DONT KNOW THE NUMBER

Someone named Cassie said she wanted to "update my file."
That's the total message she left - that and this toll-free number.
I have no idea who this is, what she wants or why she called.
I also have no intention of returning the call!

no message

he dick wad, why dont you get a real job! I paid over $3000 for a procedure that should have cost $1300 Im not paying any more and you can stick the rest where the sun dont shine.  TOGRO

THANK YOU FOR LETTING US KNOW WHO 800-727-3032 IS A DEBT COLLECTOR NOW I KNOW I WILL NOW ANSWER THIS CALL.

My husband and I got married last June, and then he lost his job. He pays out almost a grand in child support each month, and my salary does not help the both of us. I applied for the loan modification program for my house and got turned down. My husband finally got a job, but the pay was awful and was not worth the time he had to spend on the road never seeing his family. He has since applied for a union job and is currently training. I've tried to help him and keep his child support taken care of, although he is still drastically behind. One mom gets $155 a week, while the other gets $70. The one who gets $70 gets him in the medical bill department in what she can't get in child support. Due to these circumstances, some of my medical bills I have have become past due. Sometimes, the hospital sends me copies of bills I owe from almost a year ago telling me I'm being referred to a collection agency when it is the first bill from them I've even received. I get letters from places telling me to pay or else. I'm trying to get caught up on these bills, but between $600+ a month in college loans, a mortgage that won't be disappearing anytime soon $761, and other bills, I feel like I'm drowning. To have these people constantly call with "important news" or information from my "personnel file" or even tell me they are not a "sales" department is annoying and belligerent. I am a professional, but I feel like tricking me into calling them drastically insults my intelligence.

Received the same call wanting me to ask for Melissa Jones; number 800-727-3032.

B&A...American Health Care  Collection Agency uses this #...I spoke to Carol Wells who said she is the only person in this office...... after being told to ask for Melissa Jones in the voice message on my home phone?.

I have been paying this bill. The hospital accidently this account to BNA but I have sending payment on this bill every month. I have recieved a fax sent from the hospital saying this was a mistake. I only 3 more payments and this account will be paid in full. But is not being reported correctly on my report bureau report.  Because you keep saying this is reporting right you are not wanting to correct. Please correct this it is making score going down my credit report.

When I told them to stop calling me I would deal with the creditor directly, she got angry and told me they would continue to call me. When I told her by law they must stop calling me, she told me they have the RIGHT to continue to call me. I hung up.

I returned the call and found it to be a medical bill I thought I had paid already. I told them to stop calling me that I would deal with the creditor myself. I tried to be polite, but the woman got forceful and angry when I told her to stop calling. They told me they could not do that. When I told them by law if I request them to stop calling me they must stop. The woman told me they would continue to call me when ever they pleased and there was nothing I could do about it. At this point I hung up and used call block on their phone numbers. The numbers I blocked were: 800-727-3032 and 615-462-0183

I called the number, and the woman I talked to was very kind and clear. She was looking for someone else--possibly someone who used to own this number (my cell phone number). I recommend calling the number to find out what is going on. In my case, I wasn't the person she wanted to talk to, so calling her helped her and helped me. She promised to remove my number from the call list.

You obvously don't have a clue what normal people go through to pay a mortgage and various other things in life. I guess you have money floating out of your a** send it my or our way. Have a great Work Day!!!! Ha Ha

Correct phone # is 615-462-0183

Since they are not the original creditor, you can request for them to stop calling you and let them know you will deal with the orginal creditor, by law they have to stop and cannot place any adverse item on you credit report, because you requested them not to call you and you will deal with the orginal creditor.  They buy these debt for pennies on the dollar and then collect the whole amount, that's how they profit, they are unable to remove it from you credit report.  if you contact the original credit, I'm sure they will be willing to settle the debt for less and they will be able to remove it from you credit report, just make sure you ask them to do that and get it in writing before doing so.

February 21, 2009 ?  Search insideARM.com
News & Analysis > Training
STC Solutions Launches Collections Operations in Manila, Philippines
October 20, 2003

October 20, 2003
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LOS ANGELES - In a move to advance the way collections are conducted for major American credit grantors, STC Solutions, Inc. (www.STCSolutions.com) announced today that it has successfully launched its collections operations in Manila, Philippines. STC Solutions is a full service collections company, handling pre- and post-charged off contingency collections as well as purchasing delinquent receivables. STC's collectors reside in Manila, while payment processing and information technology applications are located in Los Angeles.

