800-236-5891
 | OSCAR 2012-06-12 18:22:50 Debt Collector |
§ 1788.30
(a) Any debt collector who violates this title with respect to any debtor shall be liable to that debtor
only in an individual action, and his liability therein to that debtor shall be in an amount equal to
the sum of any actual damages sustained by the debtor as a result of the violation.
(b) Any debt collector who willfully and knowingly violates this title with respect to any debtor
shall, in addition to actual damages sustained by the debtor as a result of the violation, also be
liable to the debtor only in an individual action, and his additional liability therein to that debtor
shall be for a penalty in such amount as the court may allow, which shall not be less than one
hundred dollars ($100) nor greater than one thousand dollars ($1,000).
(c) In the case of any action to enforce any liability under this title, the prevailing party shall be
entitled to costs of the action. Reasonable attorney's fees, which shall be based on time
necessarily expended to enforce the liability, shall be awarded to a prevailing debtor; reasonable
attorney's fees may be awarded to a prevailing creditor upon a finding by the court that the
debtor's prosecution or defense of the action was not in good faith.
(d) A debt collector shall have no civil liability under this title if, within 15 days either after
discovering a violation which is able to be cured, or after the receipt of a written notice of such
violation, the debt collector notifies the debtor of the violation, and makes whatever adjustments
or corrections are necessary to cure the violation with respect to the debtor.
(e) A debt collector shall have no civil liability to which such debt collector might otherwise be
subject for a violation of this title, if the debt collector shows by a preponderance of evidence that
the violation was not intentional and resulted notwithstanding the maintenance of procedures
reasonably adapted to avoid any such violation.
(f) Any action under this section may be brought in any appropriate court of competent jurisdiction
in an individual capacity only, within one year from the date of the occurrence of the violation.
(g) Any intentional violation of the provisions of this title by the debtor may be raised as a defense
by the debt collector, if such violation is pertinent or relevant to any claim or action brought
against the debt collector by or on behalf of the debtor.
§ 1788.31. If any provision of this title, or the application thereof to any person or circumstances,
is held invalid, the remaining provisions of this title, or the application of such provisions to other
persons or circumstances, shall not be affected thereby.
§ 1788.32. The remedies provided herein are intended to be cumulative and are in addition to any
other procedures, rights, or remedies under any other provision of law. The enactment of this title
shall not supersede existing administrative regulations of the Director of Consumer Affairs except
to the extent that those regulations are inconsistent with the provisions of this title.
(a) Any debt collector who violates this title with respect to any debtor shall be liable to that debtor
only in an individual action, and his liability therein to that debtor shall be in an amount equal to
the sum of any actual damages sustained by the debtor as a result of the violation.
(b) Any debt collector who willfully and knowingly violates this title with respect to any debtor
shall, in addition to actual damages sustained by the debtor as a result of the violation, also be
liable to the debtor only in an individual action, and his additional liability therein to that debtor
shall be for a penalty in such amount as the court may allow, which shall not be less than one
hundred dollars ($100) nor greater than one thousand dollars ($1,000).
(c) In the case of any action to enforce any liability under this title, the prevailing party shall be
entitled to costs of the action. Reasonable attorney's fees, which shall be based on time
necessarily expended to enforce the liability, shall be awarded to a prevailing debtor; reasonable
attorney's fees may be awarded to a prevailing creditor upon a finding by the court that the
debtor's prosecution or defense of the action was not in good faith.
(d) A debt collector shall have no civil liability under this title if, within 15 days either after
discovering a violation which is able to be cured, or after the receipt of a written notice of such
violation, the debt collector notifies the debtor of the violation, and makes whatever adjustments
or corrections are necessary to cure the violation with respect to the debtor.
(e) A debt collector shall have no civil liability to which such debt collector might otherwise be
subject for a violation of this title, if the debt collector shows by a preponderance of evidence that
the violation was not intentional and resulted notwithstanding the maintenance of procedures
reasonably adapted to avoid any such violation.
(f) Any action under this section may be brought in any appropriate court of competent jurisdiction
in an individual capacity only, within one year from the date of the occurrence of the violation.
(g) Any intentional violation of the provisions of this title by the debtor may be raised as a defense
by the debt collector, if such violation is pertinent or relevant to any claim or action brought
against the debt collector by or on behalf of the debtor.
§ 1788.31. If any provision of this title, or the application thereof to any person or circumstances,
is held invalid, the remaining provisions of this title, or the application of such provisions to other
persons or circumstances, shall not be affected thereby.
