800-669-0102
Warrick Brown
Warrick Brown
2014-06-22 17:15:12
Unknown
I got one of these hangers on my door this morning when I left for Church. There is no telephone number and a name. In the name field is the word "Contact" and in the telephone number is what looks like "PHH"  A little freaky that none of my neighbors saw someone put this on my door and I can't figure out where it is from.
Daisy
Daisy
2014-06-20 23:42:42
Unknown
Same here!  Just this past month.....5,6,7 calls a day. I (accidentally) answered today. They wanted me to verify my address before they told me who they were. I said, "I'm not giving you any information until you tell me who you are and why you're calling." She said "ok, have a nice day" and hung up.  I've always paid on the 15th, too. I, also, have been with them since they took over Countrywide.  Jerks.....   :) :) :)
SBRD
SBRD
2014-06-11 18:26:42
Unknown
The message left after getting a call from 800-669-0102 says USB collections
Jason Liewehr
Jason Liewehr
2014-06-10 19:35:49
Unknown
After reading all these pages, I went to my BOA information online and got the number for customer service, which coincidentally is 800-669-6607. I called them and because I called them, I was more comfortable with verifying my info. I let them know I got a call from 800-669-0102 and they verified that they did intend to call me to remind me about my payment and the grace period. (My payment is only 9 days late as of today) I shared that I get paid on the 20th of each month and therefore try to pay before it goes 30 days late and is reported to the credit bureaus. They were very nice. Of course, I was pleasant, too. It's nice to be nice.
berndog24
berndog24
2014-06-06 02:12:13
Unknown
That's exactly what they told me almost word for word and it just started happening. We're nearly 15 years into a 30 year and never have we received such disrespect like we are getting now. We make our payment on the 10th or 11th and for fifteen years we never had even one call of this sort because we are good customers of theirs. In their infinite wisdom It seems that the new policy at B of A is to make as many of the current good customers as possible into unhappy customers who will probably move their accounts to a different bank the first chance they get,
Grace
Grace
2014-06-02 22:55:41
Unknown
Me 2..Often wonder if their spying on us???
boa customer
boa customer
2014-05-30 18:32:14
Debt Collector
BoA is a bunch of scammers! This is their # they harrass about being behind and we are NOT! Had the people with the tag on the door and photos taken with a cell phone. They sent 3 different letters on same day all with different amounts and saying different things. If you can run far and fast from Bank of America
FedUp
FedUp
2014-05-28 16:02:25
Unknown
A***oles.....The sneaky part is when they leave a message, they never include the name of the company. Thdy just URGE you to call. Don't have an account with Countrywide or BOA. DO***E BAGS?
Agreed
Agreed
2014-05-21 21:03:42
Unknown
I questioned the caller why she was calling me. She gave me the 800 669 0102 number to call back. Instead I checked my BofA mortgage account online. Turns out they hadn't processed my last payment. Called BofA on a different number. Made the payment over the phone. The rep waived the late fee. But no explanation as to why they messed up the originally scheduled payment. Anyway, the call  spurred me to action so I'm happy I took it.
tonylopez
tonylopez
2014-05-15 09:35:53
Unknown
he said this is bank of america the guy ask me for my last four of my ss# I gave it to him ,and he ask me for more info ,I said I am not giving you anymore info,I said I don't know who you are, he responded call me back this is bank of America , I thought yea right!!!!
Nj
Nj
2014-05-04 18:30:03
Unknown
I just found a nite hanging on my door knob asking me to call back at this number. However, when I called it said it was bank of America home mortgage and attempting to collect debt. But I don't even have mortgage with them! The automatic service wanted my ss # to access my account. I am not giving it and I certainly don't have a account number that I know of. Any one else with similar issue???
Nina
Nina
2014-04-18 21:22:09
Unknown
Got a call yesterday... was suspicious asked for a call back number (this is the number given). I then went into my branch office of BofA and was told this is a fraud call attempting to get my information. I have no outstanding charges or payments due on my home loan. Nothing. No reason for anyone to call me.
This is not Bank of America. The officer at the branch office of Bank of America called the number and said that it appears to be a recording of a bofa automated phone answer. Do not give your information.
They called me twice more today.
First time she said that it was Alicia from Bank of America
I Replied,"Alicia, don't even try it."
She replied, " Have a nice day" and hung up
Go figure. They have called me twice more today.
Tink
Tink
2014-04-14 17:41:30
Unknown
You DO realize that it's the year 2014,and in this day and age it takes only seconds to change your cell phone number?  I get calls ALL THE TIME because of the guy who had my phone number before me.  Quit accusing people of lying and use common sense.  LOTS of people get debt-collection calls that are meant for someone else, because the coward who used to have their number switched numbers to get out of being called.
linda
linda
2014-04-04 19:02:08
Unknown
Just happened to me as well... Very suspicious!
M
M
2014-03-19 20:26:18
Unknown
You are correct is is NOT a scam...I thought that was because, I was called on a Sunday and the first thing that she did was to identify herself as an employee of BOA... and asked for the last 4 of my SS. It seemed awfully fishy to me so I told her that is was a member of the bank then she would already known my SS...She then asked for my Physical address..I told her it was none of business..and don't ever call again.  I received another call on my phone from the same number a few days later...(today)

