800-511-2896
JD
JD
2014-04-16 21:42:02
Telemarketer
It is obvious this is still happening. I too have had 49.95 stolen out of my account every month. This weasel is going under a number of names. Business TechCare Services, Merchant Care Services, Legal Club, Health Plan Merchant Services and is apparently working under the umbrella of Saturday Holding, LLC. 7771 W. Oakland #217, Sunrise Florida 33351,  I have contacted the BBB and the Florida Attorney General and I suggest anyone else with the same problem do the same. I don't know why this person should be allowed to operate. I believe he should ve behind bars.  He said he was going to refund my money but I haven't seen it yet. His number is 954-267-0445
KIM
KIM
2014-04-09 16:43:37
Unknown
Please let me know if you have found a contact.  We have had the same thing happen at our business and the EXACT same thing was said to us. I know there was a lawsuit but all info had to be submitted by 10/31/13 and we were not aware of these charges until last week and it has been going on since 2009.  

Thank you
SUE
SUE
2014-02-19 16:21:21
Unknown
JUST CONTACTED MSPP @ 1 800 511-2896 AND THEY STATED I RECEIVED A SALES CALL IN 2008 AND APPROVED THIS.  THEY GAVE ME THE NAME WHOM THEY SAY THEY SPOKE WITH, IN WHICH I HAVE NEVER HEARD OF THIS EMPLOYEE.  STATED THEY WOULD ONLY GIVE A CREDIT OF $29.95 AND CANCEL THIS AMT FROM COMING FROM MY BANK ACCT.   ASK TO SPEAK WITH A SUPERVISOR AND THE AGENT STATED NO ONE WAS AVAILABLE.   DOES ANYONE KNOW IF AN ACTIVE LAWSUIT IS CURRENTLY GOING ON DUE TO VIOLATION OF THE ELETRONIC FUND TRANSFER ACT??? IF SO PLEASE EMAIL ME @ susan@southernthreadworks.com       I recently discovered this due to my accountant not catching it over the years.   They owe me $1740.00 !!!!!!!!!!!!  
Kristie
Kristie
2014-01-08 21:15:11
Unknown
Any luck with a law suit?
Kristie
Kristie
2014-01-08 21:11:56
Unknown
We want to do this too - have you come up with any options?
Kristie Abruzzo
Kristie Abruzzo
2014-01-08 21:10:36
Unknown
I was scammed $39.95 every month started in 2010.  It changes description from Discover to Merchants Discount Health Plan - started in 2010 actually.
Kristie
Kristie
2014-01-08 20:54:30
Unknown
This has happened to me too - all year at $39.95 - how do I get my money back?
pbuck1
pbuck1
2013-12-17 15:26:52
Telemarketer
16dec13 7.30pm- on my home number
Robocall from "Affordable Dental Care". pressed 1 to hear more - woamn said the biz name is "Health Discount Program" - Told her they are breaking the law by using robo-calls. hung up when I asked for their address and phone number.
Greg
Greg
2013-11-15 18:37:54
Unknown
This is happening to me...what's my best approach to get full refund. Please advise...I've had over 2k taken!
Greg
Greg
2013-11-15 18:33:48
Unknown
What did you find out...I'm in the same situation.
mike
mike
2013-04-08 20:37:29
Unknown
i just found charges for 29 95/mo dating back 3 years. i only caught it because i retired and no long used merchant service. i still rceived a bill from mspp which i had always thought were merchant fees!  When I called their 800 number the lady kept pretending like she could not hear me and please call back later. i tried on three different phones with no luck. i knew it was a scam then.
Joe
Joe
2013-03-08 15:56:54
Telemarketer
We just discovered that this has been happening to our company as well. They've been charging us for some three years or so! We are going after them hard core. We are getting every dime of this back or we are taking them to court big time. Anybody have any suggestions?
lxs
lxs
2013-03-06 17:26:42
Unknown
what number did you call to get this fixed? all it says on my statement is MSPP charge of 39.99. This is so upsetting. Please let me know I can get my hard earned money back. Thanks.
lxs
lxs
2013-03-06 17:16:02
Unknown
holy crap, this is happening to me. I thought it was from the credit card processing company I used to have but I cancelled it over 6 months ago and it's still billing without my permission. what have you all done to stop this and get your money back!
Appleyardme
Appleyardme
2013-03-05 18:02:22
Unknown
We just caught these charges for $49.95 to our bank account since Sept 2012. We also thought it was a discover fee for our small business. I was very firm with the woman who answered the phone when I called, saying there is no way that we authorized this account. She said she would cancel and could give me one month back. I said absolutely not, that there was no way it had been authorized. She said she would speak to a supervisor, came back and said that the total amount charged would be credited back on this months statement. I'll believe it when I see it.
DC SmallBiz
DC SmallBiz
2013-02-13 18:34:54
Unknown
This same thing happened to my small business. They have been deducting $39.95 a month from my account for the past 32 months. I had no idea this was happening. I've tried calling the MDHP 800 number a few times and they are NO help. They said unless I have my "account" number they can not even look at what I'm talking about. They were unable to look me up via my phone number, the name of my business or my bank account number (which they should have considering they are taking money out of it every month!) I don't know where to go from here...
Craig
Craig
2013-02-06 02:04:54
Unknown
Its time for a joint lawsuit against MDHP and Discover.  The same thing happened to me.  I thought it was part of discover card charges but after I called this morning I found it had nothing to do with it.  I finally stopped the charge but after more than a year of these charges.  Boy do I feel stupid.
Danny D
Danny D
2013-02-01 18:30:04
Telemarketer
MSPP is fradulantly debiting $29.95 per month total so far  $779 from our accoun since november 2010.
We called this company ask for credit our money back but there not willing to do that.