§ 1788.32. The remedies provided herein are intended to be cumulative and are in addition to any
other procedures, rights, or remedies under any other provision of law. The enactment of this title
shall not supersede existing administrative regulations of the Director of Consumer Affairs except
to the extent that those regulations are inconsistent with the provisions of this title.
| OSCAR 2012-06-12 18:21:16 Debt Collector |
§ 1788.13. No debt collector shall collect or attempt to collect a consumer debt by means of the
following practices:
(a) Any communication with the debtor other than in the name either of the debt collector or the
person on whose behalf the debt collector is acting;
(b) Any false representation that any person is an attorney or counselor at law;
(c) Any communication with a debtor in the name of an attorney or counselor at law or upon
stationery or like written instruments bearing the name of the attorney or counselor at law, unless
such communication is by an attorney or counselor at law or shall have been approved or
authorized by such attorney or counselor at law;
(d) The representation that any debt collector is vouched for, bonded by, affiliated with, or is an
instrumentality, agent or official of any federal, state or local government or any agency of federal,
state or local government, unless the collector is actually employed by the particular
governmental agency in question and is acting on behalf of such agency in the debt collection
matter;
(e) The false representation that the consumer debt may be increased by the addition of
attorney's fees, investigation fees, service fees, finance charges, or other charges if, in fact, such
fees or charges may not legally be added to the existing obligation;
(f) The false representation that information concerning a debtor' s failure or alleged failure to pay
a consumer debt has been or is about to be referred to a consumer reporting agency;
(g) The false representation that a debt collector is a consumer reporting agency;
(h) The false representation that collection letters, notices or other printed forms are being sent by
or on behalf of a claim, credit, audit or legal department;
(i) The false representation of the true nature of the business or services being rendered by the
debt collector;
(j) The false representation that a legal proceeding has been, is about to be, or will be instituted
unless payment of a consumer debt is made;
(k) The false representation that a consumer debt has been, is about to be, or will be sold,
assigned, or referred to a debt collector for collection; or
(l) Any communication by a licensed collection agency to a debtor demanding money unless the
claim is actually assigned to the collection agency.
following practices:
(a) Any communication with the debtor other than in the name either of the debt collector or the
person on whose behalf the debt collector is acting;
(b) Any false representation that any person is an attorney or counselor at law;
(c) Any communication with a debtor in the name of an attorney or counselor at law or upon
stationery or like written instruments bearing the name of the attorney or counselor at law, unless
such communication is by an attorney or counselor at law or shall have been approved or
authorized by such attorney or counselor at law;
(d) The representation that any debt collector is vouched for, bonded by, affiliated with, or is an
instrumentality, agent or official of any federal, state or local government or any agency of federal,
state or local government, unless the collector is actually employed by the particular
governmental agency in question and is acting on behalf of such agency in the debt collection
matter;
(e) The false representation that the consumer debt may be increased by the addition of
attorney's fees, investigation fees, service fees, finance charges, or other charges if, in fact, such
fees or charges may not legally be added to the existing obligation;
(f) The false representation that information concerning a debtor' s failure or alleged failure to pay
a consumer debt has been or is about to be referred to a consumer reporting agency;
(g) The false representation that a debt collector is a consumer reporting agency;
(h) The false representation that collection letters, notices or other printed forms are being sent by
or on behalf of a claim, credit, audit or legal department;
(i) The false representation of the true nature of the business or services being rendered by the
debt collector;
(j) The false representation that a legal proceeding has been, is about to be, or will be instituted
unless payment of a consumer debt is made;
(k) The false representation that a consumer debt has been, is about to be, or will be sold,
assigned, or referred to a debt collector for collection; or
(l) Any communication by a licensed collection agency to a debtor demanding money unless the
claim is actually assigned to the collection agency.
| OSCAR 2012-06-12 18:19:05 Debt Collector |
§ 1788.11. No debt collector shall collect or attempt to collect a consumer debt by means of the
following practices:
(a) Using obscene or profane language;
(b) Placing telephone calls without disclosure of the caller's identity, provided that an employee of
a licensed collection agency may identify himself by using his registered alias name as long as he
correctly identifies the agency he represents;
(c) Causing expense to any person for long distance telephone calls, telegram fees or charges for
other similar communications, by misrepresenting to such person the purpose of such telephone
call, telegram or similar communication;
(d) Causing a telephone to ring repeatedly or continuously to annoy the person called; or
(e) Communicating, by telephone or in person, with the debtor with such frequency as to be
unreasonable and to constitute an harassment to the debtor under the circumstances.
following practices:
(a) Using obscene or profane language;
(b) Placing telephone calls without disclosure of the caller's identity, provided that an employee of
a licensed collection agency may identify himself by using his registered alias name as long as he
correctly identifies the agency he represents;
(c) Causing expense to any person for long distance telephone calls, telegram fees or charges for
other similar communications, by misrepresenting to such person the purpose of such telephone
call, telegram or similar communication;
(d) Causing a telephone to ring repeatedly or continuously to annoy the person called; or
(e) Communicating, by telephone or in person, with the debtor with such frequency as to be
unreasonable and to constitute an harassment to the debtor under the circumstances.
