I missed out on a great deal, for a laptop bundle, because HSN verification department canceled the order. They claim their "Verification System" could not verify the address, where I am currently residing. I've updated my address with Commenity Bank ,HSN Customer Service and HSN Verification Services and they still say, my card has a block due to their automated "SYSTEM" not being able to verify that I live where I live. WTF! I asked what's the next step and they said, there's nothing else we can do. I then stated, "So my card is useless......they said, No I won't say it's useless." Well, WTF is it called then if I can't use it, because it's blocked? USELESS, just f****ing USELESS!
This f****ng place sucks worse then any place i have ever delt with they are a bunch of f****ng red neck idiots who cannot get there head out of there a***s and even if they could they would still be dumb f****,the most low class operation i have ever not had the pleasure of dealing with
We got a call from this number verifying a fraudulant order. Very odd phone conversation. Asked for my address and phone number and said they canceled the order which truly was fraudulant. would not give me any details......made me a little leary as to whether he was legit.
That ridiculous.I just want to know the reason they decline my order
Samson I Attram
Hi HSN.com, if u can process my info on shipping. plz send my Credit-card backto me.
Just went through that, completely ridiculous!!
I work for hsn and i got this issue too...which is odd seeing as howe they send my paycheck to my address but somehow they don't all talk to each other in the main office. Either way, easy fix. update your info and you are good to go.
Same as the above, they were verifying the ship to location since it's not the same as my billing address...
The woman was nice and lead me through a few questions to verify it was me and then released the order.
This is HSN Verification Department. If you order something from HSN.com for the first time and fail their verification, they will cancel your order and give you the hardest time. They won't tell you what information they have wrong. Your order will be canceled and you have to wait 2 weeks, which by then the special will have gone. You cannot fax or supply with information proving that you are who you say are. Shop QVC instead!
Leaves message that we ordered something and he can't process it -- please call him at this number: 8004366767. But it's hard to understand him, his name sounds Asian and it sounds like the location is in Narberth?