I got and unauthorized charge for $79.95 which was after I cancelled the accound and then they charged me $85.95 and I have called and called and they all tell me I am getting my refund but its been over a month and i havent gotten my refund.

NONONO SWEETIE... NOT BBB,  HERE IN VANCOUVER WE HAVE "OLSEN ON YOUR SIDE" BUT ANY LOCAL CONSUMER PROTECTOR SHOULD BE ABLE TO FORWARD YOU  (WE HAVE VERY GOOD LAWS TO PROTECT US) THE DETAILS OF THAT LAW & IN CO OPERATION WITH YOUR FRAUD TYPES AT THE CARD COMPANY..YOU CAN GET YOUR MONEY BACK

you mean the risk free satisfaction guaranteed free trial....lol....there's actually a very good law preotecting us from this sort of trickery (at least here in canada)  contact you local consumer protection org and good luck

ordered for husband, didn't work,sent back product in May trying to get refund not successful, sent e-mails,cancelled credit card used for order so not to be charged again, gave new information back in August to get refund still not satisfied no credit, tell me to check with my bank takes 5-8 business or may take a month, been on phone with my bank every week since May and still no results. E-mailed billrep11@gmail.com still nothing. Company needs to provide better service to stay in business and follow their "Terms and Condidtions" for customer satisfaction.

Since June i keep telling them to !@!#$##ing cancel it but they don't, and then they charged me without sending it and then i returned it and they gave me a number and ive emailed every single employee and even today they sent another one, seems like nothing is getting through to them.

need to expose them to consumer affairs!! TV ! NEWS!

I keep getting the same Melanie Scott person as well, she has even told me that a refund was issued and that I should now check with my bank.  today, I told her I wanted the name and contact information of the person who told her my refund was issued.  we'll see what she comes back with next.

I looked very carefully for fine print and "checked" boxes that would state I would be charged further and there weren't any.  I have been fighting with this company for almost two months now to get my refund - because I returned the product back to them and I am still out $166.00 and have no product to show for it.  the only good news is that they did cancel my "subscription" and so i have not been charged more.

If you have to call this number.....it is an international call and you will be billed interntaional rates.

I have been billed for a call to this number from ATT and can not get it removed even though I did not make the call.

I have the same promblem, only I got hit twice. Once from Topstar- Herbal for $79.95. Then from Eliteperoffer for $85.90, plus 2 NSF Fee's of $30.00. Total of $225.85.I have yet to go to the bank, but I will be doing that today.

You probably work for these scammers and that is why you're sticking up for them.
I called and emailed etc. and they kept saying that they will cancel orders and stop billing me. They didn't and continued until I cancelled my credit card. THIS IS A SCAM and I don't care what you say about the web-sites and their fine print, etc. Any reputable company wouldn't treat its clients the way this one did - and maybe you should read this site to see how many of us got caught into this trap. They should be put into jail and charged. I'm out over $500 US dollars - for a free trial sample!!!!

got the exact same thing on my visa - heading in to the bank tomorrow to cancel my card.

I cancelled my debit card and toldmy bank about the unauthorized charges to the tune of $420.00 USD. The bank told me that becuase I authorized the initial purchase there was no way they could refund any of the charges taken from the account. BBB can't find the company and the FBI has been searching for the people for MONTHS. All this started happening to me back in February 2009 and I'm still getting those AUTO-REPLY messages from melanie.scott16@gmail.com The way I see it... Cancel your credit/debit card and be prepared for the loss of whatever they have gotten from you so far. They will not cancel your account and continue making charges as long as the card is active. 2 choices... Continue to be ripped of or cancel your cards to stop the madness and take the loss. If there is anyone who has actually gotten their bank to refund the unauthorized charges please let me know how. Email: stlrs1972@hotmail.com

YOU MUST REPORT IT TO USPS...GIVE THEM THE TRACKING #

FROM THE ELITEGATEHERBAL WEBSITE - SCROLL TO BOTTOM AND CLICK ON TERMS AND CONDITIONS.  Processing your order is your agreement to the terms and conditions regardless of whether you read them or not.

