Got a letter from this company a couple of days  ago,and it does have the name of my Credit Union. I was upset because I did make a few  changes to my account,but I always check,and double check my account online,several times a day and all is well.
My concern is why did I get this letter in the first place?Can't wait to contact my Bank personally Monday morning.
No matter what some here say, I agree; still think the letter is a scam.

This is a legit number. I repeat! A legit number! I got this call, gave out no personal information (!) and contacted my bank immediately, and my bank, RFCU verified there was a suspicious charge from Qatar, somewhere in the middle-east. This fraud detection service is used by a lot of banks and I for one am very grateful for it! No it will not be your bank number! If you get the call, give out no personal information and contact your bank immediately! The number is LEGIT!

This is most definitely SPAM/PHISHING/BULLS#!T. Please don't believe any letter that is sent to your house about your bank account that doesn't have your banks logo on it. I just received one today and the date on the letter was from 8 days ago. HMMM Why would a letter so important take over a week to get to my house when its an in-state bank only?? BECAUSE ITS A F'ING FRAUD!!! Go to hell and earn your own money.

"It's Federal Credit Union."

Liar.  Please state _which_ Credit Union, there are thousands of them.
Obviously you're a fraud.

Got the letter and called my bank locally the next day and they confirmed it was legit and even gave me the same number that was in the letter to call.  When I called they didn't ask me for my bank numbers, I confirmed it was me and they then read of some charges I had made to confirm it was me that had made them.  THEY ARE LEGIT!  The number is 800-262-2024

I received a letter in the mail that said that they had tried to contact me but could not.  Funny, my son got the letter the same day in the mail.  I called my credit union and they said that this is a scam.  They do not send mail, they have a real person call you and discuss the issue with you as soon as the computers pick up on possible fraudulent activity.  Call the number on the back of your card first as that is the only way to make sure that you are doing the right thing.  By the way, my letter was signed by M. Sanchez as well

This number is real, I called my bank here in Boston, and they say it's a company out of New Jersey they use if something looks suspicious on your account.   It's not a problem, they are watching out for us and our accounts. Most banks use them.

I was wary of this call and did hang up and call my cc company directly. I had done a bunch of late night Amazon Xmas shopping and they put my card on temp hold. My cc company said that it was their department that had called me earlier. I assume that they contract the fraud jobs out.

SCAM,SCAM!!!!
I received a letter stating there was a problem with my credit card. # on the letter 800-262-2024 and 973-682-2652. So being from a small town I called my bank where my (mom) has worked for 25 yrs. and checked to see if this was lagit. Our bank has no 900 #s there is nothing wrong with my account. It's not a "credit union". So don't call this # they just want your info. It's a scam don't get fooled. Trust me.
P.S. Name on the letter- M. Sanchez fraud prevention.

Caller with thick accent called from this number.  Did not give any information.  Later I called the bank and they said it was a fraud and that there was nothing wrong with my account.

800-262-2024 is a valid number from a Fiserv company. They really are contacting you about fraud. It is not a scam. As someone involved with bank security, you should NEVER give out your full card number or social security number over the phone. Any bank (or 3rd party company servicing bank customers) will have your information. All they need from you is enough information to verify you're the person they want to talk to before giving you information.

I got a phone call from 1-800-279-2674 asking me to return a call to 800-262-2024 in regards to fraudulent charges on my account. I immediately logged on to my bank account and noticed a $100 suspicious charge at WalMart #5080.I was skeptical at first, but did call the phone number. It was very simple, they asked me the case number, then to confirm my name and last 4 digits of my social. The representative indeed had all my info and confirmed the past 5 charges on my account. After it was determined I did not charge $100 at Walmart in Hurst, Texas the agent immediately cancelled my credit card. I also was informed that a second charge was attempted in Murphy, Texas but was declined. Considering I live in California and have not been to Texas in years, I am thankful these fraudulent transactions were somehow noticed by the security software. It kind of creeps me out knowing my information was compromised. I will contact the banks customer service on Monday to figure out what happens next. Until then, I don't have a credit card nor have access to any of my money! I am relieved that the banks security software detected this activity on my account and notified me at 9pm on a Saturday night. It could have been a whole lot worse than $100.

I just got off the phone with them. Someone had gotten my credit card info and tried to charge $800 at a Walmart 3 hours from me. The card was in my wallet. My bank confirmed it all.

given this number to call by fraud prevention services, which is not listed anywhere as a company. the number is listed as Bms federal credit union in Princeton, nj. the phone person said she was the fraud department for that credit union and over 3,000 banks. she would not divulge any info about the company or it's location.

I called my bank and there was an issue that some scumbag was trying to debit my account out of state. I took care of it with the back and did not have to call the 800 number. This one is legit, but if your not sure call your bank or Credit Union Directly! Don't take a chance on a scam.

You are too a scam. I called my bank and they verified that you are. Only my bank's fraud company calls. They do not need some of the info you apparently need.

for someone who works in the company, your customer service voice is missing.  Just keep advising us to follow up with our own back. If we didnt challenge you then you would not have a job to prevent fraud.

This is TOTALLY legit.  They stopped someone from running up my Credit Union account in another state.  Call them back!!!

Part of a fraud campaign targeting numerous financial institutions.  Note the pattern of shill postings all claiming the number is real - an obvious giveaway.

