My mom also had $204  taken out if her account. I have been calling every day to get it back. That was two weeks ago. It caused her account to be over drawn amd now she owes the bank $350. This is rediculous.

They are taking 52/quarter out of my parents checking. My father has been dead for 15 years!

I've just taken over my parents affairs and found the Same $204 deduction as other's have been charged and no one will call me back from this 770 area code OR 855-890-8992.  Absolutely Fraudulent I'm sure and the Better Business Bureau has tried contacting them by mail but it all is returned according to a post when I googled Card Benefit Services!!!!

Your post was helpful for those of us trying to protect our parents and grandparents from this company. Thank you!

CBS Card Benefits Services
(770) 217-2929
PO Box 45809, Atlanta, GA 30320-5809

! There is an alert for this business !
According to information in the BBB files, it appears that the company is no longer in business. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.

Additional Information
BBB file opened: 10/23/2001
Number of Employees 1

http://www.bbb.org/atlanta/business-reviews/c ... anta-ga-6004658#







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BBB Accreditation

Card Benefits Services is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.




Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
This business has no rating because BBB has information indicating it is out of business.



Customer Complaints Summary

21 complaints closed with BBB in last 3 years | 4 closed in last 12 months




Complaint Type

Total Closed Complaints



Advertising / Sales Issues

2



Billing / Collection Issues

15



Problems with Product / Service

4



Delivery Issues

0



Guarantee / Warranty Issues

0



Total Closed Complaints

21


Complaint Details | Definitions | BBB Complaint Process | File a Complaint



Government Actions

BBB knows of no significant government actions involving Card Benefits Services.

What government actions does BBB report on?


Advertising Review

BBB has nothing to report concerning Card Benefits Services' advertising at this time.

What is BBB Advertising Review?


Out of Business


According to information in the BBB files, it appears that the company is no longer in business. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.





Additional Information
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BBB file opened: 10/23/2001
Number of Employees

1

Business Category

Credit Cards & Plans, Credit Card Processing Service, Medical - Dental Discount Plans

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© 2012 Better Business Bureau®, Inc. | #6004658

BBB Reporting Policy | Trademarks | Terms of Use | Privacy Policy | BBB Directory

In Metro Atlanta, Athens and NE Georgia

They have debited my grandfather's account. He is 93 years old. VERY Fixed income. All I can say is they know not with whom they have f*&%ed. I am on this and I will not let it go. I assure you if I have to crusade across this grand country I will bring this company down. Including the delightful Shere and Jessica that I have just had the pleasure of speaking with at the 770-217-2929. Not cool guys. Messing with the elderly...NOT COOL.

They did not call, they did not respond and they did not refund money. Card Benefits Services is a hoax a fraud and it will end with me.

same thing happened on my wifes and my account  i did talk to a person she told my wife that money would be refunded in seven to ten days i am not holding my breath after seeing all of this. when i contacted them (unknown female) she took my cell number and said her supieror would contact me. now i am afraid after giveing them my number i have just opened the door for them to get me another way. i immediatly contacted my bank. they said they did not use our debit cards to acess the account but they used our account and routing number, i have no idea how they got that info. this has already put our account in the negitive and we still have payments comeing out that we will not have the money  to cover. how can these people continue to do this unchecked for so long and to so many people? we did not recieve any phone calls we just found the withdrawal and started to investgate. they did not get me for $52.00 or$102.00 but i am sure you already know my number is $204.00. thanks for listening i will look forward to seeing these people are jailed for a long time. if this does happen i recomend that they dont have access to a computer.

On my bank statement as of Jan. 20, 2012 $204.00 was deducted from my account, the only information that was shown for this debit was (CBS 770-217-2929). I tried caling them and all I got was the answering service which told me they are not there and they would give them the messages. I told the answering service to tell them I did not authorize this deduction and I want to speak to the manager and I was told by the answering service they would leave a message and they would call me back. Four days have passed and no one has called me back. I think this is a Scam and I hope something can be done about this.