Please give us information if we can do any thing to this frud company.
CSG
CSG
2012-12-17 03:27:43
Unknown
We too have been a victim of this scam. We followed the instructions of the prior posts, the MSPP supervisor called back and after haggling she says we will get our 48 months of $29.99 payments back in 3 weeks.

MSPP is a ripoff scam and we are surprised this hasn't been shutdown.

I have cancelled our Discover card account, we will no longer accept Discover. We will let our clients know that  we cannot accept Discover due to their poor security practices and that merchants and card holders may be scammed using the Discover network.
fran
fran
2012-10-23 19:02:28
Unknown
Called 1-800-511-2896 and they are going to refund my acct. they gave me a comfirmation no.
hope I get refund but for now I feel good.

Fran
rick
rick
2012-10-03 19:45:10
Unknown
Call Shery Witmer and her number is 1-800-511-2896.

She does the credit for mspp and she is a realy bi***.

I got my full refund of 3 years after insisting the refund.

Keep at it and also contact the attorney general and your lawyer.

Chris
Brian
Brian
2012-08-14 13:50:32
Unknown
It took some doing but I was able to recover 36 months worth of back charges at $39.95 per.  Like the others I called this 800 number and got someone that was trained to say no.  She offered me $39.95 and would cancel the service.  Of course I said yes, cancel the service but your going to have to so better than $39.95.  Once again she said no.  I asked to speak to a supervisor and they instantly said they would credit me $800.  "Well that's better but still not what I'm looking for."  She assured me that that is the most they could refund.  I called our credit card processing company, (Heartland) and spoke with my rep, he told me he had some contantcts at Discover Card and would see what he could do.  This morning I received a call from MSPP and they told me they were going to refund the full amount.  Dont give up, this is so wrong.  We all work very hard for every nickle and they are trying to swindle us out of them.
Utah Retailer
Utah Retailer
2012-08-09 18:02:21
Telemarketer
I have 8 store locations, over the past 6 years this company took well over $24,000. I had 17 separate accounts with them. from $29.95 to $49.95 per month. I just got back $8,000 and am looking to get the rest. I am pissed off and feel like they owe me interest... the same interest Discover would charge a customer. The lady (Sherry) seemed to be able to get something done but only for 12 months of service...

Is there a class action law suit anyone knows about with these people? I'm ALL IN...

