780-420-0193
Alberta, CANADA
 | Just hang up 2014-03-13 01:32:56 Telemarketer |
As an independent business owner, I receive an abundance of calls from marketing companies including Regional Maple Leaf.
They are annoying and a huge waste of my time but, being a professional "Canadian" business owner, when I answer the phone it's always with the intention of providing stellar customer service. This approach allows the unsolicited caller to catch (me) off guard. The bulk of these calls seem to hit from January 15th to mid March every year. I've been in business long enough now that our marketing is all nailed down. No further input or ideas required. Last year in January, I knew the calls were about to start so I adopted a strategy before the first call came in. My answer was going be that our marketing was already in place for the year and the budget was used. They persisted. I dragged myself through more conversations than I care to mention. This year - new plan. It's been working great. I figured out that as long as I'm willing to stay on the phone I'm sure they would be more then happy to keep selling. So I just hang up. No problem.
If they call back, excuse yourself because there's some one at the door and leave them on hold.
They are annoying and a huge waste of my time but, being a professional "Canadian" business owner, when I answer the phone it's always with the intention of providing stellar customer service. This approach allows the unsolicited caller to catch (me) off guard. The bulk of these calls seem to hit from January 15th to mid March every year. I've been in business long enough now that our marketing is all nailed down. No further input or ideas required. Last year in January, I knew the calls were about to start so I adopted a strategy before the first call came in. My answer was going be that our marketing was already in place for the year and the budget was used. They persisted. I dragged myself through more conversations than I care to mention. This year - new plan. It's been working great. I figured out that as long as I'm willing to stay on the phone I'm sure they would be more then happy to keep selling. So I just hang up. No problem.
If they call back, excuse yourself because there's some one at the door and leave them on hold.
| Apocalipse 2013-11-05 21:57:42 Unknown |
I really hate to receive a call from people who does'nt leave a message...
| Lisa 2012-06-30 08:31:10 Unknown |
I got a call from this number, I talked to a girl named Kayla, at first she sounded familiar
She was very funny and down to earth. We talked for like 5 mins I've never laughed so hard
In a long time then she told me she was selling ads in a children's magazine so I bought one
And I've been buying them ever since!! They are great! She's a blast! I've always hated telemarketers
But this was a whole new experience!
She was very funny and down to earth. We talked for like 5 mins I've never laughed so hard
In a long time then she told me she was selling ads in a children's magazine so I bought one
And I've been buying them ever since!! They are great! She's a blast! I've always hated telemarketers
But this was a whole new experience!
| MM 2012-06-25 21:58:27 Unknown |
Well, I got duped. Now I know for next time as I bet they will be calling again as I am now probably marked with idiot beside my phone number.
Oh well, live and learn.
Oh well, live and learn.
| KD 2012-02-22 00:37:51 Telemarketer |
These people have been calling my office for a couple of years now. It is like clockwork every two months ago. They start out by attempting to catch me off guard by implying that they are one of my clients and telling a joke (usually sexist and degrading to men - since I am a woman they apparently they think that appeals to me). They waste my time for about 5 minutes before advising that they are calling from [insert name of whatever s****y magazine they are looking for me to buy advertising in]. I say that I am not interested and they put on the high pressure "don't you care about the children" spiel. She never wants to let me off the telephone.
I am thinking about making a complaint with the Competition Bureau. I'm tired of these idiots.
I am thinking about making a complaint with the Competition Bureau. I'm tired of these idiots.
| Thomas 2012-01-08 08:27:21 Unknown |
Just a secretary???? Answering a phone! What are they calling on the phone?? SCAMMERS!!!! A car saleman but yet selling not even a lemon car but rather something that will do NOTHING for you at all!! I want to know where these 30000 magazines went in Vancouver!!! Funny how not ONE phone call came in from them! Not asking much just maybe ONE phone call would be nice!!!
Can you please post where your
the elementary
SAFETY BOOK
for children
got sent other than the people that paid for an add??? I have literally called over a dozen doctor offices as thats where I was told they were going and not ONE received it!!!! I would assume since the woman that sold me the advertisement told me that 30000-50000 would go out that you could list where 1000 of them went!!! Come on all I am asking for is the proof of say 2% of what you said would be shipped out!!!
Total scam !
