800-446-8939
Jimbo
Jimbo
2013-08-29 21:09:23
Unknown
It is a scam. I tried to refinance aand the ordeal is lengthly.
Jimbo
Jimbo
2013-08-29 20:11:02
Unknown
No.  I got the same thing and took it to a Chase branch and they said it was not from them.  Every correspondence with Chase is on official letterhead. I received four or five of them and turned theem over to my lawyer.  I got an other one today and I close on my house tomorrow.  My lawyer has been in constant contact with Chase so the number is from some parasite.  I will not give any information.  If you get a call from Chase they go through two or three minutes of disclosure stuff.
susan
susan
2013-04-15 21:27:53
Unknown
The ppl leaving the notes are called field property inspectors.  They are just doing their job, probably trying to pay their own mortgage.  If the home is in foreclosure or banckruptcy, they are NOT supposed to talk to the home owner, because they could run across a crazy pissed off consumer!  They have no financial information, they are just given a job to leave the notice, and take pics of the property.  They are contracted out by a company that does inspections like this and also for insurance loss.  They are just the messenger, thats probably getting paid 5 or 10 bucks to do it.
Inspector Too
Inspector Too
2013-01-16 21:35:24
Unknown
Field inspector is right. It may look unprofessional, but I use what envelopes I have and have to print with my own ink and paper the signs they want posted. Finsing the addresses is a pain at times too, but it pays the bills. Here is how it works. The bank contracts a company like Mortgage contracting Services, Which contracts a company locally to schedule and consolidate the work, who contracts me to do the actual inspection. It is legitimate, but rather convoluted and a pain in the a** because I dont have any in depth knowledge on the account. The inspection form I have lists the name, address, and sometimes the bank servicing the loan. Other than a bunch of fields ( occupied/vacant....utilities on/off.....personal property present yes/no, etc) that is all I know. I dont have a problem hand delivering the flyer because I know it is legit, but I never tell people to call the number specifically, I just tell them that I am doing an occupancy check and they need to call their mortgagor. Most people after talking to them for a minute know exactly what I am doing there, and know their current status as far a payments. I dont mind talking to them, but when I have 200 houses I need to inspect in a particular zip code, I dont have time to talk to everyone, especially at $4-$5 per house. I stop, snap the photos, leave the hanger, snap a photo of it (because the bank wants verification that I left it) and move on. Then there are the banks who just want occupancy checks, I love these, because they want one frontal photo, or sometimes no photo, and the boxes checked on the form. THose ones are great because i can load up the kids and do a route without needing a babysitter since I am not getting out of the vehicle.
Inspector Too
Inspector Too
2013-01-16 21:10:10
Unknown
Photographing any property is perfectly legal especially if the occupant is not photographed. Informed consent is not necessary for property or publicly viewable areas. Furthermore, the bank, which holds the mortgage, has every right to request photos to be taken of what is essentially their property, especially if payments are behind. They want to ensure the property isnt being destroyed, which is an all too common occurrence when a property is in foreclosure. Lastly, I cannot vouch for other inspectors, but the only time we check windows and doors is if a property is confirmed to be vacant (utilities off, personal property removed, etc.) It is part of our job to ensure the property is properly secured if vacant to prevent squatters or further damage. This usually comes just before the bank asks us to change the locks. We are also responsible for boarding any broken windows and preforming other preservation services, such as winterizing the pipes and providing a sign with an emergency contact number on a window. I hope this clarifies things for you and helps you to understand the legality of what we do and the reasons.
Inspector Too
Inspector Too
2013-01-16 21:03:32
Unknown
Lisa, Check with the owner if you havent already. See my post below. The only time we stop getting work orders to go to the house for occupancy checks are if the loan mod has been completed and payments are current, OR if the property has been vacated and we change the locks and begin inspecting interiors and winterizing the property to prevent frozen pipes. Not trying to worry you. Just want you to be as informed as possible. Hope it helps.
Inspector Too
Inspector Too
2013-01-16 20:42:34
Unknown
We do the same work. Photos, hangers, occupancy checks, damage assessment, and insurance loss from time to time. It is a legitimate field, but can be difficult based on the neighborhood and occupants. We try to be as respectful to anyone we make contact with and most understand what you are doing. Most know they are behind or going through a foreclosure. We arent the repo guys, just the people at the end of the line in the bank's effort to ensure their properties are not falling into disrepair. If you are a renter and getting these hangers, let the owner know. There are inspectors all over the U.S. and many are contracted by Mortgage Contract Services. MCS. We dont take payments, dont want payments, and dont know your particular circumstances. We are just delivering the message and reporting back to the bank. I hope this helps to clear up some of the questions.
