800-311-7700
Suzanne Harrigan
Suzanne Harrigan
2012-10-20 20:11:11
Unknown
Reporting repeated robo call from:  800-311-7700.  I have also reported the number to the Federal Trade Commission.  Thank you.
damjam1968
damjam1968
2012-10-19 17:34:44
Telemarketer
I received a call this morning. I pressed one and asked the woman on the other end to please remove me from their list as I was on the no call list. She preceeded to call me an old f**king hag and said I couldn't  do anything about the calls and I could report them all I want because they change the number at least 3 times a day. I am so sick of these calls.
Judith Keane
Judith Keane
2012-10-17 17:03:32
Telemarketer
Non-stop calls for solicitation of credit card rate deal.  Can't call them back---just get a recording.
Kim
Kim
2012-10-16 15:35:57
Unknown
this must be a scam - I have tried to call this number back several times and it tells the number has been disconnected or is no longer in service???
BigApple
BigApple
2012-10-15 19:51:39
Unknown
They have been calling every day for a week or two.  Automated message.  Something about credit cards and the financial stimulus.  Sounds like a scam.  Today's message said "this is your last chance".  I hope that means they will stop calling.
You can't call the number back.  That is a huge red flag for anything.  If I can't call you at the number you call me from, why do I want to do business with you?
Kwitcherbellyakin
Kwitcherbellyakin
2012-10-14 17:58:48
Telemarketer
Seek action against phone scams like Card Services.  Sign Resa's petition.
https://petitions.whitehouse.gov/petition/see ... rvices/XSmmhlSc

The FTC is having Robocall Summit on October 18th.  For more info go to:
http://www.ftc.gov/opa/2012/10/robocalls.shtm
http://www.ftc.gov/bcp/edu/microsites/robocalls

What To Do When You Get an Illegal Robocall; http://www.ftc.gov/bcp/edu/microsites/robocalls
1.    Hang Up. Do not press 1 or any other numbers to get off the list.
2.    Consider blocking the number
3.    Report it at http://www.fcc.gov/complaints
4.    Report it at https://www.ftccomplaintassistant.gov
Register your phone numbers online at http://www.donotcall.gov or call (888) 382-1222 (must call from # you want removed).
Kathleen
Kathleen
2012-10-11 23:48:32
Telemarketer
I have received several calls from this number. Previously there was a voice on the line claiming they could lower my interest rate on credit card accounts. Tonight received a call and let it go to voice mail, and there was no message.
Patricia
Patricia
2012-10-11 19:49:12
Unknown
I called the number too, and it is obviously a self composed totally annoying & LOUD automated answering machine that the number has been disconnected.
Pat
Pat
2012-10-11 17:16:51
Unknown
I get at least 2 calls a day from this number. They are from a credit card company but never says which one. They give you a choice of pressing 1 to talk to someone or 3 for them not to call again. Well, that doesn't work. I have tried to call the number and its no good.
numnuts
numnuts
2012-10-09 19:27:20
Unknown
why do you have a conversation with the a***oles at that marketing company ?  f*** em' , hang up on their dumb a**
Suze
Suze
2012-10-09 01:21:07
Unknown
Who are they and why do they keep calling me?
Dan
Dan
2012-10-08 17:53:46
Unknown
Toll Free Call 800 311-7700
Dan
Dan
2012-10-08 17:44:11
Unknown
The person who called me from this number, when I answered they tried to tell me they were from my credit card company. When he asked me questions about my account I asked him, "You are not with my credit card company are you?," He say's, "What are you a dumb a**? Your reading way more into this then you need. Do you pay your card off every month?" I then told him, "You should know if your looking at my account, what is your name?" He responds: "What does that matter I would just lie to you, what are you f****ng stupid?" (His words not mine.) I responded, don't call this number again! And I hung up.

I do not believe a professional in the credit card industry would have handled this call in this manner. I am a business owner and I can asure you, this call was not from my credit card company.