STC Solutions is building large-scale greenfield collection operations, rather than growing through acquisition. "Most large collections companies have been formed by 'roll-ups' of many small agencies," noted Lance Rosenzweig, CEO of STC Solutions. "STC is instead building a world-class collection operation from the ground-up in Manila, combining the best of American management, with the highest caliber collectors and the most advanced technologies and infrastructure. The result for our clients will be a higher netback, in the context of a more positive customer experience."

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Experienced American Management
STC Solutions has hired a management team of seasoned industry veterans, bringing a wealth of collections industry experience. As General Manager of this team, Glen Odom joined STC Solutions following a distinguished management career at IntelliRisk and other major collection agencies.

1000 Seat Capacity
In order to handle the requirements of the nation's largest credit grantors, STC Solutions is constructing its first state-of-the-art collections center with an ultimate capacity of 1000 seats. To power its operations, STC Solutions has selected leading-edge collection and telecommunications technologies. Calls are routed to Manila utilizing STC Solutions' carrier- class telecommunication network, with perfect clarity and no latency.

On another site the person said it is this company?? Dont know?

STC Solutions has exclusively hired college educated collectors. Unlike Oncollectors from other "off-shore" locations, STC Solutions' collectors speak American English with no discernable accent, and with the same culture as American credit grantors and debtors. Our collectors adhere to the highest standards of FDCPA and state law compliance, and undergo extensive training in STC Solutions' training facilities. The collectors are able to call during all permitted calling hours, with maximum prime-time calling.

About STC Solutions, Inc.
Headquartered in Los Angeles, STC Solutions, Inc. is a leading collections and accounts receivable management company with operations in Manila, Philippines.

Send them a letter.  Once you have notified them in WRITING not to call you at work or on your cell phone anymore, they have to - by law - comply.  NO bill collector can call you BEFORE 8 am, or after 9pm.  Otherwise you can sue for harrasment.  If they use foul, insulting, or obsene language - you can sue them.  Record ALL calls.
Send the letter (all corespondence) by certified mail so you can prove you sent it and that they got it.

*I think people who can't get a job anywhere else become bill collectors!

you are an obnoxious sob.  get the right phone numbers and you won't have people ticked off at you.  by the way, how about supplying YOUR home phone number so you can experience the joy of getting unsolicited phone calls at your home.  i hate all of you telphone solicitors so the feeling is mutual bub.

I really think you should be counting your blessings that you are NOT in a position of having to pay an unaffordable, outsized priced medical bill due to an life-threatening emergency for you or your spouse, or even worse, your child.  Do you know how terrible it is not to be able to receive medical care for a long-term issue simply because you ARE a responsible enough person what also has rent, food, utilities, and other expenses to pay every single month and KNOW it's out of your price range and to have NO help available whatsoever?  No?  Then once again may I suggest to you to count your blessings and be grateful that you and your family aren't having those issues and have some compassion for those what are struggling.

Pay your bills you wouldnt be having this problem ok. We have a job to do. The info we get is given to us by whatever hospital you went to. The hospital gets the info from the patient. What a bunch of whiney wieners you are. Grow up be responsible and pay your bills. Thats all there is to it. I hate everyone of you for making an otherwise pleasant job suck.

THANK HEAVENS!!!  This website has saved my life!  [T - 22 Aug 2008], Your message helped me connect the dots on several phone calls.  I am getting calls from 1-800-727-3032 from Brooke B? under "anonymous call", which I never answer.  Then I get the calls from 615-836-0100, don't know who they are, so I don't answer.  When I have, it's..."Please wait for an important call"...& it's click from me.  My time is more valuable.  To top it off, the local hospital will call not only for me, but for Tom Spo...  Ok, I have my own bills to worry about, don't need anyone elses!  I have only told the same person 3 times to remove MY CELL PHONE # from his account. Oh, and 1 other rep.  Still I get calls.

Now, for everyones satisfaction.....Here is the info we have all been looking for:
BNA FINANCIAL BUREAU, INC.
PO BOX 899
SMYRNA, TN  37167-0899
(Let's say it together now...)
615-836-0100 or Toll Free 800-727-3032

Their physical address is:
8010 Safari Dr.
Smyrna, TN  37167-6605

Yes, they are a debt collector and mine was also for a medical bill I didn't even know I had!  I had a nice representative though.

please call jane white at your earliest convenience

They are a debt collection company. My call was in reference to a past due hospital bill. It looks like if it so important Ms Jane White could call herself. Like their time is more important than ours!

I got the same message, this is my work phone, I don't appreciate being harassed by a voice on the telephone saying they have an important message for me.  I put my phone on the "Do Not Call Registry" and I think I'm getting more calls now.

I'm supposed to call "Jane White". who are these people?