800-220-6004
John
John
2014-06-09 22:26:30
Unknown
If M&T Bank is calling your cell phone (not landline) without your consent, you may be able to start a class action under the TCPA (Telephone Consumer Protection Act).

I'm being represented by the IHateTelemarketers attorneys right now in a similar case. They are awesome and can stop these annoying telemarketing practices:

http://ihatetelemarketers.com

Highly recommend speaking with them if you're willing to be a class rep.
David
David
2014-04-30 17:36:38
Debt Collector
Did receive a telephone call from this number on 4/23/14 at 9:35 a.m.  They did not leave a message but it was from the collections department of M&T Bank's mortgage division.  I do have a mortgage with M&T Bank and my payment this month was late and I assume this department was calling in an attempt to reach me.  Since it is a legitimate phone call and it was pertaining to my mortgage, M&T Bank should have the courtesy to leave a message even if it was something as basic as "this is your mortgage company, please call us back regarding your mortgage".  Why take the time to call me and not even leave a message?  I did make the payment a few days later and have not received a phone call again from this number.
Miffed!
Miffed!
2014-04-14 18:36:56
Unknown
Got a call from this number, who left no message. I don't have a mortgage. Why call me?
M
M
2014-03-28 19:26:45
Debt Collector
M&T Bank out of Buffalo, NY. Very disrespectful and harassing, to the downright intimidating. Sent them two letters to stop harassing me as I have ptsd and what they are doing is exacerbating my disabilities. They don't leave extensions or direct numbers and cannot follow simple voice mail instructions for their calls to be returned. Spent time on the phone trying to get ahold of them and when finally put through and after I said hello to them they hung up on me. They called again a week later and this time I did answer and said hello and they hung up on me. Terrible deceptive company. They have "lost or never received" my loan modification paperwork more then 3 times. Even though I have fax transmissions status pages showing they went through. Finally received my paperwork (all 30 something pages) and went to underwriting. M&T Bank then sent me a letter stating they were closing the case due to lack of information. There was NO other information I could give them!


Ended up sending them another letter stating if they wanted the same paperwork again they would need to send me a check to pay for the faxing before I sent them the same paperwork again and to stop calling and harassing and intimidating me.

Terrible company. Record you phone calls with these people (Tell them before hand that they are being recorded due to phone laws. And they can't hold it against you for wanting to keep their lies on record) Hire an aggressive attorney asap if you are wanting to workout a loan modification and if you can't find a halfway decent attorney for low cost check with a justice project in your state that pro rates or performs actions for free.

Best advice, cover your own backside, because M&T Bank will slip up and threaten you or perform some other illegal action and you'll at least have documented proof to go on the offensive. Fear not.

