800-592-5470
J. Villanueva
J. Villanueva
2011-06-06 20:58:08
Unknown
My husband received a call from these people and they told him there was a warrant out for my arrest that he had to immediately pay them $1,400 to keep me out of jail and that to clear up the matter completely we needed to pay $3,000!!!  All of this is due to a pay day money loan for $400.  I called "Ronald Golden" back and asked for his supervisor and he hung up on me.  I called back and entered a different extension number and reached a Tawanda Clark, when I asked her for a supervisor, she wanted all of my information, when I would not give it to her, she insulted me, told me I needed to get a job and pay them or else and then hung up on me.  I have already called the Attorney General's office, the sheriff's office and the police department to make a report of them impersonating a peace officer.
pankie
pankie
2011-06-06 20:58:08
Unknown
Recived a call say that my wife will go to jail check fran=ud i spoke with DANNA  BAKER i have call the AG of Tx
annoyed in pa
annoyed in pa
2011-06-06 20:58:08
Unknown
Recieved a call stating they would contact my DA and keep me from being arrested if I payed them in full.  This was because I was supposedly caught on video camera six years ago writing a check on an account that I closed a month later...$350  turned into $3000...This guy acted so nice that he promised not to throw my dead grandmother in jail as a cospiritor because she was used as a reference. I hope all of these bill collectors rot in hell.
taylor C
taylor C
2011-06-06 20:58:08
Unknown
you guys are stupid! i got in so much trouble for not paying a 874$ balance...you wouldnt even believe! i listened to you idiots and didnt pay.a*sholes!
dog
dog
2011-06-06 20:58:08
Unknown
He C.Taylor posted on another site. He does work for them.
ckay62
ckay62
2011-06-06 20:58:08
Unknown
I got a voicemail from this number today asking for my husband. About the same bs as the other post. "Shavanda" said she had a fraudulent check from my him and it needed to be paid immediately. The really interesting thing is, she left the alleged last 4 of his ssn. Guess what, it's not his. I'm sure when I do talk to them, the first thing I'll be asked is what is the correct social. I guess they think some people are stupid enough to give it. So glad I yahoo'd these idiots before I called back.
INVESTIGATOR
INVESTIGATOR
2011-06-06 20:58:08
Unknown
SHUT THE F*** UP
trudy marie the winner
trudy marie the winner
2011-06-06 20:58:08
Unknown
I am asking everyone to dateline, go to Chris Heason inve. reporter.  They trying run a scam on you
E. Villarreal
E. Villarreal
2011-06-06 20:58:08
Unknown
I got a call from On Point Investigative Services and was told that I owed  $2,679 that needed to be taken care of immediately or they were going to hand it over to the county and a warrant would be issued for my arrest for check fraud. I did not have the money they wanted by the day the told me so they called my aunts house, talked to my mom about the case and asked her to pay $150 this Friday and another $150 the following week then they would set up a payment plan with me for 6 months then he said he would talk to his supervisor for an extension. He then transfered me to county and they explained to me what would happen to me if I failed to pay the amount requesting. They said they would only take payment using a debit or credit card. My mom asked them for an address in order to sent the reamining payments and they said they would only set up payments using either card and agree on wich day of each month payment would be taken out of her account. His name is Danny and said payments had to be made by 5:00on Friday May 14. I don't have a job since I was hurt on the job. Who are these people and is this a legitmate business. I have less than 18 hours by the time they said the payment is due and I certainly don't want to go to jail as they said will happen. Can you imagie, from $300 to $2,679 in just 2 years!I have not gotten a collection notice during that time.
