757-209-2016
VA, US
Roberta
Roberta
2014-06-10 14:04:24
Unknown
But I did not call AMEX and talk to anyone.  Also they called both numbers, and one is a google voice number that we don't use.  And what about the person who does not have an AMEX or contacted them at all?  How does that make him a moron?
Receiver
Receiver
2012-10-10 22:37:51
Unknown
If you receive a survey via email please know that if you rate an employee less than EXCELLENT and a 10 to Refer to a Friend then it is ONLY the employee who gets hammered NOT the corporation. IF you are not happy with the company as a whole then there are ways to get feedback to a corporate office.  Please know it is an employee who could be written up and fired for less than EXCELLENT and a 10. There are guidelines we have to follow and can not change and you can always ask for a Supervisor
David in SoCal
David in SoCal
2012-05-04 17:10:37
Unknown
The number rang, and I let it go to voice mail.  I am not an American Express card user, so how does this fit in with the prevailing hypothesis?  I am also a post bankrupt person, exited chapter 7 two years ago and swore off credit.
ariel
ariel
2011-12-19 18:31:57
Unknown
It's a scam, dudes. I've never had an Amex card and they've been calling me all week.
Duane
Duane
2011-06-06 20:56:18
Unknown
Just received a phone from 757-209-2016 and says it is AMEX calling to get my feedback but seconds later the call drops. This is a SCAM trying to get you to provide your CC # and four digit PIN which Amex NEVER asks for.

Beware of this and other scams asking for your credit card and personal information as Scammers piece your information in trying to still your personal info and your credit and identity.
dra.
dra.
2011-06-06 20:56:18
Unknown
it is saturday and these folk just called me...i didn't pick up and no message was left...not sure what this is about
justin
justin
2011-06-06 20:56:18
Unknown
i got a call friday night... i'm glad i missed it.
Mark
Mark
2011-06-06 20:56:18
Unknown
Just received a call. They had my name and ask to speak to the other person on my card. I said, what is the name of this other person, if you're American Express, then you should know and they avoided answering my question so I told them I was hanging up since they can't verify that they're American Express. Sounds like a scam to me.
McNally Weeks
McNally Weeks
2011-06-06 20:56:18
Unknown
we are a business... received calls from this number, no one speaks when we pick up.
Harlan RIBNIK
Harlan RIBNIK
2011-06-06 20:56:18
Unknown
Got a call from this number tonight.  Answered but nobody on other end spoke.  Hung up.
JS
JS
2011-06-06 20:56:18
Unknown
Just got a call from this number... no VM.
annonymous
annonymous
2011-06-06 20:56:18
Unknown
Hello,

you are seeing info from respresentitives of AMEX and from the company that facilitates the research. They will never leave a message - there is no inbound facility to contact them back, so there is no point - if you call the number on the phone you will get a message that tells you that we are conducting a survey. If you call American Express they will tell you that it is legit - Do Not Call lists do not cover any Market research calls they only cover unsolicited telemarketing activities (they have to be selling you something). I swear people - they want to make the service better.... perhaps though you are the type of person that calls your bank when you ahve a bad day to yell at someone....
dan
dan
2011-06-06 20:56:18
Unknown
i get 3 to 4 calls a day. finally i picked up today and the person said something about chase credit cards, then i hung up.
drak
drak
2011-06-06 20:56:18
Unknown
They've called me as well, they claimed to be collecting debts on a Bank of America credit card. I do have a BoA account in overdue status, just don't have the money to pay toward it right now. It seemed fishy though when they could repeat my name, address and phone number to me, but when they "tried to pull up the checking account they have on file," they returned some completely random 7 digit number so I told them I'm not giving any information. Are you freakin' kidding me? Do they think I'm an idiot?
jz
jz
2011-06-06 20:56:18
Unknown
Call received 5:12 pm 2/25/10. Did not answer.
Annoyed
Annoyed
2011-06-06 20:56:18
Unknown
I'm getting tired of all the different calls, some leaving messages and others like this one not.
me-jb
me-jb
2011-06-06 20:56:17
Unknown
got a call today too.. 8/8/08 - 4:48 pm
Tony
Tony
2011-06-06 20:56:17
Unknown
They just called me today. Did not answer. We are on the Do Not Call List but I guess surveys don't count.
San Diego
San Diego
2011-06-06 20:56:17
Unknown
It's supposedly a customer service follow up call / survey for AMEX. Can't tell if it's legit, but it prob. is. I suspect they contract out for this survey 'service'.  I still respectfully declined to participate
Lee
Lee
2011-06-06 20:56:17
Unknown
Reagrding the number "757-209-2016"... the machine says, when calling back the number, that it's an American Express customer service line and that they had been calling to see if our American Express experience has been good. Well, I don't have an American Express and I returned the call on another phone with a blocked number, SO, the number is just to get you off their back so they can continue harrassing you. The line does not give any options or offer any "LIVE" operators. SCAM!!! How the heck did they get my cell number? I am so careful about whom I give it out to so what happened? I am also on the do not call list. This stuff has got to stop.
Ms. JLG
Ms. JLG
2011-06-06 20:56:17
Unknown
Got a call from this number also, no message left. I did a reverse search on the number and got that same info: cell phone registered to Sprint from Williamsburg VA.
st. louis cell phone user
st. louis cell phone user
2011-06-06 20:56:17
Unknown
Just received on my cell phone also. Did not answer
Abbie
Abbie
2011-06-06 20:56:17
Unknown
Just got a call from this number.  They asked my husband for verification info on my AMEX card.  He hung up on them.  I called the # back and it was a recorded message saying they were checking up on AMEX customer service and to call the number on the back of my card.  I called AMEX.  They checked the number and said they had no record of making any calls on either my corporate or personal card.  Someone from Virginia must have been fishing for personal info.
babydoll
babydoll
2011-06-06 20:56:17
Unknown
Got a call from 757 209 2016.  I didn't pick it up. I never do when "unknown name" shows up on caller ID.
worried
worried
2011-06-06 20:56:17
Unknown
I've received multiple calls from this number - always on friday night or saturday.  It worries me actually.  I never pick up a number i dont know but this is getting seriously rediculous. Its been 3 consecutive weeks that i've been getting these calls - like i mentioned - always on friday night or saturday
Lola
Lola
2011-06-06 20:56:17
Unknown
Just received a phone call.  Didn't answer but came up 757-209-2016 with Unknown Number.

Definitely has to be a CC scam, I'v heard these are starting to run again.
Giggino
Giggino
2011-06-06 20:56:17
Unknown
Pay attention this is a monster from anothe rplanet that is calling you UH UH
MomOnWheels
MomOnWheels
2011-06-06 20:56:17
Unknown
Did not pick up. Caller left no message. ID just says Williamsburg, VA. Don't know anyone there.

Have my number on DoNotCall list for a couple of years and still got this call.
same here ...
same here ...
2011-06-06 20:56:17
Unknown
had been a victim in the past. Googled the number and this discussion came up. It's friday, I picked up and nobody answered.
heyhey
heyhey
2011-06-06 20:56:17
Unknown
This is a true call they are not and should not to ask for your card # it is a survey that the company does ( but has it out sourced ) to check how well the last "rep" did(( keep in mind this is not always the case maybe a call from a few days ago when you last talked to a rep) take the survey say it was excellent ( our jobs depend on that word) then if they ask for phone #s or card #s all should know not to give that out.. And honestly Amex does not know the # the survey people call from -- trust me I work at Amex...
1-347-492-7615 1-888-947-2837 1-352-000-7623
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