Can you please post where your
the elementary
SAFETY BOOK
for children
got sent other than the people that paid for an add??? I have literally called over a dozen doctor offices as thats where I was told they were going and not ONE received it!!!! I would assume since the woman that sold me the advertisement told me that 30000-50000 would go out that you could list where 1000 of them went!!! Come on all I am asking for is the proof of say 2% of what you said would be shipped out!!!
Total scam !
| Thomas 2012-01-08 08:16:07 Unknown |
Well I do answer the phone and own the company and can say that I ask EVERY person that calls where they saw our add or where they heard of us and not ONCE was this magazine mentioned! In fact I have called a dozen doctors offices asking if they have or heard of them and not one had! I am surprised because the very flirty girl that called and told me 30000 magazines were going out in Vancouver stated how much it would help my business yet not ONE person after 30000 magazines went out called!!!
Weird!!!!!!!!
Weird!!!!!!!!
| LS 2011-12-06 20:31:34 Telemarketer |
cubanfyah
If you do not work for the company,
you should probably stop post good faith replies towards them.
You may think you are in-the-right to protect the company,
but you are doing more negative damage than you may think.
If anything your replies have made this thread more visible on Google
and now that creates a negative impression on the company.
Let the company handle their own reputation control, it is their prerogative,
and should be handled through corporate counsel and authorized communications officer.
I do not work for this company, and have learned about it from an unsolicited call.
I have received a call at 9:47 local time, the caller have been lively, cheerful and friendly.
I have assumed the caller is client calling to deliver a complaint to our HQ,
mostly because that's the kind of calls we receive, aside from couriers and account providers.
Caller have spent a considerable amount of time before getting to the gist of the sales pitch. Topics covered pets, Disney, children, a casual conversation about what our company does.
The "small talk" phase was 3-5 minutes and was very un-annoying, as the person speaking was definitely making a genuine effort for a good predisposition.
The sales pitch was introduced very un-intrusively, I have to admit the caller could go very far in this kind of work, have this been the nineties. My overall impression is, as I hope everyone already guessed, was great (putting aside this being an unsolicited call).
The negative/suggestions to the company:
The sales pitch eventually culminated in an attempt to close, at which point I had to take the lead of the conversation, and realistically let the caller know that any such engagements cannot be easily plunged into over the phone, and thus an introductory e-mail would be in order. They did indeed say that they are not able to use e-mail in this situation, and they had to fall back on a fax option. Which they did send, it was much shorter than my post here, was clearly understandable and the advertisement placement sample was included.
Once I've received the fax, I have checked their website (which deserves a few comments too),
checked their BBB accreditation, since they do post it on their website. BBB accreditation checks out, and apparently business have been operating since 1977:
http://www.bbb.org/edmonton/business-reviews/ ... onton-ab-100528
One thing I would say about the classification on BBB website: "Business Category - Publishers-Book",
which I believe to be incorrect, since the gist of their business, from my limited engagement seems to be advertisement sales over telemarketing. They are not making any money on the actual publication of their free books. In fact that part of the business is definitely a money sink - design costs, printing costs, distribution costs, and no returns on the physical publications.
However they do employ an original artist, they employ a webdesigner (a pretty amateur one), and they employ out-bound calling sales agents (I gather that would be the major share of their work-force).
Drilling down to the core of their business: they are a for-profit organization, the fact that they are engaging in "good faith" publications is a positive and a negative for them. Using their politically correct niche as a sales pitch would be (in my eyes) unethical, since they are in it to make money (like any for-profit business), and publishing in the field of drug awareness and other kid related ailments is only a niche that has been working for them. To make an ethical statement that they are really supporting the causes they claim to support, they would have to go completely non-profit.
Furthermore, as an advertisement agency, they have failed on one crucial aspect of their pitch - the audience reach - basically they said doctor's offices and maybe community centers and so forth - so they do not really have any solid numbers (how can they?); as opposed to let's say the free newspapers getting handed out on public transport. When somebody tries to sell you advertisement, you have to consider the audience, sheer numbers, and effective output of the advertisement dollar. Since they are not able to provide this "estimate", and from guesstimating their reach, it is not exactly in 100,000 people's hands every morning, I doubt that it is something that our company would be interested in.
Their website is about 30% of what I would expect from a successful 21st century kid oriented publisher/advertiser:
The layout (of the kid oriented sites) is really basic, they should consult with YTV.ca and Teletoon.ca
Navigation is redundant, and the redundancy is not well highlighted.
