To anybody who would like to report these harassing phone calls in canada, you can complain and report them at phonebusters : http://www.antifraudcentre-centreantifraude.ca/english/home.html

1-888-495-8501

Received many recordings from ICOR to return the calls, but never do. Today I got a live person who did not speak very good English. Asked for Melanie (wrong name) and asked about a place a may have lived at 15 years ago and only had my year of birth and nothing else. I asked to explain who Icor was and what she was calling about. She would avoid all  my questions and only keep asking me to verify who I am with personal information.  This made very very suspicious and I ended up screaming at her on the phone until she hung up.  This is definately not normal business practice and I believe they may be trying to get personal info to steal identities.  Everyone please beware!

so what is icore? and why r they calling ?

I have just gotten a new telephone number from Rogers, Its unlisted and unpublished, second day of new number this I-Core Canada calls  women leaves a telephone number so fast that its been  2 weeks and  all I have managed to get is first 4 digets and last 4 digets, but now after reading most of what everyone else has to say I think it best I go back to rogers and get another number , I do not know who they are and I sure don't owe anyone anything,. If this is life in Ontario maybe I will move again, these calls come in at all times and I am handicaped  very hard to get up and answer the phone..

Here's an interesting post from a former employee of IQOR
http://complaintwire.org/complaint/ZKMBAAAAAAA/iqor-canada-ltd
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well as a ex employee of Iqor canada I will tell the truth about what is going on at this company, everything said on this complaint board is true. they the avp's/managers of Iqor are engaging in illegal unethical practices. they cannot produce any proof of any debt they collect. which is a violation of ministry standards. they also have an extreme verification process whenever they try to contact consumers they must verify either address or date of birth. do not give them your info part of there company is a telemarketing operation which is run from india they collect calling lists for that so beware. I am not just a bitter ex employee I feel sorry for what I have done while in there employ collecting data for telemarketing campaigns so in a way this revelation is for me to clear out the bad karma. for those seeking to work there think twice there policy is to fire- lay off employes within 3 months I lasted 8 months. but during the time I worked there I learned many things which I will share if you collect an amount over 1000.00 you dont get credit for it. it is scooped taken and given to one of there favorites so basically you are a commisioned employee who is working for others not yourself I will be talking to a lawyer about that. they cannot control there avp/managers who are selling various products and substances on the premises. they have recently closed the cambridge location and the way they are losing clients the toronto location will soon follow. do not deal with them do not pay them your payment may go missing even though you paid directly to there trust acct if you have a debt that has been placed there demand they show you proof of the debt if they cannot then demand they remove the bad mark on your credit report deal with the company you owe the money to. as a consumer you have this right. they also use a dialing system to contact consumers that is beyond flawed none of the numbers they call have been verified they are calling cellphones employers everyone but the person they are looking for 3-5 times per day everyday, which is illegal. the head office is in new york and whether or not they are aware of what is going on at this location I do not know. but what I do know is our canadian govt is allowing this so if you get a call from this collection agency force them to do there jobs
do not verify your info
make them show you proof of the debt
if you do actually pay them demand your release letter and demand they update your credit report immediately
remember you as the consumer have all the rights and the power do not let them harass or bully you into paying anything if and when they do bend/break the law here is where you can complain
Ministry of Consumer Services
Consumer Protection Branch
5775 Yonge St. Suite 1500
Toronto, ON M7A 2E5
Fax: 416-326-8665
phone: 416-326-8800 or 1-800-889-9768
E-mail: consumer@ontario.ca

This is their website...
https://www.iqor.com/about-us/contact-us/contact-us/contact-us~form.aspx
Telephone: 1-888-804-8198
Email: omb@iqor.com

I have a new cell phone/number and I'm already pestered with these calls from 877-490-5945
Iqor Canada- (Formerly CBCL- Canadian Bonded Credits)Limited - since they are a registered entity I suggest everybody file a complaint with the Canada No Call List. Remember Bell Canada paid $millions in fines for similar calls so there's hope these scumbags get the same treatment, but for that there has to be many complaints so please, take the time to file a complaint. Here's the link to file a complaint with the CRTC donotcall list
https://www.lnnte-dncl.gc.ca/plt-cmp-eng

Here's a CBC news article on these parasitic b*****ds
http://www.cbc.ca/news/canada/story/2012/10/3 ... ng-numbers.html
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Collection agency harassed debt-free Canadians
Hundreds of complaints filed across country against iQor Canada
By Alex Shprintsen and Annie Burns-Pieper, CBC News
Posted: Nov 1, 2012


Employees of one of Canada's largest debt collection agencies, iQor Canada, have routinely and sometimes knowingly contacted people who did not owe debt, a practice for which the company has been fined several times this year, a CBC News investigation has found.

Hundreds of complaints have been filed over the past few years about iQor Canada to provincial consumer affairs agencies, the federal telecommunications regulator CRTC, and the RCMP Anti-Fraud Squad, many stemming from repeated phone calls to people who don't owe any money.