| oscar 2012-06-12 17:14:02 Debt Collector |
my name is oscar, the name of the person called is carlos, and he is collection agency, i asked him for his company lic, but he refuse to give me that,by law he have to tel any one he is calling that he is a collection agency and he is recording everything wich he failed to do so, i will report them to the state..
he called from local number 858.707.0092
he called from local number 858.707.0092
| anonimous 2012-02-03 14:46:50 Debt Collector |
My mom got the same call today. I'm filing for bankruptcy and i just they are trying to collect the debt.
| Garnet 2011-06-06 20:57:20 Unknown |
The caller this morning was trying to locate my son who actually is in debt. He has filed for bankruptcy, and URS should have known that. This is his business, not mine, so I gave them no information. I don't want to get his phone calls.
| DJ 2011-06-06 20:57:20 Unknown |
Same as above, caller from URS looking for my son. Didn't state if it was for debt or not.
| report 2010-02-08 16:00:29 Unknown |
Information for Filing Telemarketing complaints in Canada and the United States:
CANADA
RCMP Phone busters
Telephone toll free: 1-888-495-8501
Mon-Fri 8:30-5:20 pm (Eastern Time)
E-mail: info@phonebusters.com
RCMP Website is at: http://www.phonebusters.com
File complaint online: https://www.recol.ca/intro.aspx?lang=en
(Register with a password and then can continually file complaints)
Canada National Do Not Call Registry, file Complaint:
Canadian Radio-Television and Telecommunications Commission (CRTC)
Telephone toll free: 1-877-249-2782
CRTC online complaints form: https://www.lnnte-dncl.gc.ca/pfplin-fccoin-eng
that is at www.crtc.gc.ca
Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/canada/
UNITED STATES
US National Do Not Call Registry, file complaint: https://www.donotcall.gov/complaint/complaintcheck.aspx
Federal Trade Commission
http://www.ftc.gov 1-877-382-4357
File complaint online: https://www.ftccomplaintassistant.gov
that is at www.ftc.gov
Federal Communications Commission
Telephone toll free: 1-888-225-5322
http://www.fcc.gov/contacts.html
File complaint online: http://www.fcc.gov/cgb/consumers.html
http://esupport.fcc.gov/complaints.htm
FCC Abandoned Calls Complaint form:
http://www.fcc.gov/cgb/consumerfacts/1088D-R.pdf
email: fccinfo@fcc.gov
Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/us/
CANADA
RCMP Phone busters
Telephone toll free: 1-888-495-8501
Mon-Fri 8:30-5:20 pm (Eastern Time)
E-mail: info@phonebusters.com
RCMP Website is at: http://www.phonebusters.com
File complaint online: https://www.recol.ca/intro.aspx?lang=en
(Register with a password and then can continually file complaints)
Canada National Do Not Call Registry, file Complaint:
Canadian Radio-Television and Telecommunications Commission (CRTC)
Telephone toll free: 1-877-249-2782
CRTC online complaints form: https://www.lnnte-dncl.gc.ca/pfplin-fccoin-eng
that is at www.crtc.gc.ca
Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/canada/
UNITED STATES
US National Do Not Call Registry, file complaint: https://www.donotcall.gov/complaint/complaintcheck.aspx
Federal Trade Commission
http://www.ftc.gov 1-877-382-4357
File complaint online: https://www.ftccomplaintassistant.gov
that is at www.ftc.gov
Federal Communications Commission
Telephone toll free: 1-888-225-5322
http://www.fcc.gov/contacts.html
File complaint online: http://www.fcc.gov/cgb/consumers.html
http://esupport.fcc.gov/complaints.htm
FCC Abandoned Calls Complaint form:
http://www.fcc.gov/cgb/consumerfacts/1088D-R.pdf
email: fccinfo@fcc.gov
Better Business Bureau, Check out a Business, find owner, contact info; file a Complaint:
http://www.bbb.org/us/
| MAD 2010-02-08 15:46:41 Debt Collector |
Keeps calling looking for someone else!!! Will not stop!!
| Amanda 2009-11-09 18:24:02 Debt Collector |
They are URS United Recovery Service. They called me asking for my father-in-law which lives 30 mins away from me so how they got my number is weird. The caller id number came up as 904-638-3250 but the lady gave me a 1-800-236-5891 number to give to my father-in-law>
| Mary 2007-09-30 00:52:28 Unknown |
800-236-5891 The are a debt collection agency. if you are not the person with the debt they will call neighbors family,etc.
| United Recovery Systems 2007-09-21 04:08:52 Unknown |
They say " I am calling long distance from East Texas and I have important business information to discuss."
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