Elsie White
Elsie White
2010-11-04 18:24:05
Debt Collector
I did have a pay day loan and i would like to pay it off but these people i do not trust i have been hurassed since july now they are starting to get very nice peop;e on the phone but dont be fooled i was eill ing to pay 212.00 and some change then they told me it would cost me 10.00 to pay for what i am already payin why shold i pay to pay someone they put the payment in for 223.00 and some change i cant see pay to pay an bill  have a good day if you can i cut up my card and i told them then i could hear a different tone coming form the agent so i hung up dont need this crape they might have gotten one payment but they wont get another
Ang
Ang
2010-10-29 15:57:26
Unknown
Do they happen to use Hollander Chase & Associates? An agent Louisa called and gave a different number than the one I know has my payday loan. She said I wrote someone a bad check, which I didn't, I just owe on a payday loan. The number she gave was 404-478-2736
Dee
Dee
2010-10-06 05:56:26
Unknown
I received a call from them a few months ago, stating I also had a warrant for my arrest.  I was terrified, I had never as so much had a pair of handcuffs on in my life.  They told me that the "Police" department had the warrant effective 5pm that day unless I paid some God awful amount.  Not realizing I had 2  phones, when he put me on hold to "talk to the attorney to work something out" , I called the "Sheriff" station (not police) to find out his information was not true.  I told him I had to see if I could possibly get the money, and call him back.  This gave me enough time to do some checking on the net.  I found out the same, it was a SCAM.  Now, several months later, my brother calls me with a message on his answering machine for him to call and give a statement about me, and for anyone else associated with me to do so.  My brother called me, gave me the info on the machine, and Guess Who!  Now I will contact my attorney, and see if I can get them on harassment, they are way out of control.
Jake
Jake
2010-09-28 20:41:17
Unknown
"Mr. Earland" called and left a message saying I was under investigation and needed to call them back today with such and such case number and dial his extension 123. Um...not doing it. No chance. People, do NOT, repeat, DO NOT call them back. Let your friends and family know this is a scam.
jason
jason
2010-09-27 20:40:21
Unknown
they use griggs and associates and g and a investiage service
jason
jason
2010-09-27 20:39:45
Unknown
oh no chris hurry to your bank and close ur account they  scam people they will rob you blind they been calling me since april...good luck to you
VIP
VIP
2010-09-26 05:03:03
Unknown
can you please list other names this company uses.
Chris
Chris
2010-09-17 05:14:14
Debt Collector
I recieved a call from investigative recovery service, saying that I need to pay $1,300.00 immediately for there be a felony bench warrent for my arrest. I panicked and told them that I didn't have the money in my account. They said that I could break into three payments of $434.00 so I gave them my bank account number and routing number.  After the conversation ended between us I thought back and it all sounded fishy.  There were difinitly red flags here, I'm just upset it took me so long to lok them up.  Now that they have my bank infromation im even more scared.  I'm going to the bank immediately and let them know ofthe situation as well.  I hope these people get whats coming to them.
Louisa
Louisa
2010-09-16 20:24:54
Unknown
Thank you for this prior information. I will do that!
Alfalfa
Alfalfa
2010-09-13 15:01:24
Unknown
The following information as to how an expedited complaint with the Georgia Governor's Office of Consumer Affairs was extracted from: http://800notes.com/Phone.aspx/1-800-781-3445/4