Former employees told CBC News about calling non-debtors ? including relatives of debtors and unrelated people with a similar last name to a debtor.

"We would just keep calling them and calling them and calling them,? a former employee told CBC News.

The insider, who spoke on the condition of anonymity, said that in some cases the debt collection agency only had the last name of a debtor and would call everyone with the same last name in the general geographical vicinity.

?[The company] just pays us to call them and we call them and we don?t bother with if it?s honest or not," said the former iQor worker.

The former employee said he believed some people even paid for debts they never owed.

?People paid bills they had no idea where they came from just because they wanted to unblock their credit, or stop being called," said the former employee.
Company 'regrets inconvenience'

IQor Inc., the New York-based global parent company, refused to comment on specific cases due to privacy regulations.

In a written statement, the company said, "iQor takes seriously any call placed to a wrong number and regrets the inconvenience caused to any consumer as a result."
Tips?

If you have more information on this story, or other investigative tips, please email investigations@cbc.ca.

The company said it has recently developed a "statistical model" to identify likely wrong numbers.

Another former employee, Sunny Bakshi, said that while most calls made by iQor employees were to people who owed money, almost one-third were to non-debtors. He said part of the problem was caused by overzealous managers focused on debt collection quotas, plus a commission incentive system for collectors.

?It became ? the whole type of militant scenario where they just wanted calls, calls, calls, money, money, money," said Bakshi, who worked as an iQor debt collector for six years. He's currently suing the company for unpaid overtime.

Bakshi noted that inaccurate information from creditors can also lead to the collection agency pursuing the wrong people.

"Sometimes some employees would continue to badger these people because they could be the third relative or they could be the neighbour," said Bakshi.
'Driving us crazy'
Consumers' Association of Canada president Bruce Cran says heavier fines could help act as a deterrent.Consumers' Association of Canada president Bruce Cran says heavier fines could help act as a deterrent. (CBC)

Many Canadians have erroneously received recorded phone messages from iQor Canada ? which operates call centres in Montreal, Cambridge, Ont., and North York, Ont. ? for more than a year.

?I don?t think they care about anything as long as they can get some money," said Bruce Cran, president of the Consumers' Association of Canada. "The only weapon they have is intimidation."

Robert Buisson of Laval, Que., said he was harassed by iQor Canada for a year and a half over a $90 Rogers bill in his father's name that had already been paid.

Calls from the collection agency continued even months after Buisson's father died.

?There's no respect at all,? said Buisson. ?The law is, you're innocent until proven guilty. And in their mind, you're guilty, you know?"

The calls only stopped when Buisson complained to Quebec's provincial consumer protection agency.

Randy and Nina Walsh, a Toronto couple without any debt, were also targeted by iQor Canada and received calls several times a week for eight months.

"The calls were nothing short of harassment,? said Walsh. ?After about four or five months, the calls were driving us crazy."

The couple says they repeatedly told the agency that they were mistaken, but the calls continued until the Walshes contacted the Better Business Bureau, which convinced iQor it was the wrong number.

Emanuel Carvalho of Markham, Ont., who received persistent voicemail messages from iQor for more than six months and says he's never been in arrears in his life, believes the company should not be harassing people unnecessarily.

"They better get their act straight and indeed find out who [are] the real people they should be contacting,? said Carvalho. ?That is their job.?
Fined across the continent

Alberta and Quebec have slapped iQor Canada with a total of $25,710 in fines for violating provincial regulations this year.

   'There should be heavy, heavy fines available.'?Bruce Cran, Consumers' Association of Canada

Quebec fined iQor Canada $12,510 in February for several violations of their consumer protection regulations, such as continuously contacting a non-debtor, failing to correspond only in writing when asked to do so and failing to respond on time to an information request.

Alberta also fined the company for a total of $13,200, including for restitution, related to several cases that included collecting money from someone who didn't owe it, calling someone excessively to the point of harassment, pursuing a debt after the statute of limitations had expired and calling a person more than three times in a week.

Cran believes fines should be increased to serve as more of a deterrent for companies and that the federal government should handle debt collection regulation due to scope of the problem.

?There should be heavy, heavy fines available,? said Cran.

The American subsidiary of iQor, Allied Interstate Inc., was fined $1.75 million in 2010 by the U.S. Federal Trade Commission for its alleged attempts to collect debts from debt-free individuals, "harassing phone calls" and the use of "abusive language.?

Following a high-volume of complaints in the United States, supervision of debt collection agencies is slated to fall under a federal agency, the Consumer Financial Protection Bureau, for the first time starting in January of 2013.

If you have more information on this story, or other investigative tips, please email investigations@cbc.ca.

I called back, it seems they r a collections agency, looking for someone else. He told me the calls will now stop, immediately. Time will tell.

I got a new cellphone number last week. Ever since I have been getting calls from ICOR that are using up my daytime minutes. I don't have caller id. I have called ICOR twice now and asked them to stop. And yes, they are always polite and promise to stop and THEN THE VERY NEXT DAY THEY CALL BACK AGAIN!