Most of their presentation is Flash, which is nowadays is a waste of developer time.
They do have an iPad app, but judging from their comics, the kid in me definitely put up a good resistance to this "adult propaganda", so something they can do is consult with child psychology studies, and perhaps have more "filler story" to keep the kid engaged, rather than reading walls of text of potentially incorrect cliche statements on drugs.
I almost felt like this website could be aiding kinds on disguising their "newly found toys" away from their parents, I would suggest again to be less intrusive/propaganda like.
Conclusion:
Now-a-days having received an unsolicited sales pitch typically generates a lot more hate than back in the nineties - people are more connected - and thus do not value a 5-10-15 minute conversation with a professional conversationalist. They should have the ability to sent template e-mail (in case the company does not want sales agents to have free reign in what they say in those e-mails).
They should have a complete advertisement pitch, including a well argued reach estimate.
They should not engage in un-ethical approaches (none were used in my conversation, except for maybe keeping me guessing the purpose of the call for good 3-5 minutes) like a hard push on their politically correct publishing niche, pretending to have had previous engagements, leading on to believe to have relations to company other than advertisement.
Also, whoever reads this thread, please take the comments with a grain of salt, many people here claim to have received multiple calls in a short time frame - that is bad, but I'm sure a firm warning to them about further calls will suffice. The use of word scam, entails that some sort of a one-sided transaction takes place - somebody gets money/product and the counter-party gets nothing in return.
This is not true, this company has a valid business model, and operates on the pretenses it has developed over 3 dozen years, and it's only natural that the companies are not yet catching on with the times - unsolicited call = -10 karma points. None-the-less I was impressed with my conversation with them today, and thus I am taking the time to write my thoughts on the matter.
Regards to all angry telephone users =)
If you do not work for the company,
you should probably stop post good faith replies towards them.
You may think you are in-the-right to protect the company,
but you are doing more negative damage than you may think.
If anything your replies have made this thread more visible on Google
and now that creates a negative impression on the company.
Let the company handle their own reputation control, it is their prerogative,
and should be handled through corporate counsel and authorized communications officer.
I do not work for this company, and have learned about it from an unsolicited call.
I have received a call at 9:47 local time, the caller have been lively, cheerful and friendly.
I have assumed the caller is client calling to deliver a complaint to our HQ,
mostly because that's the kind of calls we receive, aside from couriers and account providers.
Caller have spent a considerable amount of time before getting to the gist of the sales pitch. Topics covered pets, Disney, children, a casual conversation about what our company does.
The "small talk" phase was 3-5 minutes and was very un-annoying, as the person speaking was definitely making a genuine effort for a good predisposition.
The sales pitch was introduced very un-intrusively, I have to admit the caller could go very far in this kind of work, have this been the nineties. My overall impression is, as I hope everyone already guessed, was great (putting aside this being an unsolicited call).
The negative/suggestions to the company:
The sales pitch eventually culminated in an attempt to close, at which point I had to take the lead of the conversation, and realistically let the caller know that any such engagements cannot be easily plunged into over the phone, and thus an introductory e-mail would be in order. They did indeed say that they are not able to use e-mail in this situation, and they had to fall back on a fax option. Which they did send, it was much shorter than my post here, was clearly understandable and the advertisement placement sample was included.
Once I've received the fax, I have checked their website (which deserves a few comments too),
checked their BBB accreditation, since they do post it on their website. BBB accreditation checks out, and apparently business have been operating since 1977:
http://www.bbb.org/edmonton/business-reviews/ ... onton-ab-100528
One thing I would say about the classification on BBB website: "Business Category - Publishers-Book",
which I believe to be incorrect, since the gist of their business, from my limited engagement seems to be advertisement sales over telemarketing. They are not making any money on the actual publication of their free books. In fact that part of the business is definitely a money sink - design costs, printing costs, distribution costs, and no returns on the physical publications.
However they do employ an original artist, they employ a webdesigner (a pretty amateur one), and they employ out-bound calling sales agents (I gather that would be the major share of their work-force).
Drilling down to the core of their business: they are a for-profit organization, the fact that they are engaging in "good faith" publications is a positive and a negative for them. Using their politically correct niche as a sales pitch would be (in my eyes) unethical, since they are in it to make money (like any for-profit business), and publishing in the field of drug awareness and other kid related ailments is only a niche that has been working for them. To make an ethical statement that they are really supporting the causes they claim to support, they would have to go completely non-profit.