Send a statement VIA USPS to:
Georgia Governor's Office of Consumer Affairs
2 Martin Luther King Drive, S.E., Suite 356,
Atlanta, Georgia 30334-4600
or fax to 404-651-9018

Describe your contact with this company and their practices, using the form located at: http://www.georgia.gov/vgn/images/portal/cit_ ... mplaintform.pdf for expedited processing by their office.

It is extremely important to their case to include in your statement if the phone representative claimed to be an attorney, claimed that the firm is a law firm or alluded to the firm being a law firm or having lawyers on staff or something about a  network of attorneys that work for their firm. Also end your statement with the line below:

I respectfully request that the firm Investigative Recovery Services be prosecuted under the fullest extent of the law pursuant to 15 USC §§ 1692 § 814 and State laws regarding Fair Debt Collection Credit Practices.
Louisa
Louisa
2010-09-13 14:56:29
Debt Collector
This company who called themselves Investigative Recovery Services called my 70 year old father who lives in an entirely different state then the one I live in. How they got his number is a mystery to me. I was extremely upset that they had the hutzpah to call my father, he has nothing to with decisions I make! I stopped living with him 25 years ago! These people told my father that they were calling about a bad check. When my father said why then why didn't you take her to court, they just said that the account was closed by me. It was someone named Danny. I refuse to talk to these people because they are a bunch of thugs! I purposely called them after hours and left a message for DANNY. I told him that he was breaking the law by contacting anyone other than myself and discussing my personal matters. I told him I had a right to privacy and that I had EVERY right to sue him. I have consulted with an attorney. This is regarding a pay day loan. These people should be thrown in jail! I WILL contact Dateline!
Dee
Dee
2010-08-04 01:45:51
Unknown
Lady calling herself "Agent Reed" called my mother's house, where I do not live, and told my mother that I was under investigation for check fraud due to a payday loan that was unpaid. I have no payday loans and do not intend on getting any.  This "Agent Reed" also advised my mother that failure to return the call would result in a warrant and possible jail time.  Aside from violating every FDCPA guideline, these people are stupid!
Information Please
Information Please
2010-07-25 00:25:28
Debt Collector
Based on BBB files, this business has a BBB Rating of F on a scale from A+ to F.
Reasons for this rating include:
28 complaints filed against business
BBB does not have sufficient information to determine how long this business has been operating.
BBB does not have sufficient background information on this business.
Failure to respond to one complaint filed against business.
One complaint filed against business that was not resolved.

Business Contact and Profile
Name: Onpoint Investigative Services
Phone: (678) 648-5476
Address: 1755 the Exchange, N. E. - Suite #240
Atlanta, GA 30339
Principal: Mr. Michael Valdez, VP/Compliance
Customer Contact: Mr. Michael Valdez, VP/Compliance - (678) 648-5476
File Open Date: March 2010
Type of Business: Collection Agencies
BBB Accreditation: This company is not a BBB Accredited business.

Additional Locations and Phone Numbers
Additional Addresses
201 17th St NW Ste 300
Atlanta, GA  30363-1191
Tel: (404) 934-4628

Additional Phone Numbers
Tel: (800) 592-5470

Customer Complaint History
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB processed a total of 28 complaints about this company in the last 36 months, our standard reporting period. Of the total of 28 complaints closed in 36 months, 28 were closed in the last year.
Advertising Issues  
 
Resolved  
1 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
 
Contract Issues  
Administratively Closed  
1 -  BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
 
Billing or Collection Issues  
Resolved  
7 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.
5 -  Company addressed the complaint issues. The consumer failed to acknowledge acceptance to BBB.
Unresolved  
1 -  Company failed to resolve the complaint issues through BBB voluntary and self-regulatory process.
Administratively Closed  
1 -  BBB determined that despite the company's reasonable effort to address complaint issues, the consumer remained dissatisfied.
No Response  
1 -  Company failed to respond to BBB to resolve or address the complaint issues.
 
Service Issues  
Resolved  
1 -  Company resolved the complaint issues. The consumer acknowledged acceptance to BBB.