My only options seem to be to ignore all daytime calls, so good luck anybody trying to contact me in an emergency, or submit to this unethical lying company and allow them to continually cost me money when I have absolutely nothing to do with them. Do I have to change my number and re-notify all my friends after only a week because this despicable company won't listen to me?  

And yes I'm really VERY ANGRY right now!

they leave a message for you to call back!

I get calls everyday from this number 1-866-249-1752..i called and got and answer and ask her what it was about and who they where looking for ..they told me they where looking for ....and i said yes to her?..but how the hell did they no that name  only a few people call him that so it seemed strange that she new that..so i don,t no who the hell this is ..but they better f..k off..

Hi, I am a journalist doing some general research on debt collecters. If you want to share your experience of being called by one could you get in touch with me as soon as possible?  I would like to hear more about your story.

Thanks,
Annie

annie.burns-pieper@cbc.ca

Hi, I am a journalist doing general research on debt collections companies. If you have experiences with a debt collections agency calling you for any reason could you get in touch as soon as possible. annie.burns-pieper@cbc.ca

Thanks so much,
Annie

Even if you have the phone number for only 3 months, it is possible that somebody else used before. If this is the only connection they have, they will keep calling.

They phone my home every day at 9:30am for my daughter.  Only once did they say they were ICORE.  I told them my daughter doesn't live here anymore, but they keep calling.  Harassment!  Just now I got another recorded call saying, "This is ICORE.  It is important that you call back right away.  1-866-..........." and then they hung up.  The message is so quick that I couldn't get a pen and paper and they didn't repeat the message before they hung up.  They won't stop calling!  When I have had a live person on the line, they wouldn't tell me what this is about or what the company deals in.  They also won't give a number for my daughter to call back.  She doesn't recognize the company name either.    

This is maddening!

I have been getting these calls everyday since I hooked up my landline 2 months ago and I have nothing in collections. Everytime I call back it rings for 2-3 mins and then sends a busy signal. I just want them to stop calling me!!!

hi  past- phone # changed three tmes- withn half an hour of changing we have been having constant problems from icorp since dec. past.   bell won't do a thing about it, other than changing our # we have relatives all over the world

ICOR canada is a scam, they continually call and I have call blockked their  number to not receive any calls from them. If there are other numbers which I am sure there are when they call I will block it as well. Most of the time I just do not answer calls from 866 numbers.

I have no idea why they are calling me either. I recieved a call at work!!! from 1-866-220-7028 Ext. 1715 and you cannot dial any extension as they just put you in the loop. I gave up after reading all these reports. I think it is a scam!!! for identity theft.

I call back and I now am extremely abusive and have tried to provoke them into laying charges against me, no luck , as they would lose.  Bell and CTC and local MP are useless as you would expect.  My approach is to be so obnoxious to whoever replies that maybe they will get sick of working for such a low life outfit.

gerard you are an idiot and sound like a shill for icor,go back to the old country and live out what years you have left writing radio jingles for icor

you sound just like the icor phone calls, mhmmmmm i have talked toBBB of canada andthey dont have any nice things to say about you.

Yup I got called a few times by these guys last week. They said I owed the VIHA $100 from 2005 but they couldn't tell me why or what it's for. I spoke to Andre Paul (supervisor at 6474260478) but he could not tell me why it took seven years for them to call me, or what it was for.  VIHA has no record of any money I have owed them, ever. watch out, i think it's an identity scam.

I have been getting these automated calls for a while now too.  I called them back and got an out of country call center.  They would not tell me why they were calling me but did say they were from ICOR Canada, a collections company but not who they are collecting for until I gave them my personal info.  I googled them and found a blog re these calls good advice there to get rid of them.

PS the blog mentioned that one post found out it was Impark.  Any one have an out standing parking ticket?

I also have been receiving these annoying calls. When I called and inquired who they are they refused to answer me until i gave them my information (phone #) . I Hung up after talking to her for 5 mins trying to find out who they are.

I've been these call for awhile now.Usually just ignore them but I have revived 10 god damn calls in the last 2hrs today.This is ridiculous and these low life's need to be stopped.There has to be something that we can do about this.Last week I got a call at 2am.That's going way to far and now this crap today.

Keep calling leaving an automated message when I pick up with a number I must call immediately only to be hung up on twice after waiting for long periods of time...This is harrassment...I do not owe any money...i have no credit cards and never have....Pls Help!!

Got 2 calls from Icore Canada in the last 2 days # was 1(866)294-1752 told us to call back right away and then hung up.  I noticed most of the rest of these messages are from 2-4 years ago.  Maybe they laid off for a while and are back at it.

l keep getting calls from icor and they just leave a number to call.l own nothing and l wonder if the message is for my son he occured a problem with an account in 2008. At that time he still lived
with me. Had someone call me last year and l told them l will tell him about there call when l saw
hin.He did nothing about it and here they are calling again.Like the other lady l do not have caller id.
So anyone who said it is not there problem think really hard someone you know could be the
reason for these calls.Good luck!!

Yup, same thing here.  Anyone know why this is being done?  thanks