks before mail will get to me and the calls continue even though I said I will pay nothing until I get an official Macys statement.  
Anne
Anne
2014-04-22 14:56:06
Unknown
I have been receiving calls from this number daily and my Macy's account is up to date.  I have never been late.  I think it's a promotional call which I am not interested in AT ALL.  
ConceptGuy
ConceptGuy
2014-03-13 01:38:06
Unknown
My Caller ID shows "FACS Group" - whatever that is.
I've had the following calls:
3/3 at 8:13 AM
3/5 at 8:06 AM, 4:38 PM
3/6 at 8:52 AM, 10:07 AM
3/7 at 5:36 PM
3/8 at 12:57 PM

It's now blocked.

sam
sam
2014-03-09 16:12:23
Unknown
They call me everyday 7 times a day. It's like clock work 8:25 in the morning. I kept answering and hanging up on them and then they started calling from another number. They asked for my credit card information and social. I didn't give it to them. And I said I would make my payment online and they insisted that I did it over the phone. I hung up on them and they called back immediately.  Do not give them any information
Dr. Archie
Dr. Archie
2014-03-07 13:37:42
Unknown
I don't think it is Macys. That would come from Ohio, area code 513.
Irate and harassed
Irate and harassed
2014-03-06 23:19:22
Unknown
Got a call from 727-556-5492 telling me I have a past due account with Macy's of over $400.00 and demanded payment over the phone. I said I know I have a zero balance. I said I'm not paying a dime. She got belligerent with me and I hung up. I called Macy's and found I was correct that I have a zero balance. I gave them the phone number and they said it was not affiliated with them and they would turn it over to their Fraud Department.
gwm
gwm
2014-03-06 20:33:19
Unknown
I have asked them to remove my number repeatedly but they continue to call every 2 or 3 hours.
Don
Don
2014-03-06 15:55:03
Unknown
TOTAL SCAM - anyone saying it is really Macy's is part of the scam.
CluUn
CluUn
2014-03-06 15:26:36
Unknown
Or 1. your getting calls because someone gave out your number as their number when they signed up.
2. You have recently gotten a new phone number (cell phone or land linke) that belonged to the person they are trying to reach.

For pete's sake folk.  quickest and easiest way to stop these calls from happening at all is to either pay off your card each month  OR politely let the caller know the phone number they are trying to reach no longer belongs to the person they are looking for.  It does stop the calls.
AC
AC
2014-03-05 21:59:41
Debt Collector
Told me that they were calling regarding a "past due" Macy's credit card payment. For a Macy's card that is NOT past due. Wanted the last four digits of my social security number.... HELL NO! TOTAL SCAM!  
Scott
Scott
2014-03-04 04:32:57
Unknown
Have gotten TP calls from this number a half dozen times over the last two days. Checked my Macy's account and we paid on-time. Hmmmm. Phishing? I'm sure I will have fun screwing with them tomorrow.
A.M.
A.M.
2014-03-03 14:37:00
Unknown
I vacationed in Florida two weeks ago.  The calls began about 48 hours after checking into my hotel in St. Pete's Beach, near Clearwater.  I suspect either the hotel or possibly three other businesses I called/visited in Florida have shared my cell phone number with a telemarketing firm.  "Macy's" and "personal business matter" have been mentioned in the one voice-mail they left me, but I have no debts. Be prepared ?. once you block this number, they will try calling you from others (so far, 513-754-9822 and 800-511-3207).
Jessica
Jessica
2014-02-01 19:02:02
Unknown
I've been getting calls from this number constantly. I have 11 missed calls. I just added it to my block list on my phone.  I have no outstanding debt to Macys or anyone else so I have no idea why I am getting calls.
AT
AT
2014-01-31 18:09:58
Unknown
They call me a few time a day almost every day and same thing - no message or it rings a few times then it hangs up.  I have no idea  who it is but it does show it is coming from FL, USA.  Pain in the butt.
Dianne
Dianne
2013-11-05 14:34:19
Debt Collector
Getting 6-8 calls per day on my fax line from this number. We do not even have an account with Macys and will never shop there due to the EXTREMELY irritating calls on fax machine!
Vu ly
Vu ly
2013-11-05 13:44:01
Unknown
Called around 8:21, rang 2 times and hang up, very disturbance
Angela scimone
Angela scimone
2013-11-03 18:10:52
Unknown
Do not call my house
smileemomma
smileemomma
2013-09-30 19:28:53
Unknown
Thank you for the helpful information in your message.  :)
Sonie
Sonie
2013-08-18 18:11:49
Debt Collector
I have been a customer, for about 8 years , I am on work comp. I hurt mysefe at work but still was able to pay my credit card payment only the min. Now that I pay in full , they didn't say nothing until I pay all . My credit came from $2000.00 to $100.00. Never been late , what can you buy at Macy's nothing I think I'll cut card in half ,,,...
Rose
Rose
2013-07-10 21:11:32
Unknown
My husband has told all these harassers that there could be a law suite from the consumer on harassments. And that they can be sued. Some have worked but some still keep on calling. It  seems it doesn't matter unless everyone gets together and sue.
yor
yor
2013-07-10 00:20:06
Unknown
I have 20 calls for them in 2 days !! they just call me again
1-800-477-8308 1-954-862-8873 1-607-203-5582
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