800-527-3369
TomC
TomC
2014-06-05 20:56:55
Debt Collector
Legitimate call from JC Penney credit.
Erin
Erin
2014-05-15 18:04:45
Debt Collector
This is not a scam folks.  It's a debt collection company.  Just as annoying and frustrating at times I know, but they are just doing their jobs to try to collect the money owed to their customers.

I received a call from this number.  I thought to myself "Nice try random 800 number...I don't even answer the phone for people I like" and let it go to voicemail.  They did not leave a message, so I looked the number up on here.  I saw the comments about JC Penney and it sparked a memory from April, when I was at the store buying my son appropriate clothing to wear to his great grandfather's funeral...and I had allowed the clerk to talk me into opening a #@&!(#&$ credit card while I was distressed and grieving.  My bad, but the 20% or whatever it was off the purchase was nice.

Fastforward to mid May, I have not received the card or any statements in the mail and in all actuality kind of forgot about the credit card because I as a general rule paid off all my credit cards several years ago and have stayed away from them ever since...and my account already had a $25 late fee and a hit on my credit report for missing that first payment, and the debt collection agency already has me in their crosshairs.

BUT if you, like me, are uncomfortable discussing money with random 800 numbers that call you (rather than you calling them), you can go onto the JC Penney website or call this number I found on the website in regards to their credit card accounts and bill payments.  800-542-0800.  When you call, they match your account number up to your phone number automatically, and ask for you to verify your address and last four of your social.  