I called BoA Mtg Fraud number...and was told by the rep that We had missed paying our Mtg Payment for the month...My wife checked our acct. and it was TOTALLY TRUE...we had just got back from a 3 week vacation...and forgot to send in our payment...We transferred it IMMEDIATELY...So I called 1 800 669 0102... and Profusely apologized for being so rude but they had to admit that they could understand why it was very fishy being called on a Sunday....They even dropped the $32.50 late charge due to the fact that we have Never been late before.
Cynthia
Cynthia
2014-03-19 15:32:25
Unknown
I just got one today.  didn't even give the name (which is BOA because i called it and hung up)... they def were asking for SS#, ID, passcode, etc.  That is not how BOA handles anything even if they want to foreclose.  So, unless I get a legit call, I am just going to disregard.
Frank in Virginia Beach VA
Frank in Virginia Beach VA
2014-03-17 15:12:30
Event Reminder
I have just verified with Bank of America today that 800-669-0102 is in their collections department. For mortgages there is a 16 day grace period before a payment is late. I got a call this morning.

I confirmed with B of A that, as the 16th fell on a Sunday, paying on the 17th (as stated on my statement/invoice) would NOT result in a late fee as an extra day was added due to the Sunday due date.

Their collections department now calls EVERYONE who hasn't made a payment by the 16th day (as a reminder.)

As I am very frugal, I will always make my payment on the last possible day before incurring a late fee and that is the date shown on my statement.

I can only assume that the same calls are made regarding other types of accounts with B of A.

I hope this helps understand the reasons for the calls from 800-669-0102.