The banks should be on alert for these numbers starting in 770 you should check with the account holder and make sure they know about this transaction before they take money out their account again since this has been going on for many years. The banks should now beaware of this. It happen to my mother also. This is fraud so the FBI should be invole I think.

If the transactions is an ACH transaction you have 60 days of posting to your account to contact your bank, sign an affidavit stating the transaction was unauthorized with a signed documentation of when you called, who you talked to and the date. Once this is returned as an unauthorized item the company, per regulation, is not allowed to run it through the system again. Request a copy of the signed affidavit for your records in case the transaction comes through your account again.

There must be a copy of a written authorization for a transaction coded as ppd (personal account-NOT business) Your bank can request a copy of the written authorization as if the transaction is more than 60 days old.  The originating bank must provide this copy within 10 days of your bank's request.  An originating bank (Bank that has the account that processes your unauthorized transaction) is ultimately liable but it will take time and effort to collect. Your bank should handle that for you.

60 days is acutal # of days not business days.  Help your bank by doing your part by reviewing all of your transactions in a timely manner.

Very important to view your transactions on a daily basis if you have the capability.

PAPER DRAFTS
There are fraudsters that are processing paper drafts without authorization.  This has a 60 day return window also.  A affidavit must be signed.  If the check is not returned within the 60 day window you may be out the money.  Your bank should not be held liable since they do not know what you do or do not authorize.  

HOPE THIS HELPS ALL OF YOU!

I am handling finances now of my 90 yr old bedridden Mother.  She has been charged $52.00 by CBS (Card Benefit Services) though she has been in and out of hospital and nursing home over the last 6 months.  She has no idea what this is and we want it stopped.  We tried stopping it through the bank, but the charges are coming again.  All bills were paid long ago and we know no new ones have been made, other than medical expences.  How can this continue!  Charging the poor elderly (Mom is a notch baby and gets little in social security) for absolutely nothing is an evil beyond compare.  Can anyone help?

These people have been deducting $52 every two months from my checking account without any authorization.  What can I do?

When my brother got his bank statement for April 2011 transactions, there were
two identical charges of $204.00.  The information explaining the charges was as
follows: CBS 770 217 2929 Billing 77.  SINCE HE KNOWS(on a daily basis what
his account balance should be) $ 408 made a lot of difference.  My nephew spent
hours on the phone trying to find out about this.  My brother has no credit or
debit cards.  He (my nephew) got the same response(or rather no response)  being put on
hold, after talking with Rochelle(who is mentioned by others in the above memos).

My brother will be 84 in October and it appears that older people are being targeted.  Also
since the amounts are not huge, errors or scams could go unnoticed if an account is not
closely monitored.  The two transactions were dated April 25, 2011. That was the day
after Easter Sunday(April 24).

We just found this charge on my father in laws account. they charged him 204.00. This is first time that he has ever got this charge. Seems like all of these charges are coming on checking accounts as a automatic debit.
If this charge does show on a credit card you can dispute under the Fair Credit Billing Act which states that you have 60 days from time of charge to dispute. This applies to credit cards only. We will be shutting down this account and openning another. He had a recurring charge on his account the we found out last month for another company. The best thing we can do is make sure that checking accounts are set up for no autopayments. I know that they are more convient. But, this opens the doors for more opportunity. I work for a major credit card company and handle disputes all day long. The best credit card that you can have is a visa. master card does not offer the all the dispute rights that you can get with a visa card. please check out all your accounts closely. there are so many scams out there right now.

My mother is 82 years old.  I have been helping her get some of her affairs in order and manage her bills.  Several months ago, I started looking over her bank statements.  There is an automatic withdrawal on her statement for $52.00.  When I looked back at older statements, I noticed this has been going on since July of 2007.  My mother has no idea what this is.  I contacted the bank.  They gave me this number.  When I call this number, I am not able to speak to a person.  I have left MANY messages and noone returns my call.  I want to put a stop to this.  They have already milked my mother's account for over $400.00.

