I was supposed to be charged $69.80. They added on stuff we didn't discuss and charged a total of $115. I called about the X press Redi set go folks and they said they would cancel my subscription and all I would have to pay is $75 total. Since I TRUST NO ONE, I called my credit card company and they canceled my card number and will be sending me a new card.  I should have known!!  I check my regular bank account and credit card activities online everyday, sometimes more than once.  DO IT!

Thanks for the other number.  Now I remember why I never order anything online.

Looks like I am in the same boat as everyone else. I ordered the Firm workout package and have been getting charged for things I didn't order ever since. Last month I saw a charge for $24.99 so I called them and they told me that it was for the website that I never went on. They also told me that they couldn't reverse the charges so I basically just paid $24.99 for NOTHING. Just this morning I saw 2 charges on my card, one was $35.98 for I guess payment 3 but it's actually around payment 7, and the other was for GAI*GT media that I never ordered or heard about. I submitted an inquiry to KTLA 5 news so they can do a story on this to let everyone know not to order from this company or any company for that matter! I'm a college student with barely any money so I am extremely frustrated! How can they take money out of my account without me authorizing them? They need to be stopped ASAP.

Too funny!
HAHAHAHAHAHA!!

Yeah sure. You'll be receiving a big surprise sucker! LOL.

Excuse me is this piece of your brain?

i just ordered this . Will i be recieveing them O.O?

they just took 112 out of my account!!! what is this s***?

i tried to order the exercise video because im sick of my weight keeping me from doing what i want, so i try to order something off the tv, first time i've ever done it... and i get screwed over. worst part, i can't cancel it until the transaction has gone completely through. i'm going to my bank as soon as it opens to figure out what i need to do because this is bull. never EVER buy off the tv because this is apparently what happens to you.

I did not have a call but they are trying to take money from my bank account of $47.60 I have reported this to my bank and there will be something done about it. I do not know who a are and have not anything

I did not get a phone call.But they are trying to pull $25.90 from my checking. I have no clue why or how they got into my bank. But did notify my bank not to pay.

I cant believe this - that what I thought was a reputable product (The Firm) turns into this total mess.  all the above - just happened to me.  I ordered the Firm Express system and the lock in weights...they charged my 2 times for this and both the wrong amounts (more$)  I just tried to call the company - they actually answered but I couldnt understand a word she was saying....all I heard that it was already shipped out and there was nothing they could do.....This is aweful!!!!  I cancelled the payments thru my credit card and will refuse the package when (if ever) it does come.  I am very lucky because the credit card payment was still at a "pending" state.....Never again

I cancel and returned the cook books that they had sent me and they still charged my credit card.  Try calling but of course got no answer....Help

We just ordered the Ready Set Go yesterday for 2 payment of 19.95 but when we checked our checking account today they charged us $109.00.  We called 1800-357-9213 today, Sunday, and someone actually answered the telephone.  

She said it was for all these exttra's that we didn't want.  We cancelled the ordere.  We will see, she said the money should be back in our account in 24 to 48 hours.

She was emailing us a cancellation number.

Good Luck to everyone,

I found 14.60 on my CC.  I phone 800-516-7108.  They stated they are for receipe books for Ready Set Go.  I have not received said books nor did I sign up for any "club" membership.  My financial institution gave me the phone number and I canceled CC card with them to stop the draw.  Customer service was very insistent I order when I did not.  They explained they could not cancel due to the shipment already being sent, I asked for tracking number which they could not produce and placed me on hold and never returned.  My financial institution advised the only way to truly stop them drawing off of an account is to cancel the card associated with the purchase.  Any packages I receive IF I receive any I will deny acceptance on.  Hopefully this will help anyone else who can't get any satisfaction from the customer service center.

call your bank that is what i did and file a fruad with them i got my mone back and i also dont know who they are

I ordered the recipes and it took two months for me to get the new set and they charged me again, tried to call and cancel but number does not work. Plus my ready set go does not work right, the timer on it stopped working after the first use.