The girl I spoke with was very helpful, and when I explained that I hadn't received anything in the mail yet, she took off the late fee.  Still have the hit on my credit report, but meh.  Whateves.  I chalk that little mistake up to grief at the lost off my grandfather.  After I paid off the balance in full, when I asked her to close the account she did so without even attempting to be pushy and try to talk me out of it.  It was a very clean and sastifying transaction.
Mr. X
Mr. X
2014-05-13 18:56:10
Unknown
These people seem like a***oles,  real terse rude message mentioning JCPenney and General Electric.   probably neither are really involved.  who are these a***s?  info fishing, and debt collecting likely.
Christina
Christina
2014-04-25 12:56:59
Debt Collector
Calling claiming to be jcpenny!
art m
art m
2014-03-28 19:12:07
Debt Collector
  It is a scam by stonebridge ins company, the guy you say is paranoid is correct . they slamed my jc penny card for an insurance policy  I never ordered. when i called jc penney to take it off my card they were no help. they said I had to call stonebridge. after thretenig to send my bill to ct better business bureu i was refunded credit on my card. the person i talked said that i got a call back months prior. I never called them. the way they made it sound was that i ordered it . there was no call back and i never talked to anyone. it is a scam by stonebridge and involves jc penney, I am going to cancel my jc penney card, since they made me out as a debt delinquent. jc penney gave my name to a  to jc penney collection dept that,s how i got this number.
john hunter
john hunter
2014-03-21 05:16:27
Unknown
Get a call from 800.527.3369 daily on my private cell number from JC Penny credit. I don't nor ever have had a JC Penny credit card.
anon
anon
2014-03-19 18:45:31
Unknown
Actually if you KNEW ANYTHING about this country, the United States has NO OFFICIAL LANGUAGE!
Scam Buster
Scam Buster
2014-03-10 19:54:05
Unknown
An Indian voice calling from JC Penny.  Just an Indian (like country) Do***e bag.
US Citizen
US Citizen
2014-02-28 18:11:40
Unknown
This Number Calls several times everyday, and the computer doesnt speak ENGLISH, yet this is a english speaking NATION, RRRRIIIGGGHHHTTT !!!!!!!!!!!!!!!!
Q
Q
2014-02-27 00:59:43
Debt Collector
My wife and I pay all our bills for the full amount right away for more than 30 years. I took this JCPENNEY card out at Christmas time to get a percent reduction on a decent size purchase as an opening enticement.  Mid- February we started getting calls early in the morning all day at 1-2 hour intervals with no message. We screen our calls when we are home. Finally I pick up and its a machine telling me to hit a button and stay on the line. We get scam calls for all sorts of things like this so I hung up, but I looked up the number calling and it was this one. I called JCPENNEY from the back of the card and it went right to GEMB. No JCPenney.  They claimed we were several days late on the first payment. No waiting until next statement. No letter. No human calling at a normal hour and leaving a message LIKE NORMAL CIVILIZED people do. My wife had paid it direct from the bank. But they treat an error on their part and what might have been a late payment by a week (it was not) into something where they treat us worse than someone trying to collect on a large amount way overdue debt. I told them I am cancelling the card as soon as it is all straightened out. If I find that impacts our credit score I will leave it inactive for a period and then cancel it- not sure if it looks bad to close a card soon after getting it. I have liked to go to JC Penney for some things but I may not shop their anymore out of principle.  I told them never to call. What these idiots do not get is that they deeply alienate good customers and folks who are prone to do these things do not care at all and probably have a new phone number every two months anyway. Whoever came up with this way of doing things at GEMB is a spineless,stupid, slimy, gutless, scummy weasel with no business sense. I wonder if JCPENNEY is on its way out to bankruptcy etc.
Lori
Lori
2014-02-10 14:38:57
Debt Collector
I recied several calls a day from this number, I have answered and been told I would be taken off the list since I am not the person they are lookin for but the calls still keep coming. I habe tried to call back but unless u are the person they are searching for , enter ss# or accnt $# u just get disconnected. How do I get rid of them???!??!!?!??!?!?!?!
Roni in MD
Roni in MD
2014-01-21 13:22:27
Debt Collector
MAYBE if these idiots would send me a BILL, if it is JCP, I would pay it.  But I haven't gotten a bill.
Annoyed
Annoyed
2014-01-10 01:11:12
Unknown
They called me after 8 PM.  There was a message but it was just silence.  I have never had a JCPenney credit card, nor have I even shopped there recently.  
lauren
lauren
2014-01-04 22:28:22
Unknown
I got a recorded call from them on 1/3/14 at night and on 1/4/14 at around 5:20pm. It says' JCPenney but I looked on their website and this number isn't for them even.
Liz
Liz
2013-12-26 19:07:22
Debt Collector
This is JC Penney..... I missed my payment.  Dang it!  
MARY CHRISTOPHERMAN
MARY CHRISTOPHERMAN
2013-12-05 21:03:28
Unknown
I get multiple calls a day for a "Mary Christompherman".  If you try to button mash to get a real person, it cycles you thorugh an automated system to collect personal information from you because you have a "delinquent account."  This is not really JC Penny.  JC Penny would not request for you to put in your SOCIAL SECURITY NUMBER to locate your account.  This is a scam where they are trying to commit identity theft.  I have reported them to the FCC.
Tamianth
Tamianth
2013-11-04 01:15:49
Unknown
Mad,
The phone number was probably spoofed by the porn - keep a eye on your phone bill, CC and bank account for any strange charges in regards.
MADASHELL
MADASHELL
2013-11-04 01:08:01
Prank Call
WE RECEIVED A RECORDED CALL FROM FEMALE  GE CAPITAL BANK ONE REGARDING A JC PENNEY ACCOUNT. UPON RETURNING THE CALL I WAS CONNECTED TO A ADULT XXX  LINE. Please GE Capital One Bank and JC Penney team up and go after these people. I want to keep your card, but if I continue to receive garbage of this natural I'll have to consider terminating after 20 years
FuryOfFirestorm
FuryOfFirestorm
2013-09-21 18:02:56
Unknown
I just call a call from them. I have no idea why JCP is bugging me, since I've made all my payments on time and the next payment isn't due until October 5.
FuryOfFirestorm
FuryOfFirestorm
2013-09-21 18:01:50
Unknown
I do have an account with JCPenny, and that is their actual website. Maybe someone opened an account under your name?
Owlgram
Owlgram
2013-09-17 20:14:56
Telemarketer
This was an automated call asking me to call back immediately (why not just talk to me) or visit the website jcpenney.com/credit  Once there, the request is for personal information.

