It is USAA credit card collections!! Kinda glad they called, I didn't realize I was past due.....yet another senior moment!

i dont even have an account with this place, and i never heard of it... but have been getting calls from them for a few days saying theres a change in my credit card status... i wish they would stop calling me

Do you really think USAA would call with an automated imoprtant message?  This has to be a scam.

I received a call to my land line and then got an email message on my cell...the message indicated that I needed to call 800-292-8811 because my status has changed. This sounds like a typical scam for me to call in and divulge my personal info. I called USAA from a number that I am familiar with and they confirmed that the number was a USAA number. If you ever have this happen to you, simply just call USAA from their website numbers to confirm.

I have been getting calls from them for years. For the last 7 months it has been a daily occurance. I cannot seem to get it to stop even after signing up with the do not call regestry and making complaints about them to the registry, the FBI and to the Federal Savings Bank. They no longer say USAA in the message they just say Federal Savings Bank Calling about a change in the status of your credit card account and ask me to call back. I am certain it is a scam. I would really like to know how to get them to stop without actually turning my phone off.

called and said they had to talk to my husband about his usaa credit card.  Hmmm, numbers did not match up with contact numbers on usaa website so not calling back

Got this call on a Tuesday, 9/15/09 at 3:27, I did not answer, they did not leave voicemail.

Called and said they were usaa and I needed to call and confirm my info because of my credit.

Very odd, but it was actually usaa.  I had scheduled a credit card payment online and they were calling to confirm.  I did make them find my info without my usaa number or without giving my credit card number.  They were able to.

Again, not sure why the call, but it sure did sound fishy at first.  Not like usaa to call in this manner!

Called me at work with a very poor connection. Not calling back. They left an urgent message with my shift commander for me to call. Number doesn't match up with any numbers that I have for USAA. I'm not calling back.

This is just USAA! It's not fishy. I think they are just more aggressive about collecting late credit card payments now (because they have to be! that's why banks are going out of business!).

They called me twice- left the same number saying it was USAA calling, but the person did not leave their name. I went to the website and didn't find any such number. I called their main number and they told me it's the collections department. In my case- a misunderstanding. But that did kinda freak me out at first.

I keep getting calls from this and other numbers that come back to USAA. It is a recording asking for some garbled recorded name then clearly telling to start pressing buttons. I have NEVER done business with these people and I DO NOT owe ANYONE money!!! Anyone know how to get rid of these people??

I rec'd numerous calls on my answer machine asking me to call this #-something about the status of my card. I finally called the # on the back of my credit card & USAA said they had no record of calling me & my credit card was fine. Conflicting stories on these posts. They are checking into it.

Got a call, Caller ID'd as "800 Service".  Msg said "USAA Credit Card...".  In checking this site, it was still not clear.  Still sounded suspicious.  I called the 800-292-8811 phone and the msg said USAA is closed.  Go figure ...  why would a closed office call me?  Since I am a USAA member, I called the known phone number, checked my credit activity and everything was okay.  

Anyone can duplicate the USAA message by recording the legitimate source.

I called the real USAA Bank and it's not a real number. Have some class people! I

I just got a call from this number and didn't answer it.  The caller didn't leave a message either.  I know I haven't missed any payments so based on this thread I'm not going to bother calling them back.

Just got two calls in last two hours from this number.  Didn't answer either one.  No message left after either call.  Only by googling the 800 number did I learn of USAA connection.

I did miss last month's payment but just yesterday paid everything in full.  USAA is the most incessant, annoying creditor I have ever dealt with - though it's foolish, I know, they make me want to NOT pay them, and I know that I have withheld payment just to annoy them.

The idea that this is the Collections Dept. is offensive.  If I'm not even 60 days past due, they should not be calling, period.  Ludicrous.

I called USAA and they said this is NOT one of their numbers.  Do not give that number any information.

This is the USAA Bank/Credit Card Collections Department.  They may not even be trying to get in touch with YOU...  They have called ME twice now, trying to get in touch with my EX-husband of 10 years.  Since we are both USAA members, our contact information shows up on each others' accounts (nice, huh?).  After the second call, I called them back and methodically walked them through annotating HIS file with a DO NOT CALL note for my number and let them in on a little secret: HIS cell phone number!

Have received call the past two nights on my voice mail.  The first night I called the number it said to (i.e. 800-292-8811) they said I had missed a payment.  Then they appologized and said that I didn't owe them anything. The next night I got the same voicemail and returned the call again.  They could not explain why I had been called, noted that their records said that I had also called last night, and that they would take my number out of their system that was making calls.

 I too became suspicious. How do I know for sure that 800-292-8811 is a USAA number.

This is USAA Program Department in Phoenix. Collections/negotiations.

I can also confirm that it's USAA credit card branch calling. To be more careful, if you get such a call, call them back with the 800 number listed on your card.

I just received an SMS / Text Message from this number

I called this number.  This is a VALID phone number for USAA COLLECTIONS Department.

That's why it is not a "normal" number.

I called USAA's regular number and 800-292-8811 is a valid number for USAA credit card.

person called and left message saying usaa but does not match usaa contact numbers.  did not call back

Yup, it's USAA.

Claimed they were USAA Federal Savings Bank