800-634-7500
Phyllis T
Phyllis T
2014-01-08 15:20:16
Unknown
I had the same thing , I did not notice last month's charge of 14.95  but did this month called the 800-634-7500 and had this service cancelled and they said they would refund my 2 payments.  This is for simply mine United Marketing Group,  Some kind of marketing group  Everyone call the 8oo# they said I signed up for it and I told them that I KNEW I didn't, so they said they would credit my card
Betty Hartnett
Betty Hartnett
2013-12-24 00:16:35
Unknown
Me bad on further checking this goes all the way back to May which was #195 and then every month after for $14.95. The credit card will only dispute 90 days, so we are stuck!!!
Betty Hartnet
Betty Hartnet
2013-12-23 22:37:36
Unknown
My husband,  Edward J. Hartnett, apparently took a call from this number and some how wound up with a subscription he did not want and cannot use. He has Parkinson and doesn't always think clearly. There is no way we could use coupons and deals. I can't drive because of vision and he doesn't go further that doctor and back.

The charge was made on 12/17/13, when I saw it today I called and a nice lady named, Veronica did cancel the subscription.
She even gave me a cancellation# and agreed to block further calls to our telephone number. Do you think there is anything more I need to do?
Lewis Valente
Lewis Valente
2013-12-07 13:58:42
Unknown
Nov 5, 2013 charge on cc for $14.95 from this number (800) 634-7500. I don't know who this is.
Willow
Willow
2013-09-13 23:53:52
Unknown
Please see Whitney's post a few down. It contains good information on how to prevent further charges.
Tamianth
Tamianth
2013-09-13 23:47:59
Unknown
You need to go down to the bank in person and tell them its fraudulent. Also go file reports with the State Attorney General and the FTC.
Steven Colvin
Steven Colvin
2013-09-13 23:38:16
Unknown
My elderly mother has discovered a charge of $14.95 placed on her credit card by UMG MINE without her aurthorization.  What can I do to stop this abuse?
Mary T. Katz
Mary T. Katz
2013-06-01 13:28:47
Unknown
No phone call just a charge on my credit card bill of $14.95
Ed
Ed
2012-03-17 13:57:38
Unknown
There is a class action suit!

http://classaction.kccllc.net/CaseInfo.aspx?pas=UMV

Apparently the court has already granted the preliminary settlement, and anyone who is entitled and wants the settlement, should submit a claim form.
Ann S
Ann S
2012-02-16 16:08:23
Unknown
I just noticed a charge of $1.95 on my credit card. I will chalenge this as i have not ordered anything.
I just called them and they will gladly refund my money, apparently i had signed up for something by phone, like a Walmart gift card, which i never got.
scamed
scamed
2011-12-30 21:24:57
Unknown
They are UMG MINE they took 14.95 off my debit card and I have no idea who they are or how they got my card # but I just called and they promised to refund my money within 3 to 5 working day's. I am pissed and I am going to try to put a stop to it.
Barry
Barry
2011-06-06 20:58:11
Unknown
I had a $1.00 debit taken from my checking acct., showing this phone number beside it, 800-634-7500. The same day I had a debit taken showing a 2nd number, 800-843-0894. Both numbers have recordings stating they are open 7:30am to 7pm Central Std. Time. I will try them again tomorrow during those hours.
steph
steph
2010-10-06 16:40:50
Unknown
I did not order anything and have a bill of $11.20. From 9/20. On  the phone with my cc company now
Debra
Debra
2010-09-27 17:03:32
Unknown
I also was charged fraudulently on my Discover Card for 14.95 twice, once in Aug 2010 and once in Sept 2010. I had to call my credit card company and get my account closed and a new card issued because of this. I never heard of this company and never ordered anything from them. They tried to tell me that I had ordered their services and I told them I definitely had not. They still tried to get me to order their services and I said I wasn't interested.  They told me they could only credit me back for one of the charges, which I don't feel is right, since I never ordered anything at all from them.  My ccc is also investigating the charges and the company.
Barb
Barb
2010-02-03 21:17:15
Unknown
This happened to us: UMG billed us $14.95 for 11 months before my husband and I realized that neither of us knew what this was for. Thanks to this site, we called the company and after talking to four different people, finally reached one authorized to refund all of our money.
 It seems that when we ordered a knife from Chef's Catalog, UMG "says" that they sent a packet of info about a "Discount Buyers' Club" including a $20 gift certificate. In order to opt out of this service, you had to return this packet along with the gift certificate. We did not GET this packet, and even if we did, in our state of Washington, this practice of signing people up automatically and requiring them to do something to opt out, is ILLEGAL.  At first UMG would only agree to return five months worth of payments, however when informed of Washington's law, they agreed to return all $164.45.  Yes, we all need to be more careful in checking our creditcard statements.  I can't believe that Chef's knows what is going on re: this company and it's illegal practices. I left a message on their Facebook page and hope they are reading what their customers write there.
adraine
adraine
2010-01-30 18:54:57
Unknown
I have also been charged from umg*mine, and I did not order anything.I donot know what this is. Have closed my acct. also ( on card)
Claire
Claire
2009-09-24 21:28:00
Unknown
I ordered something for my husband for Christmas from Personal Creations. Since then (Dec 2008) I have had a monthly charge of $11.99 from UMG*SIMPMINE8006347500 - I called again today (previous calls got me nowhere) and threatened to sue them if they could not provide me with the name of their company and who authorized the charges. After speaking with several representatives I asked for a manager who ended up telling me that the charged WERE AUTHORIZED BY PERSONAL CREATIONS. They credited my bank account and cancelled the future charges. Unfortunately, my husband's thoughtful Christmas gift turned out to be the worst mistake ever. DO NOT USE PERSONAL CREATIONS - you will regret it later!
whitney
whitney
2009-05-29 11:41:58
Unknown
UMG*SIMPMINE (800.634.7500) got my information when i ordered from the "Silhouettes" catalog.  i sic'ed amex on them, so i didn't lose any money or sleep over this.  amex charged everything back to UMG, then blocked my card to any further charges from UMG.  i did finally call and cancel my "subscription".

