800-526-1037
Zach Carling
Zach Carling
2014-04-07 21:47:17
Unknown
I got a call from 855-898-2264 and it's a scam saying exactly what these other entries have said.
Babu
Babu
2014-04-01 15:09:34
Unknown
Some body call me from this no I just wanna know who call
Mike
Mike
2014-03-31 19:49:37
Unknown
These assh*les have been calling me for a while also, it is most definitely a scam. The interesting this, is that when they call they already have your name, address, email address, and pretty much all the information on file with Comcast (they've somehow managed to hack into their systems to get ahold of this info).

For those of you who have Sprint, you might find it useful to know that you can block these phone numbers (and any phone number you wish) directly through their website. I'm sure most other cell phone carriers provide this feature as well.

I've compiled a list of all the numbers which appear to be linked to this same scam. It goes without saying that they probably have other numbers, and are able to change them fairly easily.
8002122614
8005261037
8553287913
8558982264

COMCAST: WHEN ARE YOU GOING TO DO SOMETHING ABOUT THIS ?? IT IS TIME TO ADMIT THAT YOUR SYSTEMS HAVE BEEN BREACHED AND LET CUSTOMERS KNOW THAT THEIR INFORMATION HAS BEEN COMPROMISED. YOU CAN SEE FOLKS HAVE BEEN COMPLAINING ABOUT THIS SINCE AT LEAST OCTOBER OF LAST YEAR.

- Mike Russ (March 31st, 2014)
Nathan
Nathan
2014-03-29 01:31:41
Telemarketer
Got a call from a blocked number. The deal was too good to be true (basically the same as all the rest of the posts here). I asked him to send me an email of the details. He knew my account info, personal details. Below is the copy/paste of the email I received. I replied and asked for the agreement they have with Comcast to do business. No reply yet.

"Dear Customer,

Good Day!

This email refers to the promotion on your current/new services with Comcast Xfinity, this promotion offers you free upgrades in your existing (new services) services of Comcast with the cooperation of our affiliated company Green Dot Money Pak.

With this up gradation you will be having i.e.

i) Up to 50 mbps download and 19.3mbps uploads speed. This package gives you liberty to enjoy unlimited uploading and downloading with no fair usage policy applicable.

ii) The Kindle Fire HD tablet gives you liberty to enjoy and stream online your live TV and un-interrupted broadband Comcast internet.



Payment Procedure:

This promotion is applicable once you prepay your account for $300 with Green Dot Money Pak billing card with the help of simple 3 steps:

i) Go to any of your favorite leading chain store?s checkout counter e.g. Wal-Mart, CVS Pharmacy, Kroger, Walgreens? 7/11, Kmart, Circle K, Rite Aid, RadioShack etc, and get Green Dot Money Pak Scratch-able prepaid card (This is a hard paper twofold card  without any plastic wrapping in the color green)

ii) Carry enough cash. Though, you can carry a Debit Card at Wal-Mart only. ($4.95 Service fee applicable on top of your billing)

iii) Call back the Billing department of Comcast Xfinity at 1- 855-898-2264 and pay your bill using that card.


This is a contract free offer for 12 months with a fix monthly bill.


Bonus offer: If you are able to clear your billings within 24 hours,  you will automatically will be qualified to earn 100 Loyalty Reward points as good as cash from Comcast Xfinity that can be redeemed by you any time to get one month of extra services.

Please feel free to contact for further queries from 8am till 6:30pm PST (Operational timings) at 1 855-898-2264.


Regards,
Oscar Williams
Employee ID 22R1
Loyalty Rewards Department
Comcast Xfinity

*  30 Days money back guarantee. No cancellation or recurring fee applied.

This is a service-related email. Comcast will occasionally send you service-related emails to inform you of service changes, upgrades or new benefits. Services and features are subject to Comcast's standard terms and conditions of service and are subject to change. Copyright 2013 Comcast. All other trademarks are properties of their respective owners. Comcast respects your privacy."
Dr
Dr
2014-03-27 02:03:39
Unknown
18558982264 Ross Taylor Comcast scam EMP ID 36R1 , i connected them with Comcast security dep. and they heard the whole scam call . THERE'S NOTHING FOR FREE IN THIS COUNTRY BE AWARE .  
NanaB
NanaB
2014-03-13 22:01:17
Unknown
I got a few calls from 8553287913 with the same offer. Called it back and loyalty dept of comcast xfinity   Not sure if the same but they wanted $500 upfront
Ruta
Ruta
2014-02-26 20:04:08
Unknown
Hi, i got call from this number 855-328-7913, women named Jeniffer Collins was calling from " Loyalty Rewards Department
Comcast Xfinity" with a 50 % for 6 months offer of Comcast service. She knew my recent bill, my monthly plan and my email. Then she send me an email:
This promotion is applicable once you prepay your account for  $360 (good for 06 months) with Green Dot Money Pak billing card with the help of simple 3 steps:
i)  Go to any of your favorite leading chain store?s checkout counter e.g. Wal-Mart, CVS Pharmacy, Kroger, Walgreens? 7/11, Kmart, Circle K, Rite Aid, RadioShack etc, and get Green Dot Money Pak Scratch-able prepaid card (This is a hard paper twofold card  without any plastic wrapping in the color green)
ii)  Carry enough cash. Though, you can carry a Debit Card at Wal-Mart only. ($4.95 Service fee applicable on top of your billing)
iii)                 Call back the Billing department of Comcast Xfinity at 1-855-328-7913 and pay your bill using that card.