This call came in on my caller ID as TOLL FREE CALL

Please forgive me for the foul language in this letter, It is however the truth and this call is a scam. The foul language did not come from me.  Beware.
z1queenie
z1queenie
2012-10-08 17:10:09
Unknown
Got one of these today. My CID just said "Toll Free Call" and the number 800-311-7700. No message, nothing. That's why CID was invented, so I don't have to answer calls blind.
RMS
RMS
2012-10-06 18:44:30
Telemarketer
Credit Card services call about lowering your interest rates.
MQ
MQ
2012-10-05 21:32:31
Telemarketer
Caller id says "Card Services". Automated voicemail left on my machine from this number about 1 minute ago. Didn't answer the call, just deleted the voicemail. My house phone has a thing where it broadcasts the voicemail out where you can hear it as soon as a message is being left.


Voicemail said something along the lines of "This is your 2nd and final offer to lower your interest rate on an existing credit card...press 1 now to accept" I forgot what it said after "press 1".
Andy
Andy
2012-10-05 16:07:06
Unknown
Thanks for the info........have a great day.
Jenn
Jenn
2012-10-05 10:55:29
Telemarketer
We get calls from this Card Member Services at least 7 times a week. Every time we do we report it.  It doesn't do a damm bit of good.. I think the DNC is a huge joke.. a joke on us.. they need to shut the company down!!!  They are a total scam and don't do anything to lower rates, they just want our credit card numbers so they can rack up the charges!  Thankfully I don't have any credit cards!!! Funny part is, they are just randomly calling numbers as we have an unlisted, unpublished number that we have given to NO ONE!!!  I wish these bottom feeders would go away.
B S
B S
2012-10-05 00:21:13
Telemarketer
Rachel again with her card services swindle
Frank O
Frank O
2012-10-04 21:13:08
Unknown
Credit Card services robo call about lowering your interest rates.  I chose #1 to speak with them to have my phone number taken off their list.  I spoke with Jason, (if that was his real name), he said he was the supervisor.  I told him to take me off the calling list.  He said I called him.  I remained professional but very irritated as he proceeded to call me stupid many times.  Just had to hang up on him.  Wife heard everything he said to me.  Will have a recorder on the next time.
Kwitcherbellyakin
Kwitcherbellyakin
2012-10-04 17:34:21
Telemarketer
The criminals behind this operation do not come to this site and even if they did they would have no intention of removing someone that posts here.
I use this site to pass on information that I have gathered and hopefully it will give some insight into these criminal operations. I'm just a poor ignorant uneducated country boy from backwoods Wisconsin who has received more than 300 calls from these scum sucking criminals.

Who the suspects are:
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing
http://latimesblogs.latimes.com/money_co/2011 ... -companies.html
http://www.bbb.org/west-florida/business-revi ... ter-fl-90107305
http://investing.businessweek.com/research/st ... vcapId=23957705
http://www.ocregister.com/articles/cox-353170-agency-companies.html
http://www.ftc.gov/os/caselist/0923193/index.shtm
http://articles.latimes.com/2011/nov/29/business/la-fi-lazarus-20111129
http://www.scamwarners.com/forum/viewtopic.php?f=4&t=22278
http://www.consumeraffairs.com/debt/client_services_inc.html
http://onthespotblog.com/the-hunt-for-rachel-at-cardholder-services
http://www.scamchecker.com/content/cardmember-services-another-scam
http://www.state.ia.us/government/ag/latest_n ... fundraiser.html

Many of these calls are coming from Costa Rica and India and they are using spoofed (false) numbers, which in itself is illegal. They do cold calling for or sell the leads to numerous companies in this country and they know that what they are doing is illegal. Tomorrow this same number may be selling Cruises, Timeshares or Security Systems but if you follow the money it usually ends up in the hands of an American LLC.
These scum are making money by sending their bogus Caller ID information to your phone company. Telephone numbers are Calling Name (CNAM) provisioned and stored in a special database accessible to other telecom utilities.  This means that for any outbound call that transmits a special  code corresponding to one of their phone numbers, these criminals collect a fee for transmitting the caller ID information to the Local Exchange Carrier receiving the call.  When you see a  phone number in your caller ID (along with some name like Card Services), your phone company has to reimburse the caller for downloading that info from the database where it?s stored.
These fees are typically fractions of a cent per call however when these fees are aggregated across tens of millions of outbound calls per week, it amounts to significant money.  Huge volumes of unsolicited telemarketing calls can drive significant revenue into the pockets of these scum sucking criminals. In return your phone company charges you a fee (it may be hidden or $5 to $15 on your phone bill).  Since they only pay out a small portion of this fee you can see why your phone company allows this to continue.
Many of the inbound robo call numbers are spoofed, as most of the bolierhouses, both off and on shore, are using Voip SIP Trunks services. Throwaway DID numbers are also used. Some of the robocalling is operated by the end use scammers directly. Others are contract services who earn a referral fee once you are transferred to the scammers.
If someone makes the mistake of answering the phone and falling for their con then it is just icing on the cake for them. These people are the lowest form of filth on this planet.