people, ask your cc co if your card can be blocked from charges from that merchant.  if amex can do it, other cc co's should be able to also.  contact your state attorney general and see if any further action can be taken, definitely file a complaint with the BBB.  information is knowledge and knowledge is power.
Ken
Ken
2009-04-03 17:39:01
Telemarketer
Called the number today and someone named Caitlyn (sp) politely informed me that I had signed up for a discount buyers program and "most likely" had sent in a card or letter to sign up for the program.  Told her that after 4 months of charges all I've received is the bill, didn't know anything about it and want the charges credited back.  She said something about a 30 day cancellation clause and I said cancel and refund now.
She said she'd issue an immediate credit and a supervisor would contact me to issue the credits for the previous 3 charges.
Notified the CC company and they are sending me a fraud report to file, along with cancelling my card and issuing a new one.


The BBB has a couple of URL's for them :
www.unitedmarket.com
www.dollardirectonline.com
Visit With CAUTION.
RR
RR
2009-03-25 14:51:35
Unknown
When Calling the 7500 number Please be sure you enter it right on the dial. I am getting many calls to my number at my business which are wrong and it gets very frustrating.
Steve
Steve
2009-02-20 05:34:27
Unknown
Oh, and one more lesson to be learned - CHECK YOUR CREDIT CARD STATEMENT OFTEN!!!  I read some stories where these scammers charged people for months before they ever noticed.
Steve
Steve
2009-02-20 05:29:09
Unknown
Betsy - I received two charges for $19.95 about a month after two $1 charges - One for a "Simply Mine" subscription (some kind of shopping discount service) and one for a "My Advisor" subscription (some kind of legal advice service).

I called the phone number listed on the charge and within a couple days I got a refund for all charges ($41.90 altogether) on my credit card. They also confirmed that the charges were the result of signing up for the Total Cleanse free sample (they also mentioned they do this with the Acai Berry product sample, Acai-aSlim).

I still filed a complaint with the BBB and said the company did NOT resolve my complaint to my satisfaction.  They charged me without my permission for services I never heard of or ever wanted, and they would have continued to charge me if I hadn't called. I've also received at least ten times more junk email and junk postal mail from suspicious companies which started happening at the exact same time these charges appeared on my credit card, which can't be a coincidence. All of this certainly qualifies as a scam in my book.

I highly encourage all of you to file a complaint about this company through the BBB. If enough people complain maybe somebody will actually do something to stop these scam artists.  And by the way, I tried the Total Cleanse pills and they were pretty much worthless.

Again, here's the link to file a complaint:
http://chicago.bbb.org/WWWRoot/Report.aspx?site=46&bbb=0654&firm=987)

The moral of this story is never give your personal info to companies you don't know much about (not your name, not your email address, and certainly not your credit card number). Let's just say I haven't quite figured out how to get revenge on my "friend" who did this to me, but after I told him what happened he felt awful because he had no idea how bad it could be.
Betsy
Betsy
2009-02-18 15:18:41
Unknown
I ordered that Total Cleanse and the Acai Berry "Free Offer" as well...I was expecting the withdrawal for the shipping and handling, but not any other charges. I know that it is only $1.00 per withdrawal, but this gets out of control...how long did you take to call to cancel Steve before they drafted the $19.95? I am going to call today!!!

Mine also just showed up with this number and 1-800-843-0894 on my bank statement.
Steve
Steve
2009-02-17 07:26:04
Unknown
And more, this from the BBB:
http://chicago.bbb.org/WWWRoot/Report.aspx?site=46&bbb=0654&firm=987
Steve
Steve
2009-02-17 07:17:24
Unknown
Still more:
http://800notes.com/Phone.aspx/1-800-653-6433
Steve
Steve
2009-02-17 07:13:15
Unknown
More complaints about the company "UMG Simply Mine":
http://www.ripoffreport.com/reports/0/353/RipOff0353354.htm
Steve
Steve
2009-02-17 07:08:07
Unknown
The same thing happened to me shortly after a "friend" signed me up to get a "free" sample of some Total Cleanse diet pills. I called the company and supposedly cancelled everything, but I just found another charge from 800-634-7500 for $19.95. I'm going to try to call the number tomorrow and if all else fails report it to my bank as a fraudulent charge.
kcftballfan
kcftballfan
2009-02-14 10:56:08
Unknown
I had the same thing happen. Who is this company?
1-404-921-2521 1-800-807-6669 1-601-781-7978
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