I do not have a credit card with JC Penney. It is unlikely I would ever have a card with them as they duped me by asking me to  "verify" my expired card information. When I suspected something was not appropriate for a verification, I entered my income as zero and asked the clerk to cancel the application. She instead submitted it without my permission (or signature.) So I said stop the application and keep the over $400  in purchases. She panicked and said the application processing was stopped. Wrong. It showed up on my credit rating - which was near perfect at that point - as having been rejected for credit. I am still trying to get the credit bureaus to remove it.

Pretty much, I only shop there if one of my grandchildren requests it - and I do not use credit. In my estimation, the company went from trustworthy to shyster in the period of a transaction. Do not EVER put my credit at risk and do not EVER put your employees in the position of (white) lying to customers.
Jim
Jim
2013-09-13 13:24:01
Unknown
We owe nothing and are late on no bills yet get 25 calls or more a day. Whats worse si we have a hospital bed in our home and for a wounded soldier thats handicapped for life and this keeps anyone from sleeping unless we take the phone and disconnect it. We have a phone for a reason and its not to be harrassed by some low life in India to scam someone into paying them money. They have a simple computer program running to harass people into talking to them and then nab money from them and every dollar they get is way more to them then us in their s****ing third world country.
Confused
Confused
2013-09-05 19:16:58
Unknown
Called this number they state its JC Pennys, Im confused Ive never been late with a payment and all of the sudden my payments went from 25.00 to 95.00?????? With no explanation... very concerned and will probably close my account.
Nancy
Nancy
2013-09-04 22:59:54
Debt Collector
It is GE Money (the financial behind Penneys Credit) I missed a $43 payment in July and they called me about 7 times a day.  I made a $50 payment in August and they are still calling me.  My payments are due on the 20th of every month- going to try to pay extra this month- then it is on the list to get paid off-  interest is too high and GE money are relentless!!!!
June Tousignant
June Tousignant
2013-08-27 00:23:28
Debt Collector
They have started calling me all day. They start at 8:00 am. I am sick so I get no sleep as it is. This is terrible because I am not late. I have never been late.
I want this to stop. I have tried over and over to contact them and they let you get all your info typed in and them tell you they are having technical difficulties? Really.
This has to stop, what can I do?
JustMe
JustMe
2013-08-19 22:34:12
Unknown
No, do not call them back.  That is a bad idea.  Then if it's a scammer, they know you have a good phone number, and they will just keep calling.  The best thing to do if you don't know them, AND can't figure out who it is,  is to block the phone number any way you can.
Jeanie
Jeanie
2013-08-11 05:59:50
Political Call
P.S. To above message......"JUST AN AFTERTHOUGHT" to everyone who gets a call from "THESE SICK FREAKS OF NATURE".......they probably make these calls from their "VERY CREATIVE SICK MINDS" and then get on line.....type in their creative made up phone number that [with todays technology and codes enables these CREATIVE LOSERS] to HARRASS NORMAL PEOPLE [who knows for what reasons].........TO GET THEIR SICK ROCKS OFF BY READING OUR REMARKS ABOUT THEIR HARRASSING PHONE CALLS!!!  It's like playing Russian Roulette........Let them HANG THEMSELVES......Big mistakes are made by the SMARTEST PEOPLE WHO BELIEVE THEY KNOW IT ALL........they're probably BORED PSYCHOLOGY MAJORS or CHILD GENIUSES or something WEIRD like that.  I guess we should ALL FEEL SORRY FOR THEM & GIVE THEM A "GROUP HUG"??????  Maybe we should all just not comment on line.......keep a log of the calls......save the recorded messages on our answering machines [for the police or whoever] notify the police & get a trap set up on our phones, etc.  They may be getting too much info from us on line.  I've reported a run of calls from other numbers & as soon as I do it stops for a few months.  The last run of calls that I had like this was in April/May 2013.  After I checked out the number on the internet & reported the calls they stopped until Aug. 8th.
Jeanie
Jeanie
2013-08-11 04:00:08
Political Call
Calls from Unavailable @ 800-527-3369 have started in early August & showed up on my caller ID since 8/8 7:03a.....9:33a......5:03p & 8:03p; 8/9 8:34a.......8/10 10:08a.....5:00p........7:04p.....7:48p & 8:34P.  This is what showed up....I think they hung up after so many rings before my answering machine picked up & my caller ID didn't record the incoming call.  The very first call on 8/8 wasn't anything to do with JC Penny......I let the recorder take the message & the message they left was about talking to a SENATOR & if I was [they said my first name] to choose #1 on my key pad.  I've done nothing....no calling back.....nothing - I just let them ring & after so many rings they hang up before my answering machine picks up.  These people are very sick....I hope they know that what goes around comes around.  Sorry but if the government wants to talk to me about anything......I don't talk through a robot on a recorded message?.....GIVE ME A TAX PAYERS BREAK!!!!!!  Also this month I have received an unbelievable amount of Unknown Caller & Private Caller with NO TELEPHONE # [harassment calls].  There's a code to block the name & number so these "SICK FREAKS" can get their "ROCKS OFF" !!  Imagine that one in the year 2013!  GUESS I MUST HAVE "Pd SOMEBODY OFF"????????