Stockton, CA
Stockton, CA
2014-03-13 20:22:13
Unknown
I made my payment today as well, and my phone was ringing as I was speaking with my boss. Luckily it was on vibrate, but I don't understand what the bank's problem is.  They didn't leave a message either.
Mrs.2013
Mrs.2013
2014-03-06 20:07:52
Unknown
Just started receiving calls twice a day on my work phone. I answered once and they hung up on me. I know my mortgage is one month ahead and with a completely different lender... What the heck?
Brad
Brad
2014-03-05 01:19:16
Debt Collector
I get them also.. M&T Bank buys mortgages labeled as "troubled" from other mortgage company's. M&T's policy is to start calling on the 4th day after the due date, regardless of the late date.
Brian
Brian
2014-03-04 17:41:43
Debt Collector
M&T calls me about two weeks before the payment is due every month, sometimes twice a day.   Considering refinance options just to be rid of them though there's no guarantee they won't buy my mortgage again.  They are complete tools!
mlopez
mlopez
2014-02-21 17:28:36
Debt Collector
I keep getting calls and I dont even have a mortgage payment.
Ann
Ann
2014-02-20 18:23:22
Unknown
My story is the same. Never one problem when mortgage was with Bank of America. Sold to M&T. Nothing but problems since.  
Manicho2
Manicho2
2014-02-12 20:55:53
Debt Collector
I get the same call from this number -always 2nd 3rd 4th-today is 12th-3 times--I always pay on the 14th--they can see past track record of this for past 7 months.
Not a Fan of MandT Bank
Not a Fan of MandT Bank
2014-02-11 01:06:20
Unknown
Your absolutely right.  They will call you consistantly 5th, 6th, 7th ...Unfortunetly I was 30 days past once and you get it from all angles.  USPS, FED EX AND UPS like they need to kill more trees.  Then they have a bunch of different phone numbers, toll free and 716. Like they need to remind my I'm broke.
Sarah
Sarah
2014-02-07 01:50:00
Unknown
What a waste of their resources... Paying people to call everyone with a mortgage. So stupid. I can't wait to get rid of them and get a new mortgage company.
jdm
jdm
2014-02-06 15:40:24
Prank Call
they are calling me to remind me that I have a house payment never been late they bought our account from BOA .Has been a night mare ever since.
THEY ARE TOTAL A__ H__s  
Bitchmachine
Bitchmachine
2014-01-24 02:21:44
Unknown
Yep good old m&t.... F****rs lost my mortgage check I sent cert/return receipt. Guy in another state got it sent to him because they were returning his checks as part of his refi...but sent him mine instead.
I've not been late once but now they claim I'm in default. Guess what bi****s, the guy sent me my check back so I can prove M&T mishandled my check...suck me sideways because you can never foreclose now thanks to your own incompetence. Got my check and a whole paper trail of M&T stupidity. Bite it bi****s!haha
DWM
DWM
2014-01-13 20:22:07
Unknown
We get calls to an office phone daily. No one that works here as given the number out.
Allison
Allison
2014-01-10 15:55:49
Unknown
I agree. We were sold to M&T by Bank of America. M&T is way less understanding about financial difficulties their customers are having. Putting them on block.
rrivas
rrivas
2014-01-09 18:37:59
Debt Collector
I just received a call also telling me that my mortgage payment is late, I am still within my grace period to make the payment. she wanted to know when I was making the payment also.
Wendt
Wendt
2014-01-09 15:27:29
Unknown
M&T is the worst bank with horrible customer service.
Steve
Steve
2014-01-08 20:33:21
Unknown
I don't know how it works in the USA, but in England no-one can do anything without a Court order. I would imagine that this is pretty much the same in most western Countries.
CJC
CJC
2014-01-08 20:27:37
Unknown
Am I'm going to have to refinance my house to get these people to leave me alone? Never made a payment late, but they call to remind me and then ask me questions that should be in the records. When you call the number back it states in the opening message that it is debt collection company. WTH!?!
greenman
greenman
2013-12-11 18:37:44
Unknown
I had literally paid my mortgage for M&T and these people called later that same day ....and I wasn't late in my payment either. It pisses me off that they have the audacity to call before your payment is late...or worse yet..after its been paid
Not this time
Not this time
2013-11-22 16:33:58
Unknown
Amy from M&T left me a message on my office voice mail, her message was " This is Amy with M&T please call me at 800-220-6004 regarding your mortgage loan ". I thought she has ne mistaken for someone else so I called her to let her know. I called the number to find out by listening to the on hold message that I was probably right. The person that finally answered asked me for my Mortgage Loan # to which I said I did not have that number with me, so the attendant said oh then give me your social security number I can look it up that way. I told her that was not going to happen and that my mortgage was through someone else. She quickly stated that they may have had the wrong number and she hung up. Never ever give your personal information to anyone Always be on guard against these low life scammers, you never know from what angle they will come from.
c webb
c webb
2013-11-12 21:31:04
Unknown
I hate M&T bank. They call me and send me letters. My mortgage was bought by them in August 2013 from bank of America. Never  a problem until M&T got involved. Everytime I talk to someone there its ALWAYS a different story. How do I go  back BOA?
NoBody
NoBody
2013-10-10 19:40:31
Unknown
Just recieved a call from them. They stated that they are required to call even during the grace period. I advised that this has never happed with BOA and the lady "michelle" stated that each bank has their own guidelines they follow.
Florida
Florida
2013-10-10 17:47:10
Debt Collector
Called me, I rejected the call (I don't answer numbers I don't recognize). To my surprise, they left me a message. I then called them back. They asked me for my loan number, which I don't have with me. They got indignant with me, asking "You should have some correspondence from us about your Mortgage". I answered, "I have that at home, but since you called me while I'm at work, I don't have it."

They gave me the excuse that the government requires them to check 4 days after the official due date.
Commodore Vanderbilk
Commodore Vanderbilk
2013-07-24 23:42:31
Unknown
They're holding my mortgage so I'm sure it was them. They only call me about re-financing, no matter how many times I tell them I can't meet the requirements. I wish they would call every month to remind me to have the $ in my bank acct for the electronic transfer (mortgage pmt)
Marianne
Marianne
2013-05-15 17:51:16
Unknown
Be careful with M & T. They have a late payment on my credit report and I was never late! They refuse to take it off
Kman
Kman
2013-04-24 18:01:40
Debt Collector
Worse so called bank institution I've ever had to deal with, the worse to even talk at
Anyone because we may be a debt collector. The federal government does need to investigate as they do not adhere to President Obama law helping those who are having trouble with mortgage loan.
mikey h
mikey h
2013-04-10 20:34:16
Unknown
M&T bank..they will call you after the due date. The grace period till the 15th doesn't mean you won't get a call.
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