http://www.bbb.org/atlanta/business-reviews/c ... nta-ga-27300955
Dana
Dana
2010-07-25 00:12:28
Unknown
My best friend call me today saing that Agent Davis had called and talked to her. I was so upset for I never done any thing wrong thanks to these post I can now sleep
Sam
Sam
2010-07-12 20:22:08
Unknown
I have a message to call Agent Davis regarding the same. Thanks everybody for the posts. The message she left was quite frightening and now I know why. I won't be calling her back.
Lorrie
Lorrie
2010-07-09 13:40:15
Debt Collector
I received a phone call from Agent Davis in reference to my son.  I had a 'feeling' this was not the police or sheriff's department.  THanks for all your posts.  I can sleep now.
trudy marie the winner
trudy marie the winner
2010-06-04 01:48:10
Debt Collector
Onpoint investigative Service: Is SCAM this company bike me of 50.00. Telling me if I didnot pay them, I was going to jail, like a FOOL I did it. They told me I had payday loan 1,850.00 I never had a payday loan. I got my 50.00 and close account, after finding it was a scam. I e-mail dateline show telling Onpoint Investigaive Services is a scam. Please go to dateline and tell your. This company need to be expose. go to nsmbc dateline.com
DB
DB
2010-06-03 13:47:48
Debt Collector
They called my ex husband of 19 years and somehow got my daughters cell phone number and called her.  They said they wanted to get my side of the story regarding check fraud!  Dumb B*****ds, not repaying a pay-day loan is not fraud!  needless to say,  I'm not calling them back.  Debt collecitng is a job like any other and should be done honestly!
The El
The El
2010-05-26 18:37:29
Unknown
So you must work for Onpoint you guys are so full of crap, and those threats are illegal.

Everyone read below:


Debt Collectors DO NOT WANT YOU TO KNOW THIS INFORMATION!    

The INFORMED CONSUMER IS THE DEBT COLLECTORS WORST ENEMY!

Dealing with Debt Collectors
http://www.budhibbs.com/First.htm
   
Statute of Limitations by State ? always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/statute_of_limitations.htm


Recording calls from Debt Collectors - always double check YOUR OWN STATE Government Website
http://www.budhibbs.com/record.htm


From Federal Trade Commission Website ? FAIR DEBT COLLECTION PRACTICES ACT
Debt Collection FAQs: A Guide for Consumers
If you?re behind in paying your bills, or a creditor?s records mistakenly make it appear that you are, a debt collector may be contacting you.
The Federal Trade Commission (FTC), the nation?s consumer protection agency, enforces the Fair Debt Collection Practices Act (FDCPA), which prohibits debt collectors from using abusive, unfair, or deceptive practices to collect from you.
Under the FDCPA, a debt collector is someone who regularly collects debts owed to others. This includes collection agencies, lawyers who collect debts on a regular basis, and companies that buy delinquent debts and then try to collect them.
Here are some questions and answers about your rights under the Act.

What types of debts are covered?
The Act covers personal, family, and household debts, including money you owe on a personal credit card account, an auto loan, a medical bill, and your mortgage. The FDCPA doesn?t cover debts you incurred to run a business.

Can a debt collector contact me any time or any place?
No. A debt collector may not contact you at inconvenient times or places, such as before 8 in the morning or after 9 at night, unless you agree to it. And collectors may not contact you at work if they?re told (orally or in writing) that you?re not allowed to get calls there.

How can I stop a debt collector from contacting me?
If a collector contacts you about a debt, you may want to talk to them at least once to see if you can resolve the matter ? even if you don?t think you owe the debt, can?t repay it immediately, or think that the collector is contacting you by mistake. If you decide after contacting the debt collector that you don?t want the collector to contact you again, tell the collector ? in writing ? to stop contacting you. Here?s how to do that:
Make a copy of your letter. Send the original by certified mail, and pay for a ?return receipt? so you?ll be able to document what the collector received. Once the collector receives your letter, they may not contact you again, with two exceptions: a collector can contact you to tell you there will be no further contact or to let you know that they or the creditor intend to take a specific action, like filing a lawsuit. Sending such a letter to a debt collector you owe money to does not get rid of the debt, but it should stop the contact. The creditor or the debt collector still can sue you to collect the debt.

Can a debt collector contact anyone else about my debt?
If an attorney is representing you about the debt, the debt collector must contact the attorney, rather than you. If you don?t have an attorney, a collector may contact other people ? but only to find out your address, your home phone number, and where you work. Collectors usually are prohibited from contacting third parties more than once. Other than to obtain this location information about you, a debt collector generally is not permitted to discuss your debt with anyone other than you, your spouse, or your attorney.