Furthermore, as an advertisement agency, they have failed on one crucial aspect of their pitch - the audience reach - basically they said doctor's offices and maybe community centers and so forth - so they do not really have any solid numbers (how can they?); as opposed to let's say the free newspapers getting handed out on public transport. When somebody tries to sell you advertisement, you have to consider the audience, sheer numbers, and effective output of the advertisement dollar. Since they are not able to provide this "estimate", and from guesstimating their reach, it is not exactly in 100,000 people's hands every morning, I doubt that it is something that our company would be interested in.
Their website is about 30% of what I would expect from a successful 21st century kid oriented publisher/advertiser:
The layout (of the kid oriented sites) is really basic, they should consult with YTV.ca and Teletoon.ca
Navigation is redundant, and the redundancy is not well highlighted.
Most of their presentation is Flash, which is nowadays is a waste of developer time.
They do have an iPad app, but judging from their comics, the kid in me definitely put up a good resistance to this "adult propaganda", so something they can do is consult with child psychology studies, and perhaps have more "filler story" to keep the kid engaged, rather than reading walls of text of potentially incorrect cliche statements on drugs.
I almost felt like this website could be aiding kinds on disguising their "newly found toys" away from their parents, I would suggest again to be less intrusive/propaganda like.
Conclusion:
Now-a-days having received an unsolicited sales pitch typically generates a lot more hate than back in the nineties - people are more connected - and thus do not value a 5-10-15 minute conversation with a professional conversationalist. They should have the ability to sent template e-mail (in case the company does not want sales agents to have free reign in what they say in those e-mails).
They should have a complete advertisement pitch, including a well argued reach estimate.
They should not engage in un-ethical approaches (none were used in my conversation, except for maybe keeping me guessing the purpose of the call for good 3-5 minutes) like a hard push on their politically correct publishing niche, pretending to have had previous engagements, leading on to believe to have relations to company other than advertisement.
Also, whoever reads this thread, please take the comments with a grain of salt, many people here claim to have received multiple calls in a short time frame - that is bad, but I'm sure a firm warning to them about further calls will suffice. The use of word scam, entails that some sort of a one-sided transaction takes place - somebody gets money/product and the counter-party gets nothing in return.
This is not true, this company has a valid business model, and operates on the pretenses it has developed over 3 dozen years, and it's only natural that the companies are not yet catching on with the times - unsolicited call = -10 karma points. None-the-less I was impressed with my conversation with them today, and thus I am taking the time to write my thoughts on the matter.
Regards to all angry telephone users =)
| JBush 2011-11-27 07:23:15 Unknown |
Bullsh*t is right! Don't let Markus here get to ya Buddie! This is either a reply from Markus or one of his p**sy friends, nobody who isn't Markus or one of his p**sy friends would see this many posts of the same ripping off p**sy scams their pulling, and give a sh*t to reply against you, in support of people that only sometimes scam working people. What an assh*le. Is it OK that me and these hundreds or so, probably thousands of working, tax paying legitimate people, get caught up in these sneaky recorded double phone call confirming scam? Who could you possibly be Cubanfyah? Just a really satisfied customer that got their business card in a kids book with a thousand other companies for a few hundred dollars? So satisfied that not only did you do that once, you did it twice within a couple months? $600 bucks ish to advertise in two children's magazines, enviro, and saftey, then, feeling as though you have now taken from RMC, you owe them, you study there history, donations, who they work with, solicitor general blah blah, numerous certificate bullsh*t, so you can get on the internet and dismiss people, who have complaints on review boards, trying to find out who is doing this obvious scam to them. Can't wait till you reply to this and settle my mind with more great knowledge of write offs the large company trying to rip me off right now gets to do. Please Cubanfyah, a few more credentials and donation stats thrown my way and maybe i will join you on your quest to tell the complainers on the internet that they're not being burnt by these guys, they should just pay whatever this company says because they have about a third of a conversation recorded. What's wrong with you Cubanfyah? For you to reply to someone who is having trouble with a company doing sneaky non-transparent business, with the money they give away to other very large businesses, there's something wrong with you. You're an assh*le and your opinion in my getting scammed is moot. There are people that never scam Cubanfyah. Your not one of them.