Ripped off in Utah...
Mike in Colorado
Mike in Colorado
2012-08-07 19:17:29
Unknown
Same as rest of you unauthorized ACH withdrawals for 37 months posted as Discover Network, noticed it changed to MerchSrvcs MSPP on my July bank statement thats when I started looking closer, talked to James Garret @ 1-800-511-2896 (MSSP) offered me $479.00 of $1479.00 they stole. I said no I want it all, again "take the offer as were offering no more". My bank claims  they dont need my auth to remove $39.95 a month from my account. They offer no protection, but if I want to put a ACH stop on it I have to sign a request that includes a waiver for any liability on their part. Not sure what to do now.  Can't believe company has not been shut down.
CHICAGO RETAILER
CHICAGO RETAILER
2012-08-02 02:34:16
Unknown
Go directly to the scammers and demand your money back.  Have your documentation ready including overdraft charges.  Insist that they refund the money that was debited from your account.  Try insisting that they also cover the overdraft.  I don't know if that will work, but it's worth a try.  Also worth a try is asking your bank to refund them and mention that this was a fraudulent access to your account.  It might work.  Sometimes banks want to keep you happy.  Good luck.
CHICAGO RETAILER
CHICAGO RETAILER
2012-08-02 02:30:18
Unknown
Call the phone number for MDHP and insist on a full refund of all charges for the entire time they have been billing you.  I received a full refund for 2 years worth of charges.  They will suggest that they can only give you a refund for a short period...maybe the last 2 months...but keep at it.  Don't hang up.  Tell them it was not approved and you will contact your own attorney and the Attorney General from the state you are doing business in.  They will try to put you off and tell you it will take weeks to process the claim.  Keep after them.  Don't hang up.  Insist that they must issue a full refund immediately.  I ultimately was sent a check within a few days for the full refund.  Comb your records first to make sure you are seeing everything.  Typically these are seen as ACH debits to your account.  Your bank can probably access a report for all ACH debits in a particular amount or from a particular company over a long period of time.  Some people have had success going through the Escalation Department at Discover.  I went directly to the scammers.  Either way, you can get all your money refunded.  If they offer to let you listen to the recording, do it.  Then tell them that it was not authorized and that the person they were speaking to had no authority to obligate you.  Good luck.  Keep calm.  Get your money back.  Tell your bank.  Tell your local chamber of commerce.  Tell your friends.  Issue a written complaint with your state Attorney General.  Their website will walk you through the process.  Fight back.
AnnMarie
AnnMarie
2012-07-19 20:38:09
Unknown
If you find out about a class action suit could you please pass the information to me.  They got me for about $1,300.00.  I'm still trying to get my money back from Discover because they were withdrawing it for what they term a third party.  AML77@aol.com
Mississippi Retailer
Mississippi Retailer
2012-07-18 03:52:57
Telemarketer
I just wanted to let everyone know that this scam is still alive and active.  I am a retail grocer with stores in Alabama and Mississippi and just found that 4 of my 7 stores have had $ 49.95 per month drafted for 'Business Technical Care' (BTC) since Sept. 2011.  It was easily overlooked because it appeared on the bank statement as 'ACH-DISCOVER CARD SETTLEMENT' and my accountant just lumped it in with all of the other outrageous credit card fees we pay monthly.  I am now in the process of attempting to stop the recurring charges and recover my stolen money, but my hopes are not very high.  I really wish someone would punish Discover Financial Services enough so they would stop enabling these tele-marketing groups to commit these fraudulent transactions.
Sherry
Sherry
2012-07-02 11:58:06
Unknown
Did anything happen with your lawsuit?  They took a lot of money out of my business accounts as well without my permission.  They called one of my businesses and spoke to an employee and set it up. It was never authorized by me (the owner).  Just wondering what you found out. Thank you.
curtisone
curtisone
2012-06-29 21:13:28
Unknown
I have been taken by them for over 3000.00 before my bookeeper caught it.They told me they would give
me back 350.00 and told me take it or leave it.
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