BullShooter
BullShooter
2014-02-09 15:25:09
Debt Collector
I have been receiving these manila door hangers for several months now. First, we DO owe BoA for a home loan which long ago was issued through CountryWide. We fell into arrears on our home loan around 5 years ago, about the time we started a small business. We are in our 60's and have lived in this house for 27 years after first purchasing it in CASH! Our troubles started when the housing bubble burst and our home market value plummeted, and property taxes on our home and business spiked.  Our small business, operating for only 1 1/2 years and in the span of just over a month, saw our county property taxes jump from $10k a year to $30k! Totally broadsided by this and we are still fighting it! The builder of our small brick establishment didn't ensure all permits for construction were obtained, and we were shut down for a year because his subcontractor plumber didn't have the proper permits. This also set us back because we had to use personal funds to continue to pay the mortgages and taxes on properties until our business could open. We took this builder to court when he demanded full payment AND $10k in late fees while we were in dispute over his practices.  A judge cut the payment we owe and took off all late charges, but we're struggling to pay it.  We wound up having to sell a few properties just to pay the overhead. In the meantime we were begging BoA to modify the mortgage on our house as the payments no longer reflected the property's current market value. They refused, but continuously harassed us morning, noon, and night! I was close to having a nervous breakdown and would exhibit almost PTSD symptoms with every ring of the house phone. When I talked to a representative with BoA at one point, I was crying, telling her that we'd always been good customers, but a series of misfortunes caused us to fall behind and if a reasonable loan mod could be had, we would be better off. Instead, the woman asked whether I would short sell the house! I told her that I knew that's what BoA wanted, as they already get money for my property when they take it PLUS they make MORE money when they sell it! I asked her whether it would be better just to work with the customers, but she just kept pushing the short-sale idea. Crying, I asked her how does she sleep at night making a living in which she makes people's lives WORSE, and then I hung up.  At one point later a man in an early model Lincoln Continental pulled into our driveway with a packet to leave at our door; my husband and I happened to see him getting out of his car. Then we saw him taking pictures of our home. My husband went out to confront the man who gave him the packet after confirming with my husband that he was to homeowner.  My husband said to the man, "Now you've given me what you came here for, get off of my property!" The man and he were face-to-face and I was fearful something bad would happen, but after a brief and heated exchange, the man left. Sometime later, I heard on the news that BoA would have to do mod loans for people as the bank and its loan agents were responsible for the robo signings and allowing for loan applicants' inflated pay statements on loan applications (which we did not do; we worked with our attorney when we re-financed) helped to cause the market bust. Sure enough, we received a loan mod package a month or so later. The mod wasn't what we were hoping for, but we signed and really cut back on everything to make sure we could pay. At first, all seemed to be going well, but as our local township demanded continued tax increases on our home and business, and as our business is weather-related and we'd had more days off than on, we ran into some cash-strapped months. The loan mod on our home was still way too high, but my husband called BoA and told them he could make slightly lesser-amount payments for a few months, and then return to the original monthly fee as soon as we got on our feet. BoA refused to accept this arrangement. My husband still tried to pay, but the money was never applied to our account. We put in over 70 hours a week at work and can't work any harder. We take NO time off and haven't gone anywhere in years! We've tried to sell our home, listing it twice...but no cigar! Unfortunately, a home that was once worth $500,000+ most likely, according to several realtors who we consulted on the matter, will net just $350,000+ - , and our mortgage is $450,000....In the meantime harassing calls from BoA continued and I frankly felt like ending it all. Instead, I bucked up and wrote a "Cease and Desist" letter to BoA demanding a halt of all harassing phone calls to my home, sent it certified mail, and the calls stopped! I still received bills from
the company, but that is legal as a creditor must have a way to contact you. Several months later, I disconnected my long-time house phone and now only use my cell.  After repeated attempts to work with BoA on a re-mod, we gave up! We're still fighting the property taxes on our business, and taxes on our home continue to rise. We took our house off the market in order to re-group and determine what our next move would be...and THAT'S when we started getting these yellow manila door hangers printed in bold lettering, "IMPORTANT/IMPORTANTE...PLEASE CALL/LLAME POR FAVOR...."BoA" was written on the line above NAME/NOM and the number "800-669-0102" under the line TELEPHONE NUMBER*/NÚMERO DE TELEFONO*  in blue pen ink. The message on the ticket reads, "Please be ready to give your account number, (also in Spanish), and "We are expecting your call today," (also en Espanol). I gave them to my husband each time they appeared on our front door, but he never called because he was suspicious. I've never seen anyone deliver these door hangers and no one ever knocks...Just this past week we got a registered letter from an attorney saying they were taking action against us on our property. Feeling utterly defeated, we finally contacted our lawyer, and he gleefully took our case. He told us these BoA cases are his "bread and butter," he'd just gotten in 4 cases like ours in the past week, he was familiar with the law firm who was going to take action against us (he said they dislike him....a lot!), and that there's nothing to do for the next 6 months or so. BoA won't take partial payments, they won't offer a more realistic re-mod loan, so there's nothing to do but force them to make a better deal. He said, "Welcome to the new America. This is the only way you can deal with these banks anymore. They really don't want all these properties, so they will either make a better deal or we'll give them the keys. You might as well live rent-free for the next 6 months because if you can't make the full amount they're demanding, you're living rent-free anyway." I gave our attorney the yellow door hangers, too. He immediately told me that it's a SCAM and