CALL YOUR ATTORNEY GENERAL111111111111111111111

I am a POA for an 81 year old man.  CBS got him for $52 on July 25.  My bank will return the ACH.  I do not know what the service is, but it is probably worthless.  This man has been hit numerous times.  I am lucky that I deal with banks that will return ACHs like these.

I just called this number and got an answer and they immediately offered a pro-rated refund...we will wait to see what happens!

i can,t believe after this has been reported to the bbb that something is not being done. it can,t be legal to fleece old people out of the little money they have. shame on you card benefit services!!!!!!!!!!!!!!!!!!!!!!!!!!!!

card benefit services p.o. box 45809, atlanta georgia, 30320. hopefully this will help you

I can,t believe nothing is being done to this so called company

i,ve been trying to get ahold of this company for over a year. they keep taking automatic withdrawels from his account after we cancelled what ever he has. we were not aware of this policy until after my husband was appointed his guardian.  he has no card, or policy, they were never issued. he is 97 years old and can not afford this. we always get a recording, no one ever responds. something needs to be done to put these people out of business. when we looked up the phone number it says they are out of south carolina. please help!!!!!!!!! they just took out another $102.00 plus a 34.00 over draft.

The Better Business Bureau has heard of this number!

I am helping elderly friend and noticed auto deductions every two months from cbs 770 217 2929.  After reading bbb profile I am going to help them have bank stop these deductions.

go to bbb.org.  Click on the National USA Site link.  Then click on link to "check out a business or charity".  Then hit "advanced" link on search screen.  You can now search by phone number.  Enter the number.  It will take you to a profile link for Card Benefits Services.  It is NOT encouraging.  I am filing a complaing with BBB, not that it will help my friend, that this cbs is still alive and well.  Good luck

Did not receive a call from these people but - my father passed away in September 2007 - I am trying to sort out his affairs and take care of my mom.  In December 2007 and now in February 2008 my Dad's account has been charged by these people.  In December I called the number and was frustrated to no end that I could not get someone to either pick up the phone or call me back - now I'm absolutely livid!!!  My parent's bank is trying to help me but are saying that they can put a stop payment on the account but this stupid CBS can attempt to charge them again.  I would appreciate anyone's insite as to how to stop them from charging my Mom -

recently discovered an unauthorized withdrawal from my 93 year old Dad's saving account.  I'm sure there are more, for $52.  The scenario matches many of the others described by this site.  Will close this account
ASAP.
Thanks for the information. Too bad it never gets to the general public on radio or tv.
mab

I get 15 calls a day but they never say anything, it's just silent. I did call the number back many times and once had a male pickup the phone and say "did someone call you from this number" I said yes, then he asked for my name, I didn't give it but asked who I was talking to, he hung up. Thats the only time I have spoken to anyone at CBS? The number I have is 770-293-0151 which may be their new number. This number comes from the Atlanta area of Georgia. I don't know how they got my number and I am only in my early 40's. I did notice all of the people on here that were scammed are in their 70's and older! Maybe thats why they never say anything to me, I don't sound like an older person (everyone tells me that) so thats why they say nothing or just hang up.

I am in the same situation as you.  After reading the other posts on this website, I'm not sure how to go about dealing with these charges.  Sounds like the company isn't going to be any help, as well as the bank.  If you hear of any way to stop these people, please let me know.

Did you ever get this problem resolved?   We just found a deduction on our acct for $204.00 on Oct 12 , 2010    Please help!

I also just noticed a $52/month charge on my aging father's bank statement.  It is an automatic withdrawal and the bank says that somehow these crooks were able to get ahold of his account and routing numbers!!  There should be more authorization required to do these things!

My 89 year old father also go an automatic debit from this company.  When I call them they will not give a customer service person to talk to and they will have an account manager call me.