I got this call from 1-800-573-1311 saying it was Century Link reporting the change to my service was completed and ready to use. They said if I had questions to call 1-800-573-1811.  Since I did not order any changes to my Century Link account I called back to the 1-800-573-1811 and it was a long message about me winning a Bahama Cruise. I was told to press 1 if I wanted the cruise and press 2 to be transferred to a representative if I did not want the cruise.  I pressed 2 and after another long message asking if I really did not want the cruise to press 2 again to talk to a representative.  I pressed 2 again and the line went dead.  I then called Century Link customer service at the number on my phone bill and they did not know anything about any changes to my account or any Bahama Cruise promotions.  When I asked to talk to someone about Century Link promotions they transferred my call to the Century Link Help Desk.  They told me the call was a scam from a Jamaican scam outfit that can make their calls appear to come from some legitimate number, and if you call the number they give you they keep you on the line for a long time and charge thousands of dollars per minute, even though the 800 number is supposedly toll free. The Century Link Help Desk blocked all the known numbers they have for this type of account for me and said I would not be liable to pay the charges to the Jamaican scammer.  So if you have any similar experience with this or any other telephone number, call your phone company to report it immediately.  If you wait until you get your phone bill the sad thing is they are obligated to collect those charges for the scammers.  As for me, I am not answering any more numbers I don't recognize, I will just let the answering machine record any messages.  Most scammers won't leave a message.

What I Know That  Is Old Fashion But Damn Sure Works On All Those Unwanted Calls.. They Will Not Call For Sure After Two Calls Unless They Are Some Real Dumba_ _, Blow A Referees Whistles In Their Ear.. As Loud As You Can Muster It Will Break Their Eardrums If They Get Hit Two Or More Times..  Depending On How Loud You Blow It.??  And It's All Their Fault.. I've Done It And Believe Me It Works.. All Those Rude Calls Stopped. Never Went Pass Two Calls.. Just Give It A Try.. What Do You Have To Lose.????

DONT KNOW WHO THIS PERSON OR PERSONS ARE, BUT THEY JUST CALL AND THEN DO NOT RESPOND TO ANYTHING.. WHY I HAVE NO ANSWER.. BUT IT GETS TO BE A PROBLEM..

I just got a cell phone call from that number but there was no message (zero seconds).  I did call the number and it is now a Centruy Link number (Century Link did buy Qwest recently).  Prior to getting this call, I did request service on my land line (intermittent dial tone and noise on the line) and no doubt the call to me was legitimate telling me the problem was fixed.

Received both an email and phone call a day apart, have made no changes to my account.
The email has me concerned, they had my correct account number but then again, it's my own phone #, not too tough to get.  Not sure how these scumbags got me email address.
Reported through Century Link message via their website but have not seen reply.

It's just the Qwest/CenturyLink robot calling to inform me that new service that *I DID ORDER* was all set and ready to use.  They also invited me to call with questions.  Simple courtesy call, not spam.  It would be nice if they would put their name on the CallerID so it's not just some apparent random 800#.

why is it that Americans can't get these customer service jobs? I guess we need to move to India or China.

Called pre recorded message of a repair scheduled for 11-12:30 PM Friday.
Did not call but called back to see if it was the phone company.
The prerecorded message was a xxx recording I hung up the phone and am reporting it to do not call complaint.

I WANT THE CALLS TO STOP AS I AM REGISTERED WITH DO NOT CALL .

Qwest phone company calling to confirm repairs on my phone line were completed.

Qwest phone company calling to confirm repairs. And these were completed the appointment day.

While this IS a legitimate Qwest phone number used for: event/service notifications, It is negligent on their part that they don't appropriately identify themselves with their call identifier.  They inadvertantly drop themselves into the category of fraudulent/unwanted/solicitation calls because they do NOT appropriately notate the ORIGINATOR of the call.
Corporate Qwest... are you listening... this is a hint to further improve your service.  You provide service FAR better than anything I ever received from AT&T in 10 years in California and Nevada... just want to help you to continue to improve!

This 'Toll Free' 800 # is indeed Qwest confirmation of new service.  Definitely should identify it as Qwest on Caller ID.  Very odd behavior for a telecom business.

Readout says: QWEST COMM. Caller claims to be a QWEST telephone rep making sure that your service is o.k. Then caller tries to sell you a repair/warranty package for all of your home electronic equipment. It's a scam that has hijacked the QWEST name. Beware!

Yes this number is qwest repair department.

This number has called me several times. I don't answer 800, etc calls. I will be reporting this to the do not call register

When you receive calls from a strange number like this, it is probably a small to medium sized business calling.  The problem lies in that the business' phone system, connected to the phone company via an ISDN line (don't worrk if you don't know what that is), is responsible for supplying the caller-id information.  The information, usually only digits, is programmed in the small-businnes' phone system (in this case, by an idiot) and is transmitted with the call. There are standards that they are supposed to adhere to in programming the number but the "programmer" is usually the same guy that fixes the printer and the phone system doesn't have a nice, easy-to-use menu or a "do-it" button.

This was Qwest confirming a repair order on my phone line.  It was an automated call, but legit.

why would quest call to verify an appt. they are showing up to 1 hour after the appt. was set?

quest is the culprit of 800-573-1311

1(311)0 what kind of telephone number is this? I get a call from it, at least three times a day. I do not answer.

No worries, if YOU made changes to any features online to YOUr QWEST corporation landline, they just do a follow-up to make sure all is well.  It is a recording. 800-573-1311

Thank you for your very helpful post.  Yours was the first one that actually told me WHO was calling from this number, that it was legitimate, and that I would not regret answering it (and in fact if I answer it, that will likely insure that I don't continue to receive more of these calls!)

Thanks again for taking the time out of your day for the rest of us!

This number keeps calling my fax line-  annoying for sure!

Recieved call on my cell. Did not answer

I LET THE ANSWERING MACHINE PICK UP AND THEY SAY IF NOT WHOEVER THEY ARE CALLING THEY SAY PUSH A NUMBER.

I LET THE ANSWERING MACHINE PICK UP AND THEY HANG UP

Qwest's website lists this as its service repair number.

A Qwest customer satisfaction is important to us. If your service is not working properly or you have any questions please call us at 1-800-573-1311. Thank you for choosing Qwest Corporation. That number again is 1-800-573-1311.

(This is the original message I received)

I DON'T ANSWER. THEY HAVE CALLED MANY TIMES

Qwest is completely unhelpful. They don't understand the embarrassment of the situation. Telemarketers spoofing the telephone company's telephone number!!!!!!1