800-506-3096
kd
kd
2014-02-03 20:36:22
Unknown
I just talked to Apple.  They said that they would never call about something like this that they would just send you an email.  This phone number is definitely a scam.  Do not give them any personal information.
DJ
DJ
2013-11-09 20:50:20
Unknown
I received an email from the Apple Store stating that an order for the new IPhone was placed using my name, email address and phone number. I was in the middle of something at the time so I really didn't catch it at first. Then I received a second email stating that the order was being reviewed and didn't go through because of "My" Financial Institution. So I looked at the first email and noticed that a $300 dollar phone was placed under my name email address and phone number, but under some billing shipping address in Detroit, MI.So I looked at the second email and it stated that they would continue to try processing the order for the next 10 days and if I had any questions to contact Dani at 1-800-506-3096 x547215 24 Hours a day. Of course I called this number right away. She asked questions about the order. I told her I didn't know anything about the order and was confused of how such an order can be placed. She didn't answer any questions but she informed me that the phone was supposed to be picked up from a store in Chicago, IL and advised me that she cancelled the order.
trx
trx
2013-11-09 03:08:39
Unknown
I received the same call from apple online and yes it's legit. they stated they wanted to confirm 2 purchases. called them back and sure enough someone had used my cc info. I did ask what was the last 4 digits of the card and they had provided the info. After confirming I did not make that purchase they canceled it and stated they will NOT be charging my card and to contact my cc company. Checked my account and there it was, a pending transaction from apple. THANK YOU APPLE for doing such a wonderful job confirming/verifying.
RCA
RCA
2013-10-14 19:06:02
Unknown
Totally legit...
Caller left a message on my answering machine - "Mike from Apple" regarding an online order to be picked up at a local store.  Never ordering anything from Apple, I was suspicious how they got my name and number, so I figured it was a scam.  Just to be sure, I started checking my CC accounts - and sure enough, there was a pending charge on one of my cards for almost $3000 for an Apple online order.  I wasn't sure about calling back the number he left, so I called 1-800-MYAPPLE, where they verified(and cancelled) the order.
THANK YOU APPLE - you saved me a big hassle.  
rg
rg
2013-06-28 15:59:26
Unknown
I got a call from 512-647-2000 on my answering machine asking me to confirm a purchase with Apple and call back to 800-506-3096.  I have never dealt with Apple.  When I called back, I got an answering machine and I did not leave any information..  Two unauthorized purchases appeared on my credit card the next month which has since been cleared by my credit card company. Something phony was going on since the stuff seemed to actually have been sent sent to who knows where and to who knows whom and I never authorized it..  I think the credit card company is onto this.
GA MoM
GA MoM
2013-04-05 23:54:57
Unknown
Legit number.....Apple notified me that there was an order placed online using my info, Come to find out someone had applied for a Barclay credit card online and ordered the computer. Thank you  Apple for notifying my!!!!
ss
ss
2013-03-24 02:17:26
Unknown
I called the main Apple number and this is a legit Apple number. I confirmed that my credit card was being used without my authorization to buy Apple products online. My bank also confirmed this. Good on Apple.
ss
ss
2013-03-22 02:11:09
Unknown
Got  a call about possible unauthorized credit card purchases from Appleonline from this number. I tried to call back this number and you need an agent's extension to get through. I NEVER put my home number on anything and it is unlisted, so how did they get my phone number?
Some Dude
Some Dude
2011-06-06 20:57:54
Unknown
Got a call from "Michael from Apple Incorporated" with my order number from a recent order saying I had to confirm my credit card. The caller ID said it was from Austin, TX.

I called back but nobody answered. The recording said to leave my name, order number, and phone number. After it said that, a standard voice mail message came on saying "After the beep leave a message or press whatever..." which is really uncharacteristic of a business. Sounds like someone's personal phone.

HOWEVER, after calling the number listed on Apple's website, they confirmed that Michael did in fact call me. The gentleman transferred my call, but still no answer.