What does the debt collector have to tell me about the debt?
Every collector must send you a written ?validation notice? telling you how much money you owe within five days after they first contact you. This notice also must include the name of the creditor to whom you owe the money, and how to proceed if you don?t think you owe the money.

Can a debt collector keep contacting me if I don?t think I owe any money?
If you send the debt collector a letter stating that you don?t owe any or all of the money, or asking for verification of the debt, that collector must stop contacting you. You have to send that letter within 30 days after you receive the validation notice. But a collector can begin contacting you again if it sends you written verification of the debt, like a copy of a bill for the amount you owe.

What practices are off limits for debt collectors?
Harassment. Debt collectors may not harass, oppress, or abuse you or any third parties they contact. For example, they may not:
   use threats of violence or harm;
   publish a list of names of people who refuse to pay their debts (but they can give this information to the credit reporting companies);
   use obscene or profane language; or
   repeatedly use the phone to annoy someone.

False statements. Debt collectors may not lie when they are trying to collect a debt. For example, they may not:
   falsely claim that they are attorneys or government representatives;
   falsely claim that you have committed a crime;
   falsely represent that they operate or work for a credit reporting company;
   misrepresent the amount you owe;
   indicate that papers they send you are legal forms if they aren?t; or
   indicate that papers they send to you aren?t legal forms if they are.

Debt collectors also are prohibited from saying that:
   you will be arrested if you don?t pay your debt;
   they?ll seize, garnish, attach, or sell your property or wages unless they are permitted by law to take the action and intend to do so; or
   legal action will be taken against you, if doing so would be illegal or if they don?t intend to take the action.

Debt collectors may not:
   give false credit information about you to anyone, including a credit reporting company;
   send you anything that looks like an official document from a court or government agency if it isn?t; or
   use a false company name.

Unfair practices. Debt collectors may not engage in unfair practices when they try to collect a debt. For example, they may not:
   try to collect any interest, fee, or other charge on top of the amount you owe unless the contract that created your debt ? or your state law ? allows the charge;
   deposit a post-dated check early;
   take or threaten to take your property unless it can be done legally; or
   contact you by postcard.

Can I control which debts my payments apply to?
Yes. If a debt collector is trying to collect more than one debt from you, the collector must apply any payment you make to the debt you select. Equally important, a debt collector may not apply a payment to a debt you don?t think you owe.

Can a debt collector garnish my bank account or my wages?
If you don?t pay a debt, a creditor or its debt collector generally can sue you to collect. If they win, the court will enter a judgment against you. The judgment states the amount of money you owe, and allows the creditor or collector to get a garnishment order against you, directing a third party, like your bank, to turn over funds from your account to pay the debt.
Wage garnishment happens when your employer withholds part of your compensation to pay your debts. Your wages usually can be garnished only as the result of a court order. Don?t ignore a lawsuit summons. If you do, you lose the opportunity to fight a wage garnishment.

Can federal benefits be garnished?
Many federal benefits are exempt from garnishment, including:
   Social Security Benefits
   Supplemental Security Income (SSI) Benefits
   Veterans? Benefits
   Civil Service and Federal Retirement and Disability Benefits
   Service Members? Pay
   Military Annuities and Survivors? Benefits
   Student Assistance
   Railroad Retirement Benefits
   Merchant Seamen Wages
   Longshoremen?s and Harbor Workers? Death and Disability Benefits
   Foreign Service Retirement and Disability Benefits
   Compensation for Injury, Death, or Detention of Employees of U.S. Contractors Outside the U.S.
   Federal Emergency Management Agency Federal Disaster Assistance
But federal benefits may be garnished under certain circumstances, including to pay delinquent taxes, alimony, child support, or student loans.

