If it's Chase and they're legit why are they calling me I don't have a Chase card

This is Chase Bank Fraud Operations. They caught a fraudulent (or mistaken) charge on my credit card. Okay by me!

Called about change of address yet receiving mail fine from Chase at the new address, just looked at last 3 bills and snailmail spam and yes no problem with addressing.  They are trying to sell more services for Chase Identity Protection like Credit Report Monitoring and using an excuse like a problem with change of address.

Only twice today so far and it is nearly three oclock. Usually it is five or six times by now. I answer the phone and say hello hello HELLO HELLO and then they hang up,

Fake call claiming to be from Chase bank - I verified with Chase that this is indeed a phishing fraud and has nothing to do with them.

Notice all the shill postings claiming that the call is real - a sure sign of a fraud.  There are numerous reports on 800notes of numbers claiming to be "fraud alerts" from a number of different financial institutions, all with large numbers of shill postings very similar to the ones here - likely part of a widespread fraud campaign:

Numerous other fake number all claiming to be from various banks - all with the same shill postings:


http://800notes.com/Phone.aspx/1-302-731-1166/2

http://800notes.com/Phone.aspx/1-800-555-0433

http://800notes.com/Phone.aspx/1-800-454-9078

http://800notes.com/Phone.aspx/1-302-731-1166

http://800notes.com/Phone.aspx/1-800-669-0102

http://800notes.com/Phone.aspx/1-866-255-3409/3

http://800notes.com/Phone.aspx/1-904-954-7500

http://800notes.com/Phone.aspx/1-402-935-7733/2

http://800notes.com/Phone.aspx/1-800-830-8574

http://geekery.davidherron.com/2011/09/is-800 ... -citicards.html

And many more .... the LL Bean Credit Card, etc., etc.

800-216-2032 does really belong to Chase Card Services. If you have "card protection services" with them then you will be called anytime you make a purchase using your card that you have protection on. I have "Internet Protection", and anytime I make a purchase over the NET they will call immediately to confirm that you did indeed make that purchase. Saved me several times from fraudulant scams....So if anyone out there sees this number they are legit.

..SAFE  NUMBER IT IS CHASE FRAUD PROTECTION
                                            DID U MAKE A PURCHASE USING UR CREDIT CARD?
                                            WELL YHERE CONFIRMING IT. SAFE CALL OR CALL BACK
                                            1-800-524-3880 OR 1-800-945-2000  CHASE FRAD NO.'S THIS
                                            SITE IS LEGIETT..

I GOT A CALL FROM THIS NO. THIS MORNING & DIDN'T ANSWER.CAME IN HERE TO LOOK IT UP & SEEN WHERE EVERYONE HAS SAID IT WAS CHASE FRAD DECT, SO I HAD THERE MAIN NO. 1-800-542-3880 WHICH I CALLED TO VERIFY THIS I DID MAKE A PURCHASE ON THE INTERNET LAST NITE WITH MY CARD, SO I CALLED THE 5423880 NO. BACK IT WAS LIGIET NO. CHASE SAID THEY HAVE MANY CTRS. FOR CALL BACKS . SHE ALSO CONFIRMED ABOUT MY RECENT TRANSITION SAID THE 800-216-2032 COULDN'T GET ME TO ANSWER . WHICH IS CORRECT  SHE WENT ON TO TELL ME IT WAS A LIGGETT CALL & SHE EVEN TOLD ME WHAT TIME THE COMP CALLED ME.......SO THIS IS A SAFE NO. IT DOESN'T HURT TO CHECK SO I ALWAY'S DO  I WILL CONFIRM THIS IS WHO THEY SAY ( CHASE FRAUD ) TO ASK U IF U MADE O PURCHASE ON UR CHASE CAED  IT'S OK..........

This is definitely a legitimate number for Chase Credit Card Services Fraud Detection.  It's the second time in two years I've received a call from them letting me know my credit card had been compromised.  Good job, Chase!

It is definitely a Chase Identity Fraud Alert call

Ok- I confirmed it is Chase but the Debit Card- Not credit card
Number is good!

I got over 5 calls today from this number
I called chase and it is NOT one of theirs.  Its close-.
When I called the number it says google voice services
This sounds like a scam for sure

Legitimate number. I lost my debit and credit cards on the train this morning and right after I cancelled all my cards they called me letting me know that there was some activity on the account. Great Service. Worth paying $11.99 every month for.

I received 2 calls from this number in reference to my Chase Freedom card.  I looked it up on the chase website and could not find it.  I called a known chase number and was put through to their Fraud Detection line.  I was able to verify that this is a Chase number.  I made them aware of the concerns around this number along with my research on their website and others.  I asked them to get this changed and suggested that they have the caller call the number on the back of their card and have a prompt for the Fraud Detection Unit. doing this would eliminate the concerns that have compiled from this.  Chase is going to look into this and hopefully resolve this issues surrounding this.

This is a call from Chase credit card. They wanted to alert me someone has been using my credit card on an internet transaction.

phone continues to ring but there is no answer. It never leaves a message on the machine.

I think it is Chase credit card.  I got an automated call from them because I have an alert request if my card is used online.  I had made an online purchase.

1-800-216-2032 is definitely Chase Fraud Detection.
They called today & left a message reporting a
questionable debit to my Chase Freedom Card &
asked that I return their call.
I was sceptical, so I called the customer service
number on the back of my Chase Freedom Card &
the lady at Chase verified that 1-800-216-2032
is the number for their Fraud Detection Unit.
(The debit turned out to be legitimate).

No worries....It's an automated call from Chase Card services fraud detection.  Notified me of an address change to my account (which I requested).  Good work, Chase!

This is legit.  My husband requested a new card and I got an alert to verify it.  It's all automated and they don't ask for any personal info. I had forgotten I signed up for Chase Fraud Alert as this is the first time I ever got a call from them.

I think that I cancelled foriegn verifacition in error

paranoid people. this is really chase. they are trying to help you out.

I've gotten legit calls from this number. However...

Any idiot with an internet connection or the right phone system can spoof caller ID. This is not a secure way to know who is really calling you.

Don't answer, then call them back. That's the only way to know you're really talking to the bank.

This is Chase Fraud Detector.  They called me because people from three different states were trying to charge on my account on the internet.  I am glad they called me to ask if I had made those purchases.

It is Chase Fraud Protector. Good Service.

I agree with all the postings regarding Chase Fraud Detector. I usually get a call from them within minutes of making an online purchase. I then go to the Chase web site and check my pending charges. The amount is usually the same as the purchase I just made.

It's legitimate. They probably just have your phone # by mistake. I use their service & they call to verify when I make online purchases that may seem questionable.

This is a legitimate number. They always call me to verify when I make online purchases that might seem questionable.

I believe this is NOT a legit service.

I don't have a chase account.

This number called me as an automated Service asking for someone I don't know. When I called back, I tried to get a hold of someone. They told me to dial 888.688.3251.

I called that number and they asked for my SSN even after I told them I don't have an account. What legitimate card company would do that? This is an identity theft scam.

I gave them my number and she didn't find it associated with any account but assured me that she would escalate this to upper management and that I would not receive any further phone calls.

This has fraud written all over it.

Don't be so paranoid.  It is a legitimate call from fraud detector, a service you are paying a monthly fee to have. Sorta helps keep unauthorized charges off your credit card.