The large number of phony posts claiming the call is real come from some con artists spamming the site to try to fool people.  There is a similar pattern to other fake calls claiming to be from Chase, Citibank, Bank of America, US Bank, Wells Fargo, RBC, PayPal, etc. all with the same shill postings:

http://800notes.com/Phone.aspx/1-866-750-9107/12

http://800notes.com/Phone.aspx/1-302-731-1166/2

http://800notes.com/Phone.aspx/1-800-555-0433

http://800notes.com/Phone.aspx/1-800-454-9078

http://800notes.com/Phone.aspx/1-302-731-1166

http://800notes.com/Phone.aspx/1-800-669-0102

http://800notes.com/Phone.aspx/1-866-255-3409/3

http://800notes.com/Phone.aspx/1-904-954-7500

http://800notes.com/Phone.aspx/1-402-935-7733/2

http://800notes.com/Phone.aspx/1-800-830-8574

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234

http://800notes.com/Phone.aspx/1-602-766-6484/3

http://800notes.com/Phone.aspx/1-800-824-9289/10

http://800notes.com/Phone.aspx/1-888-800-5234

Once again, a positive for these people.  I did not receive a call from them, but rather a letter with this number listed within, and I happened upon this site while attempting to verify its validity.  I can say with complete confidence that they are legitimate to the nth degree, and the reason for their letter is I attempted a purchase from overseas using my credit union card and it was declined. I had since forgotten about the incident, but they reached out to me in an attempt to ascertain if I was in fact the party responsible for that attempt.  I was initially suspicious as many of you are (and rightly SHOULD be), since I was a recent victim of identity theft just over 2 months ago, so I am now hyper sensitive to anything involving my accounts.  Once again I can assure you that this company's goal and only concern is to prevent any fraudulent charges on your various accounts. Thanks for your time.

This is legitimate.  I got a call over the weekend & was going to blow it off as a scam until I got to work on Monday morning & had the same message on my work phone.  I called & found out that my debit card was compromised & several charges that I did not make were on it.  This was from the fraud protection department of one of my credit union accounts, which I will not name here.

I RECIVED A VOICE MESSAGE FROM MICHAEL @ THE EMPLOYEES FRAUD PROTECTION CENTER STATING THIS IS NOT A SOLICITATION, I NEED TO CALL 1-800-262-2024 AND THEN HE GIVES A CASE#.  BEFORE I CALLED HIS #, I CALLED MY CREDIT UNION, THEY CHECKED MY ACCT AND FOUND FRAUDULANT CHARGES.  THEY CANCELLED MY CARD AND NOTIFIED THE FRAUD CENTER FOR ME. THIS IS REAL.

Ok, I just received a call from 800 279 2674, I let it go to VM. They stated they were with Higher One or One Card the company who issued my SCHOOL debit card. They said that someone was trying to use my card at a local store and that the attempts were declined. The phone number, the one listed above directs you to call the phone number from the VM they left. 800 262 2024 Well I was skeptical.

After going through some of the posts on this site, I came across one that said he was an "employee" from April 2009, which basically said if you think its fraud, call the number on the back of the card. Makes so much sense. So I did. I called the number on the back of my card and after verifying some basic information with me, someone really did try to use my card, which is still in my possession. Moral of the story, use common sense, if someone saids they are with your CC company and you are not sure, call the number on the back of the card, they can verify the fraud dept. number and tell you if someone was really trying to get in touch with you. In this case the 800 #  was really the GOOD GUYS.

if this 1 800 262 2024 are fraud dectiontion company how come a friend of mine was never called when someone in his family went into is account from Aug-Sept.2012, nearly every day taking out money from his account nearly every day.  from $200.00 - $800.00 a day.  and they did use his debit and checking account to withdraw money from his account.  where were they then?

i was first called by a 1 800 279 2674 recording today Sat am was told to call 1 800 262 2024, gave me her name Brittiany, recording spoke so doggone fast.  I called my bank which thank God were there and told them about the call from 1 800 279 2674. lady at bank wanted to know what the call was about, I told her said everything was ok with my account and with debit card i had used.  she asked if wanted to close my debit account which i did.  this is the 2nd debit account i've had to closed..  when i do get my new card i will not use it.  oh ya i did call back that 1 800 279 2674 got a massage said it was not a working number!!!

According to my bank, this number is legit.  It's a fraud prevention center.  I did not call the number back, but instead called my bank to let them know I received a call from their fraud prevention center.  I asked what are the numbers to their fraud prevention.  They informed me that they have several numbers, but this 800-279-2674 and 800-262-2024 were the most common numbers.  My bank stated that I did not need to return the call because they are just a fraud monitoring company to let you know that there is suspicious activity on your account and they would let you know to contact your bank.  I checked my bank account online and didn't see anything suspicious.  Luckily I contacted my bank as there were unauthorized charges on my card that was placed on hold.  I had the bank cancel my card and reissue a new card.  Now I have to file a dispute form with my bank and wait for a new card.  I thought I should share my experience as I would hate for anyone else to be a victim of identity theft.  Should you ever feel suspicious of anyone contacting you regarding  your bank account, call your bank to verify if it's legit.

This is legit - however, they called me on a credit card that had previously been closed by my credit union a few months ago due to a fraud warning.  I had to call the credit union to make sure that the card was properly closed down, obviously, I do not want any sort of fraud on a card that was supposed to have been shut down completely.

No, this company is legitimate. They monitor card transactions that aren't 'normal' for that particular card and will call you, using the phone number that is on your bank account, if anything seems fishy.  If you talked to someone at a branch level at your bank, they wouldn't know who this is.  The department at the bank that handles Debit/Credit and ATM cards deal directly with this company.

READ ALL THE POSTS, THIS IS A SCAM, I have checked their physical addresses listed with the BBB and they are all BOGUS addresses

The address these morons gave the BBB is bogus 610 Waltham Way, McCarran, NV  is NOT in McCarran it's in Sparks NV and even that address is BOGUS
Also, they have an F rating on the BBB chart