Terms & Conditions
Member User Agreement

You must read and agree to these Terms and Conditions before placing your order for the Trial of RezV Elite. By placing your order for RezV Elite you agree to be bound by the following Terms and Conditions:

Product Disclaimer

I understand the statements regarding these products have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease.

I understand the information on this Web site or in Emails is designed for educational purposes only and is not intended to be a substitute for informed medical advice or care.

I understand I should not use this information to diagnose or treat any health problems and/or illnesses without consulting my doctor. I also understand that RezV Elite is not intended or to be used to treat any type of medical condition.

WARNING: Not intended for use by any individual under 18 years of age. Consult a physician before using this product if you have any medical condition including, but not limited to, strokes, high blood pressure, heart, liver, kidney or thyroid disease, diabetes, anemia, depression, anxiety, other psychiatric conditions, a family history of these or other medical conditions, or if taking any prescription, OTC and/or other herbal medications.

RezV Elite Home Delivery Program (HDP)

Please take a few minutes to read the following, as when you purchase the RezV Elite Trial, you automatically accept the following Terms and Conditions:

When you order the risk-free trial of RezV Elite your credit card will be charged only $5.95 shipping and handling. You will have a full 14 day free trial period from your original order date to decide if RezV Elite is right for you. If you are enjoying RezV Elite, then do nothing, and at the end of your 14 day trial period you will be charged seventy-nine dollars and ninety five cents for the trial bottle you received. Please remember that most customers see significant /noticeable results after using RezV Elite consistently for 3 months. If you find that RezV Elite is not right for you, simply contact our Customer Service Department to cancel your membership within 15 days of your original order date, return the unused portion of the product to us (or the empty packaging if fully consumed), and you will not be charged any additional fees. Approximately 30 days from your original order date, and every 30 days thereafter, a monthly supply of RezV Elite will be sent to you, and your credit card on file will be billed seventy-nine dollars ninety-five cents plus five dollars and ninety five cents shipping and handling (total eighty-five dollars and ninety cents). This way you ensure that you will conveniently have it shipped directly to your front door every month and never run out. If you are not fully satisfied with future shipments of RezV Elite, you may return any unopened containers within 30 days of receipt for a full refund less shipping and handling, and a 20% restocking fee..

By becoming an exclusive member of the RezV Elite Home Delivery Program, you are entitled to discounted offers and promotions that only members receive. There is no obligation to remain in the RezV Elite Lifestyle Program and you may cancel your membership at anytime by contacting Customer Care.

RezV Elite Total Satisfaction Guarantee

I understand that if I am not fully satisfied with future shipments of RezV Elite, I may return any unopened containers of RezV Elite within 30 days of receipt for a full refund less the five dollars and ninety five cents s/h charge and a 20% restocking fee. If you wish to return your product and receive credit for your return, please contact us. You will need to be assigned a Returned Merchandise Authorization number. Please note that the warehouse cannot accept a shipment which is not labeled with an RMA number.?

Negative Option Clause

I UNDERSTAND THAT THIS CONSUMER TRANSACTION INVOLVES A NEGATIVE OPTION, AND THAT I MAY BE LIABLE FOR PAYMENT OF FUTURE GOODS AND SERVICES UNDER THE TERMS OF THIS AGREEMENT FOR SEVENTY-NINE DOLLARS AND NINETY FIVE CENTS PER MONTH PLUS SHIPPING/HANDLING IF I FAIL TO NOTIFY THE SUPPLIER NOT TO SUPPLY THE GOODS OR SERVICES DESCRIBED.

Billing & Customer Support

Our customer service representatives can resolve any billing issues that you may have. Please contact RezV Elite Customer support by email (and/or) or phone.

Hours of Operation: Monday-Friday 9am -5pm EST
Customer Support Phone: 1-(780)-833-1139
Customer Support Email: sales@elitegateherbal.com
You may also contact our customer service using the CONTACT US form on our website.

YOU DO KNOW THAT OPRAH AND DR OZ DON'T ENDORSE THOSE PRODUCTS? NEITHER DOES RACHEL RAY -  CELEBRITY ENDORSEMENTS ARE PART OF THE SCAM.