Do I have any recourse if I think a debt collector has violated the law?
You have the right to sue a collector in a state or federal court within one year from the date the law was violated. If you win, the judge can require the collector to pay you for any damages you can prove you suffered because of the illegal collection practices, like lost wages and medical bills. The judge can require the debt collector to pay you up to $1,000, even if you can?t prove that you suffered actual damages. You also can be reimbursed for your attorney?s fees and court costs. A group of people also may sue a debt collector as part of a class action lawsuit and recover money for damages up to $500,000, or one percent of the collector?s net worth, whichever amount is lower. Even if a debt collector violates the FDCPA in trying to collect a debt, the debt does not go away if you owe it.

What should I do if a debt collector sues me?
If a debt collector files a lawsuit against you to collect a debt, respond to the lawsuit, either personally or through your lawyer, by the date specified in the court papers to preserve your rights.

Where do I report a debt collector for an alleged violation?
Report any problems you have with a debt collector to your state Attorney General?s office (www.naag.org) and the Federal Trade Commission (www.ftc.gov). Many states have their own debt collection laws that are different from the federal Fair Debt Collection Practices Act. Your Attorney General?s office can help you determine your rights under your state?s law.

For More Information
To learn more about debt collection and other credit-related issues, visit www.ftc.gov/credit and MyMoney.gov, the U.S. government?s portal to financial education.
The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace and to provide information to help consumers spot, stop, and avoid them. To file a complaint or to get free information on consumer issues, visit ftc.gov or call toll-free, 1-877-FTC-HELP (1-877-382-4357); TTY: 1-866-653-4261. The FTC enters consumer complaints into the Consumer Sentinel Network, a secure online database and investigative tool used by hundreds of civil and criminal law enforcement agencies in the U.S. and abroad
February 2009

File complaints with

Federal Trade Commission  https://www.ftccomplaintassistant.gov/FTC_Wizard.aspx?Lang=en

Your State Attorney General
State Attorney General is every state they have offices

Link to all State Attorney General Websites www.naag.org

If you or they are located in NY ? use this SPECIAL Link  www.NYDebtHelp.com
This special website was created by NY AG Andrew Cuomo specifically for reporting illegal debt collection practices.  HE?S CRACKING DOWN AND SHUTTING THEM DOWN!
   
Also report your calls and contacts with debt collectors at http://www.budhibbs.com/index.html  If the company is listed under agencies ? report there. If not on the list YET, click on Watchlist! and add to the list.   You can also post here http://www.collectorsexposed.com/forum2/index.php?board=2.0
Lisa
Lisa
2010-05-24 18:30:12
Unknown
Received a call stating my husband was under investigation for check fraud and that he needed to call back "George Mavis" immediately to resolve this.  They even gave me their so-called case number.  Before calling them back, we researched the 1-800 number they provided and found these posts.  We will NOT be calling these scammers back!
akt
akt
2010-05-20 03:11:32
Debt Collector
Received a call from OnPoint Investigative Svcs today at work.  A 'Ms. Webb', advised me that she needs to have an address so as to issue a warrant. I asked for what and she advised it was fraudulent
check charge from 2004.  When I asked her if she could provide me some correspondence as to the amount she was trying to collect, I was advised they don't keep the paperwork, and that she would be willing to make some kind of settlement today.  I then realized she just worked for one of those Junk Debt Collectors.  I then advised Ms Webb that I didn't feel comfortable talking in front of my customers, and she said, "Oh you don't?"  I then advised I needed to get off the phone and she told me that she would be at her desk for another hour and I needed to call her by then.  When I got home, I checked online for the statue of limitations and she was past mine.  If anyone wants to check on this type of collectors, check out 'http://www.creditinfocenter.com/debt/settle_debts.shtml'.  I will have an earful for 'Ms. Webb' if she calls me back tomorrow!
1-713-766-8994 1-877-423-5836 1-933-917-8344
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