| cubanfyah 2011-09-22 06:26:31 Unknown |
LMFAO.....I'm pretty sure they make a lot more than u would imagine! Maybe even more than you!
| cubanfyah 2011-09-22 06:21:05 Unknown |
LMAO!!!!! WOW u sure took that to heart! Did I strike a nerve lol!?! 20 years of socializing with the boss hey......and u call me the sleeze!!! BTW its spelt " sleaze".I'm sure u do know his company inside and out as u put it!
| I answer your calls 2011-06-20 23:10:33 Unknown |
Spoken like a true telemarketing sleeze! In this economy it is not unusual for multi-tasking, job sharing, downsizing etc. I answer phones along with 2 other people in my office, none of us is "just the secretary" we hold much higher positions than "just the secretary" & after 20+ years working directly with the owner and socializing with him & his family.... I know EVERYTHING about this company and the owner has made it my business to weed out unwanted sales calls.
| Nutmeg 2011-06-06 20:57:03 Unknown |
Calls and never leave message. Dialed number back and asked to be removed. So we'll see. Finally got a live person..
| jon 2011-06-06 20:57:03 Unknown |
Phoned my cell my office number just made sounds I don't want them to call me again please ban this number from calling me
| random 2011-06-06 20:57:03 Unknown |
I got a lady named Danielle - who says they are from "RMC" - a publishing company for Childrens Books, and are looking for advertisers.
| Carol 2011-06-06 20:57:03 Unknown |
I got this telephone number today and a lady very sour without polite words like good morning told me hold on and after while She asked me for the boss and refused to answer what is it about. How people can interrupt your routine, your life, your privacy, entering in your home and they cannot answer What is it about.
| Dean 2011-06-06 20:57:03 Unknown |
Some kind of marketing company. Blocked! hahaha!!!
| cubanfyah 2011-05-20 02:15:15 Unknown |
Actually I don't work for them at all....so u shouldn't assume because it makes YOU look like the f****ng idiot!
| cubanfyah 2011-04-15 20:25:24 Unknown |
Actually it does work considering the company has been in business since 1973. Furthermore, if there is no message there is no message....simple. Just because you don't know this company does not mean the owner or the manager or the ceo of where you work doesn't. Heaven for bid you don't know something around there. Remember if you are answering the phone it means you are just the secretary. Some things are just none of your business.
| bbblithering 2011-04-15 05:38:04 Unknown |
Hey, they pay an idiot (that would be YOU) to shill for them on the internet. What more do your potential victims need to know?
| cubanfyah 2011-04-15 04:47:54 Unknown |
That's y as of this date right now the company has an a+ rating on the bbb website...the bbb wouldn't have that rating posted if it wasn't true. So in that case are you questioning the integrity of the bbb?
| cubanfyah 2011-04-15 04:44:22 Unknown |
Then why right now as of this date does the bbb website post an a+ rating on the website????? Go to www.regionalmapleleaf.com and u will see the certificates as well as them donating up to 100,000 dollas to doctors without borders for help in japan through their facebook or twitter pages....
| your a lier 2011-04-05 14:35:59 Unknown |
you are lying. i looked into you. this is a scam and the BBB agreed.
| b***s*** 2011-04-05 14:34:52 Unknown |
b***s***. i did look into it and your lying
| feel sorry for them 2011-04-05 14:34:05 Unknown |
such an annoying scam. these are just a bunch of uneducated bumbs that cant find a real job. just ignor them. straight up annoying and you cant help but feel sorry for these people. peobbaly cant afford to feed themselves
| Sammy 2011-03-20 15:43:24 Unknown |
??? Lol
| Sammy 2011-03-20 15:38:22 Unknown |
My a**??!!?? These are childrens books! COME ON lol
| sammy 2011-03-20 15:31:42 Unknown |
The company wouldn't have sent u an invoice unless ur "partner" did purchase the ad. Maybe u guys should talk more:)
| cubanfyah 2011-01-12 15:31:31 Unknown |
Please do contact the better business bureau. You will find out that the company has an a+ rating. Also if you want to try to shut down the company all I can say to you is good luck, considering the work the company does is endorsed by the mounted police foundation! ;)
| cubanfyah 2011-01-08 09:01:40 Unknown |
Lmao misterl....did u just use the internet to utter a threat...not very smart!
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