advised me to give him any more that I get. It seems strange to me that BoA would get an attorney after us and continue to hang yellow door hangers at our home. I know this is a long, drawn out story, but after reading some of these posts, I know we're not alone. I'm not as young as some of the people may be on this forum and I'm tired of living like this. We never thought this would happen to us at this point in our lives. If all else fails, I will be GLAD to give them the keys to this property, but they will NOT take our last dime! BoA is a merciless company with cruel tactics and I doubt the last chapter on its story has been written. I'm going to work with my lawyer, trust in God, and pray that soon we will be out of the clutches of this terrible banking corporation. Thanks for letting me vent and may all of you here who've posted your concerns and ARE behind in your payments to BoA find a way out and towards peace. I suggest some of you contact a reputable lawyer; at least you'll know you're money is working for you. Deal with it as best you can and don't let this company and it's horrid practices give you a heart attack and/or cancer.  There IS light at the end of this long, dark tunnel!
Girard Gibbs
Girard Gibbs
2014-02-07 18:56:28
Unknown
Girard Gibbs is investigating claims on behalf of consumers who have been receiving pre-recorded or auto-dialed debt collection calls from AmeriCredit Financial Services, Inc. Consumers have reported receiving pre-recorded ?robo-calls? from AmeriCredit Financial Services, Inc without consenting to receive such calls and despite having no personal account or connection to AmeriCredit. If you or a loved one have been affected by AmeriCredit or would like further information about our investigation, please call (866) 981-4800, email emo@girardgibbs.com, or visit our website: http://www.girardgibbs.com/americredit-robocalls-lawsuit-investigation/
C CAMPBELL
C CAMPBELL
2014-02-07 03:28:24
Debt Collector
ITS BANK OF AMERICA USE TO BE COUNTRYWIDE  THEY CALL EVERY HOUR OF EVERY DAY FROM 7AM -9PM
THE ASK ME TO HOLD, IF A PERSON IS ON THE LINE THEY SAY THEY ARE CALLING ABOUT MY MORTGAGE PAYMENT.  I FINALLY TALKED TO THE CUSTOMER SERVICE AND SAID I NO LONGER HAD A PHONE.  THAT STOPPED IT.  IT DIDN'T TAKE AWAY THE MENTAL ABUSE OF SUCH ACTIONS.
Jeffrey
Jeffrey
2014-02-03 23:34:24
Debt Collector
HI All, I have read each page here all 56 of them. Seems that we've all be scrwed by BOA. Will everyone join together to sue this company, get our fee's & rates cut back to normal so we can live life again? Since my loan went to boa I had to get a 2nd job just to keep my home. My mtg went from 1200 a month to now a whopping $1970.00!! I'm no mathmatic person but there is no way taxes & insurance + value went up that much on a 39 year old home thats never be updated, upgraded etc. The quarter BOA took ove rmy loan it went up 100 here a 100 there, 75 here 60 there and they cound't explain it. I agree diuring that time they aquired my loan I was late after 15th untill I landed a 2nd job working weekends, but now im able to pay this, eat less, live less they will not lower it back down to the original. Recently I got a new letter in the mail from BOA that my mtg is now $2230.00 and I have not been late in 16 months they cannot explain why! Every person tells me to just walk away but I can see the light at the end of the tunnel here on this, why does everyone give up so easily? I'm going to try some of the atty's info listed in these 56 pages and hope for the best
TIM.  ANTHONY
TIM.  ANTHONY
2014-01-17 18:30:26
Unknown
OH MAN ANOTHER PERSON WHO HAD A JOB WITH COUNTRY WIDE!  Haha
Lloyd
Lloyd
2014-01-16 23:24:27
Prank Call
It couldn't be a more obvious scam.  No indication of who I was calling when I called the number and I apparently was *required* (according to the fast-speaking Indian on the other end) to go through some Visa Gift card crap (and I have to pay shipping of course, to get my financial data, no doubt).  I'm pretty sure BofA would not require me to subscribe to some free visa gift card offer in order to reach customer service.
bratty
bratty
2014-01-08 13:11:09
Unknown
I have the best way to get rid of unwanted calls. Get a call ID blocker. its 60 dollars but its the best 60 bucks i ever spent. ITs wasy to use and works on any system. you can add up to 1500 numbers and also block just the area codes that you dont want to come through. you can find this box on amazon.com. even if your not home and you see a number that you dont know or want to call you you can still block it. Like i said its the best thing i ever bought.
Randy
Randy
2014-01-03 20:33:23
Unknown
This is the second time I've been two days late. Both times they've called numerous times. The payment is coming. Give it a rest.
Fawn Frazer
Fawn Frazer
2013-12-20 14:11:20
Unknown
I found an un-named envelope hung on my door to call 800-669-0102..........I looked up the number and it is a scam to gather private info.......this is a crime and I am tired of it.
notadummy
notadummy
2013-12-19 02:11:54
Unknown
Hey Lauren. My loan is due on the first.  It was paid on the first.  Got the call today which is the 18th.  Since you are nice and rude on your other posts, cant wait to see your explanation to this post.
R.C...renter
R.C...renter
2013-12-16 14:09:43
Debt Collector
I called the number 800-669-0102 in GA. It is an automatic message system that requires an account number to get an representative. I thought it was a scam, but I called Bank of America fraudulent department to notify them of these actions. They said the phone number is part of their mortgage department phone numbers and it is a real number. This could be a reason why my landlord will not renew my lease.  
Donna B
Donna B
2013-12-10 22:14:47
Unknown
Hi Heather: What is the process for SOM, PLEASE??  My mortgage started with Countrywide and went to B of A. I just started getting these scam calls last month. Only 1 late payment in 14 1/2 yrs. dakotableu55@gmail.com
KB
KB
2013-12-03 18:40:55
Debt Collector
I received a call as well as my husband. I never answer 1800 calls. Called the number back and it was all automated. Number said it was for a BoA collection. We do have a home loan with them. Couldn't get a live person. So I called the number on my statement. Lady I spoke to said that the number is a legit BoA number and it is a collections number. I know we aren't  late never have been. She said correct not until the 16th. She said that it's a new policy and they will call weekly until the payment is made if it's after the 1st of the month. She then asked me when I was paying I told her. She then insisted that I pay now.... These people are willing to do whatever it takes to make extra money... They make more money if you wait until the 16th anyways. They shouldn't be allowed to harass you until your payment it late.
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