DJ
DJ
2012-11-24 01:25:44
Unknown
It is not a phishing scam. I received one today and called Chase immediately. I was having some difficulty due to the passing of my wife and I just entered into a repayment plan. This was in fact sent by has as verified by the operator, but it was sent in error since the request to place it on my door came prior to my calling to set up the repayment. If you do receive one, you can contact Chase to verify. However, it is very much legitimate.
Someone
Someone
2012-10-10 01:21:35
Unknown
This is COMPLETE SCAM!  And I have figured out the source.  I recently posted my resume online and got a job offer through email.  I was intrigued and decided to go ahead and apply.  After doing so it states that you need to take a exam.  This position was for property inspector.  After reading the material that a junior high student could comprehend.  I took the exam and of course received a response within minutes stating I had only missed one and 95% of people miss that question.  A couple of the last questions were a little sketchy and got me thinking maybe it isn?t a legit company.  But anyways I got a call within minutes as well and spoke with someone who immediately told me I got the job.  Also, thinking this was sketchy I continued to listen as the man really didn?t explain anything in particular. Just kind of rambled.  After getting off the phone with him I went back to the website. http://texomafieldservices.com/index.html  On the website it does not state an physical address or even P.O. Box for that matter.  Finally I went back through some of the reading material and found that information about "JP Morgan Chase" Phone #: "1-800-446-8939.?  So I thought well I will call that number and see if they have any information about this company? I mean they are suppose to be in business together right.  Of course I got the same thing SS# or account #.  No operator.  In this job description this is what you do?drive by inspections.  You got to peoples homes that they give you.  Take picture and hang the ?door hangers?.  Don?t be mad at the people hanging or taking picture because they are being scammed to.
Andrews
Andrews
2012-08-30 14:25:57
Debt Collector
This is NOT a scam. It is an assistance program through Chase. The PT Cruiser taking pictures of your home was someone from Chase. They have to come out and take pictures of the property once your loan falls past due. We had a $14 "misc" charge on our account. It was from them sending someone out to take a picutre of the property to make sure it was still in good condition. They do not let you know in advance they are coming to take them. They took a picture of our house and we were only 1 payment behind. I spoke with Mr. Green in Louisville (the corporate office, not customer care).
JR
JR
2012-08-05 10:03:53
Unknown
Got the 1800.446.8939 info and envelope hung on my front door knob. Didn't see who did it. We are in a community that has posted signs...NO SOLICITING. Needless to say they are violating this warning. I have reported them to our Association. I am recently widowed and am fearful of scams like this. The name on the paper was. JP MORGAN CHASE. It was written in English as well as Spanish.
concerned
concerned
2012-06-12 23:47:30
Unknown
While the need for a job by people is quite understandable and worthy of sympathizing, people leaving envelopes marked "CONFIDENTIAL" as door hangers and taking pictures without the occupant's permission may be illegal. Checking whether doors and windows are closed or open by unknown persons is a violation of privacy and constitutes trespassing.

Such activities by whoever is doing them must be stopped immediately.
Scanned
Scanned
2012-05-26 02:03:03
Unknown
Another number # 800-848-9380
Is a fraud.  Left an envelope on our door.  Contacted Chase Banking.  It is not one of their numbers.  Letter did not have a company letterhead, and was handwritten in pen. Fraud.  Turning it in to the police.
OH Homeowner
OH Homeowner
2012-05-23 00:31:41
Unknown
Just called Chase - the # from the website.  The man told me to take this to the local branch & have them send it to corporate.  With no reference #, it is not a Chase #.
Annoyed
Annoyed
2012-05-01 15:52:56
Unknown
To anyone that actually thinks JPMorgan Chase would randomly stick a note on your door before calling or sending a letter in the mail, you are a total idiot.  They would never do that.  This is a total scam.
Florida
Florida
2012-04-25 20:55:23
Unknown
This just recently happened to me as well.  We are renting a home and have had someone come by taking pictures of the outside of the home and someone come by and put the slip of paper on our door from CHASE bank.  I sent our landlords an email and told them about both incidents.  Being renters and not having been told by our landlords about any foreclosure I decided to call CHASE myself to see if the # belonged to any of their departments.  I was acting on a hunch that our landlords were in fact behind on mortgage payments and facing a possible foreclosure and were not disclosing that information to us.  I did not call the # listed on the piece of paper that was left on our door, I actually called the Mortgage Department # listed on CHASE's website.  When you call if you do not tell them that the note left with the 800# is from the Homeowner's Assistant Department they will not be able to locate the 800# in their general system.  I told them the # and that I thought it was possibly a foreclosure or loan modification and they were able to find the # in their system and did verify it to be a CHASE #.