How it works:
http://blog.usa.gov/post/30393077932/answering-your-questions-about-robocalls
http://onthespotblog.com/on-the-spot-blog-stirs-up-rachel-at-cardholder-services
http://onthespotblog.com/tag/cardholder-services/
http://complaintwire.org/complaint/ipzhHRymJA ... gon-robo-dialer
http://telemarketerspam.wordpress.com/2012/08/30/fred-accuardi-and-illegal-telemarketing

People should continually file complaints with their Attorney Generals office and also file with:
http://www.fcc.gov/complaints
https://www.ftccomplaintassistant.gov
If enough people keep complaining then maybe something will get done.

The criminals behind this operation aren't going to pay attention to you asking to be removed from their list. Their calls cost them nothing and they can make a million of them a day so they have no intention of ever removing someone. When you press a key to talk to them all that is accomplished is to verify that they have a working number.
Unfortunately blowing an air horn or whistle doesn't work either. Their headset have noise dampeners plus they are expecting it. However with that said if it makes you feel better then by all means give it a shot.

The banking system is also at fault here, without merchant accounts and ACH processing these criminals could not collect the scammed funds. Though the criminals use obfuscation, layered corporations, multiple bank accounts and offshore stashing, patterns of obvious fraudulent activity become apparent after a short time.

If you are interested in obtaining useful tracking information on the callers, I suggest that you act very interested in the rate reduction scam, as you have multiple high interest cards with large balances. Tell them that you don?t give out card numbers in response to unsolicited calls. However, tell them that if they provide you with a verifiable number that you will then call them back and provide the info. Since many of the operatives work on commission they will provide direct contact numbers if they believe you are serious about completing the deal. Verified return phone numbers are an excellent tool in tracking the people behind the operations.

Robocalls are illegal unless you have given them prior permission in writing (not worded into some small print contract from a 3rd party) and are absolutely illegal to a cell phone.  The Telephone Consumer Protection Act permits individuals who have received certain unlawful telemarketing, such as junk faxes or telemarketing calls, to sue the violator in state courts where they may be awarded up to $1500 for each violation.
http://www.ftc.gov/bcp/edu/microsites/robocalls  
http://www.ftc.gov/opa/2012/07/robocall.shtm
http://transition.fcc.gov/cgb/policy/TCPA-Rules.pdf
You can also try suing them in small claims court. This site has some information on how to proceed.  http://www.killthecalls.com

Many of the disposable numbers come from Pacific Telecom Communications Group and they are currently under investigation and in the midst of various lawsuits. (The principles involved have been part of actions by the FCC under other business names).
http://telemarketerspam.wordpress.com

The Oregon Public Utilities Commission has revoked Pacific Telecom's certificate to provide telecom services in Oregon.

The Indiana Attorney General?s Office filed lawsuits against:
Consumer Credit Group and Proactive Planning Solutions of Arizona for violating Indiana?s Do Not Call Law and Auto-Dialer Act known as the robo-call law. Both companies violated the Credit Service Organization Act and Deceptive Consumer Sales Act by not obtaining $25,000 surety bonds with the state and collecting money upfront without performing any services.
Debt Zero of California for collecting money up front, failing to provide services or a refund and operating without a $25,000 surety bond.
Clear One Advantage of Maryland and Credit Arbitrators of Texas for violating the Credit Service Organization Act and the Deceptive Consumer Sales Act by not obtaining the required surety bonds.
http://www.in.gov/activecalendar/EventList.as ... ation_id=107077