I called to Comcast, tai told me it's a scam. Be aware.
nanssi
nanssi
2014-02-14 05:58:46
Telemarketer
I was called many time ...they said they are loyalty comcast ..finally i've paid 650$.scam.and frauder..i was so stupide ..they have all my comcast information ..i'll cancel my contract service whith comcast ..it's sound not honest .because they didn't do any thing to protecte their custmer shame on comcast
Paula
Paula
2014-02-13 21:05:25
Unknown
I got the same call today from a number (855)328-7913, Ext - 755, thankfully I decided to go online to research about this before buying the green dot card. I called Susan back, the lady that had initially called me, and when I confronted her saying it was a scam, she immediately hanged up on me.

Thank you everyone for your posts.
Mark
Mark
2014-01-30 22:58:00
Telemarketer
This is the scam message
thanks everyone!
Dear Comcast Customer,

Good Day!

Congratulations! Your Account of Comcast Xfinity has been setup with the up-graded package. Your Auth # is C 7702, as per the Promotion discussed earlier we are putting together this email for you. The up-gradation is available with 50% off on your monthly bills (Annual Basis) with the cooperation of our affiliated company i.e. Green Dot Money Pak.

With this up-gradation you will be having i.e.

i)    Up to 50 mbps download speed and your upload speed will be up to 19.3mbps. The package comes with no fair usage policy that means you can download as much as you can and upload as much as you want.
ii)    The upgraded cable package will be Digital HD Premier Package with 160 HD digital channels with 40 including Animal Planet, Discovery, TV, and National Geo Channel.

A quick review of the available programming is mentioned below:

FAMILY CHANNEL:

ABC Family, Bloomberg TV, A&E, Cartoon network, Disney, Bravo, E!  Etc.       

MOVIE CHANNEL:   

Action Max, AMC, HBO, CINEMAX, STARZ, SHOWTIME, HALLMARK, ENCORE etc.

SPORT CHANNEL:   

Big Ten Network, CBS College Sports, ESPN, Fox Soccer Channel, NFL, NHL, NBA etc

NEWS CHANNEL:

ABC News, Weather, BBC, C-SPAN, CNBC, FOX NEWS etc.

Payment Procedure:

Since the up-gradation is available with 50% off and offer is applicable once you prepay your account with six months bill $ 200, You can pay your bills easily through the Green Dot Money Pak Prepaid Billing card (Not a Visa or Master Card) with the help of simple 3 steps:

1.    Go to any of your favorite leading chain store?s checkout counter e.g. CVS Pharmacy, Kroger, Walgreens? 7/11, Kmart, Circle K, Rite Aid, RadioShack etc , and get Green Dot Money Pak Scratch-able prepaid card.
2.    Carry enough cash. Though, you can carry a Debit Card at Wal-Mart only. ($4.95 Service fee applicable on top of your billing)
3.    Call back the Billing department of Comcast Xfinity at 1-855-328-7913 and pay your bill using that card.

Bonus offer: If you are able to clear your billings within 24 hours,  you automatically will be qualified to earn 100 Loyalty Reward points as good as cash from Comcast Xfinity  that can be redeemed by you any time to get one month of extra services.

Please feel free to contact for further queries from 8am till 6:00pm PST (Operational timings) at 1-855-328-7913

Regards,
Jeniffer Collins
Employee ID 28R1
Ext 744
Loyalty Rewards Department

* Minimum one year term agreement required. 30 Days money back guarantee. No cancellation or                      recurring fee applied.