THE OTHER SCAM IS "AS FEATURED ON" - which just means they have a commercial/advertising only,



If you don't believe me - go the Oprah's website - SCROLL TO THE BOTTOM AND CLICK ON SWEEPSTAKES SCAMS

Neither Oprah Winfrey nor Dr. Oz are associated with nor do they endorse any specific resveratrol product, company or online solicitation of such products. Any companies that misrepresent their affiliation are making false claims. Harpo attorneys are pursuing companies that claim such an affiliation.

Consumers should be aware that neither Oprah Winfrey nor Dr. Oz are associated with nor do they endorse any açaí berry product, company or online solicitation of such products, including MonaVie juice products. Attorneys for Harpo are pursuing companies that claim such an affiliation.


FROM RACHEL RAY WEBSITE
http://blog.rachaelray.com/index.php/2009/01/ ... -berry-products
Many of you have brought to our attention concerns regarding solicitations involving Açai Berry products that bear Rachael Ray?s name or photo. Please note that Rachael Ray has not endorsed any Açai Berry products, and she is not involved with the solicitation of any such products. The use of her name or photo in connection with these solicitations is unauthorized. We want to apologize if you have experienced any confusion or inconvenience pertaining to this matter.

go back to the website that you ordered it from - scroll to the bottom and read the terms and conditions..  

You will find out why you keep getting charged..

yah they tried to scam me too. i never received product after being charged 5.95 for free trial. thats why i only use prepaid cards online. i saw this and went straight to atm and emptied the card and got a new one. they have since tried to charge my card several times for different amounts around 80 bucks...sure hope somebody finds them and cuts their throats...

cmon....berri pills?...how many of you actually wanted a bigger ding dong?...am i the only one on the planet that wanted to see if it worked?...hee hee...i got screwed too but cancelled my card as soon as i saw all this. cost me 5.95 to realize my ding dong is just fine....guess i was being greedy :)

anyone have an email for these maggots at topstar herbal?...

actually...i read it. never got product and still reveived charge. didn't CHOOSE to do that...

Many thanks to everyone who posted here.  I too got this stuff because a friend sent it to me in a yahoo off-line message saying they has lost X #'s.  I left it in the post office until the day it was to be sent back and decided to sign for it.  I got a really bad feeling about it when the receipt had no contact information or at least none in English.  I don't read Chinese symbols.  I attempted to call the number on my bank statement several times with zero response, not even a ring.  I decided to do some checking on-line and found this page.  I just cancelled the card I used to make the purchase.  Best of luck to them if they attempt to access my account.  Another lesson learned, for sure!!

Hey guys. I'm working for security and prevention department of a bank and credit card. Just want to let you know that if you guys using any credit cards with those business, call your bank and make them change your credit card as a preventive mesure. Since you guys have never authorised those amount there's no way they will refuse replace your card.

Trust me, I have seen a lot of those transactions lately, and all our customers will get their money back. So don't panic and call your bank =)

Thanks for all the info; after reading all these posts concerning the scam, I immediately canceled my credit card number to prevent an issue and having to fight them later.

This has happen to me too, only TopStar Herbal had my details too and have taken monies out of my account without my authorisation, my bank has blocked any payments to these companies and is sorting it out.

I also received an email from a friend that said to try it and in fact she did not send it either.

If it helps mine did not come UPS or FedEx, it came private car to Ohio???

Cancel now and change your card. You will receive a few days before your trial period and they will not cancel it

I have had this same issue.I cancelled my pills via email. I received the excuse that I needed to try it longer. I have sent requests for cancellations several times and they reply every time with a list of terms and conditions. There has to be something they can do??? I will continue to watch this site but if anyone has any info, please email me at mlstillions@hotmail.com. I have called all 3 of the numbers listed here and have had NO response???

LIVE IN THE UK - OBVIOUSLY A WORLD WIDE SCAM!!! Tell anyone you  know about these fraudsters.

Cancelled card and logged a dispute £130.00 poorer!!!