So apparently it's a legit number. But I still recommend calling Apple's main line at 1-800-676-2775 to be sure.
LM
LM
2011-06-06 20:57:54
Unknown
They saved my *ss !!!   I had no idea why I got a message from Apple.  I've never owned anything from Apple but the person who left the message (I couldn't understand his name) had my card #, so I figured I better call back and find out what the hell this was all about.    Good thing I did!  Turns out someone had gotten my credit card number and had already used it on 3 web sites.  Thank gawd that dude at Apple called to warn me.  I shudder to think how many other places the thieves might have used my card at before I figured out what was going on !!
b
b
2011-06-06 20:57:54
Unknown
they left message with what sounded legit, red flags all around. they had home number, name and c.c.number, way scary. afraid to call back instead put hold on all c.c.
EE
EE
2010-09-27 16:05:33
Unknown
LM, the same thing happened to  me. i am so glad they called me.
Mary
Mary
2010-09-02 23:46:51
Unknown
I got a voicemail today from this number from someone saying their name was Chris with Apple.  He was asking about an order for a computer shipping to Washington State on my American Express Card.   I don't own any Apple products, so I called American Express to see what was going on.   They told me there was a charge from Apple.  

I called the number back and got to speak to Chris.  He didn't tell me much info, but did say that the order would be cancelled.  Very Nice and polite and told me to call the bank to report the fraud.  (he didn't know I had already done that)  

I'm really glad Apple does this.  It would have been weeks before I would have noticed it myself.
LM
LM
2010-06-24 20:35:31
Unknown
They were trying to help you, dummy.  Same thing happened to me.  I called back and they told me about an order that someone had placed in my name on Apple's website.  Luckily, they were smart enough (psychic?) to suspect that the purchase was't authorized.  I don't know how they figured that out, because the thieves used my exact name and address and phone#, but I'm glad they did.

They were trying to help you when they called you.  They don't want any information from you, they just want to confirm that it's not an authorized purchase and warn you about it.
Suspicious
Suspicious
2010-06-18 16:12:58
Unknown
I am not very confident in this.

I received a similar message from Jacob, whose caller ID is (512) 674-2000. When I started asking questions, he asked me to hold and then hung up on me. Here is more information:

http://whocallsme.com/Phone-Number.aspx/5126742000
Tom
Tom
2009-12-08 23:07:01
Unknown
I called the Apple Store, there was an order placed with the confirmation number left by the person who left the 800.506.3096 number.  I canceled the order.  Maybe Apple contracts these things to other people.  Either way, just be careful what information you give out.
Tom
Tom
2009-12-08 21:10:03
Unknown
I got a call from this number today.  My caller id showed a number in the 516 area code.  I reversed searched the complete number.  It is registered to a Daniel Gale in Glen Cove, NY.  Looks like a phishing scam to me.  If you get a call regarding an order from apple, that you didn't place, just call the apple store number to verify the order 1-800-MY-APPLE.
Mike
Mike
2009-11-02 15:51:46
Unknown
It is legit. Apple questioned an order placed with my credit card, I did not place any orders with them, they did not ask for any personal info and they told me I should call my CC company. I called the CC company and there were 3 charges that were not mine, 2 of which were for Apple and totaled 2200.00
Adu
Adu
2009-10-02 21:33:59
Unknown
I got the same call today reguarding a purchace for an ipod on my name. I hve never put my personal info online except for paypal (unverified so no credit/debit is linked to it). I am also very hesident to call back. What should i do?
Cathy
Cathy
2009-08-12 14:08:55
Unknown
i got the same.  someone had made purchases useing my credit card.  they did not ask me for any person info and they spoke to the police on my behaf.  it is not a scam.
Bo
Bo
2009-07-16 19:31:06
Unknown
I also received a call form this number suggesting that some unauthorized purchases were made in my name at the online Apple store.  This may be a phone phishing scheme.  I would not give them any sensitive information, ie credit card number, SSN.
JB
JB
2009-04-15 03:19:39
Unknown
I'm pretty sure this is a scam.  Be careful about giving your information out like this.
Bob`
Bob`
2009-01-21 02:05:08
Unknown
I got the same
Em
Em
2008-11-05 21:56:05
Unknown
It appears this is Apple. i had a message that they were attempting to get authorization on a couple thousand dollar purchase. This was not authorized so I called back to advise of this.
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