Disclaimer: This is a system-generated email and does not require any responses. This E-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. This E-mail message and attachment, has been scanned for all known viruses, however, it is advised that recipients should check this email and attachments for any virus or malicious software. Comcast Xfinity has no liability for any damage caused by any virus transmitted by this E-mail. Further, e-mail transmission is not guaranteed as error-free. Any defamatory statements, infringement or authorization of any infringement of copyright or any legal right in email communications by any employee of Comcast Xfintiy or its subsidiaries is contrary to its policies and outside the scope of the employment of the individual concerned. Comcast Xfinity and its subsidiaries will not accept any liability in respect of such communications. © 2013 Comcast. All
  rights reserved.
Jo
Jo
2014-01-23 22:50:10
Telemarketer
Comcast is sharing their customer information or former employees stole it! How else would the scammer know how much your bill is, what you owe and emailing you without you providing an email address. And don't bother calling Comcast for help I asked this question of them for 3 days they opened a ticket for a supervisor to call me back. NO CALL BACK AND NO ANSWERS! They got your info and don't care who gets it!
jo
jo
2014-01-23 20:38:07
Unknown
I got the same call. And they new my phone # how much my bill is every month and how much I owe now and they even sent me an email which I did NOT provide. I call comcast and they are no help. Can not even get through a supervisor! My question to them is are they sharing customer information or is it former employees that stole the information? Either way the information is leaked and COMCAST is playing stupid told me straight out that they know nothing about this scam with the greendot card. I told them google it it's all over the internet people complaining. I will NEVER do business again with a company that sells my information BEWARE PEOPLE!
M Moss
M Moss
2014-01-19 05:30:14
Telemarketer
Was scammed using Green Dot Money Pak at Walmart. The offer was supposedly from the "Comcast Loyalty Program". They phoned from 855-328-7913.
aj
aj
2014-01-10 00:28:43
Unknown
got the same call.  This person has been persistently calling me and finally I picked up the phone.  Said he was from Comcast and that because of my loyalty to Comcast was offering me 1 year free if I paid for 1 year.  I sensed fraud so i googled and here are all the responses.  However, he seemed to kow how much I am currently paying for Comcast.  Wonder if someone within Comcast is behind this.  How do they know how much I am paying?  How do they know I am a Comcast customer?  Be careful. These people are very slick and sound very professional.  And they are very persistent.  He is still calling me since I picked up the phone once.  I am just going to ignore his calls.

Is there any way to report them to the authorities and get these #@%^* arrested?
almostscammed
almostscammed
2014-01-09 19:03:52
Telemarketer
Same exact thing as others listed happened to me.  Thank you for the detailed posts.  The fake representative from Comcast who called me knew everything about my Comcast subscription.  I was lucky to google this before I went out to get the Green Dot Money card to pre-pay the alleged Comcast discount bill.  They also said the promotion was sponsored by Amazon and they would send me a free Kindle tablet (even had me select a color).  Beyond that they asked when if I would be home Friday so that they could come out and do a speed test to verify the internet upgrade! Man am I glad I just flippantly said I'm always home.  These folk need to be caught and stopped as it seems they are upping their game :(