;04p
Wyreteck
Wyreteck
2013-07-06 20:23:27
Unknown
If you are unsure what to say to GE you may modify this letter as you wish:

GE Money Bank
170 W Election Rd # 125
Draper, UT 84020

Re: constant phone calls


In response to the Federal Fair Debt Collection Practices Act (FFDCPA,) you are in violation of multiple rules under this act.

Your violations are:
?  multiple calls (daily)
?  Not identifying yourself or the purpose of the calls

Your company uses an auto call, the voice left only a partial address which allowed me to track down your company.  I have made a complaint to the Utah BBB, and after searching the web regarding your business have found this method is ?status quo? for your company?s business practices.  On these sites I have suggested other parties do the same as I have done.

This letter, in accordance to the Federal Fair Debt Collection Practices Act is a cease and desist notice.  Do not call [YOUR PHONE NUMBER HERE] or contact me by any other means as I do not have any debt with your company, nor any of your business partners.  If you continue to harass me I will, in accordance with the FFDCPA, sue your business as well as any other parties/partners/associations that are part of your business.

Respectfully,

[your name here]


Cc: BBB of Utah; Federal Consumer Response Center


(I've included those addresses in the 2nd post here)
Wyreteck
Wyreteck
2013-07-06 19:58:48
Unknown
Forgot to add please contact the BB of Utah no matter where you live.  This company is/may be in violation of  Fair Debt Collection Practices Act limits



   BBB of Utah
   5673 S. Redwood Rd
   Suite 22
   Taylorsville, UT 84123-5322
   Phone: (801)892-6009
   Fax: (801)892-6002
   Email Address: info@utah.bbb.org
   Website: www.utah.bbb.org

- contact them AND write to GE Money in accordance with  Fair Debt Collection Practices Act limits (http://www.lawmo.org/law_fdc.htm)  So please do write them since, CC the BBB in Utah (and your state) as well as Federal Trade Commission (FTC).

Their address is:
Consumer Response Center,
Federal Trade Commission,
Washington, D.C. 20580.


I also neglected to provide ge's email address.  You will need the ge email for making the complaint:

their email is: domain.admin@ge.com
1-401-515-0271 1-424-209-8594 1-716-335-9947
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