Gin
Gin
2012-04-12 19:05:35
Unknown
I have received the same letter twice ... always when I'm not home. And no call from Chase? I don't understand what's going on .. I don't want to call the number and give info out and then find out all my info has been used in identity theft.

Went to the online Chase.com and didn't see the number anywhere ...
Brett
Brett
2012-04-07 17:22:37
Unknown
They were taking photos of my house too! I dont like this AT ALL.
Seattle
Seattle
2012-03-28 19:38:54
Unknown
I think why they are taking your photo is so if you do fall for the scam now they have your social, account number and your photo.  There would be no stopping them now from making a fake ID with your picture.
Homeowner in MD
Homeowner in MD
2012-03-19 03:08:06
Unknown
They don't even know if they have a mortgage on a home?! We don't have an account with them, but they asked for a previous owner who still uses our address so I'm very concerned.
Homeowner in MD
Homeowner in MD
2012-03-19 02:55:51
Unknown
Did you ever find out what was going on? I'm tring to figure out if there is a way to stop them from harassing us since we dont have a JP Morgan Zchase mortgage, and never did!
Homeowner in MD
Homeowner in MD
2012-03-19 02:52:13
Unknown
Exactly. Even when I told the woman that the guy she was looking for no longer owned the house (for at least 2 years) she still took pictures to verify "owner occupancy!" I asked what kind of inspection she was trying to do on a sunday evening, she said to call that number. This despite my claim that I didn't have an account with JP Morgan Chase. So how do I call without an account number?!

I'm afraid that their record keeping won't reflect that this was sold at auction years ago, and they will try to foreclose. Despite the fact that they have no claim on this house!
Homeowner in MD
Homeowner in MD
2012-03-18 23:27:38
Unknown
I was in the front yard of the house we bought a year ago as a foreclosure. We bought it from an affiliate of JP Morgan Chase (Home Sales, Inc.) who bought it at auction from previous owner after they defaulted on a refinance with JP Morgan Chase. We do not have a mortgage with them, and the person who showed up late on a Saturday and was taking pics of of whole family while we were doing yard work, asked for that previous owner. She told me to call the number but you need an account number. Something fishy must be going on. I have my title insurance guy looking at it now.
JB
JB
2012-03-18 13:37:20
Debt Collector
It is legitimate.  We are in the process of foreclosure on our home.  This is our second one we have gotten since filing bankruptcy.  This time we were home.  The lady gave us the notice and took a picture of the house.  She said it was to verify occupancy.  The number directs you to a mortgage assistance rep for Chase.  We gave up the house in our bankruptcy and are just waiting for the foreclosure to go through.  

I am sure there are similar things to this that are scams...best way to disguise a scam is for it to match the real thing but this oneis legitimate...if you are getting these notices it means you are behind on your mortgage.
Lisa
Lisa
2012-03-13 14:00:23
Unknown
We have been a home renter for over three years.  The last 9 months we have had white envelopes left at my door.  Is the house going into foreclosure.  Should we move out.  Very upset and confused.
X
X
2012-03-10 16:16:30
Unknown
IF THIS IS SO, THEN WHY ARE THEY GOING TO YOUR HOME AND TAKING PICTURES? WHAT HAPPENED TO SNAIL MAIL? IS THIS FORM OF COMMUNICATION SO OUT OF DATE THAT THEY NEED TO SEND COURIERS TO YOU DOOR. GET REAL WHAT'S A BIG FINANCIAL INSTITUTIONS GAIN BY THIS PROCESS     NOTHING!!!    THIS WHOLE THREAD IS FULL OF SHILLS AND LIARS
Jan
Jan
2012-03-10 16:05:32
Unknown
I received a notice on my door just sayinf to contcat my Mortgage Cmpany. I ignored it. Just got a second notice on my door and it says to call JP Morgan Chase. I dont even have a home loan or any type of account with them. I too think it is a scam of somekind or they have a bunch of idiots working for them and put the notice on the wrong door.
Brett
Brett
2012-03-09 21:22:47
Unknown
Same story for me. But I did notice, however, as they were pulling out. they were taking a picture of my house. Very shady.
Lisa
Lisa
2012-02-28 20:59:52
Unknown
Is it a loan modification when envelops are left 7 months straight.  We are renters. We are on edge.  Not sure if we will get no no notice to move out.
Lisa
Lisa
2012-02-28 18:36:31
Unknown
I rent a home and have had an envelope left at my door for 7 months straight.  Does a loan modification take months, years?   It is kinda creepy with someone coming onto the property.
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