Details:
Henry Miller from Comcast Employee ID 16R1
Call from:  1-855-328-7913
Offered: Free Comcast Internet Speed Upgrade at discounted rate of $24.99 for 12 months if prepaid via use of Green Dot Money Card ($300) and free Amazon Kindle Tablet
I was told to call back with the card number once the balance was placed on the card 855-328-7913 and chose extension 1 for billing.  They sent a confirmation code via text to my cell (C1071)
Carl Nituda
Carl Nituda
2014-01-07 12:40:11
Telemarketer
I received a call from 855 328 7913 about similar promotional offers about half of service from comcast with free dvr & kindle.  Yes they wanted me to buy the green dot card from Walmart and then to c all comcast billing department & give them the info.
It's a scam so everyone beware.  I almost got tricked but I called Comcast myself to confirm.
john
john
2014-01-01 18:13:15
Unknown
I've seen this same scam come from 855-328-7193   (855) 328-7193
Terry offered six months free of Comcast if prepaid the first six months with a Green Dot MoneyPak
Keith
Keith
2013-12-31 20:49:19
Unknown
Ditto :(
My wife and I fell for the exact same thing,,gosh it's irritating !  GREEN DOT Money Pak, Loyalty Rewards Dept,,A bunch of Indian guy's, Sam, Max, Bill, Philip, etc,,all of the supporting lingo and e-mails.  I wish I would have done my homework like many of you that didn't fall for it.
Eryka
Eryka
2013-12-19 18:39:29
Unknown
855-328-7913 is another number they call from
Marta
Marta
2013-11-22 03:58:30
Unknown
I made that mistake too. $251 for 6 months internet up front and 6 months for free. I filed a police report today and will visit a local office. The person who called me knew my acct number and now I am scared that they have my personal information. I was told by a police officer that it may be an employee or previous employee if they know personal info like that. When I was chatting with a comcast customer representative  I was advised to go to the local office asap because I am really unsecured about their service.
Stacey Sears
Stacey Sears
2013-11-12 01:12:15
Unknown
This is exactly what I was told. Only Difference was my operators name was Terry.
Stacey Sears
Stacey Sears
2013-11-12 01:04:48
Telemarketer
I received a phone call from 800-526-1037 offering me to pay 6 months up front for 12 months of internet services and I would receive a Kindle Fire for free for the promotion. They had me until Terry 14R1 at ext 722 told me that I had to got to WALMART and get a Green Dot Pre-Paid card and call the billing department and give them the number on the back of the card. I contacted COMCAST customer care and asked them to validate the information. The disturbing part is they couldn't confirm or deny the validity of the telemarketer and gave me a number to call to try to lower my bill. I did a reverse lookup of the number and found all of this info so thanks to everyone who posted on here because this info kept me from being scammed. Thumbs down to COMCAST Customer service department for not being much help in preventing me from being scammed!!!
bob white
bob white
2013-11-11 02:43:30
Telemarketer
comcast and green dot transfer scam target me too.
Bell
Bell
2013-11-08 21:56:23
Telemarketer
Ok, we were completely scammed by Shak & Jac complete BS do not pay them anything!!!!!!!!!!!!!  I can't believe my poor Mom did this and I totally believed it!!!!  Comcast needs to do something about this too!  This is completely unacceptable!!!
stephany
stephany
2013-11-06 23:06:25
Telemarketer
scammers are looting money and beside that they are harassing and abusing as well.., i was personally harassed by the agent named 'Martin', he abused me in such a bad way that i started weaping.., plz help me out and put these rotten eggs into the jail, thanks.
stephany
stephany
2013-11-06 22:49:07
Unknown
probably they belong to some asian country as I perceived from their accent, may be from india or a like country.., i think comcast should send an official email to all the clients explaining about such kind of scams.., so people can be saved from future scams.
Y.D
Y.D
2013-11-04 17:32:22
Prank Call
Received calls from this so called "Comcast Rep"  he was offering us a year of service for $600. We told him we didnt have that much money and then he offered us a deal that we could pay 1/2 within 48 hrs and the other 1/2 in 6 months. It all sounded real and a good deal! So we accepted and said we would pay by the 48hrs. But then he gave us the info on how to pay and then we were a bit suspicious. He said we needed to buy a Green Dot Money Pack card. He even gave us a confirmation # and sent us a text message as verification. But before we decided to pay we called COMCAST and they said they are not offering any deals like that and that they would never ask to pay with a prepaid card. So then we looked up the # and landed here. Needless to say we did not pay and then they called back and said that they hadn not received the payment and so we called him out on it and he kept denying it saying it was a good deal and after telling  himg him we had called comcast and the police he hung up. We thought "problem solved" Buuuut he called again this morning saying that our services would be disconnected and that we would be getting extra fees for backing out. We said we didnt care and to disconnect it. He hung up again! Lets hope this is the end of it. BTW they sound Indian but according to the police they are from Jamaica.
Lisa
Lisa
2013-11-01 17:56:04
Unknown
Got the same call. For this green dot and three free months.  You can. Call them back and they even set me up an appointment for a tech to come to my home, when I called the comcast number on my bill there was no appointment  for that day in the system , tnis is  what alerted me to this promotion being a scam.
XXXX
XXXX
2013-10-29 20:53:09
Telemarketer
Mr.
Good Day!

As per the telephonic conversation we had earlier regarding the promotion* on your current services with Comcast I am putting together this email for you. Currently you have been qualified to receive a 50% **off on your monthly bills (Annual Basis) with the cooperation of our affiliated company i.e. Green Dot Money Pak.

We would like to congratulate you on successfully signing up with Comcast and your Authorization # C

Bonus offer:  If you are able to clear your billings within 24 hrs you automatically will be qualified to earn 100 Loyalty Reward points as good as cash from Comcast that can be redeemed by you any time to order Pay-Per-Views and extra channels after one month of clearing your payment.
A kindle fire HD tablet and an any room DVR box is free of cost with this promotion

Please feel free to contact for further queries from 9am till 7pm PST (Operational timings) at 1-800-526-1037


Regards,
Derick Brown
Employee ID 19R1
Ext  743
Loyalty Rewards Department
Storm
Storm
2013-10-28 20:43:06
Telemarketer
Also watch out for 347-344-5987 and 810-553-6150; spoof numbers from telemarketer scam.  Call morning and night without leaving message...I never answer but they've still been calling for over 4 weeks--persistent jerks.  Good luck ignoring them.
1-585-310-2843 1-451-667-5888 1-202-657-4787
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