I made the mistake of attempting to order the Xpress RediSetGo grill.....the phone call seemed odd to me about two minutes into it when I realized they were recording my name, address, etc.  So I decided while still placing the order to cancel, but the system was automated.  I couldn't get an operator even after stating I wanted one.  I couldn't cancel despite saying "Cancel Order" in those exact words as a response to most questions.  I said no to any and all "add-on" options, but it would just ask again and I'd say no again.  At which time, the automated system then said, "we'll go ahead and add that to your order".  I was shocked! I had just said no, they couldn't do that...it's clearly illegal.  At that point I knew I had a problem.  I went online to www.redisetgo.com to find the company's phone number that would get me to a customer service personnel.  I tried to cancel the order that way but was told it hadn't gone through to their system yet and I'd have to wait 24 hours.  The next day I called to confirm the cancellation, and as stated in one of the comments above, had to ask them for the cancellation number.  The people were very rude and that just concerned me more.  I decided not to wait to see how it turned out and canceled the account the charge was associated with.  This should prevent it from going through and any future charges as well.  However, this company is clearly not doing good business and if it is legal, it's on very shaky ground.  Be careful!! I've ordered from infomercials before but through an automated system.  That should have been my first clue, but now I won't forget.

Good luck.

xxxxxxxxxxxxxxxx   SAME HERE  XXXXXXXXXXXXXXX

I just got charged 114.60 and I did order that electric gizmo.
How do you get credit back

CALLED TO ORDER PRODUCT REJECTED MY CARD AND WHEN HAD 250.00 DOLLARS IN THERE TOOK 130.00 WITHOUT MY CONSENT AND PRODUCT WAS ONLY SUPPOSABLY ABOUT 75.00 DOLLARS BUT AS SOON AS HAD SOME MONEY ON IT ATTACKED TAKING ALMOST ALL OF IT

I also ordered the Xpress Redi Set Go & have been charged every month $14.90 for recipes (which I have not received), & the beginning of this month I was charged $25.90 (for extra pans which I did not request). Who can you report this company to. This is terrible what they are doing to people. If its that deal buy one get one free - that a bunch of bull.

My ordered it for 2 payments of $19.95 each plus a free one, looked at my account and tjey took out $200 and when i call the number it rings once and hangs up

I think theyre a small grill making company that make the redi set go grill

Sorry forgot to tell you to AUTO sign up GT Media club that they signed me up on was for the "Ready Set Go" cooker and its for monthly set of extra pans, books, etc. $29.95 a month for shipping i am being charged, and this is just the reason why i get on my wife to check her bank account everyday. to find things like this and stop it before it goes on to long. So yea call 1-800-357-9213 and cancel all future transactions with them. Send back anything extra you receive from them.

GT Media sells multi things, If you are getting charged for monthly fees, its because they AUTO sign you up for the GT Media club. Call them 1-800-357-9213 tell them its unorthorized payments and you want ALL future payments stopped. Once i told them its fraud AUTO signing people up and i will sew if get 1 more charge. They stopped all my future monthly payments right away.  If you receive anything in the mail from them SEND IT BACK! Spend that few dollars but in the long run it will show you don't want there stuff. GT Media is mostly you ordered something from a infomerical or a 3rd party online.

I called to order the "Ready Set Go" I have not even got mine yet, I go to my account today and I have been charged $130.00 to my account!!!!   This is crap!  Now who has to go though all the leg work to get this taken care of ME!!   It will take a lot to get the money back!!!   I will never order by phone again!  
Maybe FINGERHUNT would have not been the bad way to go!  At least I know they will charge what they say and not what they "Want"  So much for trying to save money.

they charged my account $49.85  I didn't authorize!!!

its a number for the gt express. you can call customer service at 18003579213  mon-fri 9 am til 5

I noticed an unauthorized pending charge of 14.90 on my checking acct.from GAI*GT MEDIA INC. What the heck is going on i thought. I quickly called my bank,cancelled my card,and I am going to get my money back one way or another! Never using my card for infomercials again,I too ordered the REDI SET GO.Still have yet to receive my complete order.THESE COMPANY'S ARE SCAMMERS AND SHOULD NOT BE ALLOWED TO RIP US OFF ANYMORE.TAKE 'EM OFF THE AIR!!!!!!

If you order the Wave by the Firm, which comes from GAI*GT MEDIA INC 800-516-7108, please be aware that they want to "upsell" you vitamins and other things. I refused shipment on the order because I thought the vitamins were free the first 30 days, but on top of the $81 for the wave they tacked on $45 for the vitamins. Definitely a scam and I should've realized that when I called to order and didn't even talk to a live person...a machine takes orders.