This was a legit call from HSBC. I tried to make an online purchase earlier in the day. For some reason, it triggered a security alert, and the transaction was declined. I received a call from 800-395-7555 later in the day. I did not answer the call, but let it go to voicemail. After listening to the voicemail, I decided to call the number on the back of my credit card. HSBC confirmed they had called me to check to make sure that I had attempted the credit card transaction earlier in the day. They also asked if I had made a specific recent purchase, and quoted the store and dollar amount. Nobody else would know that.

Claimed to be with capital one. Wanted me to verify last 4 of my social security number. I refused to answer, as I do not have a capital one credit card. (unless they bought someone.) The operator refused to tell me who the vendor was (i.e. best buy, etc.)
Hung up without providing information.  

CALLED MY CELL PHONE I PAY BY MINIUTE
AS FOR MY ACC NO I DO NOT HAVE

Got a call on my cell, didn't answer and while I was looking the number up on this site got a home phone call from same number. Guy said he was HSBC about questionable charge out of state and wanted card info.  I wouldn't give  him anything over the phone and he gave me a phone number to call to confirm. I wouldn't call that either and called the number on the back of my card. It was confirmed through HSBC there was a fraudulent charge-the one the first caller referenced-and we took care of it.  I didn't mention the phone number I was given but will include it on the followup report they send me.
Why do these scamming miscreants exist in life?

That number is HSBC located in Salinas, California. They called me also with the ID stating "Not Provided". I called them back as I have no card with them. They denied calling and refused to remove my number from the system. The one I talked to sounded like it was another master of the English language from India.I gave them a tongue lashing. Good luck with them.

claimed to be fraud very rude said I had to write a letter to be taken off the do not call list. Called him names til he hung up.Treat them like the trash they are.

It is legit.  It is HSBC Fraud Security.  I had a charge in the UK and they caught it.  I just cancelled my account for a new one.

I just got a call, a Lady by the name Toni left me a voice mail said she is from the Fraud Services and there's been a Indefinite hold on my credit cards unless I don't pay

Oops.  Wasn't Archer but Orchard and was legit.  Letting me know about suspicious activity on my cc.  Called the number on cc and they verified

Called me and I didn't answer because the number showed as 6923, left message, said their name was Jule or something  like that, couldn't understand his accent.  Told me they were with the securities department and that a hold had been placed on my Archer Bank Visa card.  Since I don't have any such card I assumed it was a scam and left it alone.

Said it was HSBC Fraud Prevention

This IS an HBSC number, given out by the fraud department (but it seems like a regular customer service line when you call).

If you call this number and the service incorrectly identifies the last 4 digits of your credit card number based on the number you are calling from then you probably ARE target of fraud and someone opened another credit card using your information.

800-395-7555 is a valid HSBC number and they have updated the security system to ask for your CC# and Social Security #.  I'd love to know why a scammer or someone stealing credit card info would bother to call you if they have your CC# and SS# already!


If you dont believe the number, call the main line and spend 20 minutes being bounced around until you get to the Fraud Dept.  This way I dont have to wait on-hold when I do call back!

I got a call from 831-755-6699. As always I did not pick up the call since I did not know the number. I got a voicemail asking me to call 1-800-395-7555 which the lady said is the HSBC Security Department. I called up the number and they asked me personal details like my social security number. I was suspicious and told them I'll call them back. Then I looked up the number for HSBC on the HSBC website (hsbc.com). I got this number 1-800-975-HSBC(4722). I called them up and it took a long time to reach the security department. They did confirm that they did try to contact me and 1-800-395-7555 is their number. They did not however know that 831-755-6699 is their number and they could not confirm that it is theirs. They asked me a lot of security questions to confirm my identity. They said someone tried to change the address on my account and they will cancel my old card (which I havent received yet. I applied for the HSBC credit card only this month) and issue me a new one. From my experience, I would not pick up the call from 831-755-6699. I feel its better to call the number on the HSBC website or the number on the back of the credit card. That may delay the call time but I guess its much safer.

I got a phone message telling me to call the number because of some security issue. I called HSBC Customer Service directly and they confirmed the phone call I received was a valid security call.

HSBC Credit card security department. They call you to confirm to make sure suspicious looking charges on your account were made by you.

Called and left with son with a message to CB ph# 800-395-7555 and gave a Ref# that it concerns credit card fraud...

It is HSBC - but it would be nice if when you called the number it identified themselves as more than "Card Services"

I also received a call from 1-800-395-7555 over the holiday weekend and was informed that their servers were "hacked" and that credit card accounts were stollen. I called back and it was a legitmate call. When I call such places back, and they ask for my Security Word, I always ask them to provide me with the first letter....little trick to know if they actually have the code or are looking for the word.

Same story as everyone else.

It's HSBC, (whomever they are).

The agent dialed my number incorrectly.

Seems to be a credit card safety thing,  

I need a job; 770-252-6584 is my number.  

Website, e-mail, resume', etc., will be given to any living human who is really a legitimate employer.  Minimum wage and 40 hours 9-to-5 will be fine.  Two degrees, born in the USA, speaks English clearly, etc.

(Anytime anyone calls for any reason, the proper response is to use the time to look for a job, including this post)

I got a call from some number and asked me to call this number for some security verification.

When I called on the number, some lady answered my phone call and I provided the reference number, she told me that the call was not for me.

They were supposed to call another guy.. by mistake they called me it seems.

I did receive a phone call from this number and they gave me a ref #. I returned the call using the credit card that I had issued by them. I wen throught the customer service area. Since the card was a new account they did verify that I was the one who opened the account. I

anyone ever get a phone call from 7006 unknown name?  I gopt a call from them and they advised me to call800-395-7555.  I have never seen a 4 digit phone number.

I received a number of 6919 on april 12, 2011 to return number to 800-395-7555. The message left I had to relisten over to understand 6 times and the main thing I got from it had something to do with a employee of mine using my info on a credit card. I asked what this was all about and the only info he would give me what they are a card service company. He asked me twice my acct number and my phone number. I refused any info. He informed me well you may continue to receive calls and my reponse was go for it and I would go to the next level legal action. I hung up and called my employee to give her a update. all this is is probably a company hired by hsbc to montor credit cards  that people have applied for and once in there possesion they dont use the card in a timely matter and it flags the account. after charges are applied. My employee did use the card yesterday.I am guessed hsbc is confronted with so much fraud that this other was hired to protect there assets. Ok its all good but I coulded understand the man and was very shady on the questions I asked.This company needs to retrain there employees to be more bed side savy..Based over all never give any info if they are not responding to any info who they are

I got a call today from 16804 with a voicemail saying to call back the HSBC 800-395-7555

This is the real website for hsbc:

http://www.hsbccreditcard.com/

well you wouldn't know that the 800# provided is the direct line of the fraud dept of HSBC. i've been a customer of HSBC and 800-395-7555 is the fraud dept and they make it to point that all charges on my account are verified. they even helped me when someone outside in US counterfeited my credit card though i have my card with me. fraud charges were around $822.00 but they were able to make necessary adjustments. man you must be kidding. know your words first

if i were you just call the # on the back of your credit cards before posting such whimsical posts.

given that chance my dear since you're not a part of your parents' account, it's best not to disclose too much information. on your part you better ask your parents to call the number on the back of their credit card to validate the phone call you receive and not just post this stupid post.

The number is legit... it's listed as part of the credit card fraud department on the OFFICIAL HSBC site.

I also received a voicemail and called the number.  It was the fraud dept at HSBC about some charges I had made on my account back to back.  They did ask for some identifying information but not unlike when I call HSBC directly when I have other business.