Arkansas sues robocallers:
http://www.arkansasonline.com/news/2012/aug/0 ... marketing-firms
Missouri sues robocallers:
http://www.legalnewsline.com/news/236974-kost ... nies-over-calls
Mississippi sues robocallers:
http://msbusiness.com/tag/telemarketing

FTC is sending refund checks to 4,468 consumers ?who allegedly were defrauded by a telemarketer who used robocalls (prerecorded voice messages) to pitch worthless credit card rate reduction programs for an up-front fee.?
http://bbbconsumereducation.com/the-checks-in-the-mail-this-time-its-true

Proof that current laws mean nothing to these scum suckers. Civil action by the FTC against such criminals is totally ineffective. These criminals need to be charged with Federal Felonies and subjected to significant jail time. All of those involved know that they are violating FTC regulations. The FTC levies huge fines, then rescinds them based on inability to pay. The FTC settles for the minimal cash on hand, and enjoins them from future telemarketing. The criminals sign off, then go right back to business as usual. These same people under different companies have been sued in the past and have only paid a minimal fine. Here are just a few:
http://www.ftc.gov/opa/2011/12/roycox.shtm
http://www.ftc.gov/opa/2010/06/asiapacific.shtm
http://www.ftc.gov/opa/2012/03/asiapacific.shtm
http://www.ftc.gov/os/caselist/0923193/111219roycoxcmpt.pdf
http://www.ftc.gov/bcp/edu/microsites/donotcall/mediacenter.html
http://www.ftc.gov/opa/2012/02/afl_financial.shtm
http://www.ftc.gov/opa/2012/02/voiceblaze.shtm
http://www.ftc.gov/opa/2010/03/voicetouch.shtm
http://www.ftc.gov/opa/2009/05/robocalls.shtm
http://www.ftc.gov/opa/2009/12/robocall.shtm
http://www.ftc.gov/opa/2009/09/twi.shtm
http://www.ftc.gov/opa/2011/02/robocall.shtm
http://www.ftc.gov/opa/2009/05/robocalls2.shtm
http://www.ftc.gov/opa/2010/12/jpm.shtm
http://www.ftc.gov/opa/2010/08/voicetouch.shtm
http://www.ftc.gov/opa/2011/11/sonkei.shtm
http://www.ftc.gov/opa/2010/05/ams.shtm
http://www.ftc.gov/opa/2011/01/khalilian.shtm
http://www.ftc.gov/opa/2012/09/nelsongamble.shtm

Write your Congressmen and Senators. We need CRIMINAL penalties against the companies that are profiting from these calls. Follow the money, slap them in prison, no one left to outsource to overseas boiler rooms, problem solved.
Me
Me
2012-10-04 15:31:21
Telemarketer
This people are scammers.  The guy called me names and was really rude. I can't imagine taking a job where you know that you are a scammer and you are rude to people on purpose.
John R.
John R.
2012-10-04 00:13:39
Unknown
No response when I picked up. Called 10/3/12 at 1:54 PM.
Zippy
Zippy
2012-10-03 21:51:41
Telemarketer
These dirtbags need to be stopped.  DoNotCall list is apparently a JOKE.  Your tax dollars at work.
Richard J Deshaies
Richard J Deshaies
2012-10-03 20:46:08
Telemarketer
Caller was rude and used profanity when I declined service.  They called again 2 days later and hung up when I asked for name of company.
Patricia T
Patricia T
2012-10-03 16:42:39
Telemarketer
Just got a call from the same number and I am on the Do Not Call Registry. Will report.
Gina
Gina
2012-10-03 16:32:52
Telemarketer
Tis a scam... Just another number to block!
Granny Gotcha
Granny Gotcha
2012-10-02 16:30:26
Unknown
Reported to FTC DNC list violation as scam since I have no active credit cards.
Butter
Butter
2012-10-02 16:07:32
Unknown
The lady who call me from 18003117700 I told her it was a scam and she call me a dumb bi***.  I told her she was one and so was her mother and hung up on her.  She called back from 248-494-5546 the caller ID said TI Automotive G.  I will be reporting her low life butt to FTC
terri
terri
2012-10-01 21:38:07
Unknown
complained to my telephone server,  Was told to report annoyance calls to telephone- number 1- 800--769-4099
1-406-852-8298 1-215-381-5860 1-561-953-8425
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